I had electrician come over to repair the circuit braker that was broken to my bedroom. Service was…read moregreat! Service and repair was quick and simple fix under 30min. The one thing I'd ask would be if there was better breakdown of the invoice specifically listing how much it is for e.g service, labor fee, parts..etc instead of just stating $300 for AFCI breaker, because I found out after that same product only costs $7.26 at home depot (so why $300..)

Ramiro provided excellent service today. I called about a frustrating toilet flushing issue, and he…read morewas incredibly thorough during the inspection. He took the time to explain exactly what could be causing the problem and walked me through the solutions. Super knowledgeable, clean, and professional. I'll definitely be reaching out to him for any future plumbing needs!

Excellent and prompt service! Our old water heater started…read moreleaking. I was able to call and get a hold of Water Heaters Masters right away. Got good, fair ballpark quote over the phone from Alex, so knew what to expect. Got appmt scheduled for that afternoon with Brian (tech) to come check out our issue. As expected, he diagnosed the issue and was able to install a new water heater that same visit. Got the whole job or replacing the old water heater done within the afternoon!

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

Same day replacement, reasonable price, knowledgeable installer (Dave), high quality installation,…read morethorough testing before leaving site

Excellent Service and Professionalism…read more I had a great experience with this company installing my gas water heater. The technician was very professional, worked efficiently, and completed the job quickly without cutting corners. What I appreciated most was how clearly everything was explained--he took the time to walk me through what to watch for, how the system works, and answered all my questions. That level of communication really gave me confidence in the work being done. Overall, fast, knowledgeable, and professional service. I highly recommend them to anyone needing water heater installation or similar work. Thank you Bay Area Water Heater

Technician Ed is such a gem! Knows exactly what he's doing. By performing the analysis, he's able…read moreto figure out our AC's problem right away and fix it within an hour. Excellent job. Great value of service.

Needed a thermostat for a heat pump replaced. Irbis was very easy to schedule the work quickly and…read moretheir communication was excellent. The technician, Almaz was very knowledgeable and professional. Very satisfied with the work.

Installed a tankless water heater. Response was quick and installation was smooth and timely…read more Rolando was very prompt and answered all my questions. Pricing is also fair.

Did a great job for a reasonable price. They flushed and descaled my water heater for $250. Many…read moreof the plumbers gauge you. I had a few close to the same price but MANY between 350-475 for the same job. Peter was the person who called me and he was super professional and told me how far I could stretch it before the next flushing versus saying "next year" for more business.

I highly recommend Tai Thai for his excellent work replacing my main water valve after I discovered…read morea water leak in my front yard. Tai was very professional, responsive, and arrived promptly as promised. He and his co-worker worked diligently throughout the project and completed everything on time with great attention to detail. In addition to replacing the main valve, Tai also replaced the main water pressure regulator to help maintain the water pressure below 60 PSI instead of the previous 100 PSI. The stronger water pressure could have potentially damaged the pipes and plumbing fixtures inside the house over time, so I truly appreciate his recommendation and expertise. The quality of the work was excellent, and the entire process was smooth and stress-free. I'm very grateful for their hard work, honesty, and professionalism. I would definitely recommend Tai Thai to anyone needing plumbing or main water line services.

Needed someone to come out to see if they can replace an under mount kitchen sink. Made the…read moreappointment on a Thursday, for a Saturday 11am visit. Saturday rolls around, it's 1120a. Called and he said he had an emergency, can we move the appointment to 130p. I agreed. It's 140pm, I called, doesn't pick up, instead texts, "Can I call you later?" He calls at 159pm, and kinda laughs and says that he forgot he has an appointment. He asked if I could take a pic of the sink and text it to him. Basically, he's not coming out. I take a pic and send it. He calls back at 201pm, and says "Yeah, no we can't do that." What a waste of my time. Be better about booking your appointments and fulfilling them. If it was an emergency, and you knew you had an appt booked, call me and let me know.

I have a back unit that features a toilet and a shower, but neither was draining. I learned that…read morethe plumbing in my newly purchased home was designed with faulty elevations and will require either a complete re-plumbing or the installation of a Sump Pump. I called Rigo, and they assured me that they can solve it that day and install a Sump Pump. I called over six plumbers, and Rigo was the most responsive, offering a very reasonable price. I recommend Rigo and his crew!

They quoted a firm but fair price and showed up when they said they would. They quickly got to work…read moreand have been very professional. The outlet is clear and works great. Elizabeth was so attentive and helpful. The plumbing technicians were knowledgeable and efficient. They were really friendly as well. I will be using them again.

We hired water heaters only to replace a tankless water heater. Not only was Loni willing to come…read moreout and discuss the various options, but also recommended we save money by reusing some of what we had. When we decided not to, Loni made sure we understood exactly what we were choosing and that it would be a good choice for us. We eventually had some other work done, and this other plumber came and pointed out all of these "issues" with the water heater. Completely scared us with visions of fire risk and heaters not working in the dead of winter, told us that this wasn't to code (even though the permit was signed off). Loni came out again. Explained everything in great detail, as to how it worked, why the other plumber was wrong. Didn't get mad that we wasted his time, just wanted to make sure that we were happy with our water heater. All in all, a fantastic experience.

Hired Water Heaters Only to replace a residential water heater in Hayward. They came out the same…read moreday and completed the install within a few hours of the call. However, often the truest test of a quality business is how they perform when things do not go well. In my case, I had to go four days without hot water because the unit I received was defective. The day after the install we found the tank had shut down, no hot water. After a reset and restart done over the phone with the installer assisting, the unit unfortunately failed again a short time later. The next day which was a Saturday, another technician came out to swap out the heat sensor which appeared to be the problem. While changing out the part, the tech noticed that insulation near the assembly had burned, and ash was present. He removed the bad insulation, vacuumed it out and restarted the unit. It made a horrible noise, and he spent a half an hour on the phone with the manufacturer tech support trying to diagnose the problem. The noise eventually went away and he finished the repair. Unfortunately the machine shut down again, after we got one lukewarm shower. I called on Sunday, and explained that I was no longer comfortable with the unit being in our house and I wanted a replacement, of a different maker. Without hesitation they agreed, and Monday morning, after acquiring a new model of a different make from their supplier, we got the replacement installed, at no additional cost. These problems are rare, and not the fault of the installer. However, I could not have asked for a more timely and considerate treatment as a valued customer of this business.