You place your order at the counter when you first walk in. It was not busy for 5:30pm on a Tuesday, but they only had 3 employees, one at cash register, one prep cook, and one in the kitchen. I had one couple in front on me and almost walked out because of the amount of time I had to wait just to place my order. My food came out faster than it took to place my order. Food has always been good here even when you pick to reheat slice of pizza. read more

Uhh. This is a 1.5 but they screwed up so bad and continued to do so they get the round down. . Ordered a cheese and spinach calazone and a steak sub (the most expensive one with the works). The calizone came out a good 10 minutes before the sub. Blazing hot. Once it cooled it was no doubt packed with cheese but pretty darn bland. Take away a lot of cheese and put spinach in its place and would have been better. The sub.. there was no saving it. Let's start off. They used steak um meat. It clearly says steak and u have eaten enough steakum to know it doesn't list steak in the box let alone beef as the main ingredient. That's basically balone and miss advertisement . Then they forgot the cheese and the bread was terrible. The fries were hot on the outside but uncooked on the inside. I took them back and I said just give me the value in pizza. Literally ate 2 fries and 1 bite of the sandwich. Offered to remake it and I said it was too bad to make me believe they could make it right... Well they gave me 2 slices of pizza. 6.25 worth of pizza for an 11 dollar sandwich. Yeah the pizza was good but almost double the price? No thanks . Can't recommend as it wasn't made right read more

Best pizza in Augusta. Giuseppe's down the street is BARELY NYC style. I would rather take dominoes over them. Roma's is the closest thing to NY pizza in the south. The owner really cares. Everything is made fresh and you can watch the whole process if you want. I have no clue what these people are talking about. Probably disgruntled southerners who were mad there isn't a rebel flag out front. read more

This is one of my favorite Pizza places in the area. You get to watch them spin the dough and the ingredients are fresh and flavorful. I guess you would classify it as a New York style pizza. The crust is baked perfectly and not to thin and not to thick. So why not 5 stars? The drink machine is in the corner and has limited access, so when another guest is taking their time, you are waiting. How long does it take to fill a cup, this visit 5 minutes. Really! Also no ice, and when mentioned to the staff they didn't seem overly concerned about it. Hmmm Great place otherwise. read more

used to live in Augusta and romas was a place my kids and I visited on pizza nights...the taste was different since 2014 but we still appreciated being there...it's our pizza place. read more

Romas Pizza - fav pizza place in Augusta...kids wanted to go back since we were in the area...enjoyed being there. - Pizza Near Me - Augusta, Georgia

My son picked up two of their cheese pizza's a few weeks ago. I'm originally from NJ, I'm Italian, and I make my own pizza. This was the absolute best pizza that I've had from a restaurant anywhere! read more

I Love Romas, my husband & I eat here often and we've only been disappointed once. My husband is from New York so this is just about the closest we will get to NY style pizza. The prices are reasonable & the customer service has always been great. I've just recently tried the buffalo wings....they were on point! No bad review here. read more

Went back over the Christmas Holidays and Damiano was behind the counter making the food in the kitchen. I ordered a calzone and verified that it would be made with sliced ham. It came out freshly made, a 10/10, just like the ones I used to get when I was little. Thank God. I'm updating my review to 4 stars, but the 5 star mark was missed, only due to the fact that I know it can be hit or miss here with consistency. read more

Mediocre Pizza, Rude service! .... Guieseppies is right down the road on Wheeler towards 20 they have the best pizza in Augusta HANDS DOWN!!

They do not have their stuff together. I don't care if the food is good or not, they mixed up my calzone and I ate several bites before seeing the sausage. As someone who eats kosher vegetarian, it's a big deal to me. read more

This place is a joke! First off; I didn't actually eat the pizza so i can't comment about the food quality. After waiting 25min in their store I said screw it. The first thing i saw was that the customer infront of me had dropped the pen onto the Slice pie behind the counter. The counter girl didn't seem phased by this and simply grabbed the pen off the pizza and left the slice there. Ok i will let that slide. But the rest of the place looked like a health hazard. Over flowing garbage cans, work shirts that look like they haven't been washed in three years. The employees didn't really seem to care that my pizza wasn't ready when i arrived 40min after i called in. The only way this place must exist is to sell drugs out of. In my 37 years on the planet, this place is the worst establishment i have ever seen. read more

Pizza is good. Only negative is that our pie wasn't slice deep enough for us to pick up. We had to pretty much cut it ourselves.

