I'm a long time customer and called in to order a pickup like I always do. Round Table pizza has always been a favorite of mine.Today this location has lost me as a customer due to a very rude person taking my call. I am in my 50's and will not tolorate this from anyone, especially when I am placing a simple order. So now I will buy from Mr. Gs pizza across the street. Too bad!!! read more

This is the best Roundtable Pizza shop around. The quality of the food is reliably good and and the owners and staff are incredibly kind. I drive out of my way to patron this location. read more

So glad that there finally open. Amazing service, say hi to Kris and her crew. Super clean and great food!!! read more

Round Table Pizza - #Yuuuuuuuuum!!!! - Pizza Near Me - Diamond Bar, California

You see one star but really its zero stars. Came here to watch the Dodgers game and enjoy pizza but the night started off badly when the lady at the front was really rude after we asked for what the specials were. She ended up telling us to buy a Groupon for $10 for $20 off food. Sounded like a good deal so we ordered a medium pepperoni and a small order of wings (6 bite sized bone in pieces) but for some reason after the discount, we still had to pay like $15. No way wings are $15. Feel kinda scammed that they charge menu items differently with the Groupon. Pizza ended up being way thinner than I imagined especially since we asked for original crust. Basically ended up getting a pizza that looked just like the Celeste $1 frozen pizzas from your local grocers freezer aisle. The wings were really salty and tasted burned. Never thought I'd say I regretted eating pizza. We should`ve went with our gut and gone to Mr. G`s or papa John's across the street. read more

WORST BUSINESS EVER! I ordered a pizza with a expected delivery time of 1 hour - okay. After 90 minutes I called to get status - they put me on hold. 15 full minutes later they hung up and didn't even respond. I called again and would not allow them to put me on hold - they said they screwed up and made the wrong pizza and my pizza was just going in the oven - after 110 MINUTES! I asked politely for a refund - they refused. They told me to drive over and pick it up - I ORDERED DELIVERY! I told them I don't have a car, I need it delivered (hence delivery order). They said they would have it to my house in ANOTHER HOUR! I asked again for a refund they hung up on me!!!! BAD, BAD, BAD BUSINESS - YOU SHOULD NEVER GO HERE!!!!!! read more

For $12 and some change the small pepperoni pizza I picked up was 10/10, the dough is easy on the stomach, the flavor is there, all on point. Shout-out to Kris! read more

Round table is always expensive but the Za is so delicious. Chris took my order over the phone and was so helpful and accommodating. 5 stars for customer service read more

Stopped in to grab a couple pizzas to go and ended up staying awhile watching the games. This place has lots of TV's and beer! It was my first time there definitely coming back. The BBQ chicken pizza is fantastic! read more

Came here with the BOIS, and it was a banger! They had big screen TV's everywhere along with some amazing food! Had a amazing time forsure. Allot of choices of good beers and other options then just pizzas. Definitely recommend this place to everyone!!! read more

Solid lunch buffet for $8.99 Monday through Friday. They have salad, bread sticks, pizza and sweet cinnamon glazed for desert. The cool part was when you order the lunch buffet, the lady asks which specialty pizza you want and they make it fresh and put it on the buffet. You get a drink too! read more

We came for the buffet special (we called in advance letting them know to expect a party of 10) and there was no pizza. Previously the cashier stated the drinks were included in the price but this time a different cashier stated it was separate. It also took them about 40 minutes to make wings that we ordered. And what was worse is when we asked if they can bring out more pizza.. you hear the cashier and her husband arguing in the back... the husband stating he just took out a pizza it was unprofessional, rude, overpriced for the food that was available. read more

I always love Round Table!! This store had closed for a while before, i think because they're moving to new store. As Diamond Bar resident, this pizza joint place has the best pizza in town. Especially with the new store, they have plenty room for enjoying your pizza while watching your favourite sports team on TV. Still same quality pizza like before, King Arthur Supreme is my favourite pizza! read more

