I ordered a pizza well done, it wasn't. I called, obviously not happy and made a complaint. Honestly, I was rude, I own it and apologize. The manager, showing great customer service, was very professional and offered to remake the pizza. I declined and she refunded my money. I had a bad experience, hopefully yours is better. Pleased with their customer service though read more

Ordered WELL done hoping to still get a Chicago style crunch on the crust. Nope!!! Delivery was even early and, well.......this Palatine resident is done. Too many other options read more

Rosati's Pizza - Well done pizza delivery - Pizza Near Me - Palatine, Illinois

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I stopped by to grab a slice of pizza for lunch and here are some thots: -$6 for a giant slice of pizza and a soda--excellent lunch value! -I got the "special" which was pepperoni and green pepper. I came in for a late lunch (2pm), so not super fresh, but very good. -Friendly service, nice atmosphere. Mostly a take out place with 4 or 5 barstools for quick eat in option. -I've had better pizza, but a pretty good slice option, top 5 in the area in my book. Highly recommended! read more

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I have order from this Rosati's múltiple times and I just can't order again without leaving my review. The deep dish pizza is more than phenomenal. I love how the sauce and cheese and all ingredients overall are well measured and not overdone. Other places overdo it and at the end is just all sauce. I fully recommend this location! read more

Terrible customer service. You did not fulfill my order and resolution was to give me back my money for just the toppings you didn't put on my pizza, which was all of them. Do not order from this place it doesn't care about it customers and will not resolve customer issues. So many other options for pizza in this area, go somewhere else. read more

Compared to other Rosati's this is the worst. The pasta was all dry and they charge me for toppings. They didn't even put in it and when I they say it was $10 extra and when I called and for a refund, they say they only can give me credit three dollars read more

Went to order 40 minutes before close And wouldn't take my order. Business must be really great. Might as well close at 8 like all the other pizza places in palatine. Competitors are $40 for a large sausage. Think that's great. Hope you all go out of business and lose your businesses. Went to Jewel and splurged and bought a $10 pizza that kicked all your butts. Keep charging this will crappy hours. See how long before you're working for someone else read more

My first ever review. This place sucks. The workers are incredibly disrespectful and purposely lie about food preparation time to make you leave. They told me it would take 40 minutes to make a thin crust cheese pizza. I've worked in pizza places before and know that is insanely wrong. Guarantee they're out of business by the same time next year. read more

Pizza is eh at best but I was going to order when they had a deal for $3.50 for being open for 60years but they turned off their phones on that day they were supposed to have that deal for celebrating being open for I believe 60 years. read more

Never once had bad food here! I've had experiences with numerous other Rosati's and the food wasn't consistently good. This Rosati's is CONSISTENTLY DELISH!!!! I live across the street and get it once or twice a week, too! Highly recommend. read more

Been ordering from this location for over 20 years. The quality and flavor of their food is not like it was then. Beef has zero flavor, skimpy on meat also. Stopped ordering it from here. Pasta has also taken a nose dive. The Chicken Parmigiana is just a frozen round breaded chicken patty. Not real chicken! Baked Mostaccioli today was awful! Not baked at all! Meat sauce was real skimpy on the beef. Pasta thrown in container, sauce plopped on top, cheese looks like it was microwaved...definitely not BAKED! Husband had Lasagna and was disappointed in the flavor and lack of layers, only 2. Pizza will be our only purchase. But they sell them in the pizza section at Jewel, will try it! read more

Rosati's Pizza - NOT Baked Mostaccioli in SKIMPY Meat sauce. - Pizza Near Me - Palatine, Illinois

They didn't honor their throwback price promo today. Several of us were turned away at 2PM.

