Rocky Rooter

(55 reviews)

I was looking to get my water heater replaced and the Water Heater Doctor gave me a great price and…read moreassurance with their warranty. I appreciated the work they put in to ensure everything is up to code (and then some additional safety measures!). Sam was the tech who came by promptly and he was friendly and professional. I also had my pressure release valve and spigot replaced. All good. Based on my research, they used a high quality Bradford White tank and Wilkins PRV, so I'm happy with that. I appreciate the quick responsiveness and willingness to answer my questions because I tend to be an overanalyzer.

Water Heater Doctors delivered a smooth and professional experience. From the moment I reached out,…read moretheir responses were lightning-fast and their estimate was extremely competitive. They were transparent about pricing and recommended additional services to bring the installation up to current Orange County code. I confirmed this with another specialist, so I knew they weren't pushing unnecessary upsells. Everything was clearly itemized so I understood exactly what I was paying for. I communicated with Zach throughout, who provided excellent customer service. Whenever I reached out to him, he often responded within minutes, scheduled quickly, and was super accommodating when I had to move the appointment up. Initially, I was only getting lukewarm water, but when it turned completely cold the next day, I reached out after-hours. Zach replied first thing in the morning and arranged to move the appointment up to that afternoon. They gave me a 2-hour window (12:30-2:30pm), and Nick arrived promptly at 12:30pm, so I did not have to wait. He completed the installation efficiently in about 90 minutes, and cleaned up thoroughly. Zach even followed up the next day to ensure everything was working to my satisfaction. Compared to others I contacted, WHD offered a high quality service and craftsmanship at a competitive price. Highly recommend them to anyone looking for reliable, high-quality water heater service.

USA Water Heaters

(1.5k reviews)

Good communication. Priced fair. Immediate response. What a positive experience dealing with Dennis…read moreand Galin? They know their stuff when it comes to water heater installation. Dennis gave me a straight forward answer on whether to repair an old unit or replacing it. Pricing is excellent for the quality work Galin performed. On top of it all, the work was initiated and completed the day after talking to Dennis. Thanks you for the excellent work.

First, he provided speedy service. Based on the diagnosis, he provided us with optional…read morerecommendations. He then installed a new water heater in a short time and hall away the old one. All in a very nice manner. So far the new water heater is working well. I Hope we can enjoy the new water heater for a long time. I will surely recommend your company to our neighborhood.

Payless Water Heaters

4.5

(188 reviews)

This is the company to go for. I had their #1 technician Jojo come over and he was very courteous…read moreand professional. He was able to assess the issue and provide a quote within minutes. He's very patient in explaining what a water expansion tank was and the difference between a water heater tank versus tankless. My family ended up choosing the tank version which come with a 6 year warranty and 1 year warranty for the labor. There are various pricing for various packages and we picked the one that was within our budget. He even gave us a senior discount for my elderly parents which is a bonus. Let me tell you this guy was superb. He was very professional and fun to chat with. Got everything installed and cleaned up within a few hours. Definitely a 10 star job well done. What amazes me is that his van has everything and is well stocked. So we were able to get the job done same day. What a relief! Everything was installed perfectly and to the current city and state code. My parents are very thankful for this company and especially Jojo. I highly recommend this company and especially having Jojo as your technician. Honest and does an excellent work. I've already passed along this info to all my friends and family and now on Yelp!

Payless Water Heaters kept coming up highly rated so, for our son's first condo, we needed to…read morereplace a 12 year old water heater past its life. Contacted the company and they sent out Tony. Friendly young man who walked me through my options. Though I'd done a lot of research and had already identified the model of water heater I wanted and there was zero upsell. The interesting part? After all of my research Tony's quote came in almost exactly what I'd expected to pay and highly competitive as well. He had to drive to their Lake Forest distributor to get the exact model I wanted, but he was back in a jiffy. The great news? Tony went above and beyond and the installation went perfectly. Yes it took a few hours, but that was also what I expected. I'm now a big fan of Payless Water Heaters and heartily recommend them. Thanks to Tony too!

Olson Superior Plumbing

(1.8k reviews)

I hired Olson superior plumbing to replace my kitchen faucet. Despite calling after 5pm, they were…read moreextremely responsive and booked a technician for me for the next day. Their flat fee price was very reasonable. Erick came to my house and did a beautiful job on my kitchen faucet. He went above and beyond the call of duty and ran to the Home Depot to obtain two extra 3/8" to 1/2" adapters (which were unexpected but required to finish the job that day) as I was hosting a party at my house the next day. Dedication and service like that are hard to find these days and I certainly appreciated his efforts! I would highly recommend him and Olson superior plumbing will be my first call should I need plumbing help in the future!

Brian- diagnosed the needed repairs immediately and did an outstanding job mitigating the problem…read more His recommendations to prevent future repairs were insightful and very helpful! I can always depend on the company's great work and call them before reaching out to any other company because they always available and deliver!

