They were very compassionate about rectifying the terrible work another nail spa had done, The surroundings are warm and lovely. The prices are reasonable, Highly recommend, specifically Layla who worked on my nails, read more

when I got my nails done they were using USED drill files and other materials. I'm now afraid of getting some type of fungus on my nails, the person that filed my nails was very ruff and there was a couple of moments that my nails burned! And they made all the fingers a different size(as shown in pictures). I got a pedicure and the young man that attended me was very lazy with his work, when he buffed my feet he was doing it very slow and only did it for a couple seconds, and only massage my feet for less than a minute, if I'm paying over $50, I would like them to have just a little bit more effort. Overall it was not great for the price they charge read more

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Love my nail tech Hollie. She's friendly and does a fantastic job on my nails. The shape and length are always perfect. Thank you!! read more

Rock Star Nails & Spa - Evanston - Nail Salons Near Me - Evanston, Illinois

Absolutely horrible experience. The nail tech had to be told many times to put nail polish on the entire nail...that is the bare minimum of a nail salon. Then they cut my cuticle so bad i was bleeding and still am for an hour after the service. My left hand ring finger. I am pretty sure i am going to get proposed to soon so this is even more upsetting. The least they could have done is taken off the charge for the nails because it was horrendous. Oh yes and they didn't have the chrome I wanted when redoing the horrendous nails, and still charged me for it! Oh but they took of 20%! so disgusting. Good service would be giving me them for free or giving me a free voucher for next time. I was so sad I couldn't even dispute anything because I was so overwhelmed and it feels like they took advantage of that. ALSO they DID NOT sanitize the entire station I was bleeding in!!! Thinking about reporting this further because that has to be a health violation and people should know before going. read more

Rock Star Nails & Spa - Evanston - Nail Salons Near Me - Evanston, Illinois

Holli is the best nail tech and the manager is amazing as well! Only place I go! They are very kind and listen to what YOU want! read more

Rock Star Nails & Spa - Evanston - Never any complaints! - Nail Salons Near Me - Evanston, Illinois

Really solid place to get your nails done. Friendly staff, nice vibe, love the free drinks. Ask for "Rachel" - she is wonderful.

Service requested is gel nails in french styles every four weeks like clockwork because I love this place. The quality is excellent and I am a picky birdie when it comes to my nail manicure and gel designs. The vibe is luxurious nail spa. read more

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Always a great experience. Ruby is a great tech and the owners are so kind. We need to support our local businesses! read more

I've been a loyal customer of this salon for over five years and have never once had a reason to complain--until today. I had the most unprofessional and upsetting waxing experience I've ever encountered. I had a whole face waxing done, and it was a miserable experience. The wax "technician" (Sophia) yelled at me when I politely asked if she had gotten a specific area of my face. She snapped, "DON'T WORRY I'LL DO IT ALL!" in a raised voice, which made me so uncomfortable I stayed silent the rest of the appointment. When I got to my car and checked the results, I was shocked to find that she had completely missed large areas--both sides of my face, including my sideburns. I went back in to show the staff, and they were visibly surprised and agreed that it had been done poorly. Thankfully, a kind and meticulous older technician fixed what Sophia had left unfinished. Waxing is a very personal ordeal and the person who is being waxed should be able to ask questions and give input, as it is THEIR FACE that is being worked on. The fact she was soooooo annoyed with a simple question was disturbing. The room was completely silent after she yelled at me (I am a 38 year old woman!) and my skin felt like it was crawling. The fact she did such a poor job was the cherry on top and proves my instincts were right. I let the front desk know how unacceptable it was to be screamed at and poorly treated, and I was told they would inform the manager. If the owner had been present (as he usually is), I know this situation would've been handled immediately. This is not how you treat a long-time client--or anyone. I hope this feedback is taken seriously so no one else is treated this way. Update: The salon reached out in response to this review and informed me that the technician in question has had her waxing privileges revoked. While I appreciate that action was taken, they offered me only 30% off a future service--as if I'd want to return to a place where I was treated with such discomfort and disrespect. That kind of "resolution" is not only insufficient, it's presumptuous. My experience was not a minor inconvenience--it was degrading, and a thirty percent future discount cannot undo that. I'm leaving this review up because others deserve to know how this business handles serious concerns. If they decide to offer a resolution that reflects genuine accountability, I'll be open to updating again. read more

