I brought my bus in looking rough, faded paint, rust spots, the whole thing. I honestly wasn't…read moreexpecting miracles, just something presentable. What I got back was a completely different vehicle. The finish is smooth, deep, and actually shines. Not that quick spray-over look you see sometimes, this was clearly prepped right and done with care. You can tell they didn't cut corners. Even the areas that were in bad shape before came out clean and consistent. What stood out most was the attention to detail. Edges, seams, hard-to-reach spots, everything looks intentional. No overspray, no uneven patches. It looks like a professional, thought-through job, not a rush job. If you've got something older or beat up and you're wondering if it's even worth repainting, it is, if you bring it here. They brought my bus back to life. On top of great customer service. I would absolutely use them again.

Highly Recommended - Outstanding Work and Truly Trustworthy Service…read more I cannot say enough good things about L.B. Auto & Custom in Manassas and the owner, Lionell Bruton. From small jobs like pin-striping to a full front bumper repair, the quality of work has been consistently excellent. Everything is done professionally and to a very high standard. The results look clean, precise, and factory-quality. What really sets this place apart is Lionell himself. He runs the business on relationships and trust, and it shows. He is honest, fair with pricing, and always ready to help with a genuine friendly smile. You never feel like just another job--he treats you like a valued customer and takes real pride in the work. I've been extremely happy with every interaction and every repair. If you need body work or paint in the Manassas area, this is the place to go. Highly recommended.

I had a few issues with my car, the main one being a dent on my drivers side door. I shopped around…read morefor quotes and Auto Body World gave me the best rate along with time for completion. The job was completed ahead of schedule and they did a great job. There were a few kinks but it's been 2 months since the job was completed and I'm very happy. I would definitely recommend!

This shop works with Allstate insurance, I had initially had it towed to another shop right near it…read morethat had super reviews, but Allstate said it would tow it for free to this shop and because they partner with Allstate it would be a better faster experience .Eric is wonderful, he does amazing work, it took several weeks for my car to be fixed but that could have been due to waiting for parts. Overall your car is in great hands here! I watched several cars pull out of the lot that look brand new!

Very professional and the work was done on time. They also give you updates everyday regarding your…read morecar.

I was very disappointed in the work here, brought in my vehicle to be repaired for an insurance…read moreclaim and ended up with my vehicle being worse off than when I brought it in. Parts not installed correctly, misaligned and even scratches that were not there when dropped off. The shop claimed the vehicles was previously repaired incorrectly and couldn't reassemble it how it was when I brought it in for repairs. They acknowledged they scratched the vehicle and offered to fix that but would not make the repairs right as they should. Very disappointed and highly recommend you look elsewhere to have your vehicle repaired.

Highly recommend this shop. They perform excellent, quality work at reasonable prices. Their quote…read morewas accurate and delivery exceeded my expectations. My wife's Miata looks brand new. Thank you, thank you, thank you.

I had a dent in my rear door that was causing my indicator lights to come on showing that the door…read morewas open. It was a dangerous situation. Greg and Ryan were able to fix my door the same day for an extremely reasonable price. I am forever grateful for their professionalism, compassion, and prompt service.

Crazy good service and low cost. Very small business in Manassas Park. Love supporting small…read morefamily businesses.

My Forester drive side door was pushed in. I suspected it happened and caused by a careless Amazon…read morecontract delivery driver and also took out my mailbox. Their normal Amazon deliver guy was usually very good. Long story short since this is not a substantial damage, I asked the Subaru dealership service manager Greyson if they have a body shop and give me a quote. Greyson recommended Artisan and I called and met Tony. Tony was very hospitable and upfront. He even let me sit in his beefed up racing Subi. Job was done well and nothing more they tagged on. Good and honest business and if you have body works done, do consider them especially if it's a Subi, they are expert with Subi!

