I'm done with this place. I've being going to Riesterer's for 30+ years for baked goods, cakes, etc and yesterday was the last straw. In the past 5 years or so, service and quality has taken a nose dive. Cakes have been made incorrectly numerous times. I'm talking simple mistakes like incorrect filling, wrong color icing etc. Ordering a cake is painful. The counter staff has to play middle-man with the baker who is too important and busy to actually come out front and talk to a customer. Showing a photo from the internet as inspiration is met with an eye roll and a "we can't do that". Hell, I'd rather get something from the bakery counter at Western Beef 1/4 mile away than Riesterer's at this point. I hope Sydney's Sweets down the block runs this place out of business. read more

Go to them with an idea and they make it happen! The cake tasted as good as it looked. They can do anything. Staff is accommodating. read more

Riesterer's Bakery - Birthday cake from Riesterer's Bakery was top notch. Tasted as good as it looked. - Bakeries Near Me - West Hempstead, New York

Incredibly Rude customer service. I went by to discuss a custom cake order, and when discussing price, was told "okay go somewhere else then" and then, the man literally walked away before I could finish my sentence. Will never be going back! read more

Ordered Strudel.....Terrible! The inside tasted like jello cream cheese pudding with vanilla and cream cheese. The filo was frozen so long you tasted freezer burn and then cooked way too long so that a touch turned it to crumbs. this was the worst thing any shop ever tried to pass as pastry. What happened to this place after Covid! I ordered two one pound strudel so this was a $18 mistake! read more

I am very saddened, been coming here for years just for the eclairs. Recently they changed their custard recipe and sadly the richness is gone and it is now lemon flavored pudding maybe? Even the color is different, almost white? I asked the counter person if it was changed, of course she said definitely not and gave me two free replacements which I greatly appreciated, but it was still not how it use to be. Normally I would give a 4 to 5 star rating for this great bakery, but 90% of the time I was there just for eclairs... sad but I'm not coming back unless they change it back. Thank you for the years of joy..... read more

I Paid alot of money for graduation cookies. Never was told there was a large or small size. So i ended up spending 80 dollars for 12 large cookies and 12 cake pops. I dont mind paying for high quality. The reason why i went to this bakery was because of their reputation. While i was picking up my cookie order , I purchased some danishes and pretzel rolls, both of which are now in the garbage. The danishes were stale and did not taste good, same for the rolls. I have not tasted the cookies yet, but was disappointed they were not individually wrapped. The staff also needs some improvement. They rush you through ordering and keep asking what else. As I mentioned above no one explained to me there were different prices/sizes of specialty cookies. I took a long drive to get to this bakery and it was not worth the drive or gas. As you see in the picture they are not that nice looking. Hope they taste better than they look and better than other items purchased. I had plans of ordering a graduation cake later in the month but I will not be returning! read more

Riesterer's Bakery - Grad cookie - Bakeries Near Me - West Hempstead, New York

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Bad..the so called chocolate biscotti tastes like a baked cow patty..dry, tasteless, with a sort of burnt coffee taste that only remotely resembles chocolate.. Passable coffee..slow service read more

Riesterer's Bakery - The offending "biscotti" - Bakeries Near Me - West Hempstead, New York

They made the most delicious and adorable birthday cake for our daughter's 2nd birthday! Their chocolate fudge filling is delicious! So professional and lovely staff. Very helpful! read more

Riesterer's Bakery - Sesame Street themed cake! - Bakeries Near Me - West Hempstead, New York

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What a wonderful beautiful cake you've made to celebrate my daughter's first birthday. It was delicious and we received many compliments. read more

Riesterer's Bakery - What a wonderful beautiful cake you've made to celebrate my daughter's first birthday. It was delicious and we received many compliments. - Bakeries Near Me - West Hempstead, New York

I went friday picked a few items.I went in mid morning, so I would assume that I received fresh products, but unfortunately it seems like days old products. Honestly wasn't impressed. I threw most of it away. The cupcakes were so dry, even ones will lots of filling, everyone had a hard time eating them without choking from the dryness, it was that dry that the edges of the cupcakes that were exposed was like biting into a cracker. The decorative cookies were tasteless. The only thing I liked were the miniature fruit tarts. Disappointing considering the reviews I have read. read more