The Manager needs to work on his customer service and attitude when things go wrong on their behalf. I got a full set/Gel X one week ago. After 4 days, they started to pop off. I went in on Tuesday or Wednesday to get the 2 nails replaced/repaired and ended up getting a pedicure (aka spent more money). 2 more nails from the original set popped off yesterday and today. Clearly the issue is with the nail tech's technique...I called, and they offered to fix those 2 nails, ignoring the fact that I had 6 more nails from the original set that would most likely pop off. I then requested a refund because I typically go to Kiara Nails anyway (except the parking sucks right now due to construction). I don't have time for nail repairs. After much debate, I was offered for them to do my nails over as long as I choose the same polish. Not understanding why I would change polish after one week...anywho, I arrived and was treated like I was the problem. The lady finished my nails, I tipped her for doing them for free and said thanks to everyone. The manager had an attitude. Didn't greet or address me when i left. I'm going back to Kiara. read more

I wanted to update my review as I have seen more comments on here about one specific technician. Do not book with Sophia. Very rough and rushed. I had to actually pull my foot away and tell her not to hurt me. Her response was to grab my foot and put it back and said "don't move". She made me bleed and seemed like it was my fault. I'll come back here, but never book with her again. She ended my pedicure and started on a woman next to me and the woman was also asking her not to be so rough as well. Times are tough right now, and I'm trying to be kind to people, but please don't get offended when people ask you to be softer. read more

Lovely nails, good price point and cute decor / location. Always seems busy but would recommend

Thank you Lana and Lani! :) always a good time at Rock Star Nails. The ladies are efficient and listen to your needs. The girls did a mani and pedi at the same time for me and my friend. It helped a lot because we didn't have too much time today. Everything looked amazing and the ladies are very patient and kind. I'm so happy with my design, best nails I have had in a long time. :) read more

Rock Star Nails & Spa - Evanston - Nail Salons Near Me - Evanston, Illinois

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Came here three weeks ago and there is a man who is quite rude here he tells me "did they not offer take offs over there where you went for your nails?" IF YOU OFFER TAKE OFF YOU TAKE OFF NAILS YOU ARE STILL GETTING PAID?? right?? okay so why complain? and I tell him i'm not sure I just wanted to do a take off at a place real quick... what a way to welcome people too.. and he took longer than expected... to take them off and took his time.. read more

This is my favorite nail place in the area. I usually get a fill and no chip mani; when it's time a no chip pedi. I love the way my girl shapes my nails and the polish is always cleanly done. She also willing to do the designs I ask for (I'm pretty basic but I always leave loving my nails). This place can be expensive but let me tell you they are worth it. They do have what I consider apprentices working (at the same price) so I would recommend asking for someone who can do the design if you want something specific. The major plus of this place is you can book online and request your favorite artist. read more

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Jasmine did an amazing job! It was $64 for this dip with tips set-- one design nail per hand. I think that price is super reasonable for Evanston. I'm happy with my nails and thought the nail tech was very forgiving of my requests. The place is really cute too. read more

Rock Star Nails & Spa - Evanston - Dip w tips - Nail Salons Near Me - Evanston, Illinois

I live in the neighborhood and have gone to this nail shop three times. My first visit I chose a lavender matte job that turned out not so great however I decided to go back and give them another shot. I was glad I did because every visit afterwards has been better. I've done regular manis, a signature pedi (which I recommend) and most recently got a full acrylic gel set for a vacation to Florida. I chose a bright coral color from DND #652 called Lychee Peachy and loved it! Their color selection is insane. There's a lot to choose from. I wouldn't rate them at the top for detailed nail art as there is a place in Skokie I go to but they are good with doing solid colors. Their gel acrylics held up well the entire trip and lasted days after. Two weeks later they grew out. I loved my nail job and wasn't ready to part ways. I kept them a couple weeks more and returned to do a fill. The fills last an extra week or two. This time Tom did my fill and he did an amazing job! If you're lucky enough to get him, I highly recommend his work. He thinned out the initial gel application and shaped my nails with precision. There have been 4 times when I had flawless nails and this most recent visit was definitely up there. Rock Star Nails Evanston gets busy, especially on weekends, so don't expect to have the same nail tech every time. I'd still come here because of its convenience, there's free decent parking in their lot and its one of the few places where you're offered a complementary non-alcoholic drink with your service. I love getting their refreshing cherry slushies from their slushy machine and the ambiance is super posh. If you want to treat yourself, this is the place to be. read more

