We stopped in Susanville on our way to Redding to fuel up and take a break from the road. We stopped by Round Table Pizza to use the restroom and felt it was only right to order something, so we purchased a personal pizza and some wings. Unfortunately, our experience was very disappointing. The restroom was extremely dirty, and the restaurant itself appeared run-down and in need of attention. We noticed food debris on the floor in the kitchen area as well as behind the salad bar, which immediately raised concerns about cleanliness. There appeared to be only one employee working, and there were no other customers in the restaurant at the time. While we understand being short-staffed can be challenging, the overall condition of the restaurant left us uncomfortable. In fact, we ended up throwing away the pizza and wings without eating them because we were concerned about getting sick. I rarely leave negative reviews, but I believe it's important to share honest experiences. We wanted to support the business and were hoping for a quick meal during our travels, but this visit fell far below expectations. I sincerely hope management takes steps to improve the cleanliness and overall condition of the restaurant. This location has potential, but it needs attention. Please do better. read more

Went online since I was wanting pizza and to just go and pick up. Saw that they had bacon cheddar twist, which looked really great on the website. mine were overdone and black. There was no cheese that I could find and all i tasted was crispy burnt bread. Perhaps the bacon and cheese cooked out. The pizza was cooked perfectly, and it was good, but nothing special... leaving 2 stars since the pizza was cooked well, and the guy was nice. The guy that greeted me when I walked in was nice and helpful. Told me that my order was not quite ready, which was about 10 minutes after it was supposed to be so I had to wait for my order. They had a back door open, which I'm not sure if it was to let the flies in or to let the flies out, but there was lots of flies all over. I did not see any other customers when I went in. read more

Round Table Pizza - Burnt bacon twists, no cheddar, no flavor - Pizza Near Me - Susanville, California

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Very dirty looks like they never clean. Could not count how many flies were in there maybe a million? I believe they have new owners. t The new owners just must not care! read more

When the new management took over a few months ago, the quality of the pizza got better. The place seems to be more clean and in shape, the manager and employees are super friendly, and I also noticed less or no flies by the salad bar. This place seemed to be ran down to the ground and these new guys turned it around. read more

Good pizza! Typical of Round table style. I love the cheese pizza, the basics. Cheese quality is good and consistent. The place, located near shopping is convenient. The service is efficient for Round Table. read more

My Dad and I go for pizza about twice a month, or more. Each time Rum takes the best care of us. Gets our pizzas crispy, just as we love it, each time hot, extra crispy and the order is perfect. So delicious, every single time Rum is the best. We've called ahead and , get to dig in, right away. We were big fans of Mountain Mikes, and we've tried other pizza places and have been so disappointed, but Roundtable has stepped up, and this one in Susanville Ca, run by Rum, is perfection. Consistently. I'm so glad we've found, another place to grab a great meal in Susanville. There's not a lot to choose from, and many places are not consistent. Rum and Roundtable for the win!! The salad bar is great, fresh, I'm looking forward to trying more menu items. read more

Not only was the food great, the place was very clean and the bathrooms were spotless. The staff were attentive and accommodating. Definitely will come back after 21 years. What ever they are doing now, they need to keep doing it. If you haven't been here because of past management, definitely worth coming back and giving this place another shot read more

I went in for the pizza buffet today and soon and you walk in there's a beep that the local gas stations use when someone comes in the door. I thought that's odd but ordered the pizza buffet and paid and walked to the back and the very few pizzas they had and they had flies on them. It was pretty gross. So I waited for the new pizza to come out. This experience was not good and the bathroom was just dirty. Not ever returning to this round table. read more

Bad service and smells like armpit. Food was inedible. Do not recommend until major changes happen .

The pizza was cold, had no ice in the salad bar everything looked brown and slimy, an just a swarm of flies flying around. The worker is in pajamas and doesnt care read more

The pizza is great. And so the chicken wings The BBQ chicken pizza is delicious. As well as the Hawaiian read more

Star system doesn't seem to work in Susanville they should have move star than just 2. The staff is positive happy and cheerful a bit slow but produces the historic RTP the 70s 80s winner. I'm a gourmet veggie junky.. well done kids thank you it was great. read more

Great service. Excellent food. There salad bar is amazing. I love there all you can eat salad and pizza.

The staff was very efficient getting our pizza out to us and ensured we had everything we needed! And that we were set with ranch! Can't have pizza without it! read more

I stopped in here today to buy a pizza. It was better than I expected! Very good! Quality was in the pizza. No skimping. Will definitely recommend and will be a return customer. Service was very good too. Thank you! For a great, fresh pizza! read more

Pizza was undercooked and extremely doughy. The kids wouldn't even it. Breadsticks were less doughy. Chicken wings were good tho. Paid over $50 for inedible pizza. Called the store and no one would answer the phone. read more

The food was really yummy. It came out really fast and the service was amazing. The workers are very nice and respectful.