Just ordered a 16 inch pizza 1/2 sausage 1/2 cheese and before the $3 coupon, $26. I knew we were in trouble when I picked up the box and it was so light I thought the pizza wasn't in there. Not the Rosati's I remember. If I wanted this kind of pizza I could find other places that charge less than 1/2 the cost. Very disappointing. Friendly employees though. read more

In the last two months, the pizza has totally changed. The crust is not as crispy as it used to be... The sausage is not the same. I used to be able to count on Rosati's as my go to thin crust pizza. I used to be able to count on this location for consistency, quick and great tasting pizza. After several bad experiences, I now have to seek out a new pizza place after 15 years of loyalty. The Palatine location is not up to par anymore and inconsistent. read more

This used to be my favorite pizza place. I would even recommend them to others. My last couple orders have been completely not even edible. I ordered onion rings and bread sticks from the pictures I don't even know what this was. The pizza doesn't even taste the same. I'm sadden! read more

Rosati's Pizza - Bread Stix - Pizza Near Me - Palatine, Illinois

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This pizza was OUTSTANDING!! One of the BEST pizzas I had in a while. Thanks Juan and keep up the good work!! We will be back soon!!!

Picked up dinner at Rosati's in Palatine. Best pizza around. The crust was perfect! Very impressed! Thank you to Preston and the staff!

The delivery person was very nice and the pizza was delivered much sooner than expected. Which was a pleasant surprise. The young woman that took my order heard it incorrectly & let me know she wasnt happy that I corrected her. Mistakes happen, thats why they read the order back to you. One of the things I requested was "easy sauce" please. It was so heavy with sauce & so overcooked we threw out 3/4 of it. I really wanted to like it, its close to home & would be so convenient but its a hard "no" for me. My husband wants to give them another chance, so ‍ read more

What happened to this place? We ordered delivery and part of our order was missing and it took over an hour and a half to have the remaining part of the order delivered. The fried chicken was literally inedible. We were jokingly hitting it on the table because it was so hard. It was disgusting. The pizza was OK, not like the old rosatis pizza used to be. Management did handle the situation properly. But sadly, we will never order from here again. read more

Great thin crust pizza cut into squares as a standard. Salads are fresh with tasty creamy garlic dressing

My regular pizza spot was having phone issues so I ordered from here. It's a lot closer than the other place, had issues with this location before but decided to give them another shot. Last time I ordered a double dough pizza they pie cut it, this time it was square cut. Their menu online says they have a 12 PC wing but I got 10, they were fried too hard. Just very underwhelming, I will try the Barrington location instead next time read more

We ordered our usual last Sunday, a large pizza with jardenar. Could not eat a whole piece had to toss it. The pizza had so much jardena it was not fit for human consumption, I called was told next time tell them not to put much on.Thanks for the info. read more

Great service! Our delivery drive Robert was very nice and brought our food on time and hot from the oven.

This will be the last time we order from this location. Our pizza was mediocre--as usual, but that wasn't the problem. I ordered breadsticks which I always do with pizza and ALWAYS have been given the marinara sauce with it. Unfortunately this time I was given the meat sauce and I didn't realize until a few bites in (I'm totally congested otherwise I would've smelled it). I'm a vegetarian of 15 years and now feel sick to my stomach. That they could be so careless to suddenly give meat sauce instead of a normal marinara is just obnoxious. Never again. read more

This used to be my favorite pizza shop in the area. I'm not sure if they have a new cook or what. But if you're interested in overcooked and burnt pizza with crumbling and broken crust, then this is the shop for you. If you do a horrible job and still pass during a review process, then you're a horrible company. As for me, I'll be looking for a new shop. read more

Absolute favorite place to order pizza and it's right in the neighborhood. Rosati's always makes it hot, fresh, and fast. Save up enough coupons on the side of their boxes for 50% off your next pizza. We used this for their mega 28-inch, (feeds about 15 people) and...let me tell you, this pizza did not even fit in the trunk of my Jetta! We had to put one of the front seats down. But it was worth it! Just as delicious as we expected. Side note: They sell their own pizza dough, fairly inexpensive, so you can bring it home and bake up your own pizza pie :) read more

Definitely some solid pizza here. In general AND in relation to other Rosati's locations. I went to the one off 14 (barrington i think) and it was terrible. I live in walking distance here and will likely go here anytime i want pizza (except 2am since they are not open which is unfortunate). I am slowly trying some of their other menu items too. Definitely give them a try. Of the closest other pizza places (pizza bella, sarpinos, dominoes) it is the best by far. I also like them better than slice of chicago in palatine. They are probably better or equal to than malnati's thin crust but i have not had their deep dish The only reason i did not put 5 stars is because for me, it would need to be a little cheaper and open later. But thats really about it so far. will update later on read more

