Went thru the drive thru. Fry's were burnt and the sprite was carbonated water. I/24 /26 at 6:30 pm.The hamburgers were good. Check your soda machine and quit over cooking fries. read more

Ordered cheeseburger & fries from the Sherman Ave. flagship location. Literally so greasy the teenagers would not eat it. Threw it away. Never going back. read more

Expensive burger , tiny tiny portions. Be prepared to spend lots of money and still Be hungry. Let me start off by saying the food is good... just not great! The shakes - we ordered their"most popular" huckleberry and chocolate. Both were so liquidy it felt like we were drinking milk. The huckleberry tasted like milk with a hint of huckleberry , the chocolate shake tasted like milk with Hershey syrup. You'd think for what they charge They are would be better. We literally ended up tossing both shakes. Nobody wanted them. The burgers were small as it was but had the tiniest pieces of meat .... I have 5 kids petite kids under 13 and no one was full or satisfied. We hadn't eaten here in about a year, but now I remember why. Super disappointed. Won't be back until I forget about this experience. read more

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I paid for pickles and got none! This is unacceptable!! I am not happy with the quality of the food nor the service!! If you want to improve you need to be more observant! Attend to customer needs!!!! read more

Rogers - My burger minus the pickles I paid for!!!!! - Ice Cream & Frozen Yogurt Near Me - Hayden, Idaho

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Just hit the drive through on a whim. Ordered a double bacon cheeseburger with burger sauce. Was Great! Big slice of onion and Tomatoes. They have a sign requesting patience because they are fresh made. Only took 5 minutes. Will definitely go back... read more

I love this place so so so much I come here so so often, I've been coming here for 15 years and it's still my favorite restaurant ever!! It's so good!! The burgers are delicious, the best fries ever!!! I literally have been all around the country eating cheese burgers, the only place that beats Roger's is shake shack, but like this place is amazing!!!! Such such good service and always so fast! I love it! So so clean and amazing! read more

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I have tried almost all the hamburger stands in Coeur d'Alene post Falls and Hayden and Rogers and Hayden is far beyond any of those and taste flavor and service and when I want a hamburger, Rogers is the place I will go Bill Ziemann read more

Was passing through town on vacation and stopped here for lunch. Would highly recommend. The food and service was excellent. The prices were very reasonable. The burgers are excellent. Loved them. read more

Another trip to Roger's leaves me disappointed...spent almost an entire hour in line because the kids wanted Roger's. Got home with our food finally and everything but the drinks were wrong. After scraping the unwanted ingredients off every burger and adding the missing stuff I take a bite only to be more disappointed that the burger tastes burnt. read more

The french fries that they served me were embarrassing, If I was the cook. The french fries looked like they've been sitting all day and they were the leftover crispy ones at the bottom of the barrel plus extremely salty. The cheeseburger that I got was extremely salty, Also, I don't understand why they need to use so much salt on everything I actually could not even force myself to eat it because of how salty the whole meal was. The chocolate shake I had was decent. I'm very disappointed because this is the second time in six months. I've eaten here thinking that the salty food was a one time thing, not only did I get the salty food but the horrible french fries that were served to me. It just doesn't seem that hard to make a change And don't serve anything that you wouldn't wanna eat yourself plus stop over salting your food. When you come there twice in a six month period and the food is still horrible plus salty, you realize that this is just how they are and all the food is like this. This is not a one time thing it's a habitual thing. Please tell the cook or cooks to stop over salting their food and stop serving the most crispiest french fries I've ever seen. The restaurant, In CDA or Hayden Lake is at least edible. read more

Rogers - The french fries that I was served - Ice Cream & Frozen Yogurt Near Me - Hayden, Idaho

Food is great. Cooked to order. Service was friendly. Ambiance was as expected for a burger joint. read more

I go to Rogers pretty regularly now that we live in Dalton Gardens. The fries are hands-down, the best fries in the business. The restaurants are nice and the people are friendly. I see a lot of negative reviews of this one in Hayden based on staff shortages and young people that don't know the job very well. While I understand what y'all are saying, I think you're being pretty harsh, considering Joe Biden and Covid and all the other stuff that's going on in our country these days. The food is still really good and I'm just grateful to be able to get some awesome fries, a great burger and an awesome shake on the run. Thanks Rogers Burgers! read more