My boyfriend and I wanted an easy but delicious dinner on Black Friday and ended up at Round Table and I am glad we did. We ordered a pizza, garlic bread and a salad to share. Since we decided to just stay and eat the owner let us make our own salad at the salad bar and help ourselves. The salad and all the toppings were fresh and delicious and just what we wanted. The pizza and bread came out pretty quick and it was delicious. We of course couldn't eat it all and we were offered a box to take the rest with us. I haven't been to Round Table since it switched locations but I am more than glad we did. The owner was really nice and more than welcoming. We definitely will be coming back. read more

We paid $45 for two medium pizzas and the lady at the cashier cant even give us more than two small cheese and pepper packets. They are way too stingy. Go to Barros instead. Way better pizza, way better price, and they give you enough cheese and peppers without being weird about it. read more

I haven't given a score like this in awhile. Sit back...here goes my explanation. So we ordered two pizzas to be delivered. One vegetable and one sausage and mushroom. It seems like a simple order but when it came there was one vegetable and one cheese pizza. We called the store and sure enough we had made a mistake in our online order but the guy said he would send another one out. Perfect. We waited for 30 minutes and nothing came so we called and the owner, Chris, would not give us a word as she lectured us and told us that it was our fault and it didn't matter if we we ordered the correct one we'd have to come and pick it up if we wanted it. Fine. I traveled the two miles in the rain to pick it up and came home to my new pizza. Opened it....and there it was...the cold cheese pizza that was delivered earlier that evening. So I called Chris back and she literally asked me, "are you sure it's a cheese pizza?" it took a little bit of debate but she finally gave in to returning my money. I'm hoping ace and I don't have to argue anymore. She earned 2 stars because the pizza is after all pretty good but it is really sad that the owner debated in this way and even when she explained why she handed me the wrong pizza in person, she blamed it on and employ by saying it must have been a senior that I hired. That's just wrong too. Bottom line, we did not get our mushroom and sausage pizza. read more

I have visited Round Table twice this week, and had consistently bad service. Both times the team parent ordered the pizzas for the team right when they arrived. Parents then ordered their own meals. Both times on two different nights they forgot about the team pizzas and only fulfilled the paid pizza orders, rather than the team pizzas. The owner did not seem all that sympathetic or understanding, and it was the young employees that were more apologetic. On the first team party, I also asked for a to go pizza box, which was clearly used before. The inside of the box was all greasy. The response from the owner was that it happens sometimes? Seriously? Reused pizza boxes? I gave the place the benefit of the doubt the second night. We all have a bad day. But, when our pizzas did not come again, with the same customer service and chaos, I felt it was important to leave a yelp review. For the hassle and the price of the pizzas, I would go elsewhere. read more

I made my order online to be ready for Saturday at 1:15pm. We arrive on Saturday with my son's basketball team and my pizza was not ready. They didn't have it in their system. Turns out they did have my order but not in the system. I waited 30 minutes and my pizza was still not ready. I asked for a refund. Unacceptable! read more

My parents threw my surprise 18th birthday party here last month and I couldn't be happier with how it turned out! The management and quality of food is always so good, I was more than happy with how my party turned out. A big help was how kind the owners/management are! Thank you so much DB Round Table :) read more

Better than pizza hut, Domino's, papa John's. The best pizza chains in California. Not sure what people are complaining about. My favorite is king Arthur supreme. read more

The reason I'm giving one star is because there is no way to give zero. Ordered time is 7:15, estimated delivery time is 8:20-8:30, but it never arrive. The first time I call the restaurant is at 8:30, they told me the food is ready already but the delivery guy from grubhub hasn't come in. I called gradhub right after, they said the restaurant has the food ready at 8:35 and the delivery guy can send it to me at 9:30pm. So ended up I go pick it up by my self. For the entire progress, grabhub basically like "we are sorry but there isnt anything we can do other than make a phone call" this restaurant is like :" not our fault." When we walk in the restaurant, there isn't any customers, the waiter avoided my mom the entire time since she looks made. Well, pushing responsibility, good game among you guys. read more

Used to order round table religiously. Since they took the large pizza and twist deal it's gone down hill, the coupons they mail don't even work when you try them online. read more

