I been wanting to go to a Korean Spa but been very intimated. I finally had a courage to try it and…read moreI am so happy because it was so worth it. I convinced one of my friend to join me and she was also very hesitant but we were brave and did it, and both of us want to do it again. Once you get over your shyness you'll be okay. I came here after work. We booked a service-brown sugar bliss + coconut-70 min for $150. With the service, you have the full use of the facility. They have hot tube, cold pool, wet & dry Sauna, massage chair- can use for 30 min for free. And they serve food inside. You can literally spend the entire day here. I wish we did. We had such an amazing experience. After our body scrub, our skin never felt so soft. They clean you so good. I wanna do this quarterly.

This was my first time doing a Korean spa. I had previously only eaten at the cafe for lunch and…read moreloved their kalbi rice bowl so I came back for the spa experience with my friends. Once we paid and given key to lockers and 3 towels (1 large & 2 small), we locked up our shoes (only) in the lockers to the right of the front desk. Then headed inside to grab a pair of slippers from the shelves to the left (don't grab the ones in the basket on floor which are for used slippers). Then head upstairs to the locker rooms to change and store your things to the same numbered locker. Also, grab a pair of shorts from the shelves in there. The room with massage chairs is nice if you can find a good chair. The first massage chair I tried was perfect for my needs because I have neck and shoulder issues recently but the massage chair I have at home doesn't even reach my neck and only somewhat knead my shoulders and massages whole body. This chair (where the display controller is mounted on right and has a "neck & shoulder" function) was able to focus only on the neck and even up the back of head and down to the shoulder and shoulder blades areas only (pull out the padding behind the head area if you don't feel much happening). Some of the chairs did seem worn down and torn up but many were in good shape as well. Downstairs is the 3 Jade, Clay, and Salt rooms including an Ice room. No slippers inside rooms so place slippers on the shoe racks outside. Be extra careful going inside the clay room. There are handrails to help you get in and out because the clay balls are actually a few inches deep and very slippery and it's kind of like you're stepping into quicksand. My friends did the body scrub while I did the massage. I don't know if all masseuses massage the same way there but I did not know that the massage included being stepped on. I am a very petite gal and Gina was a bit bigger than me. It wasn't just stepping with one foot but with both! I don't know how much of her entire weight was on me because there were two ropes hanging for her to hold onto but I felt like I was being tortured during the 10-15 minute that she was on me. I can understand if the client is much bigger and so you need your full weight to get enough pressure, but I am only just around 100 lbs, petite, and asked for medium pressure and was still stepped on. After that massage, certain spots around my back and pelvis (boney spots) seemed as if they were bruised cause they hurt with even just touch. She handed me an envelope afterwards for tips. I still tipped her but I don't think I would get a massage there again due to that experience. Maybe if you are a bigger build or get a different masseuse you might enjoy it. Overall, her massage was not all that useful, or even if it was, the stepping on undid it by giving me a traumatic experience. But there were a few times I thought what she was doing didn't seem like it did anything. If I hadn't gotten the massage, I would have given 5 stars because the facility and front desk staff I encountered were great (I asked front desk about adding massage and she was very friendly and helpful and immediately was able to book the massage for the earliest opening a few hours later), but I had to take a star off just for my experience with that masseuse. Would go back to the spa to unwind and relax, but I will most likely not get massage there again.

I had a wonderful experience here! The massage was relaxing, professional, and exactly what I…read moreneeded. The staff was friendly, welcoming, and very attentive. The place was clean, comfortable, and had a peaceful atmosphere. I left feeling refreshed and relaxed. I highly recommend this massage spa and will definitely be coming back!

I really enjoy the massage here and visit often. I highly recommend it to everyone and hope you…read morelike it too.

I absolutely love this massage place because the massage therapists are wonderful. Lisa, Mia, and…read morethe other massage staff are sweet, kind, good at what they do. They are the reason I keep coming back. The only reason I'm not giving five stars is because of the scheduling at the front desk when the older receptionist is working. Unfortunately, there have been multiple occasions where appointments have been mismanaged. She has agreed to appointment times without first checking the therapists' schedules, only to call customers back later to reschedule after realizing the therapist isn't actually available. I've also experienced situations where walk-in customers were booked into overlapping time slots, or agreed-upon appointments weren't honored because the schedule had been overbooked. This has created unnecessary stress and frustration, especially when you've planned your day around an appointment. The massage therapists themselves are fantastic, but I hope the scheduling process can be improved because it doesn't reflect the quality of the therapists or the overall experience they provide.

