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    Rollit Motors

    2.2 (105 reviews)
    Open 9:00 am - 8:00 pm

    Services - Rollit Motors

    Auto loan

    Rollit Motors Photos

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    Minutes after driving off the lot .

    I purchased a Chrysler 300 from Rollit Motors on February 24, 2026 around 5pm. Within MINUTES of leaving the dealership, the car started smoking from underneath while driving on Highway 202. We immediately pulled over and within about a minute the car BURST INTO FLAMES. 911 had to be called and the fire department responded. The vehicle is now a TOTAL LOSS. Before the test drive the car even needed to be jump-started because the battery was dead, which should have been a major red flag. The driver also reported smelling oil right before the smoke started. This clearly suggests the vehicle had serious mechanical issues that should have been caught before it was sold. What makes this worse is the dealership's response. The salesman told us on the phone that they "had our backs" and would help us figure everything out. The next day when we called, they completely changed their story and said: "Talk to your insurance." "Not our fault." "The warranty is third party." "Deal with them." They refused to help at all. This situation could have killed someone. My boyfriend barely got out of the car before it caught fire. Selling a vehicle that bursts into flames minutes after purchase is unacceptable and extremely dangerous. Buyers beware.

    James T.

    Horrible business, all my dad wanted to do was lower the price to 25,000 to 21,000 because they're over selling a truck priced 28,000 even it was worth 18,000 to 20,000 at KBB. I was putting 2,000 down! With also a trade in and immediately cancel the deal because Steve decided to called my dad a wetback.......lol he happens to be African American just like Steve.....lol. Even texted the GM to call my dad, no call......But anyways I wouldn't go here, they'll screw you over if your young, and even worse when you know what your doing! Was about to be deal until his true character came out!

    Sunset 9-30-2024
    Anne S.

    This place & these guys are not your standard used car sales guys!! Steven was my Knight in Shining Armor with the car have been looking for almost year......and less then 14k miles!! It's true Unicorn, the place, Steven (my savior) & the car!! SO SO HAPPY & BACK IN TOYOTA :-) Go get on the wall, gotta go to know!!

    Sam B.

    DO NOT GO HERE!!! They will sell you a car, go over terms and contract. They had my old car for 3 weeks, didn't say anything about having issues with financing, and I ended up almost defaulting on my previous loan because they didn't pay it in time. I then contacted them in regards to my down payment, because what I had I had to use towards my old car loan so that I wouldn't default. They said that I needed to come in ASAP. So under the guise of discussing my remaining down, which I didn't think was going to be a long process , I brought both of my kids, (I'm a single mom) aged three and one. Once I arrived , I was informed by the salesman Darian, on a piece of paper " not to shoot the messenger, he just found out" that he wrote in front of me and slid over. (They had been trying to get me their IN PERSON for 2 days, I just was not able to do so, but sure ok) He also knew I was going to have my kids, but couldn't give me a heads up, because supposedly no one knows anything there ) Apparently, The financing company fell through, and so they needed to find another company. The initial payment was $100 more than I had had. [That original payment was still $100 more than I told them I was comfortable paying, but I had agreed to it, because I needed a new car] Well, like the sneaky, lying company they are, They took full advantage Of the fact that I was busy making sure my 3yr old, who has ADHD wasn't running out one of the many WIDE OPEN DOORS and onto Gilbert rd. And while they were FINALLY able to get my payment within $10 of the previous (after I told them to take their car back, I'll take my old car. And that I wanted to leave, because my kids were distracted) They made it seem like it would be quick, and that I couldn't until this was handled. And despite having an indepth conversation with the salesman's about the importance of gap insurance, he neglected to tell me they REMOVED GAP INSURANCE. At one point, he even crossed out the extra warranty, hovered over the gap, but then left it. Well, they also added their warranty. They make money. I understand i messed up by not asking, but I was there at 6pm till 730. It was past my kids bedtime. And I was obviously stupid for thinking that Darian would go over the changes they made so i was aware. But he didn't. (It's apparently not his fault though, or his job?!) But they don't care. They say they're honest, but that's not honest. So when all is said and done, they upped the price, interest rate, added their warranty, got rid of gap, I had paid nearly $400 to not default on my previous car, to which they made sure to get the updated balance of my old car, so they didn't overpay on it, and I get $ sent to me. And I still owe that $400 to them for a remaining down. And changed the length of time of the loan to an additional 6 months. All of that, I'm paying almost $5,000 more now. BUT WITH NO GAP INSURANCE. Oh and my car still has not been paid off. They have had it a month. The whole stereotype about car salesman's being sketchy, at this place... 100% truth. They will lie, be sneaky, and then claim it wasn't them. Do not go here. I understand I put myself in this situation, but I would have never agreed to any of that had I realized that's what they were doing.. And I would have realized it had I not been to busy focusing on making sure my 3yr old son didn't escape and run into the street.