I was contacted and everything was resolved very quickly...It may have been a bad day for deliveries. Everyone deserves a second chance

Came here for the first time with my coworkers and we were blown away by their customer service. Jhansi was very attentive to our needs. We will definitely be coming back! read more

If I could give negative 5 stars I DEFINITELY would. The owner is absolutely the worst. The lady(owner) doesn't know how to run a business. We ordered 1 medium veggie and 1 medium all meat marvel. Usually when there's a deal, they'll tell you. The deal was 18.99 for a large but she didn't say and charged normal price of 21.99. but you know what, we didn't sweat it too much. We waited about 45min. Still no pizza. We went up to ask. She said she hasn't even made them yet. WTF!!! My hunger level is about to go over the top. We asked why it hasn't been made, she said that since one of the employees called in sick, they're short staffed and that's why it's slow. Well HELL! Go back there and hustle, double time it, and make that pizza. She then said, Sorry. You know how it is when people are sick. In a sarcastic voice, I said. "Mm hmm oh yea I totally get it." After another 10 min. The pizza finally showed up. Sigh. Been in here 3 times and each time it gets worse and worse. This I HAD to write something about this place. And if you're reading this, order the pizza an hr before you get hungry, cause it'll be a while. Hope this helps! :) read more

I'll just start off by saying this isn't the first bad experience with the diamond bar round table I have had. And also I genuinely enjoy their pizza. But this past experience I had with them warrants a post. I called in a delivery order on Friday at 6pm. I was told 40-45 minutes, which was fine. I understand that it's Friday night. So 7pm I get a phone call saying that "they had trouble running my gift card from when I ordered". And that I would "have to come down and pay". That's ridiculous! I'm not driving down there to pay for a delivery pizza order. So after talking to the manager they ran my gift card and said they will deliver it within 8 minutes. 15 minutes later the delivery guy shows up. He proceeds to give me some excuse that they are swamped and my order took longer than I thought. What order for 1 pizza and 6 wings takes 1 hour and 15 minutes?!?! So after giving my food to me, I politely said "thank you and have a good night". He proceeds to stand there waiting for a tip! After a few seconds of extremely uncomfortable silence, he says "yup" with a blank and pissed off expression and leaves. First of all, no tip is required. And when it takes 1 hour and 15 mins for a pizza, I'm definitely not tipping. You should never stand there and expect a tip. Extremely rude. And to top it off, my pizza had the wrong toppings. This location is a joke. Never had a good experience here. Never spending a dime here again. I'll stick with Pizza Hut. read more

This place is good! Very friendly cashier and the food is fresh love it! I have been here twice for my lunch good prices and I will be back :-) read more

Do Not Bring Sport Teams here. After 3 opportunities at this new location the owners continue to provide consistently poor service and 5/10 food. Each time they are consistent with long wait, unable to multi-task, slow. Having worked at a pizza parlor myself, the system owners conduct themselves only makes the customer suffer with ineffeciencies and delays. The cash register is only allowed to be manned by the female owner who has to manage the salad bar and cups. If she or male owner was quick, it would make sense but her delivery and English is elementary and slow. Making 2 week reservation and following up on the day of, the female manager was confused with making a new reservation. Failure to listen. "Hi, I"m calling about my Team reservation today and...." "Yes we have room, what time would you come in?" "730PM but I already...." "Sorry but there is another team here if you don't mind" The change machine would only break $5 & $10. I stood in a 3-person line that took 11-minutes to break my $20s for the kids to play. When I got to the front, owner was under pressure with all the orders and needed to input in the computer how much I was giving her to get the same $$$ back. This was a on Thursday night with a line of my 3 parents. The staff in the kitchen was good and there were 3 guys and male owner back there. If the owner doesn't know how to operate, then the workers are to fend for themselves. The good alternatives are Barros Pizza and even Chuck E Cheese. Food is 2x better @ Chuck E C & 7x better at Barros. Service is 10x better. Avoid Round Table on busy and non-busy days or simple Monday-Sunday. Come here to waste your money, your time, your reputation in exchange for below average food. The prices are the highest in town and truly the worst pizza. 18 Sports Team Parties Under my Belt and Head of Aggreviation. Boo to you RTable. Your chain did have some great pizza back in the day. read more

Slow service, pizza is very mediocre and very loud with children running around! Let's put it this way, the cheese breadsticks taste better than the pizza and this is a pizza restaurant!!! read more

Great service, solid pizza, as always. They had the football games on and some good craft beers on tap.

