After calling a few mechanics in the Fairfield area about having a pre-purchase inspection on a…read moreVolvo, I decided to go with Auto Repair Solutions because it had the highest number of Yelp Reviews in the area for European cars. After arranging the inspection on a Friday morning, I waited to hear back from the mechanic after the buyer told me the car had been inspected--NOTHING for hours. I tried calling Jeff (the mechanic) several times, leaving messages each time without so much as a callback. When he finally called me back, he didn't tell me anything about the car except "it looked good". I asked if he had taken any photos of the car or if he had any kind of report he could email or text me and he said "no". I asked if there was anything specifically about the car that I should be aware of for the future--something every mechanic can comment on--to which his reply was, "Not really." As someone who has had several PPIs from different mechanics over the years, I've never been told that there was no inspection report at all--nothing about the tires or the brake pads or the filters or fluid levels or the body of the car or the interior. NOTHING. So, by the time I rescheduled anther PPI with a different mechanic on the following workday in the area, the owner ended up selling the car I planned on buying.

I've been looking for a new mechanic. I have a Mercedes-Benz SL55 AMG, which is a high performance…read moreroadster with over 600 hp. Jeff's shop was recommended to me, Ironically, by a tow company. They said he worked on European exotics, so I thought I'd give it a shot. Took my car in for shock replacement on a Thursday. Got my car back Sunday morning, which included a new shock being overnighted, delivered and installed Saturday. Jeff did a great job. 3 things stood out regarding this shop. 1.his outgoing voicemail message is updated daily with the day, date and next appointment availability. That is huge because you know The approximately lead time you're looking at. 2. he's open on weekends, which is fantastic. Most shops are closed on weekends which is when bad things happen. LOL. 3. Genuinely good customer service. He takes time and explains the issue and the solution. That's invaluable. Great job Jeff, keep up the excellent work.

Eric and crew did an amazing job with my oil change today. From the booking appt to live updates to…read moreletting me know about other issues that could potentially be dangerous when driving as well. Highly recommend them for those who aren't looking to spend an arm and a leg at those other places. Great service and will be coming back to this hidden gem from now on.

I'm really happy with the service at Meineke. Jake was professional, transparent, and took the time…read moreto explain everything clearly. No pressure, no upselling--just solid work. I'll definitely be back. -Matt

My car had a flat last night, I have a Volkswagen and went through them to get roadside assistance…read morethis morning and they contracted Henry's towing to assist. The ETA was spot on and the technician Christian was amazing! He was so helpful and kind. Super personable and very informative. He fixed the tire in no time and even checked if my tires had air in them. I am a single mom with a 7 year old son and I can truly say I am very much appreciative of that extra helpful gesture. Thank you for your professionalism and kindness.

My boyfriend decided to bring his Suburban here to repair the fuel pump/ intake because they…read moreoffered the quickest service. Not only did they take far longer than the estimated time, they were not able to complete the job. The quote turned out to be just for the fuel pump, not the fuel pump intake kit most shops will quote you for, that being said they charged way too much for just a fuel pump and they wanted to keep ordering parts that were all way higher price than the normal rate for the same parts at any other shop. Also, after starting work on the truck they wanted to change the quote price, because they entered in the wrong model after the correct information had been given to them prior to the quote. Then they wanted to charge another $120 to run a diagnostic to see why their work on the truck did nothing! Why didn't it work? They left the lights in the car on all night so the brand new battery died. Just bad, don't go here.

If TEN STARS were an option, Family Auto Center would earn every one of them…read more I initially brought my vehicle to Family Auto Center in Vacaville for a specialized installation that only certified mechanics can perform. Although it's a 45-minute drive from my home, it quickly became clear that the distance was irrelevant -- the quality of service was worth far more than the convenience of proximity. From the first interaction, the professionalism, transparency, and efficiency of Sean, Nicole, and their team stood out. The installation was completed flawlessly, pricing was fair and clearly explained, and my vehicle was serviced promptly without compromising attention to detail. What began as a one-time visit has turned into a long-term relationship. Family Auto Center is now the only place I will take my 2024 Ford Explorer -- whether for routine maintenance or more complex repairs. My husband's experience further confirmed what I already believed. He owns a 2007 Nissan Titan that he's deeply attached to and has been carefully researching where to invest in significant restoration work. He is not someone who makes quick decisions -- he studies reviews, checks BBB ratings, gathers multiple estimates, and asks thorough questions. Yet after meeting Sean, observing how the team interacted with customers, and hearing the clarity and depth with which repairs were explained, he didn't need any of that. As we left, he simply said, "That's the guy I want fixing my truck." That statement speaks volumes. What impressed us most wasn't just technical expertise -- it was integrity. In an industry where customers can sometimes feel uninformed or vulnerable, particularly women with limited mechanical knowledge, Sean and his team operate with refreshing honesty. There is no upselling, no inflated urgency, no vague explanations -- only straightforward communication and well-documented recommendations. I've had experiences with dealerships and quick oil-change chains that left me questioning both pricing and necessity of suggested repairs. At Family Auto Center, I feel informed, respected, and confident in every decision made regarding my vehicle. The name "Family Auto Center" is fitting. Not only is it family-owned and operated, but the culture reflects accountability, cooperation, and shared standards of excellence. You don't feel like a transaction -- you feel valued. It's rare to encounter a business that combines deep mechanical knowledge -- from vintage vehicles to today's complex computer-driven models -- with genuine warmth and ethical consistency. Even conversations with other customers in the waiting area reflect the same theme: long-term loyalty built on trust. I rarely take the time to write reviews. But when a business consistently demonstrates integrity, competence, and respect, it deserves recognition. Thank you, Sean and Nicole, for running your business with authenticity and expertise. You've earned not only our trust, but our continued loyalty.