Very bad experience yesterday and last several times we have been there. Previous bad experiences had kept us from going to Round Table for some time but we thought we would give them one more chance. Huge waste of money to go there! Yesterday's visit was for sure the last! I tried to call in my order to go but after 4 calls and letting it ring for almost 3 minutes per call, no one ever answered. When I arrived, there was one customer leaving and one couple eating at one table. No one else in the restaurant. I asked the girl taking my order if they no longer do telephone orders. I told her I tried to call in my order but no one answered. She really didn't answer me so I asked her again. She finally said they were busy so they couldn't answer. That was an obvious lie because the whole time I was there, no one came in to pick up an order and no one else came in to place an order. The whole time I was there, the phone was ringing off and on but no one answered it, all tje while, two of the employees were carrying on a personal conversion with each other and the third person was on her cell phone. The only pizza being made was mine. When I got home and looked at my pizza, it had hardly any sauce, only enough to barely color the crust. I mean, she had to really work hard at making it that thin. Also there was not much cheese on the pizza. Thete were 3 pieces that didn't even have any cheese on them at all. This was the most dry, flavorless pizza we have ever had. Truly lousy. I spent $31 on it too! Well, the truly did have their last chance with us. I'll go to papa Murphy's from now on. One last thing to note here. Round Table in Susanville has never been a very clean place but yesterday it was truly disgusting. Sticky counters, filthy floors, just in general very poor housekeeping. Just won't be back ever. read more

Went yesterday, it was okay. The workers are friendly and have good customer service. They just need to work on cleaning a bit more

All I can say is 3 hour wait for a pizza is a little ridiculous, especially when you call at the 2 hour mark and they tell you "it's just coming out of the oven"...when you call back again they tell us " it's just coming out of the oven now" then when you finally do get it, it's cold. Should have just gone to Papa Murphy's, at least there you don't wait 3 hours for a cold pizza. I've learned my lesson. At least the Dodgers won.... read more

I arrived at 12:43in the afternoon today, the lunch buffet was very poor, the pizzas crust was brick-like, crispy and hard to chew. I asked the manager Robin when he would put new pizza out, and he clearly raised his voice saying " I put new pizza out every twenty-five minutes, I don't know what to tell you ladies" and continued walking away, he finally offered to put 1 pizza of our choice out at 1:10 but ended up putting 3 out in two pizza's at 1:21pm... Very disappointing read more

Round Table Pizza - Burnt... (before and after) - Pizza Near Me - Susanville, California

We had drove fromLV for 8 hours. Ordered a King Arthur supreme. Exactly like it has always been. Wings were perfect, pizza perfect. More than that the service and staff were top notch . Friendly and courteous . Thank you for making our RT experience fantastic. read more

very nice restaurant great food Buffett was awesome highly recommend staff very friendly

We decided to give this place another chance & have had nothing but good experiences here since, so I'm updating my review by 3 stars. We even chose this place for my grandson's 4th birthday party. I know many choose pizza factory for their birthday parties but my family happens to prefer the pizza here. The management was more than amiable in helping us plan for the party. We were given the large room in the back which gave us lots of space to decorate, spread out & play games. The food was great & the package price was more than affordable. The service was the best part, being that we tend to be very needy, for this or that, when we're entertaining guests. My only complaint was the faint musty smell, could probably use a good carpet cleaning. Otherwise, a very pleasurable experience. As for delivery wait time, mentioned in my previous review, all deliveries have been fresh & done in a timely manner. read more

I ordered for delivery, a week and a half ago. The waiting time would be 1 hour. I waited for 1 hour and 20 minutes and called them to find out what the problem was. I was advised that they could not find my address. I asked why didn't they call me? Their responce was, "they must have gotten the wrong address and phone number. I was advised they could now deliver it to me. I asked if it would be cold , they offered to make a fresh one, but the wait time another hour. Finally arriving 2 hours & 20 minutes later, it was hot and good. I live 2 blocks away read more

Last few times they have made my pizza it's tasted great. Pizza Factory used to be my favorite but this place has stepped up their game. It's my new go to. read more

If I could give this place less than a star I would. I order a pizza and three hours later I finally get it. I call an hour and a half after I ordered the pizza and was assured by Jaime that it was out the door and it was just a busy night. Another hour passes and Jaime again assures me it is just leaving the store and it's fresh and hot. Finally three hours since order time and the pizza shows up. Worst service. I don't know how they still have business. read more

As Pizza places go, this one is tops. A few nice tables inside, but most of its business is carryout. Pleasant and efficient order takers. Beer and wine offered on premises. In addition to the normal range of toppings, here you can get portobello mushrooms, andouille sausage, zucchini and linguica. Susanville is not a great dining town, and this is probably your best bet for dinner. read more

Tried to find a clean table..... No luck. Had to get one cleaned for us. Floor had more toppings on it than our pizza. Interesting cast of characters for employees to say the least. I guess they get what they pay for. I hope for the sake of the owners nobody from the Round Table franchise comes for an inspection soon. read more

