Amazing. As Sean L. says: Rite Aid, Rite On. It surprised me enough to write a review. Bright and beautiful store. It's like I am 7 feet tall -- I can see everything. The store has recently been remodeled (4+ months ago), so the older reviews can be thrown out. This is a winner. A large store makes good use of the space. And if that's not enough, the checkout line had all registers staffed, and with super nice folks. Double bonus. This is will be my store. Mine. read more

In the mood for ice cream and a bit of nostalgia, the boy and I arrived here Saturday to end our day on a positive note. The store is clean and I spotted some early signs of easter candy. Yikes. Lots of flavors to choose from but the service was kinda slow but that could also be because the two guys in front of us couldn't decide what they wanted. Finally it was our turn and the guy made sure we had heaping scoops of our ice cream. Score! The ice cream is just as I remembered it as a kid but a little higher in price. It's still cheaper than most other options though and still as good. read more

PHARMACY SUCKS!!! Transfer your prescriptions to CSV for faster service. What is wrong with people in SoCal they seem to not have it together?! 1) Being sick and running around is not fun. My doctor send them an electronic order with 3 items on the list. I had to hand deliver the 4th prescription because it's codeine. 2) I arrive about 30 minutes after the Doctor's appoint which is AMPLE time to get the electronic order prepared. They said my prescriptions won't be ready for 20 minutes and I'll get a text. I got the text and when I arrive back out the counter and they give me only 1 of 4 items and I'm like "where the heck is the rest" and they were like "you can buy that over the counter" ... WTF NO YOU CAN'T, these are prescription medication. I show them the paperwork again and they were like "oh. Let me check the order. oh. Uhm it will be ready in 15-20 minutes. Thanks for the inconsistent work you do. Sick people are cranky... read more

Instead of being greeted this morning, I was racially profiled and told to place my tote bag in the front counter. Awful experience and I hope my students don't encounter this kind of blatant racism. Do better, Rite Aid. read more

Parking can be bad here at times since it's usually packed. I just stopped here for some scissors and on my way out noticed they had some snack pack pudding on sale for $1.69 so I got two of them! read more

I am not one to rate an establishment low, but every time I go to rite aid pharmacy it takes 2+ hours and up to multiple days to get my medicine and usually at least one prescription is forgotten. I just tried to pick up my prescription (they told me it would "go back on the shelf tomorrow") and no one is picking up. I've never seen service like this at any other pharmacy. read more

the customer service at this pharmacy is trash!! the head pharmacist is the worst i've ever seen. ive sent several complaints to the executive offices. with one response, service is no better. i have 1 birth control left there, it took 2 hours for anyone to answer. everyone there likes to play the blame game. there is one little older lady that actually works there. and they try to blame her fo all the mistakes. i left this pharmacy almost a year ago, with pleasure. my experience today was just as expected...trash!! good luck with even getting tge right medication here. 2 times they gave me the wrong meds. smh!! read more

This Rite Aid was renovated earlier in the year. It's open 24/7 which is nice. It has a big parking lot and has Thrifty's ice cream on the cone too, Baskin Robbins style. It's next to a lot of eateries and some shopping in the strip mall at Overland/Venice. read more

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Though I love some of those Fat Free FroYo places, I still prefer a good ole' Classic American Thrifty's Ice Cream over many of them! They're still cheap as hell & are a great way to beat any summer heat or to finish off a nice evening after a decent meal. This one here seems pretty busy because their Ice Cream is almost always all gone but, I hardly see anyone buying ice cream here whenever I visit. Staff is really nice and the regular checkout line does get quite busy but, they're usually on top of it and manage to find somebody to man the ice cream counter even if they seem a bit understaffed. Parking may be a bit tight. Don't let the busy parking lot discourage you from coming in. There's still plenty of my faves available, Pecan Praline, Chocolate Chip, Pistachio Nut & Chocolate Chip Cookie Dough. See which you like with some samples! read more

Rite Aid - Chocolate Chip & Pistachio Nut on a Sugarcone - Drugstores Near Me - Culver City, California

