I'm going to start off this review with some background information regarding our timing.
First off we went to this restaurant around 7:00 p.m. on a Sunday, and when we got to the hostess counter, they told us it was going to be a 2 hour wait. So we already knew that they were slammed. What they did tell us at the counter was we could go to the bar as it was open seating and enjoy cocktails and our dinner there. Luckily, there were two seats available, and so we took it
The experience at the bar did not start off very well. We were definitely looking around scoping out the atmosphere and Vibe of the restaurant while taking in some of the food that others at the bar had ordered and using that to help influence a little bit of our decision on what to get. After about 8 minutes, the bartender finally acknowledged us and told us that he still needed more time and that he would be with us shortly to help us out. So again, we were waiting to get something, and what I mean by that we had not even gotten menus by that point to look at what our options were. After waiting about another 7 minutes, we finally asked again to at least see some menus as we were waiting. From what my husband saw, the bartender gave a little bit of an eye roll when we asked for this.
So after we had our menus it was about another 9 minutes before a server came to us and asked us what we wanted, and by that time we had already decided what we wanted to drink and eat which was good because we needed to order everything at once considering the amount of people in the restaurant
Regarding the two margaritas, the lime one definitely had a nice flavor to it. You could tell it was a classic drink, and it was done well. The Cucumber one was also very refreshing, and my husband added a little bit of jalapeno to it, which gave it a nice kick. The one call out was for mine. The drink components really came out, so at the end, I could taste the tequila as it finished the Sip. The other Margarita, which was the Cucumber one, was good, but it definitely was missing that like nice tequila finish
Now, for the food itself, I will definitely have to say I was underwhelmed and disappointed with the ceviche. The main reason for this was the fact that a lot of the pieces were overcooked. What I mean by that is as I bit into it, the shrimp was a little gummy, and it felt slightly slimy because, again, the acid from the citrus had really gotten into the protein. I would also say that the flavor was not as strong, considering that it was meant to be a little bit more spicy. I asked one of the servers, passing by if I could have a little bit of salt, and even then, I did not get that. I ended up using the salt that was on my margarita glass in order to give it a little bit more seasoning. After doing that, the flavors were a little bit better, but again, with the shrimp being overcooked and a little gummy, it was not very appetizing.
As for the Bistec, the meat itself was generally well seasoned. The accompanying sides, which were the rice and beans, were okay. The rice had good flavor, but you could tell there was too much water used because it clumped together on the plate in different parts. The beans themselves were good, but they definitely needed a little bit more flavor in the sense of a little more salt or even some cumin.
The last thing I will comment on is definitely the service. Again, I am framing that it was a very busy night, but it was the lack of hospitality that really made the experience poor for me. Again, we were sitting at the bar, and the bartender that was closest to us really did not engage because they were busy talking to one customer the entire time we were there. The other bartenders were sort of interacting with customers, but again, it was very infrequent. I called this out because usually, to bring that sense of fun and hospitality, you would choose bartenders that typically have a personality type that will engage a little bit more often with the client. And I do think it was funny as one of the bartenders compared this restaurant to another one in the area called Pig Latin saying that they were much better, and I've been to that restaurant as well the reality is they are pretty much the same. Both of them struggle with consistency, quality of service from the staff, and being able to handle a large number of people coming in all at once.
Overall, I was underwhelmed by the experience and the food here. Again, considering the timing and how busy it was, the recommendation I give is to try during a weekday or 3 months from now when they have had some time to Iron Out The Kinks. read more