I love Rosati's pizza! I am so glad they are out this way now. They are a delivery and pick up joint - there are a couple of tables there if you want a quick bite but it's not a traditional restaurant. We order their pizza a couple times a month. It's the best around in my opinion. Their wings are huge - not little bitty ones that you get at some pizza places. Everything I've ordered off the menu has been good. I've also used their catering for a party and had great service. The manager was extremely helpful taking my order, and everything was ready on time the day of the party (they will deliver catering but we wanted to pick it up) and they prepared everything exactly as requested. Definitely recommend them for pizza, wings and beef sandwiches. read more

Love the pizza, HATE THE WEBSITE!! Who created that? Can't delete items once in cart. Don't know what the cheese selection is about. Get bold red letters if you don't select the right pizza cheese.. pages keep flipping while trying to use them. What a mess!! Then the restaurant is "unable" to give "online only" discounts on phone orders. Making Pizza Hut look good! read more

Best stuffed pizza I've ever had!!! Valpo and St. John are same owner. Have always had excellent food and customer service. No more long drives to Giordano's for pizza - this is even better!!! read more

I love this food! I always order the cheese ravioli with meatballs and every single time it has been amazing. Staff is usually very friendly, but sometimes they are crazy busy, so they get stressed. Delivery takes a while because food prep is usually 20 to 30+ minutes, then delivery time, so i usually pick up, as we don't live too far away. so i order early to have dinner ready at a certain time. My husband loves their pizza and especially the lunch special. I will continue being a regular customer and I recommend you try the ravioli. So so good! They always have coupons for 10% off or a free desert, so that just makes it better. I love Rosati's! read more

Ordered online. Said pizza was ready but took another 35 min to get it out for take out. Ridiculous

I ordered a large order at 6:40 pm for my family and friends. I was told it would be delivered in 1 hour to 1 hour thirty minutes....it now 8:35. I called and they informed me they have made over 500 pizzas today and "they are busy" no apology no offer to take a dollar off my order. We are all sitting here still waiting ...I was told they aren't even finished cooking our order...So it will be WAY over two ours....again there answer was were busy we made over 500 pizzas....basically told... to bad ! I hate poor customer service ...or NO customer service !!!!! For a new place to open up ...this is totally unacceptable. I'm so disappointed and HUNGRY! They are still not here 8:40 ...2 hour mark. UPDATE 8:55...just called and was told there on the way ....and i said "so that it "? Person on phone said "yep" "were busy" I informed them i wouldn't buy pizza from them again she said "yeah ok bye" Totally uncalled for rude. There are a lot of pizzas in this area DON'T buy from them they don't appreciate a LARGE order.....I will post my receipt.. .....I totally am not getting pizza. food arrive d super late and they forgot ALL SAUCES! UPDATE: the food was late the whole dealio sucked ....but i have to admit the food was REALLY good. I just thought it was only right to update that the food was excellent. read more

Had a chicken parm sandwich from there today. Delivered sandwich was hot and came in a cute little box. I should have eaten the box. Worst chicken parm ever. Coating was burnt. Chicken was DRY. Looked like the chicken had been reheated several times. Sorry Rosati's, won't order again. read more

In spite of all the reviews about Rosati's terrible customer service, I thought I'd try them anyway because I really, really like pizza and everyone agrees this is good pizza. It was Sunday. Rosati's is closed on Sundays. A pizza joint closed on Sunday??! During football season?? I will never order a Rosati's Pizza. If they can't figure out Sunday is a peak sales period and they don't realize they're in a service business, they probably won't be around for long anyway. read more

Love the pizza here but don't love the wait. Pizza never ready at promised time - as I write, we are still here waiting 55 minutes past the time we were told to pick the pizza up. We are going on 2+ hours after ordering. When I just inquired about time frame, I was told that they are very busy. We are very busy should never be the excuse to a customer waiting almost an hour after they promised the food. read more

Thin crust was alright, but the deep dish was horrible. Tasted like burnt cheese on top of marinara on top of cardboard.... All hype. Try JJs. The teenagers running that place know what they're doing! Rosati's is franchise crap. Drive an hour to the city, or call a local place. read more

Brand new location to our area. I was so excited to see. I ordered a pizza online...their website offered free delivery w/online orders and the girl (in charge) said I realize it's on our website...but we do not honor it. Really? Your new here! Rating reflects lack of customer service. read more

I ordered pizza for my family at 4 P.M. for delivery and was told it would be delivered in about an hour. An hour and a half later, I called to check on the order because the pizza hadn't arrived. The worker who put in my order wrote pick up on the order instead of delivery, so our food had been sitting in the restaurant for an hour and a half. The manager was incredibly rude on the phone, said it was a miscommunication, and implied it was my fault for saying pick up. When I ordered, I gave my address multiple times and clearly stated it was for delivery. The manager offered to remake the food and nothing else, not even a rush order on the food. I told her it was ridiculous that she didn't offer some kind of discount or incentive. She snidely said, "I was about to." She had no intention of offering anything else, as she had multiple chances to do that. I canceled the order. Around 6:15, another worker called to let me know my order was ready for pick up, the same food that had been sitting there since 4. In addition to an incredibly rude manager, they clearly have no communication or set procedures. This was going to be our first time trying Rosati's, which is disappointing, and we will not be trying again. read more