I love this Rite Aid location. The staff members here are absolutely wonderful! The store manager has even helped me find distilled water when I couldn't locate it. The staff here never fail to ask if I need any help finding something. I would like to give special accolades to the pharmacy technician Parveen. I have never seen someone work harder and more efficiently than she does! Parveen is an asset to the Rite Aid organization. Parveen is always doing what needs to be done to help the pharmacy run efficiently. I have seen Parveen take on a long line of customers by herself, and get each person taken care of quickly, while not neglecting the outstanding customer service experience I have come to know from Parveen. I have seen Parveen take out the trash and clean counters when no customers were present. Parveen is a model staff member. Great job Rite Aid! Great job Parveen! read more

I have been getting meds from Rite Aid for some years. I have had a few bad experiences with the employees. So today I decided write a review. First my doctor call in some medicine...I went to pick up the medicine and was told that it had to be approved. I waited two weeks for them to call me and no one ever did. I called them instead. I spoke with Gracie and was told no you have noting. She never look...never punch any number in the computer and she hung up like I meant nothing and she could care less. So at the end I spoke with pharmacy why I am not sure why she drug the Pharmacist in this...Because all this had to do Ms. Gracie doing her job not the Pharmacist. I am just glad this Medicine was not a life or death situation. read more

I, like others, don't like leaving bad reviews but my husband and I left here a bit ago with no medicine in hand. After rushing over to get there before they close after being in urgent care for hours, we walked in precisely at 5:59pm when the pharmacy closes at 6pm. I understand this is so close and everyone wants to go home, but they were still checking out two people at the pharmacy. The woman working the register at the pharmacy told me they are closed - I said please, my husband is really sick and he needs the medicine that was called in from urgent care (we drove across town so it had been filled by this time) and that it would take her two minutes to check us out. She refused to serve us - honestly the conversation of her telling me she wouldn't do it was probably longer than her just helping us out by letting us pick up and pay for the medicine literally within 1 minute of their closing time. Very disappointing to have people working in healthcare who straight up refuse to help someone get the medicine they need. We have been customers at this Rite Aid for 8 years and typically have issues - but this was by far the worst. read more

Very difficult to get in touch with the pharmacists over the phone. About 50% of the time no one picks up, 40% of the time they put you on a long hold with extremely loud static, and 10% of the time you get to someone but the person has an attitude. read more

I just had to get back on yelp after many years to thank Lilly at the check out register today who gave us the best customer service at a drug store we have ever experienced. She double checked several items that we thought were BOGO and patiently waited while we made a decision on our purchases then after we checked out she went over the coupons for our next purchase. Basically we're saying she goes above and beyond to create a welcoming energy. Thank you for making our shopping experience worth while! read more

HORRIBLE customer service, they had nobody on cashier while people were in line. literally had to go knock on the manager office to get someone out. And the manager herself is very rude. unprofessional as well read more

I have never used the pharmacy. From the reviews I see here it seems like that's a good thing LOL. I actually like this drug store. It's very clean and they have a descent selection of pretty much everything. There are a couple downfalls though. Parking can be a nightmare since this is located at Culver Plaza where there are a ton of other businesses including a LA Fitness. And there are beggars and bums hanging outside sometimes. read more