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So glad I returned to Rockstar Nails today! Dana did an excellent job, paying attention to my requests and being very gentle! I'll be back !

Have only been here twice, but both times my experience was pleasant. Nice environment, busy, but I never waited long. I was offered a complimentary drink both times. I got a full acrylic set my first time & a fill my second visit. It's within walking distance from my house, so I'll likely return here. read more

First off they increased their prices and didn't increase the quality of their work. My no chip manicure started chipping the same week and then I went back and had a different technician and the same result. They also rush through manicures and pedicures they do not pay attention to detail and they can be extremely rude when you point things out to them. At this point I'm learning how to do my own nails cause this place isn't worth it. read more

Yeah there's a slushy machine, it's a pretty location and it is spacey. The nail techs are friendly enough but not enough to keep customers coming back. I've been in for about four sessions, and with the same tech, Holly. She does a mediocre job applying acrylics and is good at basic line work design. Anything harder than line work, instead of declining to do the design she huffs and puffs and starts pretending she doesn't understand what I'm asking. It's made me feel uncomfortable because it's very simple what I ask. I am very patient, I ask questions--I like to be on the same page and was looking to keep coming back so it was important to me to build a relationship with respect and kindness. Two days ago I came in for a fill. Less than 24 hours, a nail broke because of how thin it was--I didn't even notice it falling off. I called to come in the next day to get it fixed assuming it would be complimentary as no ones nail should break the next day unless you slam them in a door but no! They charged me $5. It's not about the money but the principle--I felt very disappointed and robbed by this experience. I will no longer return and I will not only not recommend this place but warn people not to come if they are looking for a new place to keep giving business to. read more

Rock Star Nails & Spa - Evanston - pinky was replaced - Nail Salons Near Me - Evanston, Illinois

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Literally the worst nail salon I've ever been too. The worst service I've ever received and the most disrespected I've been in my life at a nail salon. The initial shape I received I didn't like and I asked for it to be fixed prior to the tech applying acrylic which wasn't done. I then asked for a change again and was told it was be additional money. I said I wouldn't pay additional pay given their error. I was then GRABBED by the owner and told he would fix my nails which he then proceeded to cut off my hand and told me "get out congratulations you got free nails." He then told the other workers not to talk to me because that would pollute the air. Afterward the owner refused to hear my feedback and lied and said I refused to pay knowing that he made me leave. Truly a disgusting establishment with disgusting employees. I will be reporting this business beyond this review. The gentlemen that run this establishment do not deserve a business with the level of "customer service" provided. I have never been made to feel this way at a nail salon before and I will never recommend any patron this business. This may not have happened to you YET but the day will come because a business owner with such disregard will continue to behave this way. Disgusted. Would NEVER recommend. For the owner to lie about the treatment I received after I was nothing but kind until they tried to kick me out was the ultimate form of disrespect. Horrible business. read more

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I have been coming here for years and I don't even stress out about which tech that I end up with. I used to pick them out however, everyone in there is equally as great as the last I've never had a complaint. They're always on time and the front desk people are so helpful and don't make you feel weird or out of place Finding a new nail salon when you've moved from far away could be challenging however I just got very lucky in the first place that I landed was this one and I'm never leaving. read more

I wanted to share my wonderful experience after reading some negative reviews on here!! I just left the salon and they did an amazing job. I had a fill in no chip & I left SUPER happy. This isn't my main nail salon, but they really exceeded my expectations! THANK YOU! I wish I got their names but I sadly don't remember :( A man did most of my work, but a woman came to draw my design and I was left so shocked at how effortlessly she free handed this snowflake! Thank you guys!!! read more

Rock Star Nails & Spa - Evanston - Winter nails - Nail Salons Near Me - Evanston, Illinois

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I've been going here two years now and I never had a bad experience. if something may have been not right, they will fix it right away.

