I had a very positive experience with Royal Autosport. I worked with Christian. I fell in love with the vehicle and he made the entire process stress free, simple and honest! I chose not to have a mechanic check it out or purchase the warranty. If something mechanically happens down the road with the vehicle - that is on me. It is a Used Car, anything can happen with any car at any time. I am so happy with this purchase and the entire experience. read more

Royal AutoSport - My New Ride!! - Used Car Dealers Near Me - Elk Grove, California

Worst place ever, bought my ford explorer and 3days later the engine blew. Horrible customer service ! Do not buy from them

What started as a seemingly positive experience has unfortunately turned into a challenging situation. I initially worked with Christian, and the car was delivered at the end of July. The transaction process itself was smooth, and I was optimistic about my purchase. However, I experienced significant delays in receiving the title, which took months to reach my bank. Most recently, i've encountered an emissions failure that will cost me $2,058 to address through Audi. I was informed initially that California has strict emissions laws that helped with my decision to purchase the vehicle but the response I've received--essentially that the problem is no longer their concern because I've had the car for a period of time--has been frustrating and disappointing. This situation has taught me an important lesson: to exercise extreme caution when purchasing a car sight unseen. It's vital to thoroughly inspect a vehicle and ensure it meets all necessary standards, including state-specific inspections, before finalizing a purchase. read more

Still no check worst place ever!!!!!!!! Yep it's a used car but 3 days later having a problem like that mean they are doing fishy business to get cars to pass smog!!! read more

So i've lived in woodland for about eight Years now have multiple different It took them to several car washes out here. I can guarantee you that this is the best car Especially for the money The Employees Are always helpful For the car wash. You get it's the best price around anywhere I usually own black car.So I have to bring my car in almost every other day So I pay for the month of monthly Plan and i've tried every otherPlan and I've tried Every other car wash in Woodland this is the only place that actually gets my vehicle clean every time. Have to go to the car wash.And it blows you They Android, and if you pay for it they do your wheels.The vehicle turns Out Very clean compared to any other car wash out here.I'm into This is actually the only car wash I would recommend for somebody out here It also seems. As though They keep their equipment maintain very well Which is a pretty big issue off ended up with on some of the other Car washes out here. Like I said before it's easy like car wash up.It suggests anybody bringing a car too. read more

This is part two of my original experience with Royal AutoSport. There was no pressure or inquires by the salesperson when I walked on to the lot ( a plus). I did test drive couple of vehicles; afterwards, I mentioned the big ticket items problems ( the oil leak and accident status on Cargurus). The salesperson's response was "half truth"- that the vehicle just had "minor" scratch and he did not know about the oil leak. I decided to buy different type of vehicle from another place. read more

Worst customer service ever. Did not listen to the customer at all and lost a sale. Had to repeat myself a couple of time and they still did not read what I wrote to them. read more

Had a really good experience with Royal Autosport. Saw a vehicle on their website, inquired about it, and they were able to assist me the same day. They had the Carfax on their website which was very convenient. When I came in, I was greeted by Christian. He provided me the keys to vehicle I was able to look at it with no eyes pressuring me to hurry up my own little inspection. I then took it on a test drive. Once complete I spoke about the price, they were very reasonable. Christian was able to assist me with the purchase process and made it quick and effortless. They were an open book about all things related to the vehicle's history and condition. Definitely recommend Royal Autosport, I am very pleased with the purchase thanks to Christian! read more