THE Water Heater Company

(295 reviews)

I first spoke with Zach over the phone, and he was very pleasant, helpful, and easy to work with…read morethroughout the scheduling process. Daniel installed my new water heater today, and I couldn't be happier with the service. He was extremely thorough and never rushed the job. While replacing some valves, he discovered another leak from an old section of pipe and quickly identified the issue. He replaced the faulty pipe at no additional charge, which I greatly appreciated. Daniel was polite, professional, and patiently answered all of my questions, taking the time to explain everything clearly. He was also very careful while working, making sure to protect my walls and surrounding area when using a torch to solder the pipes. He kept the work area clean and showed great attention to detail throughout the installation. Overall, I am very satisfied with the work Daniel and Zach provided. Their professionalism, honesty, and quality workmanship made this a great experience. I would definitely recommend them to anyone needing a water heater installation.

Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.

Speedy Water Heaters

(870 reviews)

Excellent service and work. Clean and neat. Very knowledgeable and went thru all choices. Done…read morein the same day, great response time. Hector and the other tech were great. They even helped to move a tool cabinet to get the new unit in, and no extra charge. Had to remove the cabinet from the wall. Helped me empty the cabinet too while the old tank was draining. Very highly recommended, you can really this is all they do.

Hector replaced our water heater today, and we couldn't be happier with the service. A few months…read moreago, we hired him to replace the water heater at one of our rental properties after reading so many great reviews. We were so impressed with his work that we called him again for another property. Hector is professional, knowledgeable, honest, and very easy to work with. He arrived on time, explained everything clearly, and completed the installation efficiently. The quality of his work was excellent, and the entire process was smooth and stress-free. If you need a water heater replacement, I highly recommend Hector. It's hard to find someone this reliable and professional. We will definitely call him again in the future.

Elevation Plumbing

(230 reviews)

Needed to replace a tub faucet with an abnormal setup, and Brayan Becerra delivered exceptional…read moreservice all around. He arrived promptly at the scheduled time, explained the process to swapping out the faucet, provided faucet options for the tub, installed quickly and cleaned up nicely after. He was very transparent and honest on feasibility of some additional projects I was considering down the road as well. This was by far the best plumbing experience I've had and will be going to Elevation Plumbing for my needs moving forward.

Response time is pretty good and great service! Very thorough explanation which helped me…read moreunderstand learn about water heaters, toilets, love the education that comes behind the work! I requested for a water heater replacement request which also came with an assessment, toilet fixed, and there will be filter replacement coming soon. There was another plumber that could've done it a couple hundred dollars cheaper, but Brayan did a great job assessing, explaining, showing up on time, and getting the job done. One thing is, business is business, so when cancellations happen for good reasons made not by me but a client of mine, it should not be taken personally. Again, business is business, customer should always be left feeling fine with their decision.

Swift Water Heater

(577 reviews)

I was chatting with my insurance broker about my property and the hard water I was dealing with. I…read moreasked him for a referral and without hesitation, he said "call Susan at Swift Water Heater". Pun intended, his swift and immediate answer gave me a ton of confidence in his referral. I contacted Susan and I was really blown away at the white glove treatment she provided. She replied almost instantly, asked a few questions via text and within 30 minutes, I had a quote for a softener install that was 4k less than the others I had spoken to. The price alone I was ecstatic but to be paired with exceptional service, I was very pleased. Josh showed up to do the install, exactly at my schedule 9am appointment, which I very much apprecaited. He spent 15 minutes with me reviewing the strategy he was going to use to best install the softener; and then answered all my questions. He really put my mind to ease. During the job, we decided to do a pressure regulator, which they discounted for me, which I really apprecaited. No more than 3-4 hours later, everything was complete! such a huge burden immediate lifted once all that was completed. The stress I was dealing with over the pipes, was immediately lifted. Such a relief. Unfortunately, I did a poor job in communicating the situation with my roses in the backyard and now my Roses in the backyard were going to be affected from my poor communication. went back to Susan and as expected, she was very helpful with me troubleshooting the situation. We ended up deciding we needed someone back out here. Connor showed up about a week after the original install. The way my entry level home was done, was tricky for getting hard water to my roses. Connor ended up coming up with a solution for a hard water bibb that they could do that would allow me to get the hard water to the roses!!! And, they did the work for free. In my moment of need, through no ones mistake but my own, they stepped up and took care of it. 100% would recommend, ive been through 3 plumbers over the past 5 years. Ill never make another phone call to anyone other than Swift Water Heater ever again. Thank You Swift Water Heater!!!

My water heater broke down the night before, I reached out early the next morning, Susan was so…read morenice and helpful and was able to get me a technician and up and running with a new water heater within 2 hours. Zach was very professional, friendly and did an awesome job. He ran me through everything he did once completed. I would 100% recommend this company and their service and very friendly staff - thank you all so much!