HORRIBLE customer service. A worker hung up the phone in my face for trying to pay for a cake over the phone before coming to pick it up. Had it not been my moms favorite cake And her birthday I would've went anywhere else. Please train your staff how to speak to people - customer service is equally as important as the product itself. read more

Some of the workers there are so unfriendly and rude. There baked good is nothing special. I had a hard cookie there. There cupcakes are dry. There muffins are super small and expensive. They take no covid safety measures. The bakery was packed with people. They don't limit the amount of people that are allowed in at a time. There is no 6 foot space. People were up my butt in line. read more

Great place to do ur shopping I love kosher food and kosher bakery either way the cakes are normally very delicious I will recommend this place over many others. Please consider them when in the area if it's just to buy a cookie or a cup cake support them. read more

Bought a cake for my daughter 18th birthday, the cake looked great . The disappointment came when we cut into the cake it had 2 layers of icing on the inside that were thicker than the 2 layer of sponge ( bread ) part of the cake , in other words it was made mostly of icing it was also not sweet . read more

My family and I have been coming here for years to get cakes for family events and they never disappoint. I recently had a customized cake made by them for my graduation and it came out amazing! Everyone loved the design and the cake itself. Their cakes are always nice and moist and they are not overly sweet (a good thing in my opinion). Will continue to come here! read more

Riesterer's Bakery - Customized pharmacy theme graduation cake; the mortar broke a little when I was lifting the cake out the box but otherwise perfect! - Bakeries Near Me - West Hempstead, New York

Will never be going back! Very RUDE customer service, I normally go to Italian bake shops in the area - but wanted to give them a try! Very pretty old fashioned exterior, but thats all the credit I will give them. I was told "we don't sell a few cookies in the box" - must be a .lb or so...only and $10 minimum card...I should of just walked out and took my money somewhere else! read more

On May 19, 2021, I went to Riesterer's to order a specialty cake for my husband's 70th birthday......1/4 sheet cake with a childhood photo of him on top. The order was to be picked up on May 30th. When I arrived, the cake couldn't be located & in its place was a 10" round with scrolling writing that was indecipherabl. One of the bakers came out & after much head scratching couldn't understand why there was a mix up. He agreed to make the cake I ordered. I also asked if he could make the writing more legible. My 5 year old grandson could have done a better job....the cake was liter thrown together. I have been a customer for over 30 years but am now severing ties with Riesterers. They aren't the only show in town!!!! read more

My all-time favorite bakery is no longer. We used to get Reisterers butter cookies and brownies for years of family parties and special events. Recently it has become an all kosher and non-dairy bakery. Say goodbye to delicious buttery goodness. The cookie by the pound selection is severely limited and whatever they're using now is a poor substitute for dairy. They still taste ok, but they used to taste amazing. On my last visit I also had a stale donut so I guess quality overall has gone downhill. They still have cute character cookies that the kids like. I am really sad to say that I'll have to find a new bakery now. read more

Riesterer's Bakery - Islander cookies - Bakeries Near Me - West Hempstead, New York

Everything is so good here. Proceed with caution because overspending and overeating will definitely occur. This is a definite "must try" bakery and one of my all time favorites. Beware of the snobby youngins who work there. Not too helpful and definitely seem irritated if you don't know what you want in the first 20 seconds. Lost one star due to that. read more

I called the day of my sister's birthday bash to order a surprise birthday cheesecake (my sister's favorite). I didn't get the lady's name who helped me but she was so helpful and kind. She called the delivery person who was already out with deliveries to ensure my order could be delivered. Then she assisted me with my order for accuracy. I was so happy with my experience!!! Oh and the cheesecake, balloons and pastries were all delivered before the quoted time!! The cherry on top of this story...this bakery is my sister's favorite bakery!!! I had no idea because I live in Texas but I can see why!! Please go see them, they'll take great care of you!!!! read more

Riesterer's Bakery saved me! Last minute on a late Sunday afternoon I needed to find a cheesecake. I happened to drive by this bakery and stopped immediately. It was a huge place and had a parking lot. So right there 2 reasons to go. I walked up to the automatic sliding doors and saw that they close at 4:00PM.....it was 4:20PM!!! Oh noooo!!! But wait!!! Miraculously the door opened. We walked in and the ladies were already closing up and clearing the display cases. They were nice enough to still help us. As the lady boxed up the last plain cheesecake, I walked around the bakery. They have a few tables and chairs if you want to enjoy your sweets here. I also saw Easter stuff everywhere! Cookies, Easter baskets, chocolate Easter bunnies and more chocolates! They definitely have a big supply here so stop in Riesterer's to get your holiday treats for Easter Sunday! There was a very big Easter bunny sitting on the counter probably about 3 feet tall! Now that's a lot of chocolate. She rang up the cheesecake and a Spiderman shaped cookie....and my husband and I looked at each other as if she made a mistake. Under $20.00??!!!! What a great deal! Everyone enjoyed the light and creamy cheesecake. I can't wait to come back here to try more of their pastries. Maybe I will get that big chocolate bunny! read more