Rogers - Waiting in the drive-through for my "FRESH" Rogers burger! - Ice Cream & Frozen Yogurt Near Me - Hayden, Idaho

In an effort to find the best burger joint in the area I visited Rogers. I would say they are in the top 5 but I'm more likely to come for their ice cream selection. This is a burger, fries and ice cream joint. The burgers are a 3-4 the fries a 3 and their ice cream selection a 5. One of the only places to get excellent huckleberry ice cream and I love that you can by a pint in addition to a cone. Everytime I have visited the location is clean and the staff is pleasant read more

Service was outstanding, the man at the counter definitely went above and beyond. Food was delicious and everything was cooked fresh. Will definitely come back! read more

The food is always good, but if you go with a big party you might have like 1 missed burger, which has happened on a couple occasions. Their beast style and ice cream is great tho. I highly recommend. read more

Surprised at so many negative reviews... that's what made me ambivalent about coming in. Today, I decided to go in and see for myself. Clean, friendly and welcoming. Food was fresh and cooked to order... which takes time, especially if the place is full. It was very busy when I arrived. Love the grass-fed beef burgers and Huckleberry ice cream. I ordered too many toppings for the burger, which made it soggy. It was still good. Next time I will keep it simple. read more

This place is dirty. They are slow and the food is ok. Too bad because Other Roger locations were great. read more

Rogers - Dirty condiment stand. - Ice Cream & Frozen Yogurt Near Me - Hayden, Idaho

I have to give it to Rogers, it really seems like they've made some changes. We've now been back 2 times, both were much faster than in the past. I'm so happy, because we'd so much rather support a local business than some chain. read more

All the fries where under cooked. The burgers where a sloppy mess. This place is being run by a bunch of kids who don't know how to cook. I asked to talk to a manager and there was none working that day. Who runs a business like this? What a joke. read more

Rogers - Uncooked fries. This was such a disappointment. - Ice Cream & Frozen Yogurt Near Me - Hayden, Idaho

This place is disgusting and a horrible mess. Costumer service is terrible everything is dirty they never get the food right. You have to sit there and ask over and over again. They look like chickens that lost their heads. They "never" have ranch. Trash is over filled all the time the fountain station is cover in soda and is always dirty. The floors are sticky and gross they look like they have never been clean. read more

Rogers - Trash - Ice Cream & Frozen Yogurt Near Me - Hayden, Idaho

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RJ was extremely friendly and the best customer service we've ever had at any place. I'm currently writing this review as I await my food in the drive thru and it's already a 5 stars due to RJ. Great guy, funny, and entertaining!!!! Roger's is lucky to have him! Thank you RJ - we're from CA and you stand out to any other burger spot in CA! read more

I was very disappointed with this restaurant this evening. Normally I'd give this place a glowing review but the service this evening was horrible and disrespectful. Understand, this restaurant closes at 9pm, but I was one car back at 8:45. The truck ahead of me pulled forward and it was 8:49. I sit there waiting for a response only to get an automatic notice that they are closed. Vehicle behind me so I can't back up. So I figured I'll stop at the window and see if they'll take my order. Truck ahead pulls forward and gets their food and it's only 8:55. Ok... so maybe I'll atleast get an apology... maybe they'll take my order. NOPE. The person in the window along with either the manager or cook turn their backs completely to me even with me stopped. Talking, laughing but clearly ignoring me with effort. I can clearly still see people inside eating. I probably could have went inside and talked to the manager but by this time I was visibly irritated and not in the mood to deal with it I've been a pretty loyal customer for some time but not after this. They have good burgers and that's the only reason they are getting 2 stars. If I could rate the service experience this evening they would get no stars. read more

The food is pretty good, but service isn't the best and your order takes forever to get out

