Daniel was very thorough with my AC tune up check up couldnt have asked for better service I…read moredefinitely recommend. Thank you for taking care of our AC unit

Thank you for your response. I also want to clarify a few things. I already paid for the annual…read moremaintenance, which includes the technician's time, experience, and diagnosis that's exactly what the maintenance fee is for. On our phone call yesterday, you mentioned you didn't feel like bringing the filters I already paid for because of my review. And even though your technician didn't finish the maintenance service, I've decided to leave things as they are. But I absolutely would not recommend your business to anyone else. When you called me, it wasn't about making things right, it was simply: take down the review, I'll take my part back, and we go our separate ways. And now in your response here, you're saying you'll "always be here if I need assistance in the future"? That just feels insincere. Also, you mention that the value comes from training and experience to know what's wrong and why. Again, that's what the annual maintenance fee covers, which I already paid. Your technician told me the part wasn't working and that he couldn't finish. There was no breakdown. I was simply told the part cost $325. That is not transparency. (The part is $15 on amazon for anyone reading this, do your own research). I stand by my review so that future customers can make informed decisions, just like I would want for myself.

Joseph and Chris 5 starts to both for AC tune up and maintenance. Awesome and kudos to both of them.read more

I rarely leave feedback, but this deserves to be said. Ken from Integrity Air Heating and Cooling…read morewent above and beyond. He arrived on time, was extremely professional, and still very personable. He inspected my heating system thoroughly and explained everything step by step in a way that was easy to understand. He made sure my system was safe, running well, and free of issues. He even changed my filters and took the time to answer every question. Good service is hard to find these days, but Ken reminded me that there are still people who take pride in doing quality work. Thank you, Ken -- I truly appreciate it!

HIGHLY RECOMMEND THIS COMPANY!…read more Garret, the owner, exceeded our expectations with his professionalism, communication, and genuine care for customer satisfaction. He immediately stepped in, listened carefully, and went above and beyond to make sure we felt valued as customers. It's rare to find a company that truly stands behind their service and treats people with kindness and integrity the way they did. That level of customer care says everything about this company. Thank you again, Garret, for your professionalism and outstanding service. We truly appreciate it and highly recommend this company!

Huge shoutout to Tyler K for the excellent HVAC service! From the moment he arrived, he was…read moreprofessional, friendly, and clearly knew his craft. He took the time to explain what was going on with our system in a way that was easy to understand, and he made sure everything was running perfectly before leaving. It's rare to find someone who combines technical expertise with such great customer care. If you ever need HVAC service, I highly recommend asking specifically for Tyler K. You'll be in great hands!

Butler heating and air was very responsive and was able to provide me with a fair quote on deep…read morecleaning my mini split. Technician arrived on time and completed the work in a timely manner. I would recommend this business for your AC needs.

Marcus was very professional and personable. He diagnosed the issue with my AC unit quickly,…read moreprovided a reasonable quote, and completed the work as promised. Thank you!

Great experience. Had a leak in our pressure regulator and they had Brian out here to fix it within…read morean hour of me calling. Brian was incredibly professional and walked me through how to handle some simple home maintenance to avoid future problems. 10/10 would recommend and will be contacting them for future repairs! Thank you!

I have left a great review for this company before and I wanted to add at least one more…read more These guys are amazing! They respond immediately, keep you up to date on their arrival. They even take off their shoes before coming in to your house. Today we had the gorgeous Josh to evaluate his tune up on our mini splits. Always professional and precise. We would never call anyone other than Veteran's Choice.

Welkin is one of the best experiences a homeowner can have with a contractor. Tracy's experience…read moreat troubleshooting HVAC system is expert level. Great communication and awesome customer service. I will definitely use Welkin again. I strongly recommend Welkin for all your HVAC needs.

When it comes to hiring any repair man whether it's plumbing, electrical or HVAC, you kind of hope…read morethey're honest, transparent and not trying to up sell you. Let me tell you, Tracy and Welkin Heating and Air are what you would want in a service/repair person. Honest, reliable and professional. Their prices are very reasonable and he showed up exactly when he said he would. How often does that happen? I highly recommend them for all your HVAC needs.