I go for the prune danish which are no longer available in bakeries in my area. Wonderful treat and good customer service.

I cannot possibly rave enough about Riesterer's Bakery. My husband and I already loved their bakery so it was a no-brainer when we needed to order our wedding cake. I brought in a few pictures of what I wanted and the staff sat down with us, looked at our pictures, talked with us about our wedding and helped us design the perfect cake. We received so many compliments on how beautiful it was. Not only that, but they went out of their way to make sure both my and my husband's tastes were taken into account and blended perfectly. So not only was it beautiful, it was delicious. The cake arrived in perfect condition and as I already said, it tasted better than any wedding cake I've ever had. There's nothing worse than a beautiful cake that tastes like cardboard, but you'll NEVER get that here. Riesterer's is a staple here in the community and you cannot go wrong when you're there. read more

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My family gets so many birthday cakes from Riesterer's! The service is great and the baked goods are delicious!

This bakery is amazing - it really stands out! If you've been frustrated by bakeries that only carry Italian baked goods and substandard bread fare, this is the place to try! Very importantly, the old fashioned bakery feel extends to their prices. Living in New York, I've been used to less selection and half the quality at twice the price. Some highlights: 1) Their bread is fresh and delicious - not too dense and always the best quality. By far the best seeded rye bread I've had on Long Island. 2) Apple strudel - wow. Big chunks of apple and lots of brown sugar. Again, best I've ever tasted from a bakery or restaurant. 3) The cupcakes are bigger and tastier than the gourmet cupcakes in Manhattan. The consistency of the cake part is light and smooth - really delicious! And the toppings are creative. 4) Character cookies are lovely and varied. Twice I've seen little kids come in specifically to receive one as a treat. If your favorite sports star or princess or presidential candidate has sold out, there always seem to be more on their way out. 5) Small cakes always ready to go, and much more creative and tasty than the average bakery! read more

Tropical cheesecake a winner. However velvet cake pops were..stale I guess. Still overall lovely shop.

Ahhhh....this bakery is top notch. Bakeries like this are rare these days. The apple strudel was to die for. Crumb cake with custard, oh my!! The donuts, pretzel, cake. Wverything was delicious. Ice coffee was very good. The staff was wonderful. They are very accommodating if they do not have the product. Absolutely nothing bad to say about this place. Can't wait to try other stuff read more

My mother-in-law swears by Riesterers. They have been around forever, so they must be doing something right. And my four year old always asks to go there to get the Minnie Mouse cookies. It's a great place for kids. read more

Riesterer's is the best bakery in the area by far, in my opinion. It wouldn't be a birthday in my family if we didn't have a Riesterer's cake! The cakes are delicious and moist and the employees always have great recommendations. The staff is polite and friendly, too! read more

If I could give less than one star I would totally would. First off I was skeptical to order from here reading the yelp reviews about the jelly croissants and how they're not the same as they used to be before they merged. And I wanted to get these because my father who passed away used to get them for us all the time and that memory that we shared is special to us. It's been two years coming up in June, and I wanted to do something special for my sister. So I put an order in for 18 which cost $40. Had to pay $20 deposit. And then when I got there I asked to try one of them because I'm skeptical on how it tastes. She nastily said to me it's the same recipe which I understand it's the same recipe and wouldn't let me try them and then told me she bagged them this morning OK what does that do for me I asked to try them. I said I will try and pay for the $20 worth but if I don't like it like I don't want to buy the rest. She would not let me try it so I bought it and I bought two rolls got into my car rolls are hard after I asked for them to be soft. And the jelly croissant was an absolute disgrace to the original owner recipe. It was stale as if they made them three days ago and I would know because my dad bought them and would leave them on the counter and I would eat them three days later and they weren't as good as the day of and these tasted stale. I am furious that I have wasted $40 on something that is going straight into the trash. I will not give this to my family. You need to check yourself because it could be the same recipe but it's all about the person who makes it and the attitude that they have and the joy in their heart and these people do not have that these people are rude. I'm extremely annoyed and upset at how bad this tastes. The jelly inside is fine it's the fact that the croissant is stale and like I said before I know what a three day old jelly croissant taste like because I used to eat them and this taste old and stale not new and fresh and I'm I'm furious and I'm not stopping at this review. Unless they decide to call me and make it better and refund me my money because this is unacceptable. read more

