Your technician Fernando came out here on a Sunday within an hour and a half of me making a phone call. He explained everything before, during and after the procedure. He took care of my plumbing issues. The rare and exceptional customer service was very appreciated. - Kevin Garibaldi read more

Jonathan Marquez and Giovanny came out within minutes of setting up appointment and were so nice and professional. No more clog I will call them again should I have the need in the future Thank you so much Donna Barry read more

We had an ongoing drain issue that had been bothering us for a while, and Danny did an outstanding job fixing it. We're very pleased with the result. read more

I had a clogged toilet and since I had already a good experience with Rooter Hero from a previous incident in another city I called them again. I called around 11:00 AM and they offered 3x2 hour time slots for the same day. I picked the earliest one 12:00 to 02:00 PM. To my surprise the gentleman arrived around 12:30 PM. He offered me a good price and I authorized the work. It took him only a few minutes to solve the issue. I was very satisfied with the quick and clean work. Thank you very much for the fast and great work to technician from Rooter Hero: Ricky A. read more

I found them in the mail. Long story short, they lured me in with their cheap $70 service fee. Once they arrived at the house, they guy opened the clogged pipe and claimed that he can't unclog it. Instead, he wanted $1200 for changing the pipe. I told him to put it back and I will get a different plumber. He refused and said that he broke it and he can't put it back. After lots of negations, he charged me over $401 to replace a 7 inch plastic pipe! What a scam! The lesson is you need to find a regular plumber who will tell you the estimate ahead of time so there is no surprise. I would never use them again read more

we are so happy with our services the techs were so great, all the technicians were frien fly and respectful of our home luis tony adrian junior ruben oscar j c read more

Two weeks ago, while we were out of town, we experienced a significant flooding of our kitchen. RHP&A (Cody) assisted our housesitter (who has zero experience with plumbing) in the dead of night to deal with the catastrophe, minimizing our damage. Then he refused pay. If there's one thing I value as much as skill, it's integrity. Cody's got both, and he'll be my first call if I ever need plumbing done. read more

Ricardo R. Is a great technician, knowledgeable and a nice guy in general. Described every step and was very helpful. The drain was unclogged and everything is working normal now. Thank you ! read more

Daniel and Ricardo came out to do simple drain clog clear. While they were here they found loose pipes and several other issues and worked with us to help get our needs met. Felt very lucky to have had them show up compared to experiences I've had with other companies. A++ read more

Technician Fernando was very diligent in trying to unclog my kitchen sink. It turned out to be a bigger problem than we anticipated, but the team at Rooter Hero worked together to solve the problem same day. Fast and easy scheduling! read more

fernando has been great fixing a drain issue in bathroom. He was very knowledgeable and went above beyond to fix it

Elijah came out and cleared our drain. He came within a few hours of calling and was very friendly. He was extremely knowledgeable and explained the problem and what I needed to do so it wouldn't happen again! I would definitely use this business again! read more

Jonathan cena was our technician today. He got here quickly and was able to help us drain clean our kitchen laundry drain. Very professional. Would recommend 100% read more

Danny was awesome! fast efficient and very very informative. Will definitely be the first to call if we need more service.

Fernando was amazing with his work! Super fast, explained everything he was doing and very polite! Definitely a great experience working with Rooter Hero and highly recommend to everyone. Great work for great prices read more

Be careful of there switch and bait. They advertised for $59 and when they come they say the coupon is for $79. Then they use the wrong snake size and then say it needs a clean out and give a quote of $4500. Need hydro and clean out. Then I called another plumber and they came and did the job with no issue for $299. No drama no headache and no rip off. This company is on the worst scheme to rip off poor people. read more

Danny is great technician. Service was fast and same day. Danny was really detailed about what he was doing taking pictures and explaining what he recommended to get the jetting done on the pipes. Pricing seems pretty reasonable. read more

I worked with Fernando to unclog the kitchen drainage. He did a great job with much courtesy. Will definitely reach out to Rooter Hero if anything else comes my way. read more

Bait and switch. I booked a service advertised at $59, but when the tech arrived he claimed he didn't know about that coupon and said they only had a $77 promo instead. I asked to use that one, since the fine print said it covered drains up to 75 feet. Then I was told it only applies if the drain is cleaned from the outside--not from the toilet. The clog was cleared from the toilet in about 3 minutes, and I ended up being charged $270. Felt misleading and frustrating. I won't be using them again read more

Joseph was great to work with. He was quick, convenient and a great value. We appreciate his service!

Danny was an angel. My job was easy, a clogged kitchen drain with easy clean out access. They respected the 59$ promotion. For once I got lucky. After being ripped off by Mike's Council in the past, finally a company that doesn't try to rip you off even for a clogged drain. And again, Danny was respectful, clean, precise, and no fluff. read more

Toilet replacement. Joseph did a great job. Very thorough and reliable. Pricing was given upfront and charged exactly the same amount.

