Allen is truly the best! He's professional, SUPER flexible and knowledgeable…read more We had an appointment at 9 and he showed up early, came right to my apartment and fixed my brakes within 30 mins. It was seamless experience and it was awesome to not feel ripped off by a mechanic. I have sent his number to all of my local friends. My search for a reliable mechanic has ended! Thank you for the awesome service, Allen!

Was able to come to my house to replace my brake pads and rotors and did it quickly and at a great…read moreprice

I am sceptic of most businesses these days no matter what service I am getting. My boss has been…read morecoming here for years so I decided to bring my personal vehicle here. They were so open and upfront and patient with all my questions and super knowledgeable. I feel like I got an honest reasonably priced service done here and they also helped me get extra things fixed on my vehicle that were actually under warranty and they directed me to the dealer to get those fixed, I had no idea anything was even wrong and they pointed me in the direction to actually get my car fixed under warranty instead of trying to make extra money off of me. I own my own business as well and that's also how I conduct business. I really appreciate honest service providers. They have my trust and referrals from here on out. Thanks guys! -April (Mark's Auto Glass)

I have given a couple of reviews previously, and I cannot express enough on what a great place this…read moreis. This time they fixed my air conditioning, and then also did an oil change. Not only is the pricing fair, but they do great work, customer service is wonderful, they are honest, and they get the job done. I would never think about taking my car any place else. Thank you to Keith, Ken, Hank, and the mechanics.

I brought my vehicle here at the direction of my warranty company for a squeaking noise in the…read moresteering wheel. I dropped the car off at 8:30 a.m. and was told by 2:00 p.m. that the issue was diagnosed as a clock spring and repaired. Upon picking up the vehicle, the squeaking noise was immediately present. I returned to the shop, where the technician sprayed WD-40 into the steering wheel area. The noise subsided for approximately one week and then returned. I contacted the shop again and was instructed to bring the vehicle back. During this visit, I also requested an oil change and tire rotation. I was then informed that my vehicle had an oil leak and that the upper control arms needed to be replaced, which they claimed was the cause of the steering noise. After picking up my vehicle a week later, the squeaking noise was still present. I documented this on video and immediately notified the shop via phone and email. Due to it being Christmas week, I brought the vehicle back the following Monday. Before I was able to do so, while backing out of my garage, I heard severe metal-on-metal grinding, as if the vehicle were coming apart. This noise had never occurred prior to this shop working on my vehicle. I immediately contacted them and was told that other components may need replacement and that they were not responsible. Additionally, after their tire rotation, my custom Range Rover valve stem caps were removed and replaced with mismatched, rusty caps (one was missing entirely). The wheel lock key was left loose in the trunk, and the spare tire cover was not reinstalled. Given the severity of the situation, I filed a formal complaint with my warranty company. They ultimately approved a diagnostic inspection at the Range Rover dealership. The findings were extremely concerning. The dealership documented negligent workmanship by Supreme Auto, including: Bolts not properly tightened Missing fasteners Components left loose As a result, the brake dust shield was dangling and a bolt was rubbing against the rotor, damaging the brake pad and sensors and creating a serious safety hazard. The dealership further confirmed that the original steering wheel noise was caused by a foam component on the steering shaft that required lubrication -- not a clock spring, which Supreme Auto billed and was paid for. To restore my vehicle to a safe operating condition, I am now responsible for $2,967 out of pocket. I provided Supreme Auto with dealership videos, documentation, and reports. Despite this evidence, they offered only $463 to "tighten bolts," while claiming they did not perform brake work. While that is true, the issue was not brake service -- it was improper reassembly and failure to secure critical components affecting steering and braking systems. For the record, my brakes were inspected in August, and this vehicle is not driven daily. Thankfully, my warranty company has since removed Supreme Auto from their approved network. I hope this review prevents others from experiencing a similar situation. All I requested was that they take responsibility and pay the dealership directly to correct the unsafe conditions created by their workmanship. They may deny responsibility, but the evidence -- dealership video, written report, and another independent mechanic review -- clearly documents the cause. This is not acceptable or ethical business practice

Great customer service and cheaper than other shops when it comes to new brakes! Worked quickly and…read morewithin an hour, I was out the door. The lady in the front, amazing service. Definitely recommend this shop.

I highly recommend them for auto repair!! I had kind of an…read moreodd situation going on with my vehicle and needed help. George and Benji were happy to assist me! They provided great service and the price was as quoted. I am so relieved that I now have an auto repair shop that I can trust! Thank you guys!

Benji did an excellent job keeping me informed re ongoing work and needed parts along the way. When…read moremy inability to cover costs surfaced, he supplied a short-term loan company that, surprisedly approved the application. This was no small miracle,as my credit is shot... one other thing; weeks after I picked up the van, a tire sensor lit up on the dash. I stopped by and Benji took care of it free of charge. It's so hard to find trustworthy and reliable shops in El Cajon, Thank God I found Broadway Tire and Auto. I hope you will too.

I brought my 2016 BMW 320i to Sam's Quality Auto Care for brake work and had a really positive…read moreexperience. I initially thought I needed new rotors, but Sam took the time to show me that the real issue was worn brake pads. Two other mechanics had told me the pads were fine, so I appreciated that he walked me through it and showed me exactly what he was seeing. He also helped diagnose an issue with my parking sensors, which had completely stopped working. Sam was able to track it down to a single faulty sensor that was throwing off the entire system, which likely saved me a significant amount compared to going to a dealership. While the car was there, he also replaced a fog lamp bulb that had burned out. Overall, Sam was straightforward, knowledgeable, and fair. I'm glad I found a mechanic I feel comfortable bringing my car to and would definitely recommend his shop.

