What a gem in East Longmeadow!!!! From the amazing hospitality of the staff, to the delicious food…read more& drinks...this place deserves all of the hype!! We had the pleasure of having Meredith as our server, and she was just always on point! She even made our Cesar salad--fresh!!! The drinks? WORTH IT!!!! Trust me...you won't regret getting them!! While it feels a little upscale inside (which I love) the prices are veryyyyy reasonable and portions are HUGE!! EVEN WHEN YOU SPLIT!!!

This was our first time here. Anya was our server and she greeted us with such a warm and inviting…read moresmile upon entering. It was a quiet night in the restaurant due to it being summertime. We started with cocktails, the Hugo Spritz was fantastic! For my entrée off of the specials menu, I had the prosciutto sandwich. I could only eat half of it and had to bring the other half home because there were so much food. The service was outstanding and very attentive. We will definitely be coming back to this hidden little gem!

The food was delicious and the service exceptional!! I had chicken with portobello mushrooms and…read morepasta sauce that was cooked to perfection. My sister ordered the seafood bowl with linguini. Her dish was loaded with an assortment of scallops, calamari, oysters & clams....very tasty. Our server, Sydney, was friendly, attentive and made the whole dining experience special. Then, to add to the atmosphere we were entertained by live music ......the singer, Jeffrey Thomas, offered a good selection of songs that performed with his excellent voice! I highly recommend the Villa Napoletana for your next meal out!

We visited here on a Sunday afternoon and had a great experience. We made a reservation, but it…read morewasn't crowded when we arrived at the restaurant. We were seated right away and right from the moment we walked in we loved the elegant decor and peaceful atmosphere. Our server was awesome - friendly and super knowledgeable about all of the menu choices. We ordered three entrees: Chicken alla Francese, Pasta Alfredo with chicken, and Pollo Inpacottata. All three entrees were delicious, and my Chicken alla Francese was soooo good. The portion size was large, the chicken was tender and juicy with flavorful batter, and the linguine with butter, lemon, and wine in the sauce was perfectly prepared. The portion size was large enough that I ate until I was satisfied, and then had a full meal for the next day. Our meals all came with salads, and bread service was included as well. Prices were very good and we will definitely go back to Villa Napoletana when we are in the Springfield area again.

Best Chicken Franchise ever! The servers are young and they…read moresmile. I recommend reservations on the weekends.

We had been wanting to try this place for a long time, but every time we checked online for…read morereservations, it was always fully booked. Finally, after a long road trip, we called and were able to get a table. Unfortunately, the experience was very disappointing. The drinks and appetizer arrived quickly--drinks were good, but the appetizer was not. After that, we waited over an hour for our main courses. It honestly felt like our order may have been forgotten until I asked the waitress how much longer it would be. What made it more frustrating was that the restaurant didn't seem very busy, so the long wait was hard to understand. When the food finally arrived, it was extremely salty and barely edible. We ended up paying and leaving without finishing our meals. The service was also lacking, as the waitress was not attentive throughout our visit. Overall, we were very disappointed with the experience.

We held a post funeral reception here and Ela, the manager, was amazing. So helpful and friendly…read more She felt like someone you've known for years. Just what we needed during this hard time! We did a buffet of chicken francese, meatballs, pasta pompodoro and salad. Everything was fresh and tasty. All our friends and family enjoyed the food and there was plenty to take home. I'm looking forward to going in for a date night with my husband!

We had a buffet' luncheon for about 35 people after a funeral. The tables were set, the buffet was…read moreready, and everyone raved about their meal! It was very nice! Service was awesome. We went another time for 4 of us to a Sunday dinner and they were very friendly and accommodating. We will return.

Starting off with a great book and warm bread and will look forward to a spectacularly yummy pizza…read moresoon! The atmosphere is warm and welcoming and the people here serve with smiles! The Italian Villa, restaurant and pizzeria never disappoints!

Food was good, however the combative drunk owners at the bar mistreat their employees and…read morecustomers. I will not order a mixed drink again for the bar tenders do not know how to make a proper ratioed beverage, better to stick with wine or beer. Unsure how the owner can vape at the bar inside, I thought this was illegal. Was offended by the conversation going on at the bar with the drunk owner and a customer. Not going back to this place.

I don't usually leave reviews, but this experience was unacceptable and honestly I'm still mad…read more We called in a takeout order, picked it up, drove home, and realized we had been given someone else's food. We called the restaurant, and instead of immediately remaking both orders, they asked us to bring the food back because they wanted to swap the orders. That means they intended to give the other customers the food that had already been taken to our house, and give us the food that had already been taken to theirs. When we got back to the restaurant, they acted like they had remade our food. I took it out to the car, and the first thing I noticed was the to-go container was already broken. Then I realized the food was cold. It became obvious that it wasn't freshly made at all.....it was the original order that the other customers had already taken home before realizing it wasn't theirs because we had been given their food. The worst part wasn't even the initial mistake. Mistakes happen. It was being lied to and made to believe they had prepared fresh food when they hadn't. They only offered to remake the order after we had already figured out what happened. Not only was the customer service disappointing, but the thought of exchanging food that had already left the restaurant and gone into someone else's home between customers is completely unacceptable. We expected much better. Now have to wait 2 days for the money to go back on the card like it grows on trees...

top notch food and pizza every time I go back never disappointed definatly recommend! Service is…read morealways superb.

Went here with my family while I was in town - it's one of their favorites. A small restaurant but…read moregreat experience. I got the special (lobster ravioli in a vodka sauce), and it was delicious! The limoncello gelato dessert was also amazing - very light.

The staff was very busy, but managed to keep everything under control…read more The eggplant was very good

One of the most - if not THE MOST - authentic Italian places I've been too outside of Italia…read more We ordered the Napoli pizza, the veal grinder, and a hand full of espresso martinis made with actual espresso and baileys. Lord take the wheel!! I honestly don't know why it's #15 on the yelp reviews. It should be #1. Had the best grinder and pizza and the most heavenly espresso martini!! The owner, the owners son, the grandson, and the bar tender. Top notch. Yall should be lucky and blessed to make their acquaintance. I'm trying to get them to come to Pearland Texas so if you're from there, please keep pushing the location franchise option!!

Place is always great. Friendly attentive wait staff and excellent consistent food. Service is…read moreconsistently great.