Great shop!! These guys treat you like family! Fair rates and quality work here. All the staff…read moreare service oriented and know their stuff! Landon in service is top notch, but they all are! Can't recommend this place enough. Great location that convenient to access and they always accommodate!

The best experience I've ever had with auto/motorcycle repair. A genuine group of people who are…read moreknowledgeable on motorcycles, are fair in prices, and care about their work. I came in to inspect my clutch, but they diagnosed the problem early and didn't charge me for extra work or parts. I'll be going back for all my motorcycle services.

Everett Powersports is the real deal--honest people, fair prices, and service that actually…read moredelivers. Whether you're shopping for a bike or need parts to get yours running right, give them a shot. You'll walk away happy. Ron H Houston, Texas

From sales to parts and service every employee is customer focused. Example: a cashier was checking…read moreout a customer with 3 items. She called out another cashier to get me checked out. WOW! I could have waited a few minutes. They treat you better than any place I've shopped! I highly recommend and always have for any of your Powersports needs!

It was closed everytime I went there. I even went during business hours. SMDH I was looking for…read moresome polish and possibly some service work, but the H-D dealer got that.

Nice shop with a pretty decent selection of gear and accessories. Mostly aimed towards the cruiser…read morecrowd but a good local business to shop at if you need accessories for your two wheeled ride.

I've had terrific experience at Ride Motorsports. For a few years they'd work in being able to…read moreservice my '82 VF 750 Magna in non peak time. Then when I upgraded to my '10 NT 700 the sales staff was great; honest assessment about the bike/very fair price. I've had my NT 700 serviced there for years now. Service guys are honest, straight shooters. Well worth the money. This is a good shop with fine people.

I don't know if I would recommend this location. Sales person (Jack) was pretty helpful over the…read morephone. We talked about me coming in to secure a deal and a bike I had been looking at. I drive more than an hour and a half only to find out that he didn't even bother to put aside the bike that I was going to purchase. I showed up with the check in hand ready to buy and had to leave with nothing because someone else sold it. What a massive waste of my time, very disappointed.

I used to love cliffs. Now they are not the same. They will send you out on a bike that is totally…read moreunsafe to ride and try to blame it on you. I am fortunate that I didn't lose my husband to their negligence but we won't be coming back. And if you try and bring it up they try to deny that there is any problem several times before even bothering to look at it and find out this should never have been on the road.

Worst business practices from a motorcycle dealer I've received in my 20 years of riding…read more I took my brand new M109 here to have an aftermarket exhaust installed after calling prior to. I was told it would take an hr or no more than an hr and a half to install. Well I arrive and the total bill was over $375.00 and 3 plus hrs of labor. DO NOT go here as you will be overcharged. I offered to meet them half way between the quoted price and their price but they would not do so. The manager stated he would rather uninstall my exhaust based off of principal. What a slap in the face. I said fine when can I pick it back up and was told they are really busy and don't know when it will be ready. This is how military members are treated at this so called dealer. Save yourself the hassle and go to another dealer!

They did an amazing job with taking me in last minute, and helping me get my tires switched out.read more

I was attempting to purchase a new bike from Jon B. Within a few emails my trade in bike increased…read morein value $1,000 but only for one day so the pressure to buy immediately is how he works. I have several bikes, I buy new toys frequently and it was disappointing to come across that "used car salesman" mentality from years ago. No games would be a nice way to do business but that was not my experience with SoSo cycles.

I've used Optimum for all services and repairs on my bikes for around 10 years or so, and won't be…read moregoing back. Yes, the recent experience was that off-putting. I was having a problem with my bike so called Optimum. They said it couldn't be seen for a couple weeks so an appointment was made. You'd think that having an appointment, particularly one you had to wait weeks for, would mean your bike would be looked at fairly quickly. After all, why else have an appointment if it isn't designating the time you're going to get service? And, indeed, when I dropped it off Porcia told me she'd have her tech look at it and get back to me in a couple days. But after a week, I'd heard nothing. NEVER RETURN CALLS So I called, got their voice mail and left a message which was never returned. Three more calls, two more weeks, and still no calls returned. Finally I called the main number and said I'm having difficulty reaching the service desk. A woman who did not identify herself got on the phone, rattled off some boilerplate sentences saying her tech has been busy, but she'd get back to me the next day. Since she never asked who I was or which bike was mine and said nothing but generalities I didn't believe I was getting anything other than being "handled" and brushed off. And, as expected, I didn't get called the next day. MISREPRESENT THE WORK THEY DID Finally got a text from Porcia: "my technician went on about two decently long test rides today" and had duplicated the problem. But when I picked up the bike, the odometer hadn't changed. My bike wasn't even taken for a test drive down the block, let alone "two decently long test rides". How much service time was I charged for test rides and other work and diagnostics that were not actually performed? FOCUS ON "HANDLING THE CUSTOMER INSTEAD OF ADDRESSING THE ISSUES I wrote the Service Dept Manager (Michael Mason per their website) about all this but the reply came from Porcia with an attempt to explain how a "long test ride" doesn't really mean a test ride at all and more I'm-reviewing-this-with-our-service-dept-team PR handling. (If they actually have a "team", why can't anyone return a call?) Finally I got a call from "General Manager" Adrielle who delivered more "handle the customer" by throwing Porcia under the bus ("I've been working with her on being better") now claiming they'd actually did two hours of diagnostics that they never billed me for (at $200/hr). Something they never mentioned ever before until I raised a question about them charging me for work not performed. SUMMARY Never call back when they say they will. Make up excuses that they didn't mean what they said. Suddenly come up with claim they took $400 off the bill they never mentioned before. Handle the customer instead of actually attempting to resolve any issues. Lose a long time customer.

Just purchased a RS 457 and it was a great experience. There was zero pressure and everybody was…read moresuper nice. They even helped with installing the accessories.

GT and Michael were awesome and super helpful in getting me on a Triumph. Ridiculously easy sales…read moreprocess, no annoying back and forth on pricing just a great offer on a lightly used bike and a smooth transaction. Everyone was kind, enthusiastic and professional. I conversed with 4 other shops in the puget sound and none compare to the team I dealt with at Brothers. Best bike/vehicle buying experience I have ever had.

Bought a m/c from there a few years ago. Good experience, love the bike. Went in today to get some…read moreADV riding pants. Staff was very attentive. Every employee checked in on me to see if they could help with anything while I was browsing. Clean nice shop lots of selection here. Ended up with nice pants with armor panels. The guy working in clothing area was very informed and helpful. Beats ordering and returning two pairs from Amazon.