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    Roberto's Pizza

    3.6 (42 reviews)
    InexpensivePizza, Italian
    Closed 11:00 am - 10:30 pm
    Updated over 3 months ago

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    Where's the BEEF!  Runny sauce, and full of onions!

    It breaks my heart to do this review, especially since I've been visiting Roberto's since I was in high school back in the 90s. This is back when they used to give you a real sub with real steak meat as opposed to that steak umm scraps! Nonetheless, I've moved to a different state, and now my son is a fan although he knows nothing about the real deal! After our hometown visit, we love to take some sandwiches back with us. However, the last few times we have come for a cheesesteak they 've gotten worse...WEAK! There is no meat in the sandwich, and the bread seems too dark and hard. They've replaced the Steak Umm meat with primarily onions now! I always ask for light onions because of it, and still the thing is loaded down! I saw the man putting a pile of onions on someone else's sandwich too! The sauce seems like they've added water to it, leaving no substance! Not to mention, there seems to be too many people behind the counter, and the staff seems to change! I don't recognize any of the staff who would recognize me anymore. I also waited way too long! I'm not sure what kind of restaurant their trying to turn this into! I ended up throwing my sandwich away this time! I called the store, and someone said there was no manager, but he would deliver the message. Please whatever you decided to do, change it back! It's sad to see the quality change. I think I've tried to support, because it's a part of my childhood. I've spent lots of money here through the years, and now I feel like I'm being ripped off! A sub full of onions! Check it out yourselves. The picture is after I cut it in half and took one bite! Unbelievable!

    a close up of a sandwich
    Tina H.

    Just got done eating a meatless cheesesteak. More lettuce than anything. Very disappointed considering I live blocks away and have been a loyal 10 yr plus customer. New workers so maybe new owners but the old guys knew customers names and were very personable and the food was great. I guess nothing good last forever. Would have gave a one star but the two stars is holding out hope the older guys are just on vacation and due back soon

    Buffalo Chicken Pizza
    Z R.

    This has always been a go to spot. The main chefs do a great job with the pizza, specifically the buffalo chicken pizza! Mostly good things to say about the food. The downside is the customer service. This location literally got 3 straight call In orders either completely wrong, or forgot to start cooking it until we showed up. The lady at the register doesn't have a great attitude, and wears her mask under her face which defeats the purpose. Also, the most recent visit an employee simply wasn't wearing a mask at all. He was slicing a customers pizza while yelling across the room (with no mask on overtop the pizza). In the midst of a public health crisis, watching them hand that pizza to the customer really turned me away from wanting to continue eating here. Hopefully they can regroup and fix some of the simple things because the chefs do a good job!

    Cheese pizza with pepperoni added
    Daniel G.

    So this is a tough review to write. You see we came in for lunch and ordered a large pizza. 20-30 minutes later the pizza arrives and it is huge... I mean falling off the pan huge. So we proceed to eat it. My wife loves it... I find myself reaching for salt, parmesan, garlic, etc to bring it alive. While it gets fractionally better, I wonder why just coming out of the oven it doesn't taste better. Well with a pizza that size, we cannot finish it. I proceed to get a box and am approached by one of those in charge asking how we liked the pizza. I tell him it was good and he proceeds to tell me that about 15-20 minutes after we were sitting he realized that our order was never put in. So he proceeds to let us know that he ended up grabbing one of the cheese pizzas that was already cooked for those buying slices and put pepperoni on it and put it back in the oven. He didn't want us to think that we would always get a pizza that size. So this explanation may answer why it didn't seem quite right. The lunch slice pizza's are larger than a 'large' so that was a positive (but apparently not normal). But we ended up with a pizza that had been sitting out and was reheated without having the pepperoni's originally cooked in and simply added later. Hopefully if we ever get back I can get a better sense of what a real pizza is like from Roberto's. Nevertheless, you get a photo out of this as there was no photo's of their pizza posted.

    a piece of pizza in a box

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    Photo of Ryan D.
    7
    108
    0

    12 years ago

    the workers and owners were friendly and a pleasure to be around. the pepperoni pizza tasted really good. check them out sometime.

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    Giotti's - Side salad

    Giotti's

    3.5(130 reviews)
    4.4 mi
    $$

    Took advantage of Giotti's takeout for my fave Strawberry Walnut Grilled Chicken Salad…read more Attentive service for takeout; everything was accounted for, including Giotti's signature bread. Lovely ambiance with well-maintained houseplants; some had a green thumb.

    We gave this place another chance and regretted it AGAIN. We made a reservation for 6:00 and were…read morewaited on by a "new guy". He took our order, wrote it down, and brought us bread and salads. I had to ask twice for waters. Then he disappeared. Forty minutes later he reappears at our table asking us what we wanted for dinner. My husband said huh - you wrote our orders down forty minutes ago. Where is our dinner? The "new guy" replied that it hadn't been started and asked that we repeat our order. Meanwhile everyone in the restaurant who had arrived some 15 - 20 minutes after us, had all be served by other wait staff. I requested to speak with the manager ASAP. The manager (cook) came out and asked what had happened. He said that the "new guy" was new to which my husband replied "why didn't you train him then?!" The manager begged that we stay and that he would give us a free meal. My husband said no way, and then the manager gave us a $40 gift card (which wasn't enough for the meal that we had originally ordered.) As we walked toward the door with the manager a stupid waitress (who I have had the unfortunate experience of dealing with in the past) interrupted and tried to explain that the "new guy" was new and in training. I said then why didn't you help him then. She started shouting over me and pointing her finger at me. So then I did the same to her and she kept yelling "don't you point your finger at me" even while she was pointing her finger at me. Yes, it was quite the scene tonight. And all when the restaurant was full of customers who had to have seen the entire episode. By the way - the same hot headed waitress is notorious for making customers wait for close to an hour for a carryout order, and then lying about why it isn't ready when a customer arrives. She should be fired and deported back to the country she came from.

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    Giotti's
    Giotti's - Strawberry Walnut Grilled Chicken Salad with strawberry vinaigrette

    Strawberry Walnut Grilled Chicken Salad with strawberry vinaigrette

    Giotti's - Another beauty

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    Another beauty

    Roberto's Pizza - pizza - Updated September 2026

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