I really like this place. We got here an hour before closing and we got good service. I can tell on a Tuesday night. This is the place to eat. I grabbed the shrimp à la Crema and it was really delicious and the beans taste great. The service is pretty nice as well. Our food came out and it was piping hot and super delicious. read more

The Mazatlan Grill - Drink menu - Mexican Near Me - Susanville, California

The food is good but I have one problem with this establishment. The charge a 2% credit card fee So i just discount my tip to offset the surcharge. I know this might to be fair to the server but I live on a fixed income and its not fair to me neither. Credit card users spend more on average than cash plus the restaurant gets more customers by accepting credit cards. Or i just go where they don't charge extra fees. read more

We come through town once a year, and we always eat here, sometimes twice on the same trip. Real chile relleno mom loved it, and the wife and I loved the carne asada. Definitely will eat here again. The staff if friendly even though we always order to go. But whenever I do our pick up the place is packed. read more

It had been a year since we ate here. My husband wanted Mexican food and it sounded good to me so off we went to lunch. I ordered fish tacos and he ordered a chili relleno and beef enchilada. I was confused about my fish tacos. The fish was in uneven chunks and there was a large piece of what looked like tofu on each taco. I asked our server what it was and he said it was queso fresca. The fish was okay though the smaller pieces were very dry. The coleslaw was tasty but I really wished the queso fresca had been grated. The rice was dry but the beans tasted good. The service was excellent! My husband enjoyed his meal so that was good. read more

The Mazatlan Grill - Chili Relleno and Beef Enchilada - Mexican Near Me - Susanville, California

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The food wasn't very flavorful, just okay. The mild salsa was very watered down and a light taste of tomato. I had chicken deluxe enchiladas, with rice and whole beans. It comes with sour cream and guacamole. The best thing was the guacamole. The service was good, and we were sat right away, and our order taken quickly. The atmosphere was quiet and there were only two other tables occupied when we were there, so it was a nice quiet early dinner. The food presentation was good. read more

The Mazatlan Grill - Deluxe Enchiladas. - Mexican Near Me - Susanville, California

In all fairness, there's not many choices for food, we're passing through and wanted to stop for a bite and stretch... this was the "best" option available. Food is average, so is service, but again... not many options read more

I love the Mazatlan Grill and try to eat there whenever I'm in town. Food is great and pricing is good for what you get. read more

The Mazatlan Grill - The Mazatlan Special - Mexican Near Me - Susanville, California

Food was fantastic, and staff were friendly and attentive. I ordered cheese enchiladas suizas, rice, and whole beans. The green enchilada sauce was super flavorful... tart and not super salty. The rice was some of the best I've ever had... light, fluffy, flavorful, and not salty or greasy. The whole beans were simple and delicious -- also not over salted like so much restaurant food is. Chips and salsa were good too. All around, this place is a real winner. read more

The service was good, the food was tasty but not hot. Two of us ordered the chile rellenos and the cheese was not all melted! My carne asado tacos were tasty but also warm. The chalupa my wife ordered fell apart and warm but tasted good. read more

I really wish i could rate no stars. Completely done with the rude and horrible service here. Each time it's something different forgotten food, consistent rude service, and when dinning in its difficult not to find something dirty from the dinning area to the restrooms. I can only imagine what the kitchen looks like. I believe in second and third chances in the food service industry however, I have to give up on The Mazatlan Grill. I really wish I could give no stars. read more

Delicious menu and great specials. Friendly staff everytime. I especially enjoy fresh chips and salsa.

I travel quite a bit in No.Cal. This was recommended to me and it did not disappoint. Most authentic chili relleno I have had in years! These places off the beaten path are to be awarded. Great, friendly accommodating staff as well. We'll be back!! read more

Ate here many times with one minor complaint. Food has been consistently good. Good service. Chips with salsa. Hot is like a low medium. Could use some more heat. Enchiladas were flavorful and good. Beans were good. Biggest complaint was that the rice was burnt the later you eat here. It's probably premade and warmed for quick service. It was burnt and crunchy. Overall this place has been consistently good. read more

The Mazatlan Grill - Sorry it smelled so good I started to eat it before taking a picture. Rice was burnt and crunchy. Two shredded beef one chicken. - Mexican Near Me - Susanville, California