Since I moved to the area I've tried a few pizza places but this one knocks the other guys' socks off. The pizza is delicious- i usually get thin crust with garlic and basil- sides are great also. The side salad is cheap and enormous; you could easily feed three people with it. The service is always pleasant, they are always on time- what else do you want from a pizza joint?! I guess there have been a few times where we considered trying other pizza places out for the hell of it but when you're really hungry and know what's good, why try anything else? read more

Spot on again, fast delivery and great food. Every Rosati's is different, we even know the OG family and this Rosati's is one of our favorite! Keep up the good work read more

I live in Palatine. Rosati's on Dundee was literally out my back door for 4 years. Pizza is consistently top notch in the area at this location. The menu deserves a deeper dive. The chicken parm and eggplant parm can be entrees or sandwiches. I eat the former, my daughter enjoys the later. Toasted ravioli is a treat. Salads are fresh and chilled. The ribs and shrimp are tempting. When I want carry out I think of traditional Italian quick service with a red sauce: meatballs, sausage, pizza, toasted ravioli, chicken or eggplant parm. I have limited delivery experience since I moved away. I prefer to see the familiar faces. So I drive to them. Two miles is not far for the best carry out pizza and red sauced food in my town. Check it out and confirm my experience or give your view. It is not 4:00 yet. Thank you your researching the best pizza in Palatine. I do not own stock. read more

This is one of my favorite pizza places. Can't go wrong here. They'll make your favorite pizza and if you're not in the mood for pizza, they have other options. If you live in Palatine it is a very close option depending on what side you live on. They have carry out and delivery! The wait on food is pretty short as well. My classic "go to" order is sausage and cheese pizza with fries. I tried sausage, green pepper, and onions, which is usually my favorite pizza but will take a pass on it here. I ate it of course. But the green peppers were too big and too many. I'll stick with my classical order! read more

Extremely disappointed. Just ordered from here and the pizza was beyond bland. It was over-cooked, skimpy on cheese and sauce and the crust was just flavorless. This is the worst I have ever had read more

10/10!!!! My family has been ordering from her for over 10 years their pizza is always amazing!! They have great appetizers as well. Definitely the place to go to get pizza for your whole family. The staff is very polite and follow social distancing rules read more

The pizza was correct and looked especially yummy. But, when I was eating it I couldn't taste the pepperoni. Despite seeing it layered with it. The ingredients of the pizza lack flavor. Bland would be an understatement. The staff is super friendly and the pizza was made well. Its just whatever ingredients they use lack flavor. I would say if this place used different brands of better quality ingredients it would make all the difference. read more

I live behind this facility and one of there delivery guys was reving his Pontiac for 45 minutes, while the whole apartment complex complained. I went to the restaurant and told them that there a people working, kids sleeping and mothers taking a break and when I left the individual who owned the car ran out and reved his pos engine for another 10 mins after I told him about the kids and mom. Xome to find out its the managers family and he didn't care. Went back over there only to have the employees come out screaming at me... had to call the cops for my safety. Never will order from there again. read more

I give 5 star! One of the most delicious food and quick delivery! Thnx for making service! Will order from U again 4sure! Salad was very fresh and tasty, spaghetti was enough for two )) and the meatballs was making like my grandma cooked or even better! read more

Awesome! Delivered cold pizza and coagulated appetizers... I'm sure it would have been fine if delivered 15 minutes earlier. First and last time ordering from these folks... read more

I love Rosati's Pizza but this location has disappointed me a couple times. I ordered the doble dough and it was not cooked right. Im giving them another chance but thin crust so I can eat it. read more

I consider myself a regular at Rosati's. When we order delivery it's usually from them. ( I used them a few days ago) I've never been disappointed until last night. I ordered eggplant which I've had before. I have to say there was nothing but breading and seeds! I was eating oil soaked breading with seeds in it-not one slice of identifiable eggplant. It was not worth eating. Such a disappointment when you're really in the mood for a good meal. I think we're done with them. read more

Our go-to place for thin crust pizza. I believe Rosati's are generally franchises, and I've been to some which were very much less than stellar, but this Palatine location is one of the best. read more