Me and my boyfriend came here and our pizza was not good at all. It tasted like the ingredients were not fresh at all and left a bad taste in my mouth. The only pizza that was decent was the cheese pizza. And it took half an hour just for three slices of the already made speciality pizzas. read more

I've based my 5 star rating on memories from back in the day and high hopes of a repeat indulgence. Frank's Yelp review blipped on my radar jolting an old memory of deliciousness. I searched and found this ancient epicurean retreat is still delightfully dishing the dough! read more

As much as I love New York pizza, this didn't fit my taste...'cause the pizza was so bland. I also wasn't impressed that all the customers came in to a non-working ice machine and were not informed. I think the customers should have been given the drink at no charge. read more

I miss this place. Best NY pizza hands down. People who are complaining about the food must never have had a NY pizza before. Walking in, yeah the place is grody and gross looking, sometimes smells bad! LOL But it never stopped me from going there. So good that even now while living in Seattle I miss this place. You really gotta get pizza made by the owner though. He does it right! read more

I wouldn't be able to tell you how the pizza tastes because I never received mine. I was with my fiancé today who ordered the exact same pizza for his visiting family AFTER. I placed my order first. I thought it was odd that he was called first and we had the EXACT same pizza. They lied and states mine was coming out of the oven... Which was a lie. They never put my order in. I had a coke while I waited and when I asked for a refund because (by this time) 5 other people had gotten their pizza, they refused to refund me the drink! If you are looking for good customer service this is NOT the place to go. I did not even receive an apology. I will not be returning and I suggest you all do the same read more

Soggy crust and the worst customer service I've had in a long time #NATASHA #couldofhadav8

Full disclosure, native New Yorker, pizza snob. Tried Roma's a year or so ago and remembered pizza OK but took forever to get a couple slices heated up. Tried again yesterday. Same took forever to have couple of slices (place not busy) heated up but was more like bad imitation of NY pizza. Had mushroom slice, was mushrooms from a can. Crust was awful, like cardboard. Sorry guys, you've got to do better than that. Better off getting some Publix pizza dough and make it yourself. read more

Terrible service but worth the hassle. This NY style pizza is tasty. I recommend ordering a pie, not by the slice, for freshness reasons. Too bad the employees are rude and unprofessional. read more

They suck butt. We had to wait almost and hour for 2 slices of cheese and a Stromboli and it wasn't even busy. The black guy has a horrible attitude and the guy in the front doesn't know how to do his job at all. It's just gone down hill the past couple of months. Wouldn't recommend going there. The food was cold and uncooked in the middle. :( read more

6/7/2019 I specified that I wanted half pepperoni and half sausage and onion but Roma's decided to do what they wanted.

My daughter and I wanted a NY style pizza so after calling the store twice and the line being busy I placed an order on Grubhub for a XL pepperoni and bacon with extra cheese and two orders of wings. We drive over to pick the order up and a young man tells me they are out of wings but no worries, they will refund me the price of the wings. As I waited another 15 mins(still no pizza that was ordered 30 mins earlier kind you) a couple came up and placed an order and concluded it with a drink order of 4 drinks to which the young man replied, " we don't have any cups so no drinks". Now they weren't terribly busy, maybe 4-5 tables however this young man, a woman making pizzas and a fella who looked like he was trying to find a window to lick were, as Charlie Daniels so eloquently phrased it, "stepping like their hair was on fire and their ass was a catchin." Finally the pizza maker woman forced open the register and asked what I ordered. I told her I had placed an order online for an XL pizza and two orders of wings. We don't have online orders, you didn't order from here. Well I ordered through Grubhub and they sent me a text that the order was ready. Well they are wrong because I havnt made it and we don't have wings so there. Well what about my refund I ask, well that yours problem not mine you paid Grubhub not is so go deal with them. I walked out and called Grubhub and spoke with an agent who apologized profusely for the poor customer service. I have never experienced such horrible customer service from a piss poor establishment in my life. I wouldn't recommend Roma's to an enemy facing a firing squad. Roma's you have been weighed, measured and found wanting. read more

I don't go to Roma's much but every time i do its always hands down the best. good food, drinks and service. its so much better than mellow or pizza joint for sure. anytime my friends or family craving pizza we choose Roma's and leave satisfied a hundred percent. read more

Great Pizza! Calzone is outstanding. We get it to go. Great huge Pizza! We get the X-large with either bacon or salami. Alway good!