Car was in and out in a very short time. The work they did on my Escalade was perfect.read more

I was rear-ended on April 24th 2015, and on the following Monday, April 27th, Allstate (my insurer)…read moregave me the option of either getting a traditional adjustment and finding my own repair shop, or using Craftsman Auto Body which is an Allstate-approved business that does both the adjustment and the repair. I opted for Craftsman, despite seeing a negative review on Yelp from 2012. I made the right decision. This place did a great job. First of all, Lupita in the front office, contacted us immediately after hearing from Allstate rather than waiting for us to call them...very proactive. She was professional and answered all our questions thoroughly. Once the car arrived (via tow that Allstate arranged separately with another company), we received an email stating the car had arrived and that we'd be hearing the estimate soon. Just hours later, we got a written estimate via email, plus Nick--the adjuster/manager--called on the phone to talk about the damage, the repair, and the timeline. I find it rare these days to find businesses that take such care to proactively communicate with customers, and I really appreciated it. The repairs to the car were all done within a week--and there was extensive damage and repainting required. I cannot tell there was any damage. The car looks great and drives perfectly. They also washed it, which was nice. The charges were very reasonable. I would definitely go back to this business even if it were not for an Allstate-covered repair issue. Highest marks! Oh--there is a sign out front that they are in process of changing the business's name from Craftsman to something else. I can't remember the new name, but for now both are on the sign.

Outstanding communication. Vehicle was repaired/painted so well, the dealership used car manager…read moredid not believe the car had ever been painted or wrecked. Looked perfect.

I enjoyed my whole experience at Platinum auto body in Manassas. Mike and Ryan were a pleasure to…read morework with, I was greeted as soon as I walked in, my repairs were evaluated right away, and my car was returned in the timeframe promised (which was earlier than a larger auto body repair shop) in Gainesville. The enterprise car rental was close by so convenient to get a rental while I waited. I also felt my car would be safe in their lot - there was parking available, which was not the case at the much larger automotive repair in Gainesville. My car was only a few months old before the accident and looks brand new again.

It's been a while since I was here but realized I'd forgotten to offer a review. These guys are…read moregreat! Highly recommend them for any body work. I hit a pole in a parking garage (I know, embarrassing and frustrating day). They not only saved me money on the repairs needed but did a perfect job! Work was also performed very quickly! Helps if you speak Spanish but, if not, there are English speakers there too. Thx guys! I know where to go if I ever have to go through that again!

They did a great job with my Audi. I had crunched my car door in a tight parking garage, doing…read moresome damage to the rocker panel as well. I got more than one estimate and these folks' was by far the lowest. I called a couple of references and checked some of the ongoing work on site - all good. On time, on budget, one minor issue cleared up immediately when I pointed it out. Jose (the owner and in charge of the shop) is very knowledgeable and professional, and the entire staff (family I believe) is helpful and friendly. Highly recommended.

Brought my 435i to Hus Collision Center for some repainting and door dings. Not only did the HUS…read moreteam bring my 435i back to life, but also did it for a VERY reasonable price and quick turnaround. Don't hesitate to bring your vehicle to them.

In July this year, my Tesla 3 was hit by a deer. I found this store on Yelp…read more They have no experience repairing Teslas ，ordered the wrong parts many times, so that the entire repair process took more than three mouths. I refused to pick up the car three times because not finish the job. Untill now still not happy This accident only damaged the front bumper, Driver side fender, head light and front door skin. But they opened the interior of my rear trunk without authorization. They damaged everything in the rear trunk. I asked them why they moved the rear trunk stuff and what they did it. They replied that they didn't know who did it. When asked why many things have not been repaired, the answer is that we are a paint shop, which means that other than painting, we do not repair anything else. The entire car's paint was damaged and all surfaces, including the glass, were rough to the touch. It was obvious that the areas not to be painted were not covered, and the working environment was very harsh. The work was very unprofessional. They only worked on the front bumper, driver side fender and front door skin, instead of processing the entire driver side. Therefore, the color difference between the front and rear doors was serious. There is a loud noise when opening the door now. They know that it has not been repaired, but they want us to contact the insurance company. Isn't it the repair cost that they negotiated with the insurance company? The speaker is not fully reset。 During the restoration the hood was damaged, creating a dent. In the end, have to spend money to go to other body shops to treat the entire surface.