Ordered a pizza at 630 they told me about 50 mins ok no prob... well it's now 8:22pm and NOTHING!!! Apparently they can't tell you correct times and let alone have a new driver deliver 6 orders... forever done with this place!!! read more

Stopped in here at 6:30 pm on this Saturday evening. I noticed about 8 people working. The prep table was a mess and there was a pile of dropped food on the floor in front of the salad bar. The buffet table that was shut down at 4:pm was a mess. My pizza was okay. No complaints there. I spoke to to of the supervisors Tracy and Collin about the cleanliness of the store. The supervisors need to learn how to delegate tasks and not try to keep up with it themselves. This place just needs some training of the staff and learn there are consequences for not doing their jobs. After speaking to the supervisors, people started cleaning. I will come back to see if "second times a charm " read more

Horrible customer service by an employee named Bill. I would give a zero if I could. He was actually getting aggressive at me for walking in without a mask. I told him I didn't have one on me, it was out in the car and I would go and get it. He then told me to loose my attitude. I said, what attitude? He said he could see it in my eyes that I had an attitude...? What the hell?I went there to get dinner, not to feel like I was going to get into a fight. Last time I will ever go there. read more

I completed an online order for work on Saturday. I posted that u wanted delivery at noon. They arrived AT NOON with hot pizza and cold salads. Great job guys!!! Well be doing that again! read more

We are in Susanville for the week and had a hankering for some pizza. So we wandered into Round Table. And once we did, we knew we had made a good choice. Friendly, courteous and kind greeted us. The manager and staff were eager to please us and suggested the buffet. We agreed and enjoyed a very fresh romaine salad, beets, onions, olives, tomatoes and cheese for topping and a large dressing selection. Pizza was excellent as Round Table generally is...but not always accompanied by a grateful atmosphere as this was. I recommend when in town stop by, you will not be disappointed. read more

Food came out fresh and in time. There was only one other family there when we arrived so no complaints here on service. We stopped here for pizza since we didn't want burgers and fries... read more

Round Table Pizza - Original, Pepperoni pizza & buffalo wings - Pizza Near Me - Susanville, California

I don't eat here often but whenever I get work done at Les Schwab it's a block-and-a-half away I go there I order a solid bar and the pizza buffet it's nice it's clean it's quiet and when somebody's done eating there quick to clean the table I never had a bad experience here although always seems like the Mountain Dew is out of order I don't know if it's a machine or just the spicket but that's the one thing I wish they would fix read more

It took longer than they said it would for my pizza to be ready, the pizza was good tho. What pissed me off was that They Charged me twice for 1 pizza!! I went there and told them what happened. Showed them the text messages for my credit card, called the credit card for them to hear the transactions proving that I got charged twice!! They wouldn't give me back my $$ Or even the pizza I was charged for. The Manager Christian laughed at me! I will NEVER go there again, & tell all my Friends & family Not 2 go there as well. The Customer Is Always Right! Especially when she has 2 forms of Proof/Evidence !! I just want my $18.26 back on my card that they took off. & Yes No Stars I would not Recommend Going there for you to get ripped off or Slow RUDE Service. F#*! ROUND TABLE PIZZA read more

Just decided to go in for dinner since there is no power at home. I have been eating at round table here in susanville since I was a kid and this last visit was by far the worst, customer service wise. Gave it 2 stars only because food wise it's still the best pizza but the staff is carless and seemed more than all to confused. Didn't even give us enough plates or the ranch sides that you have to pay for. I'm sorry if these entry level workers think they deserve the 15$ minimum wage that has made the cost of eating out with the family practically cost prohibitive they should at least show some customer service instead of acting like their customers are just an inconvenience. These employees do not have a clue how to work in a customer service job and definitely do not deserve the 15$ per hour wage and if the managers can't improve the quality of the service they are no better suited to their position read more

Do not ever use your debit card here! Having to file a dispute with my bank because they decided to give themselves a $20 tip! I bought a large pizza for $10.75 carryout. I was charged this amount. 2 days later when the payment processed They charged me $30.75. That's fraud. This just happened on 8/3/15. I would never come here again. I called trying to be nice saying maybe it was a mistake on their end. Manager Robin was a total jerk. I wouldn't trust this place again. Pay cash if you come here! Update: 2 weeks later, manager never returned my call as he said he would. He said just file a dispute with my bank because they wouldn't refund me. I called corporate the next business day and was told they would refund me. They never did either. What an awful corrupt company. read more

Worst experience of my life! First of all racist staff! My family and I ordered a pizza and wings and hour later we get the 8 piece wing and no pizza 1.5 hours later! Demanded a refund since all other tables had been accommodated and served and we were left there as if we weren't even sitting there! Sodas were flat, and one of the employees child was sleeping under an arcade game really! read more