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    Riverside Auto

    5.0 (2 reviews)
    Closed 11:00 am - 5:00 pm

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    7 months ago

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    11 months ago

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    Diplomat Motors

    Diplomat Motors

    2.2
    (48 reviews)

    Rakon was awesome to work with super easygoing, no pressure, and really took the time to walk me…read morethrough multiple vehicle options until we found the right fit. What stood out most was that he didn't just disappear after the deal was done he actually followed up and added helpful details about service and maintenance afterward, which you don't always see. The finance team was smooth and straightforward, making the process way less stressful than expected. And two weeks later, I even got a follow-up from both the service team and finance team just to check in and make sure everything was going well. That level of care and communication really sticks with you. Overall, just a solid, positive experience from start to finish. Definitely felt taken care of looking fwd to working with them again for another car. They offer a battery4life warranty I'm looking forward to discussing in more detail later :)

    AVOID THIS PLACE! Terrible communication. The sales team had…read moreno problem calling and texting while they were trying to sell me a car. The moment the paperwork was signed, the communication completely disappeared. Their "We Owe" process is an absolute joke. I've been waiting weeks just to get the promised repairs scheduled. I've called multiple times, left messages, and every single time I get the same scripted response: "They'll reach out." Three different employees have told me exactly that, and not once has anyone followed through. Service Department? Comical Jered at the Portland location has repeatedly failed to return calls or messages after saying he would. If you're going to tell a customer you'll call them back, then do it. It's that simple. I own a business myself, and I know customer service doesn't end when the payment clears. It starts there. Keeping your word and communicating with customers isn't optional it's the bare minimum. The ironic part is I actually like the car I bought. My problem isn't the vehicle. It's the people running this dealership and the complete lack of accountability after the sale. I'd love to hear from the owner, although it seems the dealership is much quicker to respond to glowing reviews than to customers who are still waiting for promised work to be completed. If you're considering buying here, don't just read the five-star reviews. Read the one-, two-, and three-star reviews carefully. I wish I had. It would have saved me weeks of frustration and excuses and the headache

    Bellus Motors

    Bellus Motors

    2.3
    (4 reviews)

    I bought a 2011 Audi A4 from John at bellus motors. It was a beautiful car. I drove it for around…read more300 miles and then a 'add oil' message pops up on my screen. I added a quart of oil and then proceeded on my way. Another 300 miles go by and then the same message appears. This is very odd so I do some investigating and I realize that this is a big problem. I call around to mechanics and Audi of Beaverton just to tell me that this issue is very serious and they quote me close to $7000 to fix it. I call John at bellus and he proceeds to call me a lier and says that I am making this up. Starts cussing at me while I haven't misspoken to him once throughout the phone call. Now I am out of $9,500. This is a complete scam in my opinion because I truly think that they knew about this problem.

    Bought a 2004 F350 from John a couple of months back. Good experience. John was very clear about…read morethe issues this model could have, what they'd inspected and not. The truck was clean, but not detailed, so I could see the bumps and bruises. We agreed on a fair price on my trade in, as well as some work I wanted done. Picked it up a week later; everything was done. Two weeks later a thump developed, took it back and we found an issue (carrier bearing), which we repaired. The shop did a good job and no issues sense. I paid for the repair and John paid for the part that he felt they should have seen during inspection. Straight shooters. I didn't expect a new car, didn't pay a new car price and the truck has exceeded my expectations. I'd recommend them for people who understand that used cars, are used cars..not new cars with lower prices. I'd buy from them again.

    Auto Shipping Group

    Auto Shipping Group

    2.1
    (100 reviews)

    Shipping id: P502212010…read more Good price. Always contactable. Did what they said they'd do. Flexible in helping me with my moving logistics conflicts. And ... zero damage. I have seen the other side of auto shipping. I was very nervous going into this about damage, problems, communications, changes. Lance, my consultant, gave off a different vibe from past experience with other shippers, right from the start. Useful general info about the shipping business, my specific order and what they could do to meet my concerns. And then he followed through on everything after money was deposited. I am pleased and willingly recommend Auto Shippers.

    - Beware Before Using Skyy Transport LLC & Auto Shipping Group…read more I would strongly caution anyone considering Skyy Transport LLC or Auto Shipping Group for vehicle transportation services. My original pickup date was scheduled for June 22. Prior to pickup, the company contacted me and asked if I could move the pickup date and time to accommodate their driver. Although it was an inconvenience, I agreed to have my vehicle picked up on Father's Day between 4:00 PM and 6:00 PM to help them out. Unfortunately, the driver did not arrive until approximately 7:45 PM, nearly two hours after the agreed-upon window. The communication and delivery process only became more frustrating from there. On Thursday at 3:12 PM, I received a text asking whether Friday or Saturday would work for delivery. I responded that Friday would be great, but Saturday would also be acceptable. Now I am being told that my vehicle may not arrive until Monday, June 29. The repeated schedule changes, lack of reliability, and inability to provide accurate delivery timelines have made this experience extremely disappointing. As a customer, I adjusted my schedule multiple times to accommodate the transportation company, but the same courtesy was not extended in return. If you rely on your vehicle arriving when promised, I would recommend looking elsewhere. BEWARE. Based on my experience, I would not use Skyy Transport LLC or Auto Shipping Group again, nor would I recommend them to family, friends, or colleagues.

    Riverside Auto - usedcardealers - Updated August 2026

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