I was able to book an appointment same day on a SUNDAY - not because it was slow but because they work quick yet aren't cheap with their massages which cost an arm & a leg nowadays. Super impressed with the cleanliness of the spa & everyone was approachable. I got the 3rd line of the pedicure & it was a m a z i n g. they offer complimentary drinks from sodas to coffees & even slushies. Definitely my new go to place for my pedicures. read more

Rock Star Nails & Spa - Evanston - Nail Salons Near Me - Evanston, Illinois

This place definitely takes the cake for the best pedicure and manicure. My God! I am not sure if it's because this is the grand opening or what but this place is amazing. The service was great. Upon entering, I was asked to fill out a survey and pick a color from a massive wall of nail polishes for regular services. I was immediately seated and my water was already waiting for me. I was seated an appropriate distance from others due to COVID-19. All of the tools for the pedicure were new, and came in a package so I definitely felt safe. Vincent is definitely sweet and he took very good care of me. He made sure I was cared for and made great conversation. In the midst of my Pedicure I was brought hot green tea like I requested on my questionnaire form. The main reason this place gets a 5-star is because they took their darn time! Despite how busy it was, my service was not at the convenience of them to make money. If every salon could do that, that'd be amazing. My manicure was the same. Clean, time well spent, care, great convo etc. I could go on and on. If you couldn't tell from the review, I will be returning to this place read more

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If I could give this place a zero star I would! Ben and skylar are unprofessional and rude. Ben yelled at me in front of his customers! If he is the owner- shame on him! If he is not.. he needs to be fired. I will never ever come here again! The place is nice but I've read so many reviews mentioning Ben and today I lived through it, fuck you Ben and your shitty attitude and fuck you skylar for being rude and harsh while doing my nails! Respect the paying customers and If you don't like something or simply can't take an appointment just say NO and schedule it for another day. read more

Rock Star Nails & Spa - Evanston - Skylar only did two nails (hurt me while doing it) and stopped. Left me like this. - Nail Salons Near Me - Evanston, Illinois

I've been here twice before and have gotten great manicures. The no-chip that I got today was the worst manicure I've ever had. I should have told the manager when I checked out, but I felt bad for the older woman who did my nails, as she was sitting a few feet away. I don't think she had been trained in how to give a manicure. She filed the edges of my nails after the polish was on, which caused the polish to be scraped off. I spent $38 for this. I will tell everyone I know to avoid this place. I will never go back here because I don't trust the quality. read more

Rock Star Nails & Spa - Evanston - Nail Salons Near Me - Evanston, Illinois

The Evanston location is great, clean and open. The staff is awesome. There is free parking, a vast color selection, and usually no issue getting in as a walk-in. I enjoy coming here because its in the neighborhood and the technicians do a great job. read more

I really wanted to like this place because it's so so close to my house, unfortunately the service was below average. I got a pedi first then no chip manicure and I was done in 40 minutes!! The technicians are nice but the service itself felt rushed with no attention to detail. The pedicure nail filing was not great, some toe nail were not straight, and the manicure was not great either... I mean refer to the photos, it looks like a week old manicure. read more

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I am so happy with the Classic Manicure that I received here today! My nails have been a mess since I peeled off my last no-chip myself. Decided to get them taken care of and get a regular manicure today. The place was packed being a Saturday, but the manager quickly greeted me and directed me to the polish on the wall. By the time I chose it, he had a seat ready where he soaked the remaining polish off. He did that part, then a technician came over to do the usual filing, trimming, etc. Just as she finished that, he sent her off to start a pedicure and he sat down to apply the polish! Then he brought 2 fans over to quickly dry my nails right there. I was very happy with the whole experience and would highly recommend this place. read more

Rock Star Nails & Spa - Evanston - Classic manicure - Nail Salons Near Me - Evanston, Illinois