I had an engine repair that was stressful to workout with the warranty company. Family Auto…read morestepped in and put my mind at ease. They repaired my car and all the details were worked out. They're an awesome business and a gem in our community. Please support them.

The VSC light kept coming on despite our bringing it to another mechanic shop. When we moved here…read moreDean's Auto and Radiator was highly recommended by our daughter. After reading the reviews we made an appointment with His shop. He knew exactly what was wrong and how to fix it. They discovered that chewed through wires that were under our hood as well. He gave us an estimate for the repairs which was reasonable. It has been almost 2 years and we haven't had any problems with the light coming on in the dashboard anymore. Dean and his coworker are awesome!

Extremely nice man is Dean. He explained what was happening with my A/C and did a great job. He put…read morein more Freon and explained my car had a very tiny hole that was evaporating the Freon but nothing major. Dean even took off my tire wheel covers that another auto shop had installed incorrectly! He re-installed the wheel covers for Free and I didn't ask him! Such GREAT SERVICE!

Cesar did a great job on doing the smog on my Ram 3500 diesel truck…read more Great experience, fair pricing and excellent customer service. Cesar, the owner is super friendly and very respectful. The shop and waiting room is clean and organized. Will be coming back for future smog needs. Highly recommended. Thank you so much Cesar! -Johnny

Same great service. Mother in laws vehicle this time. This is my 10th time getting a vehicle…read moresmogged. Always only waited 12 to 20 minutes. Recommend it to all my friends and family.

My second time here and needless to say, I had an excellent experience at Hi Tech Smog. Mr. Singh…read morewas friendly, professional, and efficient. The smog check process was quick, (done in about 20 minutes or so) and he took the time to explain everything clearly. The waiting area was clean and comfortable. Mr. Singh even turned on the heater for me , plus points for the kindness . The overall service exceeded my expectations. Highly recommend this place for anyone in need of a hassle-free smog check.

I will for now on go to Hi Tech Smog. So professional, I did not have to wait at all, very…read morecourteous, I was out in a jiffy. Price is unmatched. I received a smog certification A-1, I have been telling everyone I know about Hi Tech Smog..

Nestor and Eli are now our trusted mechanics! We have 4 cars and all have been serviced! They are…read moretruly a life savor! Fast accurate and most of all trustworthy. There is no need to look anywhere else period. Much better than excepting a low baller with lies and unreliable work. They two make our days and there whole crew are awesome! We love them so much we buy them lunches because they have truly saved our ass! Love them! -The Carrico's....

I was looking to buy a newer used car and wanted to get it checked out before I made the purchase…read more I called Nestor and he said they could check it out to make sure it was a good buy. After they looked over it, they gave me the green light and I bought a used reliable car but I definitely felt peace of mind having Vaca Valley Auto Care look at it in depth. I have been driving this car for a year now and it's still running great! Recently, this car's dashboard lights were on so I brought it in to be serviced for an oil change, new spark plugs and a tire rotation. I had a couple hours before I needed to be at work and when I told them my time frame, they had it done early! I was impressed and they had my car running great again! I sat in the waiting room and watched customers come in that new the shop employees by name and they held conversations like they were old friends catching up. I watched a guy bring in his car because he was going on a road trip and they made sure his car was running good before he took it across the states. Vaca valley auto care will point out services that are needed if they find them but they always give their customers an option to do the service or not and they will tell you how long you can go if you are not ready to fix the problem yet. I have always found them to be honest, hard working men that live up to their name of caring for their customers. This is the kind of place you want your money to go to! A local shop and a local family!