Extremely professional & very friendly! Reasonable and mytruck runs great! Good location you can…read morefind everything for your vehicle n this complex

Joe has decades of experience and is hands down the best master mechanic in the county! If you want…read morethe job done right the first time with an accurate diagnosis, Joe's Auto Repair is the place to go. The staff and mechanics are friendly, professional, and knowledgeable. I have used Joe skills services in the past and have always been happy with the quality of his work. He may not be the cheapest, but he's also not the most expensive--and with Joe, you truly get what you pay for... top-notch service and reliable repairs. Highly recommend!

I can't say enough great things about Joe's place. He's taken good care of me and my 67 SS Camaro…read morefor a few years now. I only wish I'd found him sooner. If you have a classic car it's especially important that you see him because he's an expert. You're not going to get a "hard sale" there. You're not going to get the run around or get scammed for unnecessary repairs. He runs a dedicated honest business, and I won't ever hesitate to refer my friends to him.

This business is run by knowledgeable people. Better, it is…read morerun by honest people. As we all look for straight shooting mechanics, I have found one. Since I was a new customer, the owner did a video inspection on my truck and uploaded it to YouTube. He covered all the major components under the vehicle, pointing out important components showing a thorough understanding of his subject. He then covered the engine compartment and the parts that he would be servicing, explaining why they needed attention. As one of the services he was performing had to do with an oil leak, at the conclusion of the work, he powerwashed the underside of the vehicle so future leaks can be identified. This is a professional shop. I'm extremely happy with the results.

Awesome shop, adorable and fast. Great service, professional staff. Killer logo and shirts! Thanks…read morefor amazing service! They give you the service required with no fluff! Make them your go to. You will not be sorry!

My AAA Insurance Company referred me to this Shop Tire Pros in El Cajon. I have to write this, I am…read moreextremely pleased with the service. So impressed with the attention, detail. Service Advisor Kelly is a good advisor just more than pleased . Great service. Good Company. I will continue being their customer.

As a regular who gave Tire Pros my business when they were still at Elite Smog & Auto, I'm…read moreextremely disappointed in the customer service I've received from them lately to say the least. My 2015 Chevy Malibu needed to have a check engine light diagnosed to pass smog, so of course I took it here being as I had been a regular customer for years. Myself, my mother, and my grandma all brought our cars here for years. Unfortunately this is where the great customer service ends. We were informed by Kelly that without an appointment, they would need 2-3 days to diagnose the vehicles problems. After hearing this, we made an appointment for the following week in the morning in hopes of not having to be without a car for 2-3 days and we were not offered a loaner. Fast forward to the day of the appointment; we drop the car off early morning. We call back later that same day for an update. Kelly again informs us that they will need the car for 2-3 days, even though we had an appointment. There was definitely a miscommunication somewhere because Kelly was certain she had let us know it would be 2-3 days even with an appointment, but if that were the case we wouldn't have waited to make an appointment for the following week, we would've just dropped it off immediately considering it was going to take days either way. We expressed this frustration to Kelly, which she insisted she communicated with us that it would be 2-3 days regardless. When we called back the next day to apologize for our frustration over the miscommunication, Travis, the owner answered. We know who Travis is. We have been taking our vehicles here as a family for YEARS before they were ever Tire Pros. He was extremely condescending and rude. "I don't know if you know who I am, but I'm the owner." He said. Yes, Travis, we know who you are. We have brought approximately 5 cars as a family to be serviced at YOUR SHOP over the years. My grandma has brought 2 of her own cars to be serviced at your shop, and you guys made a mistake when servicing her vehicle and caused her car to leak oil until the light came on and she had to bring it back to you guys to fix it and then you made her wait THREE HOURS to fix a mistake YOUR TECHS MADE. Anyways, Travis essentially tells us they did the oil change for the Malibu but that his smog technicians "don't know" what the check engine codes mean on our 2015 Malibu. I call BS. You all know what the codes mean. Kelly got her feelings hurt, and because she is Travis's sister, they took it personally and decided to refuse service on the vehicle and LIE TO US about "not knowing." They did not attempt to diagnose the codes and they also did not attempt to address the headlight bulb that I asked them to replace. He told me "Take it to Chevy." So they have had the car overnight and have only done an oil change. Claim they "don't know" what the engine codes mean, and refused to service the headlight. Essentially told us to take our business elsewhere. I'm not sure if Travis realized that we, as a family, have been bringing him business for at least 7-8 years with multiple vehicles. Never again. He doesn't even know who we are, are you kidding me? Ever since Dave left this place has gone downhill and quick. They still email me asking me to bring my car in for service. Guess what? I'll take it to Chevy instead so that Kelly doesn't get her feelings hurt and decide to stop working on my car because she and Travis cannot properly run a business. The cherry on top? We took the vehicle to another small business mechanic down the street and he was able to diagnose the engine codes within HOURS, giving us a price & a fix with no BS involved. Travis, if you read this, you really need to reevaluate your business. We have a Chevy Malibu, Kia Optima, Honda Accord, and Cadillac XT4 that we will never bring to your shop ever again even though we used to. You've lost 3 long term customers. If anyone else wants the name of the mechanic down the street, let me know. Prices are better, service is better, and turn around is much faster. What a shame about this place.