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I tried this salon the other day for the first time. It was close to wear i was going after, so it was mostly about convenience. The atmosphere was very nice, clean, and busy. I was offered a seat quickly and brought a beverage of my choice out of a fountain. A guy started out taking off my old no-chip and a woman finished up and painted my nails with a no-chip. I generally judge a no-chip set by how long it lasts. Mine generally lasts about 1-2 weeks. I don't work with my hands or do manual labor (so that wouldn't affect them). This no-chip lasted 2 days before it started breaking. I'm disappointed, and I'd only go back to rockstar to give them another chance because I loved the ambience. read more

Rock Star Nails & Spa - Evanston - My ring finger no-chip cracked after 2 days. - Nail Salons Near Me - Evanston, Illinois

Most unevenly applied polish and way too thick top coat. Still not dry after 30 minutes with a fan. The tech rushed through everything, and some cuticles look ragged. Never ever again. read more

I started coming when they first opened and I was amazed at the service and atmosphere! Fast forward to the Friday after Thanksgiving and things have changed dramatically! First, I have never in my life has a 15 minute pedicure. Second, my feet were literally less than five seconds in the water before she decided to have me take one foot out and start the pedicure. Third, my mother was settling into the chair for her service, put one foot in, and THEN was instructed to remove her foot so they could do her wax first?! Why not just wait? I had a manicure too, instructed the lady two times not to cut my nails and just file. However, she took it upon herself to cut my nails, and when I told her again, she said, "I thought you wanted them square?" Again, these are my nails, please do as I ask. My mother and I voiced our concerns to the person checking us out, and all she could say was, "Oh, that will be $53." My mother and I drove from the Southern suburbs, because we moved and missed the service. That trip was a waste of time and money. We will clearly not return, and don't need to be rushed through a service like cattle. As consumers, we pay the full amount, we should get the full service. read more

Got dip nails for the first time. I asked for the French nail dip. I didn't know what to expect. My nails were beautiful! The process was easy. The girl was very thorough, doing many layers. After 3 weeks, I got a small chip and need to go back in. I have had tons of compliments! read more

Rock Star Nails & Spa - Evanston - French tip dip nails - Nail Salons Near Me - Evanston, Illinois

Let me start off by saying hadn't had professional manicure in over a year!! Realized my at home pedicure leaves much to be desired and warmer temps means sandals which I didn't wear much last summer. I Requested Classic Manicure and Pedicure. I arrived just 5 minutes before my appointment check in easy and you check off what you're having done. Of course this was Friday 11 am so they were comfortably busy....Taken on time my technician was Julie. She was quiet but very pleasant and did a wonderful job on the pedicure and manicure. She was professional but gentle and calming presence. I will definitely request her again. read more

First visit, and I loved it! Spacious, clean, calm atmosphere. My tech frequently checked in on my expectations. Results are stellar. I'll be back. read more

Rock Star Nails & Spa - Evanston - Ombré Dip Manicure - Nail Salons Near Me - Evanston, Illinois

I have always come to rockstar nails and have never experienced a bad experience like today! The technician Sue, was rough to begin with and every color I would ask she claimed they did not have. (All i was asking for was a white no chip color) During the service I did not receive the whole service. I had to remind her about some of the services that are included which I have always received up until today. Her response would be "that comes at the end." The end of the service comes, and I did not get what I was paying for. The hot towel was not even wrapped around as it always is. Sue used the towel to wipe one leg and toes and that is all. DO NOT RECOMMEND GOING TO SUE! You will regret! read more

I'm laughing on the outside, crying on the inside for the $67 I paid for a horrific nail job because I didn't want to make a scene at the salon. I asked for the middle nail color which I wanted to be matte.. I found it in the no chip nail selection. He pulled two different polishes out and neither matched the options I chose. He ended up choosing this ugly like pink option. I have dinosaur nails now. The shape is horrible (I asked for coffin, obvi), and the polish was not applied evenly AT ALL! You can see the strokes on all of my nails. Overall, this is not how you do nails as they're extremely sloppy! This is really sad and I'm disappointed I didn't walk out wanting to give a 5 star review. Btw, when booking online it says basic acrylic full set is $35. I'm speechless and currently trying to scrub this color off my nails. read more

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