Ricardo & Daniel were not only completely professional but IMHO very genuine! For the quoted price, Ricardo provided a real "Full service" effort atan exceptional value! Daniel brought his lead experience and explained what was seen on the camera. They provided explanations options, as my issue was one of very old, corroded & worsening pipes. Thank you Ricardo & Daniel!! read more

Very professional, straightforward, and efficient service. I posted a picture of the setup for the clog in my kitchen sink, and everything was handled smoothly. Overall, I am very pleased with the service provided. I spoke with Basilio, who made me feel completely at ease--which says a lot, as I don't particularly like dealing with service technicians. As a single mother, I sometimes worry about being taken advantage of, but that was absolutely not the case here. The price felt fair, especially since I received quotes from two other companies before choosing Rooter Hero. I would definitely recommend them and would use their services again if needed. read more

Rooter Hero Plumbing & Air - Heating & Air Conditioning/HVAC Near Me - Milpitas, California

Fernando is an excellent technician. He was very polite and professional. He did not give up til the clog was cleared. I truly appreciate his patience and perseverance. I rate him A +. I appreciate a young man with such character! read more

Jimmy Serrano was great arrive on time No hidden charges no mess or drips.. Great to be whole again. Highly recommend him. Ask for Jimmy read more

Fernando was Amazing! Drove all the way from San Jose to help me get a drain unblocked for just $59!! and he was professional and so kind! The drain is open and I am thrilled!! read more

Called this company after I didn't listen to my wife when she said not to throw rice, beans, and other food down the drain. Unfortunately, she was right. Luckily, Brandon arrived quickly and was able to clear the clogged drain before my wife even found out. Rooter Hero has great customer service overall, and Brandon was excellent--he explained the issue clearly and fixed it fast. Great service all around. I'd definitely recommend them and wouldn't hesitate to call Brandon again. read more

Called for clogged kitchen sink. Rooter Hero came out. They came out, tried unclogging drain for 10 minutes. They went under the house for 1 hour. He told me that my pipes were old and needed replacement and handed me a written estimate to replace water pipes. I asked him what water pipes had to do with a clogged drain pipe. He looked shocked that I asked him a reasonable question. He never answered me. He charged me 300.00 and did nothing. I looked them up on Yelp and found this a common tactic they used, especially with elderly customers. THIS COMPANY ARE GRIFTERS. PREY ON ELDERLY PEOPLE, THEY DON'T EVEN DESERVE 1 STAR. ESPECIALLY WOMEN. MARY. WILLOW GLEN. read more

Here's a clean, natural Yelp-style review you can post as-is: Great experience overall. The team was quick, efficient, and right on time. They were able to identify the clog almost immediately and had everything resolved in under 30 minutes. Super professional and no wasted time. I'd absolutely hire them again and would recommend them to anyone needing reliable plumbing service! read more

Oscar, Jc, Adrian, Junior Excellent job by all. They worked tirelessly for a week correcting our plumbing problems read more

Fernando came out and cleaned our sewer line. He was friendly and did a great job. He explained the process and the problems that occur with the pipes. Thanks for a good job. read more

Very fast and friendly service. Danny was able to find the cause of the clog and was able to fix it. Would recommend to people with plumbing issues. read more

They refuse to give a price over the phone when I literally tell the guy exactly what needs to be done. Tired of this type of scam service. They want to charge you for a service call, that's a price they seem to have access to. read more

David Sanchez is the technician that came to help us and he was very helpful and explained everything. He was prepared with the shoe protector especially that its raining that day. He was able to fix things and every thing flowing in 10 minutes. I recommend him and this business read more

I wanna start of by thanking "franky villagrana"for coming out on my emergency call 4/12/26 . He provided great detail about the issue and resolved it super quick ! Thank you, Rooter Hero read more

We had a leaky faucet in the master bath which we tried to fix ourselves and when we opened it we saw there was too much calcium buildup and the cartridge just didnt move at all. We called Rooter Hero and they mentioned about free estimate so went booked an appointment. Daniel Ambriz came the next day and he was very good at giving us a reasonable estimate. He was very meticulous with fixing the leaky faucet. I would highly recommend Rooter Hero and Daniel Ambriz. read more

Jonathan Marquez came out quickly and fixed our toilet in a few minutes. I would recommend him for plumbing issues.

We had 2 sinks that were barely draining. The first quote I received was $400, way too much. I could buy a snake and do it myself. I then contacted Rooter Hero Plumbing and they sent Jimmy Serrano out. Jimmy knows Customer Service. He went way beyond my expectations and delivered constant communication, always checking to make sure we understood one another, and their pricing was WAY below the first contractor! WAY! During the clean out, the old pipe just broke off - it was corroded, and just old. As he said, metal and water don't go well together for long. The price to fix it seemed reasonable, and I gave the go ahead. There was a bit of trouble getting the right part, and again, constant communication and positive dialogue throughout the process! Plus, they guarantee their work! Jimmy didn't even mind my dogs bothering him! :) Thank you so much for the epic service and positive attitude you provided us with, Jimmy, we'll be sure to contact you again should the need arise! read more

Jonathan marquez was great,was on time,resolved problem right away.highly recommend.very friendly