Cashier was very nice- she took our order she read it out to the manager - he nodded after she told him order , he started making it ( not busy at all) . Our order started to come out in about 10 minutes - 1 persons order then about 7-8 minutes later another persons order then after they were done I still had no food - after about 10 minutes from the last order being brought to the table I got up to ask - he forgot! No apology - the cashier was apologizing but rest of our of party is done eating and ready to go since we had been waiting and had plans to get to - had to get my food to go ! Unfortunately this has happen before to us! Sad we love this place and the food was always good! Our go to for Pizza! Now we will have to find another spot! read more

We went for lunch, there were 4 of us and it was pretty expensive. I thought the food quality and taste would be better for the price I paid. The pizza did not have much flavor, it was lacking sauce and the cheese tastes like cardboard. The pizza sits out and they heat it for you when you order so i am not sure how long it was sitting out before they served it. I will not return to this restaurant again read more

This is my favorite pizza place in town. I am so excited to get off in time to eat here just for the guy to tell me the pizza guy isnt making anymore pizza for the night because theyre breaking down the pizza machine. That was at exactly 9:17 pm. At my job we make a point to make sure we're open to the last second and let everybody know. read more

This place is kind of it when it comes to somewhat authentic NY style pizza here in Augusta, so I'm pretty sad about my experiences with them lately. Pools of grease, and this last time, no pizza at all. Called to place a take-out order, was told 35-40 minutes, showed up and there was no order. Very sad. No pizza for me. read more

This pizza is not good. Guiseppi's on Wheeler Rd is waaay better. The pizza I got (take out) tasted old. It was $15 for a medium cheese pizza. I'd say it was of the same quality of one of the big chains. read more

I used to love going here for pizza. It used to be the best pizza place in Augusta until today. I was looking forward to enjoying my pizza. I ordered and sat down and waited for my food. While I was sitting down I noticed what I thought was a huge roach crawling on the wall a few feet away from me. I notified a worker right away, they replied "sorry about that but it's a water bug it's a southern thing" Lmao!! Immediately they send a worker to take care of it he couldn't find it. I noticed the main entrance had a gap between the door which made me think what else is crawling in here that I haven't noticed... The thought of something crawling up my leg while I eating forced me to leave. Will not be returning for sure. read more

We didn't even want to take home the leftovers. The pizza was dense. They messed up our order and had to make us a new pizza. We waited 50 minutes for our pizza to come out. There was nothing unique about the taste. We will keep searching for a good pizza place. read more

Love this place. You can watch them toss the dough and the slices are always generous! Great new remodel!

This was absolutely the worst pizza I've ever tasted. We got a cheese pizza and a ham and pepperoni Stromboli. First off the crust and bread in general is tasteless. The Stromboli was just a loaf of bread without anything but soggy wet cheese and like one piece of ham and small pieces of pepperoni. Dominos tastes better than this. The only decent thing was the coke. read more

I placed an order through Grubhub at 12:32. At 1:07, Grubhub called me and said they were at the restaurant and that it was going to be another 25 minutes. I called the restaurant to see what the hold up was and they said they received the order five minutes ago. Strangely enough, I got a message at 12:47 saying Romas wanted to add another dollar to my order for the extra mushrooms I requested. If they didn't receive my order until after 1:00, then how would they know that I wanted the extra mushrooms? When I asked the guy at the restaurant how long it was going to be, he said, "About five minutes." and he hung up on me. The food is good but the customer service sucks. read more

My wife and I lived in Augusta 17 yrs ago and Roma's was are go to pizza place. So when we moved back this month we gave them a try. Lg. cheese pie, its was just as good as I remember. After living I HI. And Tx. for the last 5 yrs. eating so-called NY style (not) it was the best pitz we have had and we tried a lot. I will be a regular again!! read more

Horrible service. Ridiculous wait time. Mediocre food. Waited over thirty minutes for a sandwich and four slices of pizza, which they just slap into an oven and reheat. This place is OFF THE LIST. read more

!!!STOP AND READ!!! This is by far the worst pizza spot on the face of the earth. I ordered chicken wings from this place in hopes of getting fresh food, and I ended up getting chicken wings that tasted a day old. My Stromboli was halfway cooked, and they even served me the wrong salad. This was literally a three strikes and you're out deal. I may business traveler so I have the privilege of traveling to many different places and tasting different foods. This restaurant has successfully made it to my top five worst restaurants. Congratulations! read more

This is my first time ordering a pizza from Roma's and the service was very much subpar for the price of the pizza. I waited a few minutes short of an hour after placing an order via phone to receive my pizza. The pizza itself was also very underwhelming for the price point. 2 stars is a fair rating considering my experience. Would not recommend and will not be a return customer. read more

Best Pizza in town! Order a pie, if you order a slice it will be warmed and doesn't do it justice!