I hate giving negative reviews, but my experience with their pharmacist was jaw dropping. But OSCAR THE PHARMACY GROUCH enticed me to do the impossible.... I decided to write corporate, although I doubt anyone will deal with this awful employee "Oscar." Here is what I wrote: "The person I got on the phone in the pharmacy named Oscar, was very abrasive when communicating with me when I politely asked about a policy. I never go out of my way to complain, but at this moment I have never been more offended by a person working in a service industry especially in the health field. As a consumer of Rite Aid, people should feel safe when contacting their local pharmacist. My experience was the complete opposite. Not only did he refuse to provide his name until I asked 4 times nicely. Oscar should not be working with the public nor should he be near any pharmaceuticals what so ever, although I would prescribe him some Lamictal or Lexapro because I sincerely believe Oscar is bipolar and should be treated immediately before he harms anyone. Your Pharmacy Employee Oscar: a. No respect for Rite Aid patrons even when he is treated with respect. Belittling, condescending, derogatory and loud. I had to take my ear off the phone. b. Is on his own time at work and that would be an understatement. He made me feel like his precious break time was more important than handling the call. c. Loose canon, that is a liability for your company and a safety risk. d. Insensitive, where his profession should hold utmost care and sensitivity due to working as a health technician. Thank heavens, I am feeling well. Hypothetically, if Oscar carried himself the same way with a person who needed real help I could see it leading to a big disaster. Out of all my years as a patron of Rite Aid, this was the most appalling experience I have encountered. Oscar should not be allowed to continue working at your company. If I were to bring my experience to a civil court case, I am sure that I would indeed win the suit due to Oscar's negligence. If ignorance and bigotry were against the law, he would be liable for those charges as well. I will continue to go to CVS and never step foot in a Rite Aid establishment ever. Best. A concerned ex-Rite Aid Customer." I didn't read the reviews prior to posting, but the previous reviews about this pharmacy are dead on. read more

I've been coming here for years- not because of the service but because of the proximity to my house. I've never run across a knowledgable employee. That starts with the idiotic longtime manager Roman to every single floor employee to all of the pharmacy staff. Everyone here is incompetent and every time I walk in, I feel like I'm in a scene from Idiocracy. I've been able to write this review while the pharmacy tech fumbles with my prescription that was called in days ago. Yep, apparently I'm not in their system because my last name is hyphenated and the dolts behind the counter have never seen anyone with two last names. Oh! I've now been given a prescription with the wrong first and last name on the bottle and was told that I had to take it or wait another 25 minutes for a bottle with the correct name on it. Please avoid this pharmacy at all costs- it's obviously dangerous and run by unqualified people. read more

Paul does not know how to deal with customers. So embarrassed with the customer service here. Even the manager was very dumb with their reasoning of pricing. Please work on your customer service. read more

Pharmacy review only!!! I understand pharmacists being cautious about control substances. I've been taking them for chronic pain for awhile. I got some Vicodin from my dentist for a dry socket and other issues. Leave the dentist and go straight to rite aid to fill my scripts. No problems. I return to my dentist yesterday and he informs me that the pharmacist called and told him I changed the number on the Vicodin script. Changed it. What???! No. I did no such thing. Apparently I changed it from 12 to 18. Which makes no sense anyway. And just wtf. I get treatment like this often because I look young, have green hair and tattoos and piercings.. I get it. But come on!!! Unless you know for sure someone did that don't make assumptions. Sooooo unprofessional. I was very embarassed at my dentist and will be for awhile now. Thanks a lot to the "pharmacist" who falsely accused me. read more

I have used this pharmacy since before COVID and to be honest, othing has changed. Everytime I go in there, I get told no about something. No, your prescription isn't ready, no we don't have it, no we need it by phone or electronically(when their phones are DOWN!). I even was told 3 times in one night that it wasn't ready after calling to confirm it and waiting an hour to go! I had to wait another hour and a half to get the prescription because they couldn't get it together. I changed most of my prescriptions over to CVS and would rather RUN there to get my prescriptions after work, and actually get them, then get a constant runaround at Rite Aid. I don't know if it's management that is the problem, or the technicians, but I never get good customer service at this pharmacy. read more

Pharmacy is awful. Staff prefer hanging up on customers rather than assisting them. Often an extremely long line to wait or to pick up prescription because they consistently bill insurance wrong. Do not carry medications in stock, even if you receive the same med monthly for years. Inattentive and incompetent staff overall in the pharmacy. Find another pharmacy!!! read more

This pharmacy is one of the best Rite Aid pharmacies. They are always happy to help. I was impressed by Helen and Jimmy's friendliness and customer service potential. The main pharmacist is a rock star as well. They save no effort to help out and resolve any issues that comes up with processing prescriptions. I felt they are great examples of how a pharmacist should be, and that's why I thought I should write about them to ensure other pharmacists follow their example. read more