Our technician Tony ("Silver Fox") was polite, knowledgeable and informed us with what needed to…read morebe done to our AC unit. With us being on a fixed income . . . he laid out all the options for needed repairs. He walked us through every step and made us feel so comfortable, so much so . . . we even signed up for the membership. We can't wait to see him again in six months Happy Customers Lydia and Renee

I completely lost trust with this company. I had an…read moreappointment for heater maintenance not too long ago. The technician stated everything was running okay except for the blower wheel. He said that it is completely dirty and needed immediate attention to be cleaned or else my system will not run correctly. I was given a quote and he asked if I wanted it done the same day. He did not show any pictures or anything to support his reasoning. I declined the service because I got a new system less than a year ago. I got a second opinion from a different company. The technician took out the blower wheel, took it out and showed it to me. It was not dirty just a few specks of dust. That was all! It was not in a condition where it was dirty and required immediate attention as stated from the tech from this company. This is very upsetting because the fact that the technician lied and just wanted to take advantage of making money. Do your research and hire a reliable and honest business!

Cameron did an excellent job. The kind of work we expect to come from We Care. He also found that…read morewe had a bad air gap and a leaking, rusty garbage disposal which needed to be replaced due to his thoroughness. He was transparent and showed us a video of the additional hidden problems we had. We were very appreciative of the work that he did and we would recommend him and We Care to any of our family and friends as well!

I am a long-time WeCare customer and a "member". I called today to schedule a tune-up/cleaning for…read moreour HVAC system, something I do regularly every six months. I knew it would be around 6 weeks to get someone here. The first guy I spoke with said the earliest he could get a technician out would be, "sometime in OCTOBER." I told him that was unacceptable and to please connect me with a manager. That person then passed me off to another person. Customer Service person #2 never confirmed my name or contact information. She stated WeCare was, "just at your house in May" (Wrong! They were here on January 23rd!) and that they have, "called and called and left voice mails and you never bother to call us back." I kept asking if she had the right person and repeatedly demanded that she QUIT TALKING OVER ME and listen to me. This went on for several minutes, her accusing me of just having had the company here and also not returning their calls. I raised my voice and said, "You have the wrong person! Look at my almost five full years of plumbing/HVAC service with your company!" She replied, "Laura, do NOT raise your voice to me!" Um, people, I am NOT LAURA. The rudest customer service, ever. I am shocked at how WeCare, Temecula's customer care has absolutely nosedived. This woman accused me of so many things and SHE HAD the wrong person. She refused to take the time to confirm my contact information and service history with this company. Outraged.

Edwin was great! I'm impressed by his friendliness and professionalism. We just got a much needed…read moreassessment and signed up for the tune up membership. He explained everything very well. We are scheduling another appointment to get our coil replaced. I'm super happy and relieved to know our hvac problems will be taken care of professionally from here on out. Thank you for the peace of mind :)

a few months ago I needed to replace the furnace. Called ProFlo because of past experience. They…read moreshowed up when expected and finished the job in one day. The system has operated superbly since then. I was especially impresses with Graham (from Nashville). Soon I will be installing a new Master bath toilet and will probably call them for that, as well as new faucets in the Master Bath area. These are not the cheapest guys but the job they do is excellent. That said, I signed up for a yearly twice a year maintenance visit, and their office does not do a great job of following up or letting the customer know what is going on or when they would like to come out. Next maintenance should be around October. Use 'em they do a good job. Not sure about their maintenance program.

Update to owner's reply (screenshot attached): At no point…read morein my review did I claim the damage was major or minor. That is for the insurance adjuster to determine, not the business owner. The invoice shows the correct filter size was marked as installed, yet two undersized filters were actually used -- one of which was sucked into the unit. That isn't a "mistake," it's negligence. Posting this so the record stays accurate and you stay aware of negligence and blaming the consumer.

Five star service for Todd! After more than a few AC techs coming out to diagnose and suggest…read morerepairs or a brand new AC compressor unit Todd came out and properly communicated and educated and fixed the issue. his pricing was reasonable and work was completed timely within the day worked out so well that I hired him to come look at another AC unit that sounded old and needed work done but after some Education, he insisted the unit was working fine. It was just old. Did not charge me anything or even try to come up with any repairs, Todd thank you so much for your honesty. We will definitely be using you in the future and recommending to our friends and family.