The pergola provides the shade that I looking to get to extend my patio and it looks great! I'm…read morevery happy with the work!

Scheduled a date for a quote and no one showed. called my connection , Rosie, the response was I am…read moredriving can I call you back. I said yes and followed up with an email suggesting another date with no response.

Kevin and his crew did my master bathroom, bedroom, and closet about 2 years ago. It has taken me…read moreTHIS LONG to get over the absolutely TERRIBLE job they did! I paid almost $4000. I requested black and Grey metallic swirls. What I got was a black floor that shows EVERY speck of dust. There are way too many imperfections to count. They got the epoxy all over my door trim and the hallway tile. They cleaned out their equipment in my front yard and got black epoxy all over my decorative stone. I've now hired someone to redo the terrible job they did so I can finally put this behind me. Very expensive lesson learned! Would give zero stars if I could!

Good work, good attention to detail, good process. I let Kevin the owner know what my expectations…read morewere, and standards I have as far as the floor installation as I understand this type of work as I used to install them myself part-time when I was a Firefighter and then took it full-time. He delivered is what I can tell you: He kept it tidy, on-point, was a value with the estimate I received, he is a nice guy and transparent, and the final outcome of the floor was 10/10. Every step of the process was done the right way. I would highly receommend Dialed-In Epoxy and have already referred him to a close associate of mine.

A neighbor recommended Shades R Us to me and told me they were the best price they could find. So I…read moredecided to reach out. Mind you I got so many quotes and also had called a lot of companies and so many set up appointments with me but never showed. But, Shades R Us was true to their word on when they would be at my house and was in constant communication with me letting me know the progress of everything and was willing to work with my landscaper to get the footer in place before my patio got done so we wouldn't have to rip up any pavers. The price and work was so amazing and we couldn't be happier. Everyone that sees it says how great it looks. THANK YOU, SHADES R US! We recommend this company 100%!

Wow!! These guys are great. Was recommended by a friend and they delivered. Lower price than most…read morebut still great results. Would absolutely recommend to everyone.

My with Royal Covers was positive from beginning to end. I…read morenever felt rushed or pressured to buy. I met with Peter who came to my house, gave me an estimate, and helped me figure out what sort of cover I wanted. He also helped me easily arrange financing for the project through a se one party. Jonathan worked with me to find a day for installation. And my install team, led by Preston with the help of Chris and Tim, were top notch: polite, professional, and easy-going. What most important? I love my 15'x17' lattice pergola! I highly recommend Royal Covers.

No! Outdated representatives ...did not seem on top of ordinances. Permits or measuring for…read moreprices. This company needs to update their sales into this century!

Needed gutter work done for our entry way that floods every rain. They came out and gave a…read moreconsistent quote compared to theirs and did well to explain the process and help pick colors that would match. They were scheduled out a few weeks and explained this during the quote process to set expectations. Follow up between contract and service was quick and easy via email and straight to the point. Day of work was quick and easy. The crew was very friendly and explained the process time frame and when questions about how I wanted specific items to look they quickly asked. I was very happy with the overall process and experience from start to end! Real test is on the next rain we get but with a very long warrantee don't expect issues.

Installed a new gutter on the back patio. Reasonably priced, timely service and cleaned up the…read morejobsite when done.

Unfortunately this company gets 1-star because they do not stand behind their work. We had a ~$30K…read moreinstall on a huge 4K Aluminum Ramada, you would think that would qualify to be a good customer and if something went wrong they'd fix it. Well, all of the electrical wiring in the lights of the roof of the Ramada need to be repaired, and although Alonso initially said he'd fix it, he has now disappeared not returning calls or messages for weeks. An electrical company came out and quoted us about $900 to fix it, so unfortunately we will just have to pay out of pocket to get it done. The Ramadas are cool, but if something goes wrong don't expect any resolution from them.

Be a man and take accountability ... "YOU" do not have the communication skills to run a business…read more YOU NEVER returned emails, phone calls, texts, etc., and YOU "decided to pass" because you "can't handle the work" because you're team left. Your response is a deflection of the truth and a total lie. A good boss keeps his crew and a good business man returns calls ... you're neither. Time is our most precious commodity in life and you wasted six months of mine. There are too many hard working people out there running reputable businesses, you're lack of professionalism and communication will surely make it difficult, if not impossible to survive in this industry. A win for hardworking people that need and deserve a reputable business to help them build their dream landscape.

I had to shades put on my home. Both do just what I wanted them to do. What more can one asked…read morefor. shademasters listen very well and do just what you ask for. I will call again if i need more shade

Excellent Sales, Poor Workmanship, Ignored by the Company…read more I found AZ Shade Masters at a recent home show and was impressed with their presentation, product, and information about pergola options. I obtained bids from four firms and AZ Shade Masters provided a detailed and competitive bid for my planned 4K Aluminum pergola. Unfortunately, the installation is where things went sideways, and AZ Shade Masters ignored my concerns: 1. White caulk on the roof is visible from ground level - The installer advised "I" can fix this by painting the caulk with matching spray paint, but it may take several coats. 2. Closer inspection with a ladder revealed caulk haphazardly applied with drips left wherever they fell. 3. Frame beams were cut too short, and gaps are filled with wide beads of painted caulk. 4. Metal shavings were left in the rain gutter along with a metal scrap cut to allow water drainage. 5. Gussets of unequal length were accidentally installed requiring the correctly sized shorter gusset to be replaced to match the longer to avoid leaving exposed holes in the posts. The installers had the design plan in hand but suggested they could install my pergola however I wanted. I stressed several times they should follow the plan and was forced to correct them when they attempted to deviate (for example: eliminating gussets when they were to be included and sloping the frame beams instead of installing them level). One even suggested I was "OCD" for insisting they follow the plan. (I DID accept one of their suggestions and shortened the pergola height by six inches which was a solid recommendation). After discovering the caulk issues, I texted photos to both my salesman and the company manager. I also left voicemails and a message with the showroom. I connected with the salesman who advised some aspects of the caulking are "normal" but not all and he deferred to his manager for any remediation. I have heard nothing since from AZ Shade Masters. While the crew was personable, installation quality leaves much to be desired (the photos speak for themselves). I should note the installers have the customer sign a form that there are no concerns after installation is complete. I signed as I was largely satisfied and the pergola looks good at first glance, but closer inspection reveals issues not apparent from ground level. These issues combined with the lack of response from the company prevent me from recommending AZ Shade Masters.

This review is way overdue! Simply put, Patriot Patio rocks! The owner, Justin is amazing…read more My husband and I bought a house with a large pergola already built, but the pergola had no supporting structure, only lattice. So when we got a really bad storm all of the lattice bent from having no support and it looked awful. I probably called 10 people to get quotes. Most of them wanted to tear everything down and start fresh and the quotes that I was receiving were ridiculous price wise. Justin was my last quote and he came right alway. He said he could fix it no problem. He quoted me such a fair price AND he got it done in like 3 weeks. Yes, I said 3 weeks. I'm so glad I called because I can't imagine paying the prices I got quoted, having to wait longer to have it finished, and go through the process of demo. We were so happy with his work that we hired him again to add on another pergola. It's really hard to find someone that is quick, honest, meticulous, and fairly priced. I wish all contractors would run their businesses like this! We will be customers for life! Thanks Justin and fam!

Will not respond to emails or calls. After installation. After installation problems were found,…read moreand they will not answer telephone calls.