Absolutely HORRIBLE service. Where do I start? I placed an online order at 5:45 and it said it would be ready in twenty minutes. Got there right at 6:05... waiting there till 6:30 and still didn't have my order. And when I asked she said 10 more min. So I immediately asked for my money back. The girl who was working the register was an older Indian lady. Looks like the owner maybe but she has to go. She was so rude and talking down to me as well as someone else who had been waiting forever for her food. This woman is the epitome of a horrible owner. Such a bad attitude and a sour look on her face. Work from home. Bye read more

We have ordered from here on several occasions with no issues. We would order more often but the prices are very expensive. Our normal pizza place was closed for the holiday so we thought we'd order from round table. I placed my order at 5pm and was told it would take an hour. Fine, an hour is fairly normal. When it had been and hour and 20 minutes, I called to inquire about the status. I was assured it was in the way but they could give me no timeframe as to when I could expect it. I hung up and waited another 25 minutes and still had no pizza. I called back and was told they thought the driver had left 30 minutes ago. I immediately asked to cancel my order because waiting an hour and 45 minutes is unacceptable. I was placed on hold while they talked to the manager. When they got back on the line, I was told the only way to cancel my order was to refuse it when the driver showed up. Apparently the manager would have had to call the driver to stop them but he was "too busy". If it takes almost 2 hours for delivery, say it is going to be 2 hours so we have a reasonable time expectation. This was a horrible experience and we will never be returning. Let's just hope I actually get my money back. read more

Wonderful service and very helpful staff! My orders are usually a great amount and the staff has made each item perfectl

Looks like either the same owners that ran the disaster on DB Blvd, or at least they trained these guys because they're still swindling people out of their money and giving crappy service. 1 hour for pizza just to be greeted with rudeness? It's a shame, because RT is the best pizza out there. If only they had somebody that could run one in DB read more

My pizza and breadsticks were cooked well done to perfection! Round table always delivers but this location in particular proved to be elite and above all the rest!! read more

Not bad for a $7.99 all-you-can-eat pizza and salad. The place is a new location with new interior. The buffet set up is next to the register and kitchen window. The meat pizzas are a bit salty but otherwise ok. The vegetarian pizza is good. The potato salad looked like its from Costco. read more

This is basis on customer service. The lady (owner) is absolutely horrible at running the front counter. As a business owner you would be way better off and make more money by hiring a skilled employee. read more

Excited for new store but I guess its new ownership. Don't know what they are doing.....totally out of control. Had about 10 people in line and all complaining. Ordered on line got email confirmation waited a complete hour at location then told she did not check the orders she received. A lot of people working only older owner doing everything. I can see how this can be an epic fail, need to learn how to run a business first. I know I won't ever be back not even out of convenience. read more

Came here twice for the buffet during lunch time I came back the 2nd time to give then a 2nd try no good.The buffet price is good but they don't always have all the different pizzas out or they run out of twisty breads or potato wedges they only put like 6 breads then they run out and take like 30 minutes to bring out 6 more pieces same withe the potato wedges. And the pizzas .you figure its buffet during lunch time keep on bringing out the stuff as soon as they run out . Don't wait for me to ask for it. Will never be back again read more

If you want real pizza and not cheap fast food pizza Round Table is the place for you. Very tasty, never bland, always fresh. Real Italian ingredients that you can taste in every bite. My favorite since the 80's. read more

Pizza was ordered today with delivery totaling $51.00 took almost 2 hrs to get here and the specialty pizza was cold and very over cooked and dried out I call the manager all day reached her just now name Chris she was very very rude avoided telling me she was the manager and was on the defensive the whole conversation instead of trying to make things right she had a very very bad attitude no resolution terrible customer service and food She should not be in a management position at any company read more