Dear Mr. RITE-Aid I am a white woman 9 months pregnant, with crazy hormones .I stood there about 7 minutes waiting while the employees were just chatting and didn't come to help, I decided to go walk around and take a look at the weekly specials that were going on, which by the way are pretty good deals. I would rate this place no stars if I could. Horrible customer service !! Waiting for the ice cream here is just a joke. I went back again and then again waited approx 6 minutes again. I walked all the way to the front and asked the 3 chatty employees for help, they paged someone and that someone never came. Later on someone finally came and to my surprise instead of asking me what kind of ice cream I wanted he grabbed himself a cup of ice cream while I stared at him then he said oh do u need help... yes very very bad place to get your ice cream ... especially for pregnant women. !! read more

I am in customer service and never write reviews but the service at this store forced me to. It's unfortunate because it's close to my house but I've never been to a store with worse customer service. I can't even pinpoint anyone working there because so far they have all been terrible. Very unhelpful. read more

Don't think they really care about these reviews and it's too bad because the people that work here are very nice but there is no strive for even close to keeping high standards. The lines are always too long! And currently it's 8:05 and I'm in line at a pharmacy that was supposed to open at 8 and has yet to open..... Not good. If my office didn't open on time daily I'd me fired! read more

I normally go to CVS but if I can find things this is my alternative. It's in the huge mall with lots of parking. People love buying ice team here. Nothing fancy but not bad. read more

Rite Aid - Drugstores Near Me - Culver City, California

I wish I can like this Rite Aid but they really suck. I've been going to this Rite Aid monthly for over a year now, and have been using the Rite Aid website to refill my prescription. Of the approximately 15 times I've been there, they've only had my prescription ready for me on time ONCE. And I usually order my refills several days in advance. My prescription ran out once when I tried to refill online and it says the pharmacy will contact my doctor's office for additional refills. A week went by with no news and so I called them. They told me they had faxed the request to my doctor's office 3 times - ALL LIES. I called my doctor's office later and they had received just one fax, sent minutes after I called this Rite Aid. I've finally had enough and I've now been going to the Rite Aid in Westwood (4.5 stars on yelp at the moment). It's 1000 times better! They've had my refills ready early there every time, and they took the initiative there to call me after my insurance changed to get my new insurance info. This place on the other hand... good luck. read more

The pharmacist here told my husband that they had his medication and when it became complicated to fill it, he changed his story and made something up to excuse himself from filling it. Lazy & dishonest. really disappointed and planning on filing a complaint with Rite-aid corporate. read more

This rite aid is perfect for learning how to be patient when you want to go nuts and scream at every incompetent staff member that works here. 1) regular store is always understaffed. Always lacking stock. I thought it was just during renovation but nope. They suck all the time. 2) pharmacy is slow. If they need info from you on a scrip, they don't bother to call you. Then they act all baffled when you call and ask why no one has called you. 8am, 2pm, 7pm. They never have any idea wtf they are doing. 3) parking is complete shit Go to cvs or the rite aid on national and just avoid this terrible crap hole. read more

Here's the deal with this pharmacy: The parking is impossible in the afternoon and evenings. There is occasionally easy 20 minute parking. That's not your jam because in all the times I've been here they've never once gotten me out the door in 20 minutes or less. So parking becomes a huge pain. I'm sure this would be a great pharmacy for someone else because all of the pharmacists are pleasant and professional but I always get my prescriptions called in. Every single time, without exception, I show up and they tell me the same thing, "No one checked the voicemail today." Not once have they ever filled my prescription that was called in until I show up several hours later expecting to have my medicine ready. I understand that I could call before I head over to see if it's ready but I'd rather just go to a pharmacy that answers their phone and checks their voicemail. Plus, I don't know if the "No one checked the voicemail today," tipped you off but they're not spectacular at answering the phone. read more