They are all very qualified and depending on what level you want…read more Make appointments and bring cash! Cash for tip is very helpful. Been going to this hidden gem for years! And I wanted to gatekeep it. For the price you pay it's definitely worth it. I always leave feeling super relaxed.

I'm at regular at this massage place…read more I always get the 75 min hot stone massage and leave feeling very refreshed and relaxed. I've gotten a different masseuse almost every time, and somehow I've never had a bad visit. The place is clean and the price is very reasonable.

The WORST massage place…read more This is NOT a relaxing place. There are always loud banging sounds coming from the restaurant next door. The masseuse automatically asks for a 50% tip !!!!!!!!!!!!!

I was feeling exhausted after a long, tiring week of work, so I decided to treat myself to a…read moremassage. I looked on Yelp for highly-rated spots nearby work and found this one. The prices seemed reasonable for the Los Altos area, so I booked my appointment for the 45-minute Deep Tissue massage. When I got there, they took me to my room right away even though I was a little early for my appointment. The room was nice and dark, very relaxing vibes. Rachel was my masseuse and she did an amazing job. She asked me where I wanted to focus and I mentioned that I needed some work on my neck, shoulders, and upper back. My favorite part of the massage was when she cracked my entire back with full force - it felt like everything loosened up in my back afterwards. Overall, would highly recommend if you need a decompressing and relaxing massage. Felt instantly better afterwards!

My sister talked about Saigon Spa and we figured we should try it for her birthday. My sister…read morecalled to make and appointment but the staff said to book online, so we did. Small parking lot is in the back. Be careful when you walk around this area, the concrete is uneven. We booked Body Polish Massage for 90 mins for two people. I happen to get a different masseuse when I arrived. Perhaps scheduling issue. I've been to another spa and for this price point, I wasn't able to choose my own scrub at Saigon Spa. They don't serve any drinks either, such as hot tea. The scrub was round on the skin and it left a mark on my body right away after my session ended. My skin felt soft though. The towel they used on you is also rough. Not a soft towel at all. My massage was not relaxing at all. In the beginning the masseuse kept poking at my legs and butt area. I think it's the pressure point technique but it hurts a lot. I asked the masseuse to please stop and move on to a different technique. But she said it would help me. The masseuse I had was very nice, which pains me to write this review. Front desk asked me later how was my massage, and I said it was ok. I do think front desk needs training on customer service. I witnessed another customer who loves this place and wanted a membership. She asked a lot of questions but front desk kept brushing her off as if he is annoyed with many questions. I recognize the hard work to run a business and this place has potential. For this price point I do expect to feel relax. Their tipping system was easy to use. Just scan and venmo the tips if you don't have cash.

I found this place in a spur of a moment. They are conveniently located walking distance from my…read morework. I would say from the outside, it can be easily missed but I do think that their massages are very much so worth the money. I got regular massage for 60 minutes for $70. Deep tissues is an additional $10. The massage itself was very nice. I think it was the perfect amount of pressure I needed. I will say they spend a lot of time manipulating your body under the sheet rather than an oil massage, but that just might be because I did not get the deep tissue massage. The room is very imamate. They have low lighting and its kept and a relaxing temperature. The service here was great, the lady I had was able to understand my needs. The massage was so relaxing that I did fall asleep. Overall, I would recommend this place to anyone who wants a good bang for their buck.

My wife and I used to frequent Green Healthy Massage a lot when Ken was the owner. I think it has…read morechanged owners once or twice since, as it's been awhile since we last visited. The place is nice, clean, and quiet. Individual private rooms with one couples room. I recently received a massage and Eva was my masseuse. She asked about the pressure and if I wanted to do cupping also. I went with the usual body massage. She used a combination of hands, forearms, and elbows to work my knots out. Good to see that they are still doing well. Support your local business.

Amazing best in town. Great clean place hands down best message ever. My go to everytime.read more

This place was not great. Massage was not a massage I left with more pain than what I came in with…read more Definitely do not recommend for the 30 mins I paid this lady dragged her dry hands pushed dug her thumbs in my back no oil whatsoever. Do not come here!