Wish Granted Plumbing

(130 reviews)

To start off, Drew was the first proprietor to respond with a quotation, and I was able to take…read moreadvantage of the promotion. On the day of the appointment, they text you a link which opens up a map which shows exactly where your technician is and how far they are from you, in real time- that is a very cool feature, indeed. The text also shows a mini-bio of the technician with their photo and it describes his experience as well. Ryan used his power snake to unclog a slow draining bathroom sink, and got the job done. Courteous, efficient and competent. He also took time to explain in detail what is going on in my drain pipe, and what I can expect in the future. Good price+good service = winning combination. I would call Wish Granted Plumbing again the next time I need plumbing work done.

They are scummy salesmen…read more I'm having a few issues with the water filtration system at a rental home I own, so I called to have a technician come out and take a look. He spent an hour talking about how great their new systems are, but after he left, I realized the water fill line for the salt tank wasn't even attached, which might explain why the unit isn't working properly. I would expect a water filtration technician performing a maintenance check to notice that a critical water line was disconnected, but everyone makes mistakes. So I called them back and scheduled a 2-4 PM window for someone to come out and hopefully fix the issue. I even received a call at 8:00 AM confirming the appointment. Then, at 3:00 PM--an hour into the arrival window--the owner of the company called me, confused about the issue, and said they don't fix units like mine. He told me I need a new unit because of an error code, and that NO ONE was actually scheduled to come out. The only reason they came out for an estaminet was to convince me to buy a new unit classic bate and switch BS. They had no intent to help me fix my unit at all. I planned my whole day around this appointment. The owner seemed confused why I did not just want to buy a new unit. Call me crazy, but I don't want to spend thousands of dollars if all I have to do is replace a 3-dollar plastic water line. It is like getting a flat tire, and the mechanic is trying to sell you a new car. just slimie as all hell.

Whrize Plumbing & HVAC

(1 review)

I have been wanting to upgrade to a tankless for a few years! I shopped around found the best price…read morewith these guys. They recommended the Norwitz water heater and after some research it made sense. I also got the rebate of 1500 and they walked me thru the whole process. Usually I won't follow thru for rebates but glad they insisted and it saved me $$$$$ Thanks, definitely will refer whoever needs to upgrade to tankless

From the owner: Go TANKLESS Today! We only focus on Tankless Water Heater installation and offer very low prices!read more

Olson Superior Plumbing

(1.8k reviews)

VIP Sewer & Drain Services

(497 reviews)

I was very pleased with the service we received from VIP Sewer & Drain. WE had a significant…read moreblockage and after various testing we decided to have them tunnel under the house. They were able to locate the blockage and repair the broken drain pipe. Sean, Axel, and staff kept us informed as to what was happening and what the next steps would be. The job took 5 1/2 days and we are very satisfied with the results. The cost seemed fair for the labor intensive job that was done. We highly recommend them.

I initially thought I was dealing with a simple blockage because of some strange noises coming from…read morethe toilet, but it turned out to be a much bigger issue. The inside of the piping was corroded and needed to be repaired. From the moment Sean and his team came out, they were professional, honest, and easy to work with. They took the time to explain exactly what was happening and even used a camera to show me the condition of the pipes, which made everything very clear. There was no vague explanations, just straightforward information and transparency. Sean was wonderful throughout the entire process. He kept me informed every step of the way and made sure everything was handled properly. Jorge and his teammate came out to resurface the pipe, and another technician completed the epoxy lining. They later sent me a video of the finished work, and the difference was night and day. It was a significant investment, but it was absolutely necessary, and I'm glad I chose this company. They also stand behind their work with a 10-year warranty on the epoxy and a 2-year warranty if anything gets stuck, which gave me a lot of confidence. This company genuinely operates with integrity. I never felt pressured or taken advantage of, which is rare compared to some of the larger plumbing companies out there.....not naming names *Mike Diamond* Anyways, if you're dealing with plumbing issues and want it done right the first time, I highly recommend them. They are great!

Titan Backflow Testing and Repair

(32 reviews)

Fast and friendly service with prompt timing. He was go beyond regular service by advising…read morepotential problem. I will definitely request his service again.

Our backflow annual testing failed and was told that we need to replace our WATT 1.5" backflow…read moreunit. Decided to get another opinion and saw the great 5 star reviews for Titan Backflow Testing & Repair. Van responded right away and after he was done with a few jobs in HB, we met and talk for a bit and just from that I felt a good vibe. I had to step out and Van text me pictures of parts he took apart and did a thorough cleaning. The annual backflow testing passed. I'm glad I contacted Titan Backflow and super happy Van took care of business with the same price he quoted which was very very reasonable. He saved us from a costly replacement. He earned my trust and I will recommend to friends and families. Definitely going to him for our annual testing from now on. Much Thanks!

Pacific Water Heater Company

(82 reviews)

We had the pleasure of meeting Nick. He was very polite and prompt. He's also honest. Fair prices.read more

I had the best experience with Pacific Water Heater Company. I needed a new water heater and they…read morewere able to come out the same day. Their prices are highly competitive and Dave was so kind and so accommodating. Nick, who installed my water heater, was also a pleasure to work with. I would highly recommend them!

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