I have never made a review on Yelp and I felt it was finally time after my Rite Aid experience today. This mostly has to do with the Photo Center. I uploaded images to be printed last week, and a few hours after I uploaded I received a confirmation email saying that my order was ready to be picked up. I waited a few days and went to pick them up this morning. When I got there the manager, Ramon, could not find my prints, he then called some tech person to help him and apparently they couldn't load my pictures. So, I was like okay well I'll just go somewhere else to print them. When I said that to him he was like "no I will print them here it will only take a few seconds, I can call you when they are done." So, I went home and came back 2 hours later and when I saw him again he said that they couldn't load the pictures. So instead of calling me and informing me of that he just let me come back for no reason and then told me that I should put the images on the drive and he would give me 50% off my prints. I did that and he kept telling me it will take a few seconds, when I finally loaded my images only a quarter of my images were going to take about 20 minutes, and he had already wasted about 3 hours of my time. I then told him I just wanted my drive back and I was going to go home. When I asked him for my drive he hesitated and kept saying it was ok and it would be quick and again I asked for my drive and said how unreasonable this was and that they should be able to print from the images I uploaded a few days prior to being there. He said he was going to have the tech person try to resend them and call me. I never received a call so I called the store where I talked to him again. He apologized and said they would not load and next time my order would be free. Instead of calling me to let me know this, I had to call myself. It's safe to say that there will not be a next time and I'll stick to CVS or anyone other than Rite Aid for my photo printing needs. read more

One hour wait to get new prescription for my neighbor who just had surgery..... seriously? It should not take this long. The pharmacist couldn't read the name on the prescription either, aren't they trained to read cursive? read more

I can't complain--sure this place is full of weirdos but this location has saved my butt a few times (at random hours of the day and night) when I've been in need of any number of items from food to aloe vera to hair ties! Plus their ice cream is awesome and cheap! read more

The ladies at the pharmacy are so sweet and helpful. My doctor's office sent my order to the wrong pharmacy for some reason and they proactively handled all the necessary calls for me - called my doctor's office, called the other pharmacy, etc... In no time I had my prescription and I didn't have to go anywhere. Fabulous!! read more

This place is wonderfully updated. The store looks great. - however, This is my home pharmacy however and it's the worst. The constantly seem understaffed. I just waited 20 minutes to pick up a prescription. 2:30 on a Saturday afternoon and only 1 pharmacist was on duty. The pharmacist was doing her best but no one came to help her ring even after she called for assistance. She couldn't help a man in a wheelchair get his medication because she was too busy at the cash register. The line at the front of the store was overwhelmed as well. Poor scheduling of employees and therefore poor customer service! read more

Rite Aid - Pharmacy line - Drugstores Near Me - Culver City, California

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Terrible service, inventory is lacking and the hand baskets are clunky and heavy. I only come here if I'm desperate because it's close to my job. read more

- Wide selection of beer/wine/spirits, great prices - Pharmacy staff is exceptionally knowledgeable. Easily the best service I've had in L.A. to date* - Keep an eye out for deep discounts on beauty products have found quality hairspray on sale for $3 *Relative to Ktown, Los Feliz, Century City, Culver City, Silver Lake, DTLA and Woodland Hills read more

Layout? mazelike. Selection of products beyond pharmaceutical items? Lacking. Purchased? Flu sayonara cocktail ingredients: Halls Sudafed Aspirin Theraflu Bonus round: Postcards. For that reason alone I will likely be returning. read more

Rite Aid. Rite on. Stumbled upon this place once I moved out here. Just stopped by to look for some beach equipment. Turned out to be a buffet of random crap. FOR CHEAP. I've stopped by to get everything from booze to shoe insoles. PROS: Great location. -CHEAP -Has everything you need -Best place in LA to buy alcohol - trust me. 1.75 of Captain Morgan for like 18 bucks. CONS: -Only ever have 2 cashiers working and the place is always packed. May take you a bit to get the hell outta there. GO her. Get your booze here for cheap! Love this RITE AID. Best, Sean read more