Overall, the property is excellent. A few things stand out right away, starting with the gym. It is…read moreexceptional and feels like a space people genuinely enjoy being in, even beyond working out. The rooftop pools are beautiful, though they can get busy with kids on weekends. It would be great to see one designated as adults only. The dog park looks like a great feature for those with social dogs. Ours is a bit older and not quite as enthusiastic about the younger crowd, but it is still a nice amenity to have. That said, the best part of this complex is the leadership, especially Johnny, the General Manager. Well-run properties always have strong leadership behind them, and that is very evident here. When we moved in, Johnny personally made sure everything was taken care of, from small adjustments to the overall move-in experience. Greystar is fortunate to have someone like him leading the property. If you are considering living here, I would absolutely recommend it. My wife and I have been very happy with our experience.

We've really enjoyed living at The Row at Red Hill so far. The amenities are beautiful, especially…read morethe gym, and we're excited to see the new retail spaces coming in. As a newer community, they're still working out some kinks, but we're excited to see the property continue to evolve. One thing we didn't fully anticipate is that the area isn't quite as walkable or bike-friendly as we had hoped yet, so we're really looking forward to the retail development being expedited so residents can have closer access to fun hangouts, shopping, and food options. We'd also love to see more community-building and social events to help residents connect and meet each other. It could even be great to have some kind of message board or community feature in the resident portal for informal meetups, recommendations, or local events. Overall, it's been a great experience and we're excited to see the community continue to grow.

Been living in the Paloma apartments for close to two years now. Wanted to recognize how awesome…read moretheir maintenance team is. Anytime we put in a work order, they're here either the same day or the next to fix the issue, and we've never had to worry about getting someone out here! Thank you to Ricardo and the rest of the maintenance team!

I'm really conflicted writing this because my boyfriend and I actually like our apartment and the…read moreoverall vibe here, but the amount of misinformation we've dealt with in just 4 months is honestly unacceptable. When we were apartment hunting, a huge selling point was being told that each leaseholder would get 7 guest parking permits a month. It sounded like a decent plus to the nightmare parking situation (virtually no guest spots or street parking in general; $150/month for an extra parking spot with a year-long waitlist). Instead, we found out the leasing agent completely LIED to us--it's actually 7 permits PER household, not PER person. I know we did not mishear this during the leasing process and that we were explicitly told we would receive 21 permits in total for the 3 leaseholders we had for our unit. When I brought this up, management admitted we were lied to, but they didn't even offer a single solution or credit for the $10-per-pass fee we're now stuck with. It feels like they'll say anything just to get a lease signed. The lack of communication between the office and security is just as frustrating. I've been kicked out of the "24-hour" business center TWICE by security because they weren't told the correct hours. I actually had to email a leasing agent myself and show the security guard the email on my phone just so she'd believe me--and even then, she took a photo of it like she still didn't trust me. It shouldn't be the resident's job to train the building's security on their own amenities! On top of that, we've already had to re-sign our entire lease two months after moving in because the office messed up the numbers on the original documents. While the unit itself is modern and I appreciate the gym and the package lockers, the "unseen"parts of living here are exhausting. The fire alarms go off at 3 AM for no reason, the power has flickered out multiple times, and it took around a week to get a working microwave when ours died. I still have 11 months left on my lease, and I'm genuinely worried about what else was a lie or what else will break. I'm mostly upset that they admitted we were lied to by their agent and took no action to make it right with us. If you're looking to move here, I'd suggest getting every single promise in writing, because their verbal word doesn't seem to be honest. I will keep this updated.

I want to take a moment to recognize the amazing job our cleaning lady Alma does at our apartment…read morecomplex. She consistently keeps the hallways, stairwells, and common areas spotless and fresh. You can really see the attention to detail in her work. Everything always looks organized, clean, and well cared for. It makes a big difference coming home to such a clean environment. Her hard work, reliability, and dedication definitely do not go unnoticed. I truly appreciate the effort she puts in every day to keep our apartments looking great!

Just moved here and so far the property is enjoyable. Freeway access is very easy, and the rooftop…read moreis nice. The office has been very welcoming.

I have truly LOVED my time living at One Uptown, I had an 18 month lease in a 1 bed 1 bath…read moreapartment. Living alone as a young girl I was very worried about feeling safe, but I'm happy to share that I have never once felt unsafe at One Uptown. Their amenities and staff were all 5 stars. Maintenance teams were professional and timely. Seriously could not have asked for a better experience. I never once had a noise complaint or any issues which is incredible given that I work from home! All neighbors have been kind and kept to themselves. It was a dream experience, especially coming from an Irvine property previously! I've recommended a lot of my friends move here since it's been so pleasant. Would highly recommend!! Also leasing agent Cameron helped me from start to finish finding the best apartment he was so awesome!!

Lived here for 5 years - the only reason I stayed was because its 2 minutes from my office. If you…read morewant to hear your neighbors open and close doors all day and walk above you at 2AM this is a great spot. Not to mention the Lambos on Jamboree that come ripping by all day and night. The place is poorly built and clearly made of paper Mache. In my years here, the fire alarms would go off all the time, the golf simulator was broken 90% of the time and the gym burned down and it took about 10 months to get in gym, with no rent credit or any remedy. Upon move-out, they charged me for the most absurd fees after full consumption of my security deposit. I would NOT recommend living here unless you like way overpaying for a cheap build and a shoebox. The pool was nice thats, the only reason its getting a 2/5.

