If you're looking for a mechanic you can actually trust, stop searching and go straight to Golf…read moreCrawford Auto Service. Chris and his team are hands-down the best in the business. From the moment you walk in, you can tell this isn't your typical auto shop. They take the time to explain everything clearly, tell you what actually needs to be done (and what doesn't), and treat you like a person--not just another ticket. What really sets them apart is their honesty and consistency. You never feel upsold, pressured, or in the dark. Just straightforward, high-quality work at fair prices--every single time. And somehow, they always find a way to come through when you need them most, even when they're busy. They've been a trusted name in the Evanston area for decades, and it shows in the way they operate and the loyalty they've built with customers. Chris runs an incredible shop, and his team reflects that standard across the board--professional, knowledgeable, and genuinely good people. It's rare to find a place like this. Once you go to Crawford Golf Auto, you won't go anywhere else.

Wow. Blown away by our experience. Not one, but two, other joints told us we definitely need front,…read moreand maybe rear, brakes. So glad we checked with Chris. Our first time there and we went based on other peoples rave reviews. He took it on a test drive and thoroughly checked pads, etc. He told us we should do nothing right now - we have at least 6000 miles left. Given the way we drive that's another year. It's heartening to know there are still honest mechanics and he's a really nice guy besides. We had him change our oil!

Came here for a small side swipe of our SUV, so everything went through insurance (not sure if that…read morechanges anything). It took about a week to fix our car, which I thought was a little longer than necessary, but no big deal, since our insurance covered a rental car. I was a little disappointed when they didn't replace 100% everything, and we weren't told it wouldn't be replaced until after we already finished the repairs and noticed the difference. That was pretty disappointing and I think should've been pointed out before deciding to have them fix the car, since we could've gone elsewhere that the insurance company provided. Otherwise, repair was completed as expected.

Perfectly professional, helpful suggestions, no pressure, and so quick! GM Eric did a fantastic job.read more

Great staff and service at a fair price, ok waiting room. Friendly and efficient team, good…read morediagnostics too

They used to be good, not sure what happened. I've given this place $5,000 worth of business in the…read morepast few years. I came from having experience with high prices from Midas and was immediately comforted with the down to earth staff and reasonable prices. I appreciate that they will always take my car and look at it to tell me the diagnosis rather quickly. However during 2022-2023 I felt like they overestimated the repairs and charged way too much. I feel like they no longer care about the customers best interest, they will flatly ask a repair cost that's double the cost of the car and act like they don't care if you can't afford it. Everything to them is "necessary". I feel like they aren't real anymore. Also the repair quality itself has gone down as my control arm all of a sudden "failed". I have a 17 year old car that is 150k miles. I am no stranger to getting it repaired. I believe that a car that is taken care of will take care of you. Where I take it matters, and unfortunately I no longer can rationalize taking it here. It's disappointing to spend that much money at a shop and for them not to even remember you. I'm not sure what management is doing but it is not the same shop it was just a few years ago.

I trust Great Water to come through every time. They are accurate, on time and fairly priced…read more The promptness, the attention to detail, and the great turnaround were truly impressive! Well done.

If you are looking for a honest, fair auto service shop this is it. On time work done, they send a…read moretext to keep you up to date and a full report. I got a text with service offers that saved me money on a oil change and tire rotation. Clean facility, with a very nice helpful crew. Thumbs Up.

Short story: 10/10 experience. Long story: Damaged sunroof…read morein VW Atlas resulted in 1" of standing water inside the car when we returned from vacation. Wilmette Auto Body fixed the sunroof and then referred me to Brothers Auto Upholstery to fix the carpet/padding/mold issue. While Brothers had the car he realized water was still getting in--I called Wilmette Auto Body back and they 1) called Brothers directly to discuss 2) went into the city to pick-up the car to bring back to assess 3) confirmed the sunroof was not to blame 4) found a different clogged drain causing the issue 5) brought my car back to Brothers...all with only one phone call from me! They made a frustrating situation way more manageable!

it is the second time that i have come to ask for a possible repair of the trunk of my car. I had…read morehit and run collision, after that my trunk would not close. As i was informed, it was dangerous to operate a car where the trunk could jump up at any moment. So, I stopped driving. But I need my car. Several days ado I went to see Dean Fields, the manager of this auto body shop. He closed the trunk, showed me how to do it (which I was scared to do) and did. not charge for the service. Today after my children tried to use the same trick to. close the trunk, they were unable to do it. I had to approach Dean. Fields again and he did close my trunk and did not charge me again. Isn't he a Good Samaritan, or what? Grateful, grateful, grateful to you Dean. I noticed that the shop is very clean, well organized and everyone working there seemed joyful and happy. It is a good place to have your car fixed!

Let me start off by saying that I am going to be a little biased here. I personally know the staff…read more But, friends have been know to do underhanded things to friends and I have not had that with this group. I just wanted to say Thank you to his team and taking care of me. I know not my best review, but, wanted to share anyways.

Wanted an oil change at 15,000 miles. They called and said I needed cabin air filters. Picked up…read morecar and dave charged me $612. He actually told me he lubed my 4 doors trying to justify his outrageous invoice. I experienced humming noise when my ac was on high after I left. Brought car into muller Honda and they told me when autocare replaced the cabin air filter debris fell into the power motor causing it to become unbalanced. Had to pay $190 to honda. So my oill change and 2 filters cost me around $800. Would never go back.

They broke the news gently... Murray's and Shawnee took best…read morecare of my beloved Honda Civic for 25 years. This time, they let me know that it was finally time to send my car to the great garage in the sky. The transmission is kaput. They also gave me some ideas for charities that accept donated cars. I fully intend to bring my next car to Shawnee for the same expert, efficient, considerate care.

I don't know much about a car's innards so I need a mechanic I can trust…read more The highest compliment I can give any vendor or service is that I trust them to be honest and do what needs to be done and not do any "unnecessary surgery." I trust these guys and have for many years

Sergio was friendly and easy to work with. He had to drop the headliner** on my car to service the…read moresun roof and did an excellent job. He was efficient with a labor intensive job. Great service and fair pricing.

He came out and fixed my daughter's car for a fraction of the price that was quoted by a auto…read morerepair shop. He came out of the house and did a great job replacing the catalytic converter which had been stolen by a thief. I highly recommend him.

Stay away from this shop.they will damage your car and lie about it.they have a old auto lift and…read morethe arms will come in contact with your wheel wells and damage your paint.the guy who owns it does not give you a receipt on purpose.he use a little handheld card device that does not print a work sheet with cost ,like everyone else.spilled brake fluid on my painted wheels too and broke lug nuts.complete con artist.this guy should be shut down.ASAP

Only place I'm taking my cars from now on. Always reliable. Only recommend the services i need.read more

I can highly recommend Skokie and Lake Auto. I've gone to Bill w/a variety of problems with my…read moreolder Volvo. He always does a super job and even reached out to Volvo on one occasion, when we were having problems with a mysterious knocking sound. You can trust S and L Auto.

Broke down at Lake and Skokie and was lucky enough to catch Bill while he was closing. Super nice,…read morefair price.