3 combos with milkshakes $56.67. 3 people ahead of me in drive through= 30 minutes wait. This included 10 minutes at the window with a front row seat to view the staggering inefficiencies. I could forgive slow service if the food was great, but each burger lols as uncared for as I felt. So much sauce on tue burger that my toasted bun was absolutely and completely waterlogged. I have tried this local place several times and each time I end up kicking myself for overspending only to get food that ends up in the trash. Save your money, and go to Carusos. read more

reminder to myself..always check yelp before going somewhere new. rogers 2.5 star average is generous. pulled up to the drive through to order 3 meals. after ordering the first one she gives me the total and tells me to pull up. i said I have 2 more orders. give the next one and she gives me the total and tells me to pull up again. i remind her there was a 3rd order. she takes the final order with a heavy sigh. pull up to the window and am ignored for about 5 minutes. the window pops open and the girl says "here" and thrusts one of the three milkshakes at me and disappears. about 3 minutes pass and she pops out with the 2nd. 3 minutes later she's back with the last shake and all three burgers and fries shoved in a bag. I ask for some fry sauce for the meals and she handed me one and disappears. at this point she's done with me and ignoring me once again. now I have not payed my $47 bill. no receipt provided. she returns to the window, i can tell she is not thrilled and says what? I said I needed a couple more fry sauce and to pay her. she didn't seem to care she had just potentially cost her employer $47. We arrive home to find everything in the bag smashed. also my meal without the bacon i ordered and paid for and with the onions i requested them to leave off. all 3 fries were a soggy, oily undercooked and under-portioned mess. Milkshakes had good flavor but very thin. Burger had 0 flavor. i can't believe these guys are franchising enough to be building a corporate headquarters. my experience and apparently about 35 others would say stop! get this right before shipping it out. better food and service at zips or paul bunyans. read more

Rogers - Ice Cream & Frozen Yogurt Near Me - Hayden, Idaho

Awful. We got here at 11:40am on a Saturday. My husband and I wanted a snack so we popped inside and ordered a turkey burger meal to share. There were no less than 6 teenagers standing around behind the counter, scratching their heads and the staff seemed to be moving in slow motion. It took twenty minutes from the time we ordered to the time we got our sub-mediocre meal. I noticed someone else wrote a review about getting two burger bun bottoms; we got two tops for our burger, lol. I don't think that's a big deal, it's just ironic and shows how haphazard things are run here. I blame management 100%, not the teenagers. Fries were GREAT. Absolutely everything else was a thumbs down. It doesn't have to be this hard. read more

Rogers - Turkey burger, ketchup only. - Ice Cream & Frozen Yogurt Near Me - Hayden, Idaho

They serve completely raw burgers in their kids meals. Watch out! The manager is going to refund this once I return to the store however, I'm a bit busy with two starving and really upset small children who were expecting dinner already. Even my adult burger was too pink for me to eat. Trying to consume food from this place is a health hazard. read more

Rogers - My 5 year old's dinner. Disgusting! She took a bite of this. - Ice Cream & Frozen Yogurt Near Me - Hayden, Idaho

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Every time I come to this location something goes horribly wrong. First time the food was horrible compared to other locations. Then it was dirty. Today it took just short of an hour to serve 3 cars in the drive through, I asked what was broken or wrong, they said nothing. Seems a bit steep to average 20 minutes per order. read more

Don't expect Fast Food. Still sitting in the drive through after 45 minutes. Was only four cars deep. Burned through a lunch hour and late back to work. Ridiculous. Not work it for a burger. read more

We stopped at Rogers for milkshakes and the person taking orders for drive-thru was very friendly and absolutely hilarious. RJ made our night and we will return because of him! read more

This place is a small town version of in n' out. I loved it. The menu is simple keeping it easy to order but they also have options for vegans which is cool. The burger is juicy, messy, and delicious and the fries are fresh made, crispy, and perfectly salted. The service was quick and easy. We went back twice in the same week read more

Rogers - Ice Cream & Frozen Yogurt Near Me - Hayden, Idaho

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I like the Roger's in Post Falls, but this one is nothing like it. Here at the Hayden one, the fries are overdone and too greasy, the shakes and malts are usually half-melted when you get them. Just very poor quality compared to the Roger's on Spokane Street. read more

