I had a great experience with Dennis and his team at USA Water Heaters. They responded quickly,…read moreoffered the best price, and accommodated my request for next-day installation. The installation team was phenomenal, professional, experienced, friendly, and efficient. They did an outstanding job installing the Navien tankless water heater and made the entire process smooth and seamless. If you're looking for a new water heater, I highly recommend USA Water Heaters. Their customer service, pricing, and workmanship exceeded my expectations, and I don't think you will be disappointed.

We had a water heater installed from USA Water Heaters and the installation took about a day which…read morewas good. There was a minor but annoying and consistent issue with the water heater and when we tried to get someone to look at it, we experienced 2 ghosted appointments in a row. When we were able to get someone to come they were unable to help at all. We had to look elsewhere and they were able to resolve the problem. Our experience was mixed unfortunately. Edit: It was USA Water Heaters (949) 535-2228 as I don't forget a large purchase. Dennis and I had already talked and he confirmed at the time he was unable to solve the issue.

Payless Water Heaters kept coming up highly rated so, for our son's first condo, we needed to…read morereplace a 12 year old water heater past its life. Contacted the company and they sent out Tony. Friendly young man who walked me through my options. Though I'd done a lot of research and had already identified the model of water heater I wanted and there was zero upsell. The interesting part? After all of my research Tony's quote came in almost exactly what I'd expected to pay and highly competitive as well. He had to drive to their Lake Forest distributor to get the exact model I wanted, but he was back in a jiffy. The great news? Tony went above and beyond and the installation went perfectly. Yes it took a few hours, but that was also what I expected. I'm now a big fan of Payless Water Heaters and heartily recommend them. Thanks to Tony too!

JC was great! He was well- informed and very personable. He paid attention to details. The office…read morestaff was also very helpful and responsive. We would highly recommend Payless.

I hired Olson superior plumbing to replace my kitchen faucet. Despite calling after 5pm, they were…read moreextremely responsive and booked a technician for me for the next day. Their flat fee price was very reasonable. Erick came to my house and did a beautiful job on my kitchen faucet. He went above and beyond the call of duty and ran to the Home Depot to obtain two extra 3/8" to 1/2" adapters (which were unexpected but required to finish the job that day) as I was hosting a party at my house the next day. Dedication and service like that are hard to find these days and I certainly appreciated his efforts! I would highly recommend him and Olson superior plumbing will be my first call should I need plumbing help in the future!

Javi from Olson Superior plumbing was great, highly recommend. He called prior to arrival as…read morerequested, he clearly explained expectations and pricing before any work was started. The clog was fixed within 30 minutes and he cleaned the area well. He looked at other plumbing related areas of my home and offered suggestions for future corrections but was not pushy. Nobody wants to deal with plumbers but Javi was actually a good one.

I first spoke with Zach over the phone, and he was very pleasant, helpful, and easy to work with…read morethroughout the scheduling process. Daniel installed my new water heater today, and I couldn't be happier with the service. He was extremely thorough and never rushed the job. While replacing some valves, he discovered another leak from an old section of pipe and quickly identified the issue. He replaced the faulty pipe at no additional charge, which I greatly appreciated. Daniel was polite, professional, and patiently answered all of my questions, taking the time to explain everything clearly. He was also very careful while working, making sure to protect my walls and surrounding area when using a torch to solder the pipes. He kept the work area clean and showed great attention to detail throughout the installation. Overall, I am very satisfied with the work Daniel and Zach provided. Their professionalism, honesty, and quality workmanship made this a great experience. I would definitely recommend them to anyone needing a water heater installation.

Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.

Excellent service and work. Clean and neat. Very knowledgeable and went thru all choices. Done…read morein the same day, great response time. Hector and the other tech were great. They even helped to move a tool cabinet to get the new unit in, and no extra charge. Had to remove the cabinet from the wall. Helped me empty the cabinet too while the old tank was draining. Very highly recommended, you can really this is all they do.

Called in the morning and Hector showed up at noon. He explained the problem with the water heater…read moreand was able to restart it. Definitely trustworthy and he also provided a fair estimate for replacing the water heater if it were to break. Super friendly and highly recommend.

Needed to replace a tub faucet with an abnormal setup, and Brayan Becerra delivered exceptional…read moreservice all around. He arrived promptly at the scheduled time, explained the process to swapping out the faucet, provided faucet options for the tub, installed quickly and cleaned up nicely after. He was very transparent and honest on feasibility of some additional projects I was considering down the road as well. This was by far the best plumbing experience I've had and will be going to Elevation Plumbing for my needs moving forward.

Response time is pretty good and great service! Very thorough explanation which helped me…read moreunderstand learn about water heaters, toilets, love the education that comes behind the work! I requested for a water heater replacement request which also came with an assessment, toilet fixed, and there will be filter replacement coming soon. There was another plumber that could've done it a couple hundred dollars cheaper, but Brayan did a great job assessing, explaining, showing up on time, and getting the job done. One thing is, business is business, so when cancellations happen for good reasons made not by me but a client of mine, it should not be taken personally. Again, business is business, customer should always be left feeling fine with their decision.

Incredible Experience. This is how a well run company should operate when it comes to business…read more Clear, prompt communication via text. Extremely knowledgeable and great recommendations. Scheduling of service was within 1 day. Zach and his team were professional, efficient, knowledgeable, and kind. They valued the customer first. Change from a water tank heater to a waterless tank heater. Reasonable, competitive pricing in this economy. Service was top notch. Competent and got the job done. No complications or errors. They even provided a detailed invoice and instructions on how to process a rebate with SocalGas. Company operations are extremely well ran and thought out for the customer. Would highly recommend Swift Water Heater as your choice for water heater issues or replacement!!

Very professional. Removed my tank and installed a tankless heater the same day that I called…read more Office was helpful with rebate info. There was a small issue with maintaining heat which was corrected the next day with an extra valve. Overall, I am very impressed with their responsiveness

I usually wait a couple of weeks before rendering judgment even though the installation of our…read moretank-less water heater by Arthur was perfect. Turns out I had to call Arthur back about two completely unrelated reasons why our showers were not as hot as expected. It's because of those post installation calls (which has nothing to do with the water heater itself) that I can write this review. These guys will go the extra mile to make sure you're good. Thanks Arthur.

To start off, Drew was the first proprietor to respond with a quotation, and I was able to take…read moreadvantage of the promotion. On the day of the appointment, they text you a link which opens up a map which shows exactly where your technician is and how far they are from you, in real time- that is a very cool feature, indeed. The text also shows a mini-bio of the technician with their photo and it describes his experience as well. Ryan used his power snake to unclog a slow draining bathroom sink, and got the job done. Courteous, efficient and competent. He also took time to explain in detail what is going on in my drain pipe, and what I can expect in the future. Good price+good service = winning combination. I would call Wish Granted Plumbing again the next time I need plumbing work done.