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I got some shrimp with rice and beans here and I wasn't disappointed. I wish they had a vegan friendly option, but I did enjoy what my partner and I had. We also had a piña colada and a tequila sunrise, and it was prepared very well. read more

Reporting on my one visit, one a trip to Susanville. Overall would definitely go again when in Susanville. Well-prepared food served by a very nice staff. I personally wouldn't order the chicken Tacos al Carbon again - I'm used to soft corn tortilla tacos and stayed away from the crispy-taco options, though I hadn't experienced "wet" corn tortillas. I found them a kinda greasy, leathery thing to have around my grilled chicken, would just go with crispy next time, but that's probably just how "wet tortillas" are supposed to be. But all the ingredients were good and fresh, and I liked the chips and salsa (OK, salsa was probably from a jar, but not at all bad), and the friendly and prompt service. read more

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As i write this review im here getting dehydrated, due to having the runs. Sorry but this place got me sick, first of all how the heck you have margaritas already made in a bucket just to serve whenever people order themsecond of all food was nasty and got me sick and dirty restaurant. Im from out of town and was craving mexican food but coming here my biggest mistake. I been with diarrhea for two hrs since i left the restaurant and I didn't even finish the food. read more

I ordered the Mexican Pizza with Chicken. It's AWESOME. This is just an update to my Previous review. read more

The Mazatlan Grill - Mexican Pizza CHICKEN - Mexican Near Me - Susanville, California

I give this place a chance many times.Over the years it's been good a couple of times.one waitress it seems doesn't like me for whatever the reason.Again like always they messed up my order and rudely said the beens were In my food which it wasn't. My son waited for a refill for 40 minutes never was asked again.The other staff are good. read more

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We are from the Phoenix area so our expectations are high but this place got great reviews and I like to support locally owned places. Here's my experience, food took a really long time to come out, food was mediocre at best and our waitress was not very friendly. She never checked on us to see if food was okay and never said thank you. I would not chose to go here again! read more

Got the recommendation from a local to go to Mazatlan for lunch while on work travel. Great suggestion! Really extensive menu with a ton of options for just about anyone. Great chips with two salsas of varying spice levels. I opted for a super tasty bowl of tortilla soup that was chock full of diced chicken, cheese, avocado and tortilla chips in a flavorful broth. I also had two mole enchiladas with beans and rice. Oh, and they have Modelo Especial on tap, which I cannot pass up whenever I see it, since it tends to be a rarity. I was so hungry I gobbled it all up before I even thought to take any photos, so you'll just have to take my word for it. Certainly worth a stop if you find yourself craving Mexican fare in Susanville! read more

I had a huge crazing for Mexican food. Being an out-of-Townes, I'm always seeking out the local spot. I'm sorry to say that service is everything to me. My server Jose had no joy, no interest in serving us. It's hard when you feel like you are bothersome to the server. Food was ok, and with the service being horrible, didn't make for a great experience. With the first words out of Jose's mouth when approaching the table, " you ordering" tells you his demeanor and lack of enthusiasm as to serving my girl and I. I'm sure this will fall on deaf ears, but I know I won't return back to this place. If I do, it would not be with Jose? read more

Great Mexican food and great service. Good ambiance and very clean. We go here regularly when we are in Susanville. Reasonable prices, and I like the children flautas read more

Great place. Clean, fresh food and friendly staff. Asada taco is amazing and meat is very juicy. read more

Great take out dinner tonight. We eat the same dishes every time but the new packaging for take out was superb! Thank you. Always good service from ordering to picking up (well, we do forget the order # sometimes). read more

The service was okay. Nothing special but the food was horrible. Literally the worst enchilada and chile rellano I have ever had and I have had many in my life living in SoCal and Colorado. I wouldn't waste my money. read more

We ordered food to go which came out to $133 for my family and kids. They not only charged us $733.00 but a week later have not received our $600.00 refund which was for bills. They said easy mistake yet the one and seven are not near each other on the register. The manager said we'd have it in 3 business days a week later I'm disputing it through my bank due to them stealing and not returning our money. On top of that the food was cold and inedible. I do not recommend!!!! read more