When we first moved here a few years ago we loved this location. The food was so good, the place was clean. I'm not sure what happened but it has gone downhill so bad it's comparable to McDonald's. The fries are so disgusting, so thin and greasy there's no point in trying them ever again. The burgers we served squished and a mess. The only reason I gave 2 stars is because the guy at the window is always very friendly. Also a couple times going through the drive thru, there's been quite a bit of sketchy business going in the back... read more

I was working on a Saturday with a buddy to move someone's house and they offered lunch... we stopped at Rogers Hamburgers... hands down the bacon grilled jalapeño is FIRE! This burger is full of flavor and melts in your mouth.. and the fries are some of best around.. I liked it... lil out the way for me but this place is surely worth it when your in Hayden! Enjoy!! read more

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Wonderful service, fresh food and clean dining room. Mike was super nice and helpful. The high chairs do need new safety straps though.

This location is ran by a bunch of kids. Service is horrible and the wait time is way too long.

Picked up a hand-packed quart of ice cream to get home and see they didn't fill the container. read more

Rogers - Didn't quite get a quart. - Ice Cream & Frozen Yogurt Near Me - Hayden, Idaho

It's so sad anymore that restaurants can't get the help they need, train people and provide support and supervision. We used to love Roger's food.. their great shakes.. and we knew we'd have to wait but it was worth it.. in the past...but last night when we went in what a change!! First the place was Smokey, very Smokey.. as if a fan hadn't been turned on. Finally they opened a door but outside it was like 10 degrees.. not a good idea for customers sitting inside. The restaurant itself was dirty.. tables not clean, the drink area full of dirty napkins and spilled sauces.. which I actually cleaned up before I got my sauce. The staff were teenagers.. no adult supervisor that I saw.. one young man had dread locks hanging in his face and since he was cooking I'm thinking that's probably not the best. They seemed stressed out, which I could understand as they are trying to take orders from the drive through and the walk ins. Clearly to much for the 4 of them. The food was the next issue. My shake was so thin it was like drinking milk, I didn't bother to send it back.. when I got my burger it was not throughly cooked and it was luke warm at best. Lots of fries but they were pretty soft Not crispy. I didn't finish my meal but threw most of it away. And for my husband and I that's $27.00 pretty much wasted. ( he had the same experience as mine ) I think the staff was doing the best they could but without any adult supervision and training and oversight they were floundering. Nice kids.. but way over their heads. Who ever owns this franchise store should be there supervising and making sure things are done correctly .. if you can't get enough staff close your drive through.. I'm pretty sure you are losing customers every day, and you are the one responsible. The buck always stops at the owner! I feel bad, but we, like many others I'm afraid, won't be back . read more

One of my favorite burger places. Been going here for years. Great messy tasty burgers, great fries. Their food is totally unique to Roger's and is really good. Burger of the month June 2021 - the Couch Potato. I bought a double CP without the kettle fries (on the burger), added pickles, beast mode and it was spectacular. May be the best burger that I've had in a while. I hope that they make it a regular menu item. *My only complaint is that they don't know how to make a real "malted" milkshake. Not a basic shake but a real "MALT". And for the $8.00 that they charge for a large one it ought to be the best malt in a 250 mile radius. This generation doesn't seem to know how to make a malt, or they confuse it with a regular milkshake. I simply get a soda now, but would gladly pay for a malt if it was made as it should be. read more

I'm old enough and have been in Coeur d'Alene long enough to remember when Rogers was the one cool little shack on Sherman around 14 th st or so. It was a treat then and is definitely woven into the fabric of north Idaho. To say that it is an institution would not be an exaggeration. Now that there are more locations, it would be easy to think that the quality would also become diluted. You would be happily incorrect. Somehow, the quality of everything at Rogers, from their insanely delicious burgers to their ridiculous shakes and ice cream has actually gotten BETTER! My family absolutely loves Rogers, and the available customization options. There are lettuce wrap options for those who want to stay away from bread, and dozens of ice cream combos and shakes. A trip to Rogers after a day on the lake is actually a local moral obligation! read more