Overall pretty good! Sale: got a CFmoto here and surprised…read morethey are the only dealer in the area. The close price was 3000 more than the price on tag, not super pleasant but acceptable especially during this motorcycle hot season in Seattle. Enjoy talking with Garret every time, he shared a lot of facts and views to motorcycle noob like me. Service: was scared by lots of horrible comments, and was a bit impatient to ask for status about my bike. Had some aftermarket stuffs want them to install for me, and thought my bike has some shifting problems. Turns out my bike works good and they are honest about it and did not charge me for that part. They also told me they verified it by several persons which sounds pretty reliable. Then they installed all what I want and brought the labor time down which is great. Extra scene: When ride to home after picked up, the shift bar attached to the foot pad loosen off when exiting the highway, was scared but managed to move my bike to the emergency lane at the sixth gear, and installed the tiny bar by myself using hand and kept riding. Would be good to have them check it throughout, but not their misses since I forgot to tight it back when rolled my bike to the shop.

The trouble started when the phone tree is run by an AI agent that doesn't know what its doing. So…read morei stopped in, at least 6 employees avoided eye contact or even greeting me, i checked out the gear and while it was an ok selection the clothing dude ran off to hide after helping another customer. If you're a woman, i'd suggest shopping anywhere else and if you hate AI, avoid calling them, who knows what else they're cutting corners on.

Great shop!! These guys treat you like family! Fair rates and quality work here. All the staff…read moreare service oriented and know their stuff! Landon in service is top notch, but they all are! Can't recommend this place enough. Great location that convenient to access and they always accommodate!

The best experience I've ever had with auto/motorcycle repair. A genuine group of people who are…read moreknowledgeable on motorcycles, are fair in prices, and care about their work. I came in to inspect my clutch, but they diagnosed the problem early and didn't charge me for extra work or parts. I'll be going back for all my motorcycle services.

Was on a two week road trip. After riding sone trails on my VStrom, then letting it sit for a…read morecouple of nights. My front brakes or bearings started to make weird noise. Luckily I found this place, the guy in front told me to talk to Will in the back. I spoke to Will and he asked me to bring the bike around, in two minutes the bike was up. The breaks were taken off. Just spinning the wheel, no scraping. Will sanded and filed each break caliper by hand, cleaned up the rotors, put it all back together in no time. Now breaks work better than before. No scraping. Back on the road I go. Will just asked me to pay for fraction of the labor. Which was very generous. But I dud have to go get cash.

Took care of my repair with no waiting, cheerful and polite. Very glad Olympic Powersports is…read morearound in a location with very few other motorcycle shops. Saved my ride!

I go here for all my bike and part needs. Parts is knowledgeable and helpful! Typically, I come in…read morewith something off-the-wall and they are willing to spend the time to look it up and get me what I need. Best prices around if you need a tire installed !

From sales to parts and service every employee is customer focused. Example: a cashier was checking…read moreout a customer with 3 items. She called out another cashier to get me checked out. WOW! I could have waited a few minutes. They treat you better than any place I've shopped! I highly recommend and always have for any of your Powersports needs!

found this place online. has some decent reviews... checked their inventory and they only show 2…read moreused bikes. not sure how you can stay in business with that kind of inventory!

Visited this business with the intent of buying a bike and trading in my old one. Failed due to not…read morehaving a person available to make an offer to me. Good selection of used bikes and maintenance items. Bought elsewhere.

I used to love cliffs. Now they are not the same. They will send you out on a bike that is totally…read moreunsafe to ride and try to blame it on you. I am fortunate that I didn't lose my husband to their negligence but we won't be coming back. And if you try and bring it up they try to deny that there is any problem several times before even bothering to look at it and find out this should never have been on the road.

Worst business practices from a motorcycle dealer I've received in my 20 years of riding…read more I took my brand new M109 here to have an aftermarket exhaust installed after calling prior to. I was told it would take an hr or no more than an hr and a half to install. Well I arrive and the total bill was over $375.00 and 3 plus hrs of labor. DO NOT go here as you will be overcharged. I offered to meet them half way between the quoted price and their price but they would not do so. The manager stated he would rather uninstall my exhaust based off of principal. What a slap in the face. I said fine when can I pick it back up and was told they are really busy and don't know when it will be ready. This is how military members are treated at this so called dealer. Save yourself the hassle and go to another dealer!

Matt was amazing in helping to pick up my bike and take to his shop for a overall inspection and…read morefuel filter repair as he was going to list my bike for me on consignment. He picked up the bike April 1, 2020. The repair was delayed due to a part shipment but was completed on April 20th. I was sick, so paid over the phone via his square up. I had originally done paperwork for this consignment in 2018, but ended up not taking the bike in as there was a delay in Matt picking up for me. So, I felt this was going to be a positive experience. Matt assured me he had lots of interest in Harley's as he had just sold one the prior week and would get mine on his updated website/Facebook soon. My periodic observation did not confirm his words. I was very ill and isolated at home for the next few months and wasn't able to stay on top of this process. To my knowledge, there's been no serious offers on my bike. 2011 XL883L HD with 400 original miles, so I wanted to discuss dropping the price. $5000 asking...no hanging tag on my bike in his shop. (seen through the window) I left a note on the door yesterday, 8-6-2020. The number to the business is disconnected, he is not answering me on his cell. As a combat veteran, I try to think outside the box and remain hopeful that this young man with over 20 years mechanical experience will do the right thing and face his customers as he is young and has many years of opportunity to experience. Matt, if you're reading this, I am happy to assist you in any way I can. If you need volunteers to help organize or answer phones a couple hours a day, I am feeling a bit better each day after several viruses and can assist with organizing volunteers from my home. I've found for me, ignoring issues never really helps solve opportunities to work or change current procedures. Monica Trujillo USAF- ANG, DOD 1996-2007

My motorcycle broke down on me, while on the road trip. Even during Covid lockdown, Matt was able…read moreto come to the rescue and fix it within an hour. I was able to get back to Seattle. Great guy and great service!

They did an amazing job with taking me in last minute, and helping me get my tires switched out.read more

Wanted to update my review because I had talked to a manager and then he put me in touch with…read moreJannel and... So far, she's been really responsive and helpful and had mentioned she would waive any sort of doc fee on my purchase. But then, they gave me a lower offer for my trade-in. So, I listed my bike and waiting for that to sell before my purchase. All in all a MUCH better experience but I'm just a bit gunshy since it's out of state and have to talk with the DMV to make sure I don't have any problems buying out of state. But much better than my initial contact AND would rather deal with them than Cascade Moto Beaverton (a place that's really gone downhill over the past year, ever since they got bought out by Motos America).