What happened to your jelly doughnuts? The ones you had in the 1990's - crispy outside, sugar perfectly coating it that hasn't melted. The jelly is now different too. I looked forward to these every Sunday as a kid, after church with my dad, and now as an adult I always hope to come back and be surprised one day that they're back to the old days. I'm a bit of a doughnut connoisseur, hitting up all the trendy shops in NYC but nothing compares to these old jelly doughnuts. OTHER THAN THAT - love Resisters. read more

have always used this bakery for cupcakes and such for school events because they've been accommodating for last minute needs. I ordered a 1/2 sheet cake and when going to pick it up I truly felt disrespected. There were 3 (white) women ahead of me, 2 of which ordered cakes. One looked like a 1/2 sheet, the other maybe an 8 inch round. Both were given instructions on how to keep the cake cool and offered assistance with taking the cakes to the car. I get my cake...pay for it and not as much as a thank you. I asked the young man to assist me and he asked the same woman who took my payment if she could assist me with taking the cake to the car because he was doing something wrong else. The look of disgust or "how dare she" instantly made me mad. Even when she brought it to the car.... as she was saying how best to transport the cake, she seemed disgusted. An establishment I have always gone to will never see me again. I would say it's because I'm black but reading the other reviews it's clear they have no true respect for anyone. read more

Stopped by and wanted something sweet. Decided on a cupcake, looks can be decieving. The cake was dry and crumbly like stale bread and it wasn't cheap $4. The frosting had a strange sour taste to it. Don't think there will be a return visit. Oh by the way there was a fly roaming around in the pastry case....ugh. read more

Liked the staff and service here. But I ordered a key lime meringue pie and it tasted terrible. It had a preservative/chemical taste instead of a fresh key lime pie taste. I think they must have used a preserved juice vs fresh key limes to make the pie. Also the meringue itself was too soft. I would try this bakery again as other items looked good but I would not recommend this pie. read more

Best bakery! They really know how to create the best desserts! I recommend everything on the menu

As a former fellow fire/rescue I knew the owners personally. First off, if your going to render just an idea of the cake you want, your always going to be dissapointed, you need a design or photo or at least have some kind of exact drawing. I knew Riesterer Jr. from the West Hempstead Fire department, he is a really awesome guy with allot of responsibilities. This place has been in business for I think is three generations, that is about 100 years for them. We send a shout out to the team, I miss the little cafe they had or still have. read more

There is a great selection of breads and pastries, the staff is always very friendly and helpful. I am grateful that this is now a kosher bakery as well. They are, as expected open early and seven days a week with ample parking. Go and enjoy! read more

First of all, this bakery is beautiful. It's huge, there's a large selection of baked goods, and the presentation of everything is awesome. We came here to get my birthday cake, and originally I wanted plain cheesecake but there were none so I got the cream cheese red velvet cake. I was really hoping that it'd be an amazing cake based on the reviews and the money I paid for it ($30 for a little less than average sized cake) but it really wasn't anything extraordinary. The girl behind the counter didn't even have nice handwriting so the presentation was okay. The cream cheese frosting and filling was way too sugary and the red velvet cake part didn't taste rich at all. It tasted like regular cake. I guess my expectations were a little high since they advertise themselves so well, but I'd recommend taking a commute to a bakery in the city to get a cake for the same price of better quality. read more

Was very surprised. Not a very huge selection for such a huge place. I was also hoping for more German styled baked goods during the Christmas season (as this bakery has German background )but found it sorely lacking. read more

Disgusting, Vile Place. Row after row of sweets, pies, cookies, baked goods, breads and more. My order 1 Cheese Danish, 2 Chocolate Danishes, mixed box of small cookies and a Bernie Sanders cookie for that liberal kid in the office. How do people work here without turning into 800lb blimps? So good. Yet So bad. read more