Um you guys. Go eat here and order the chicken mole. Seriously. Rich, complex flavors and so freaking good. Refried beans and rice were also delicious. I feel like it's very easy to make decent mexican food, but rare to make really amazing mexican food. The chicken mole was definitely amazing. Nice atmosphere and incredibly friendly staff too- would definitely go back next time I'm passing through read more

The service was good. The service was fast and quick. The food was served nice and hot! Staff was constantly stopping by to see if we needed anything else. read more

The Mazatlan Grill - Camarones Mazatlan Prawns wrapped in bacon & butter fried. Served on a bed of rice with melted Monterey Jack cheese. - Mexican Near Me - Susanville, California

Get it. Susanville does not have any good food options. But seriously. Enchiladas cold. Very busy. People must like it here. But I don't get it. read more

Most rudest service ive ever had if your a local they love you but as a traveler coming through town they treat you differently and the food is all pre made taco bell is better read more

This is the best restaurant in susanville by far. The service is always really good and the food is consistent. For Susanville , if you can do those 2 things I'm beyond impressed. read more

The Waiter wasn't great. Didn't get refill on drinks. When he walked by he made sure to not have eye contact so you couldn't stop to ask for anything. Rice was hard.wouldn't go back. Super outdated inside. Won't be back read more

My husband and I were traveling through Susanville and stopped for dinner. He said the chili relleno was delicious and nicely prepared. I was craving, for some reason (don't judge me!), ground beef tacos and they were some of the best I've had. We were there early evening, during "the family hour" and yet the service was prompt and efficient. read more

Honestly it's the best place IN TOWN. The service is good. The food is good. The margaritas are weak but the Cuba Libre always gets me right. I come here at least once a week. read more

The Mazatlan Grill - Chicken flautas - Mexican Near Me - Susanville, California

Food was great and service was awesome. The restaurant was very busy when I went for dinner on a weekday. I got the Chile Relleno burrito and it was delicious. read more

I'm upset I can't give this place zero stars, it doesn't even deserve one. We came here since we don't think there are many other Mexican restaurants around here... it all started when we asked for a high chair and got a broken one, asked if I could get one that wasn't broken, and I was told no that that's all they had and just left me there standing lol. One waitress took our order and a few minutes after a waiter came to take our order, but we told him someone else had taken care of it... waited about 30 minutes for our food, place wasn't packed whatsoever...got one order wrong and when we told them it was wrong, the waiter goes, asks the waitress who took our order what happened, and then comes back and tells us that WE ordered the wrong thing ? Then he says "well do you still want the other dish". My husband wasn't going to wait another 30 minutes so he just said no. Food wasn't anything special, service was worse. No one ever went to ask if we needed a refill on our drinks or if everything was okay. Just a letdown overall, horrible experience. I rarely ever experience bad service, but this one probably made up for the bad experiences I haven't had in restaurants lol. DO BETTER! read more

Good food was a 4, service was a 4, Ambiance was a 3. Good Mexican food. We took our friends there and they loved their meal. I usually get taco salad and it's a good one. On our list of regular places to go in town. read more

If I could leave 0 stars I would. A month ago we ordered a platter of rice and beans and two sides of salsa for a party, and we decided we wanted to again for a party today for my dads birthday. We ordered over the phone and had the entire order repeated to us. Keep in mind we already knew what the price would be because we ordered this a month ago. We get to the restaurant to pick it up and had an argument with the lady at the front, she claims we didn't order beans. How in the world would a platter of rice and two sides of salsa cost $58.72? It wouldn't. When we ordered it last time it was $58.72 for EVERYTHING. All we asked was to please be given the beans as well because we paid for it and she kicked us out because she said we were wrong. Never coming back here again. Food is mediocre, management is the worst I have ever experienced. 10/10 do NOT recommend. read more

We have been going here literally for years!! Since they opened! I just realized that I never wrote a review. The food is always good, always consistent! We have never had a bad meal in all these years! Their chips and salsa are the best! The hot salsa is very good, just the right amount of spicy! My favorite! Lately we have been getting takeout of the family enchilada special. Best deal in town! 8 handmade shredded beef enchiladas, rice, beans, chips and salsa. Plenty to serve 4 people, or two people with leftovers! $30 and some change including tax. What a deal!! Great food, great price! I guess it's redundant to say that I will go back. I just hope they are always there for us! read more

Needed a place to eat and rest on a road trip. Food was good, service was fast and high quality!