    Some sort of oil puddle towards the bottom of the engine.

    WAIST OF MONEY & TIME!! HORRIBLE!!!!!! Please do not WAST your hard earned money at this place. Take the time to find a better "certified preowned car dealership" and I promise it will be well worth it!! They will lie to make a sale & you will find out the hard way. Be cautious and don't trust what they tell you. I'm out of state and was relying on there word to sell me a good condition car with no issues for my biz. 2 days after I picked up the car & brought it home. It started leaking ALL over my driveway. Oil leaks/ drips EVERYWHERE. Under the hood is even worse. I'm not a car guy, so I had 2 mechanics check it out for me. They both refused my service due to how many problems they saw & the seller refused to issue me a refund. Now I have a car I can't drive, a payment I have to pay, and home damages I have to pay to clean. Do yourself a favor & stay far from this dealership!!

    My 2016 Lincoln MKZ

    My salesman was Steve very professional, personality, very experienced. He made the process easy and fast. I chose the car I wanted and we had everything done in 30 minutes it felt like. I was in and out of there quickly. Ask for Steve and you will not regret it. They have a huge inventory The cars have low mileage at very reasonable prices. The car I bought is amazing runs great and looks even better. You will have a lot to choose from and I know you will find what you are looking for here. Ask for Steve...

    2011 GMC Yukon
    Crystal P.

    Rollit motors crew Melissa and Bob were great making this the easiest and quickest car buying experience that I've ever had everything went super quick and they negotiated with me giving me a great deal on an awesome vehicle.

    Kyles unprofessional behavior

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    Salesman told us a price he would honor if we came back. Returned within 24 hrs, they laughed and wouldn't honor their word. Not trustworthy

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    Page 2 of 3

    Ask the Community - Rollit Motors

    Review Highlights - Rollit Motors

    Incredible experience with Kyle the salesman here , he was well mannered ,up front and transparent with us.

    Mentioned in 6 reviews

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    They have been great with me. Even through my time on disability at work. As long as you…read morecommunicate they will work with you.

    DO NOT DO BUSINESS WITH AL!…read more If I could give this place negative stars I would. THEY REPOSSESS YOUR CAR AFTER ONE MISSED PAYMENT. Especially with everything going on financially with covid 19, this company is not willing to work with you no matter what your circumstance is. They do not care about their customers especially during this time. Only looking to make money off their customers. We are a family of 4 with very little income right now due to losing jobs because of the impact of the corona virus. We were able to make half of a car payment last month and the following month we did not have the money to make a payment. We have paid 16k on a car that's only worth 14k, this is something that we have been okay with we understand due to the high interest rates. We have trouble one time and the next day someone is ringing our doorbell to take our vehicle. We called the company to make a payment arrangement of some kind and was told we had 10 days to pay $1,000 or say goodbye to the car. Any other company would try to make some kind of payment arrangement. Especially after missing one payment. Al is horrible, told us that he's talked to other customers with "more kids than us and in worse situations" that are able to make their payments during this time. Who is he to judge customers and their situations?! He does not offer any kind of payment plan and told us to get him his money the next day or we cannot get our car back even though we will have the money by the end of the month to keep the car. Was very rude over the phone and only would repeat the days delinquent over and over when we asked about making a payment at the end of the month. This shows he does not care about his customers and is only looking to make a profit. While we understand that missing a car payment is serious never in my life have I heard of a company repossessing a car over one missed payment. Especially if the customer is willing to pay off the amount owed by the end of the month. I write this review as a warning to anyone that is thinking of doing business here. This place has hurt our family tremendously and I hope you will STAY AWAY.

    Rollit Motors - usedcardealers - Updated September 2026

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