Hello, I recently went car shopping at this location. We saw a car we liked and decided to make the 2 hour drive out there to see it. Called ahead the Friday before and made sure the car was available to set up an appointment. I was told by the salesman not to worry about it because there had been no interest in the car before and it would still be there the next Saturday when we showed up. Everything went well, the car looked good, they were helpful and answered all our questions. Even taking it for a test drive was easy, Jay (the financing manager) just asked for my ID and gave us the keys and let us go alone on our way. We came back and expressed our concerns over a broken left window panel and how the car needed a very deep cleaning. He said they would make sure to get the left panel replaced and get it detailed before we took it home. Mind you as me and my husband were discussing, he all of a sudden got a call form a very interested party for the same vehicle (that had no previous interest before I called/arrived (oldest car salesman trick in the books LOL). We decided to go for it and walked into his office for financing. We negotiated the price down and I let him know I was already pre-approved through my credit union but he insisted I look at what his lenders can offer to make sure I had the best offer. I told him okay, just to see what my options were. Of course, it wasn't better than what I had been approved with. He was very adamant on me paying an additional $1,500 on the car so I can qualify for the 6% (which was higher than what I had already been approved for) I said no. He tried to make me change his mind about 6 times more. Not to mention, I looked the lender up and they had horrible reviews. What good is it having a 2 year warranty and gap insurance if the main complaint the company had was the fact that they did not answer and pushed everything out months. I again told him no and he proceeded to finally print out the contract for me so I can take back home with me to get the paperwork going. After he printed it out he looked at it and changed the final price there because " he typed it wrong but at that point I was like whatever, It was still cheaper than the original price. I didn't fight him on it. He then suggested I leave a deposit to hold the vehicle, so the car wouldn't get sold while we left and got the paperwork completed. I asked if that was the down payment we were putting on the car and he said no, that it was to hold the car. I asked if it was a refundable deposit and he said no, which I understood. I asked to make sure that is just to hold in the meantime until the contract was finalized and, he said yes, that once the contract was completed, we were okay. I declined since I was planning to get everything set up on Monday as soon as they opened. I even told him (If it's meant to be, it will be here, we laughed and he said okay. Handed me the revised contract for me to give to my lender and get everything finalized. I asked if we left the down payment then or when we came back to pick up the car and he said it didn't matter. That we could do whichever. So we decided not to leave the down payment in case the car sold that weekend so we didn't have to go back to pick up our cash. and also, the contract wasn't official so why would we leave our money right? Monday morning, I send off the paperwork to my lender and get everything set. By noon, I had signed everything and had a completed contract for the car. My lender had me copied in all emails with them and the lender had confirmed the contract was drafted and the vehicle was officially mine. Royal AutoSport received the contract and confirmation that the check was mailed out to them MONDAY! It was great, until the next day that is. Jay emailed us the next day and said because I had not left a down payment on the car they were unable to hold it and therefore could not refuse to sell it. Although, on paper it was already sold. I called right away to talk to him and Jay did not answer my calls, or my emails after that. I even called the main line and was told they would let him know to call me back, never did. My lender even told me that is the first time they had ever had that issue because once the contract is written, and the check is mailed the sale is complete. He said it was very poor moral and business on Royal AutoSport and that it was very unfortunate. He apologized and said when he called and talked to Jay he said, I never left the deposit as instructed. Like really? Even when I clearly asked to make sure we weren't missing anything, when he asked to leave a holding deposit which according to him was not the down payment for the vehicle. I work in sales and was able to negotiate a good deal. To me it looked like he noticed after it was too good and decided to go back on his word and our contract! Never in my life have I ever done that with my clients! HORRIBLE BUSINESS! read more

Royal AutoSport - Bad Business! BEWARE! - Used Car Dealers Near Me - Elk Grove, California

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Don't trust these guys take your business elsewhere where. First and last time buying from them. Take your money elsewhere.

Thanks Christian, for making the used car buying process quick and easy! Couldn't have asked for a more relaxed and stress-free experience. Thanks again! read more

I purchased a truck in October of 2023. Well I drove the truck for 4 months when the engine brought down. It took me 2 months to find a shop that did a diagnostic on it and it showed no compression in the 6 cylinder that means it need a new engine. Wow. The shop want 13000 to replace the engine. They don't offer a 3 month warranty so by trying to find a company in order to get a warranty on the truck the engine went bad. My insurance company said they should have never sold me the truck. I am putting this out there so people will know just be careful of that place. Royal Auto sport. read more

Just purchased a Silverado from these guys and can't be any happier. I was in and out in less than 30mins. I Highly recommend this lot.

Send my daughter to look at some cars. The lot attendant would only let her test drive one car??? Sent daughter and wife next day. He only let them test drive two cars and then got into an argument over the business of selling cars..... Why can you not test drive more cars to figure out which one runs well and fits your needs? Needless to say we will not buy from them and have purchased the same vehicle at another location. Still angry about the experience my family had to deal with read more

Best Auto buying experience, I have ever experienced. After a day of being pressured at other dealerships, it was a breath of fresh air when our Sales man Christian greeted us with a warm smile. He handed us the keys to the car we were interested in and then left us alone to play with it. I appreciated that he gave us space to talk and tinker with it, and did not pressure us at all. He was only there to help us. The car we wanted was a little above our budget but they were willing to work with us so that we could get the car we wanted. They made the process so easy and painless and I felt very good with my decision to purchase a car from them. We will defiantly be back in the future. read more

S/O Chris for having great customer service, literally had me in and out. Great place to buy a new used car!!!

I found a car on Autotrader.com that was listed as a new listing. I e-mailed asking about the availability. This was on Saturday 2/11. I never received a response, so I called the dealership and was told it was available. I drove there from Roseville only to be told it was not yet ready to be sold. The manager apologized. OK, mistakes happen. He said it would be ready on Mon. He took my phone number and said he would call me when it was ready on Mon. or Tue. I had not heard from him, so I called today Thur. and was told it was sold. Needless to say, I am not happy with them. I am sure you can find better customer service elsewhere. read more