It's gearing up to 3 years of staying in Prisma! We've upgraded from 1 bedroom to 2, from 1 side of…read morethe building to the other, and we couldn't have been more satisfied. The management team is consistently looking at ways to engage our community with food trucks, events, and treats! There are a ton of residents who have been here for years and definitely make us feel safe and homey. We can't praise the maintenance and custodial team enough. Our work orders are worked on in less than 24 hours. They're respectable and quick. Alberto and Clara are the most hardworking duo ever, regardless of the weather - they make sure to keep our complex clean; most importantly, they do it with such a genuine smile. They've been here since we moved in and have seen our family grow and have constantly been just as sweet as the first day we met them.

I live next door to Prisma and their fire alarms go off all day and night. The tenants and their…read moreguests speed through their alleyway honking and being inconsiderate to the surrounding homes. Constant repairs and construction going on the properties exterior all year long. Also, reading the reviews from the actual tenants I'm surprised anyone signs a lease here at all. I cant wait to move far away from this building and so do their own tenants.

I needed maintenance work done on my home, both yesterday and today. Hector was the technician…read moreassigned both days. He was absolutely AMAZING!! He was so knowledgeable, knowing immediately what needed to be done. He handled it efficiently, leaving everything in working order, with the area spotless. He was so kind, polite, and extremely helpful. Hector is a huge reason we continue to live at Baypointe, always knowing we will be taken care of gives us a great sense of safety and comfort. Thank you Hector!

I would like to commend Hector for his consistently excellent service; he is efficient, highly…read moreskilled, and always maintains a positive and professional demeanor. The entire maintenance team is equally professional and kind. However, I am disappointed that the leasing office is no longer located on-site. Having to travel to Newport North for inquiries is inconvenient, particularly because it is often difficult to reach the office by phone. Given the premium rent prices at this community, I believe residents deserve better accessibility and a more responsive management presence on-site.

Also wanted to add another note for Claudia and Tina at the leasing office…read more They are always so kind and responsive. I tend to stop by with a million questions, and they never make it feel like too much. They take the time to answer everything thoughtfully and make sure you fully understand, which I really appreciate. They're incredibly accommodating and easy to work with, and they make the whole experience feel smooth and stress-free. Really grateful for them both.

I just wanted to share a quick review for the front desk team at Astoria Apartments in Irvine--Lily…read moreKitchen and Brenae Gomer are truly outstanding. They are incredibly professional, considerate, and always pay attention to the small details that make a big difference. Every interaction with them is pleasant--they're friendly, welcoming, and create a very inviting atmosphere for residents and guests. It's rare to come across a team that consistently delivers this level of service. Lily and Brenae are awesome at what they do, and their efforts definitely don't go unnoticed.

Amazing job by Patrick and Keith with Aurum maintenance team. Highly professional, friendly, and…read morefast. Called me personally to let me know the job was completed. Thanks Patrick, Keith and leasing team Tammy, Lilly and Joshua!

I paid a $535 deposit with the clear understanding that it would be refunded if my application was…read morenot approved. My application was ultimately rejected, yet I have still not received my refund. This is extremely concerning and unacceptable. In California, retaining funds without proper justification may violate California Business & Professions Code §17200 (unfair business practices) and other consumer protection laws. What makes this even more frustrating is that it feels like I am being taken advantage of. As a younger applicant, it seems like they assume I won't follow up or take action to recover my money. That assumption is completely wrong. Failing to return a promised refund is not just unethical--it raises serious legal concerns. If this is not resolved immediately, I will be filing formal complaints with the California Department of Consumer Affairs, the Better Business Bureau, and exploring further legal action. This is a deception and FRAUD I strongly advise others to be cautious before providing any deposits.

My wife and I lived at Elden for about two years. We very much enjoyed living here - the…read moreenvironment is peaceful, grounds are well kept, and neighbors are friendly. The apartment manager Kendra is very responsive and friendly. Street parking is a little challenging at times, but you can always find a spot somewhere within a block away.

To start, the management here is amongst the best, if not the best, I've ever leased from. Requests…read morewere handled promptly, the complex is kept very clean and (most importantly) the landlord is extremely friendly and reliable. The apartments themselves have a lovely layout and the small accents in the rooms make you sort of fall in love with the place. The courtyard is generally quiet and the community is largely young friendly couples. I've never needed to submit a noise complaint or any sort of complaint for that matter. Kendra, the manager on site, has been extremely friendly and supportive where needed. Through the pandemic, the coin shortage made it hard to find quarters to do laundry. Kendra always had quarters on hand which saved me a ton of time. Bonus: there's a cumquat tree near the back of the complex. An overall pleasant experience living here!

Terik at Serena Vista was AMAZING!! He was so extremely helpful when I was looking to move from LA…read moreto OC. He showed us around the property and was so informative, helpful, and kind. I HIGHLY recommend working with Terik!

I lived here from 2019-2025 and I absolutely loved it. Staff was amazing Shout out to Ruth who…read moreunfortunately no longer works in the office. I initially lived in one of the outer apartments right next to the garages/dumpsters, but moved to an upstairs unit that was in the middle of the complex, Unit J1. Highly recommend both upstairs and middle complex because of the foot traffic and garages opening and closing. The walls are thin, that's just apartment living. Luckily I got one neighbor who was never home and my downstairs neighbor didn't mind my clogging practice. Really convenient having both in unit washer and dryers and multiple laundromats around. I never had an issue if I wanted to wash my duvet, the were never full. They also have a filtered water bottle filling station in the laundromat over by J1. Not sure if they have them in the others in the complex. (you're welcome). Sometimes I drive by just to reminisce on old times. The only small issue I had was with my deposit. When I moved out they tried to charge me for a cleaning fee, but I left my place spotless. Management companies in CA can charge a cleaning fee, but only to restore the unit to the same level of cleanliness it was in at the start of your tenancy. They cant cover "ordinary wear and tear". I ended up getting it refunded no problem, but just something to watch for.