Spouse ran over a nail a few weeks ago and we ended up with a car with a totally flat tire in the driveway. Called these guys and they sent a tow truck over in about 45 minutes. The driver was super careful about getting the car (an SUV) on the truck without further damaging the tire. Towed the car to a nearby tire shop and they were able to repair the tire for only $40. Grateful to Roza for the fast and thoughtful service. read more

I need my battery jumped started. I initially called at 10:45 and they said it would take a 35 minutes. I then called at 11:35 and they 20-30 minutes. Then I called 12:26 and they 5-10 minutes. Finally, I called at 1:15 and they put me on hold then hung up on me. I called right back trying to cancelling in which they put me on hold again. Yes, that's a total of 2.5 hours waiting. Save yourself some time and call someone else. All these good reviews are a sham. read more

They arrived within 30 min to East Oakland. However, what I was quoted -- $50 for site visit plus $35-75 for labor -- left me surprised when i was charged $135 for simply jumpstarting my car with a travel battery, maybe 2 min of work. Was told Roza is "just a middleman." read more

My car wouldn't start and my partner, my dog, and I were stuck in Uptown. Lately the car would struggle with the starter, but after 1-2 turns it usually turned on. I called Roza Roadside to get a tow/jump start sent and the guy asked some questions, pretty much diagnosing what might be the issue. Turns out, nothing truly was wrong but my battery was running low and the factory alarm went off, shutting off my starter. A reboot of the alarm (arm it, then unarm the car) fixed the issue! No one had to be sent out, I saved hours, and possibly hundreds of dollars. These guys are stellar!! If something does go wrong, I'm definitely gonna call them, hands down! Thanks!!! read more

I never leave a bad review but I have now been waiting for 2 hours and still a no show with the truck. The only reason I have kept waiting this long is because they told me there would be a cancellation fee to my card if I cancelled. I'm just going to dispute it with my card company and cancel because the runaround with them and completely not showing up when I'm sitting a mile away from their shop is ridiculous. read more

I can't speak highly enough about Phil and his outstanding service. I called to request a jumpstart and he arrived promptly. After he left, I drove my car a bit and suddenly my battery died again. He came back instantly and offered another jump. While chatting after the second jump, my car died again. He not only helped diagnose the larger issue, but expertly towed my car back into my parking space. Throughout all of this, he kept the situation light with enjoyable, fun conversation. He also taught me a lot about my car and showed me how to perform several tasks on my own. The price was extremely reasonable to boot! I'm so thankful for Roza Roadside. Please give them a call if you ever need any of their services. read more

Had to call roadside assistance yesterday as my tire went flat during work hours. I had no idea and was driving on it for a few good miles-including freeway. I'm happy they sent Roza, he called me to tell me he's running a bit behind because of traffic, understandable as it was rush hour. He was very nice and was telling me stories of his family. It's not ideal that you are 35 weeks pregnant(ONE WEEK FROM MATERNITY LEAVE) and having to be stuck at work because you don't have a spare tire. The seller lied and said there was a spare. Got my car towed and being that it was 6:30 pm, Costco and a bunch of other shops has already closed. He did his due diligence by calling a shop he knew, getting a price, and towing me over so I can get back across the bridge to home. I ended up getting used tires for 70 bucks, I heard my tires are rarer and because I drive an Acura MDX, the wheels are just hard to find and pricier. I was hesitant the whole time as I'm very pregnant and wanted just to get home to my family. He was great, stayed patient the whole time. He even stayed with me as my car tires were getting changed, think he sensed that I was highly uncomfortable in that environment. re-inspected the new used tires and gave me his thoughts. He even stopped traffic so I can back out of that tiny shop gates. As we were on the road, he checked to see if I knew how to get home. Thank you so much for your wonderful service, I wish I could have tipped but I had no cash on me. Thanks for making a soon to be mama of 2 feel safe and getting me home. My husband and daughter appreciates you too! read more

I found Roza Roadside Service on yelp. Called and got a quote for my 2013 BMW 328i which was much cheaper than other tow truck companies. I scheduled a tow and he came out. My tow was a difficult one due to the position of my vehicle AND the fact that my car wouldn't start. I would definitely use this company again if need be. If you call this whole service you will not be disappointed! And to the driver who came out, I'm sorry that I did not get your name but I am very pleased with what you did. You made my day! read more

Can't say enough great things about Phil and his tow truck. He charged me a very reasonable rate and was very professional. You can tell he cares about his work and what he does. I had to have my car towed the previous night and was taken advantage of because of the situation I was in. Phil would never do that. Thank you Phil! read more

This is the second time I've had to use Roza's roadside assistance and each time he turned lemons into lemonade. This guy is helpful, knowledgable and kind. He cares about his job and cares about his customers. He doesn't overcharge, in fact, I think it would be hard to beat his prices anywhere. No wonder he has only five star reviews. I'd give him more than that if I could. read more

Yo, Phil is the guy to call. My roommate locked herself out of her car, while she was calling her insurance, I was frantically calling every locksmith that was open at 8pm (we live in Alameda). The first three businesses I called gave me ridiculous prices just to pop open her 2004 Kia and they answered the phone as if I was bothering them. BUT, Phil answered his phone happy as can be and said he could be there under 10 mins. Which he did and was able to help my roommate quickly! AND it was a reasonable price! Thanks again Phil! We'll definitely give you a call when we're in a pickle! read more

Friendly and honest. Keeping this one as my go-to if I ever need towing. Way better than any of the other tow shops I called asking for info and pricing read more

I had a flat while on the freeway and pulled over on a side street next to an off ramp. After sitting there for awhile trying to contact other tow trucks, I came across Roza and they were there in less than 10 minutes! Phil was extremely professional and quick! I was back on the road in no time! read more

My car wouldn't start and I didn't know why. Phil answered the phone and was there super fast! He was so friendly and explained everything he was checking. After giving me a jump start, he offered to go with me to buy a new battery, offered advice on which one to buy, and popped it in right there in the auto parts store parking lot. What a nice guy! The cost was super fair and I was so glad I called him. Highly recommend! read more

PHIL IS THE BEST! he turned a terrible situation into a rather pleasant one. we needed a tow & he showed up within about 20 mins. he was so great & went out of his way to help us. the ride with him was pleasant & he's got a lot of great stories to share. he was a total delight & if ever in the situation, i would HIGHLY recommend him. the price was great & Phil's service was even better, really nice guy. he made a really shitty situation as best as could be. thank you Phil! read more

Phil was absolutely wonderful! I needed my car moved from the street to my driveway, which is very steep and difficult to navigate. He is a true expert, very knowledgeable about cars and the capabilities of his truck, and treated my vehicle with the utmost respect. Better yet, his estimate and total cost was fair and less than the competitors that I received quotes from. I highly recommend Roza Roadside Assistance! read more

Philip arrived promptly within 10-15min. Tried his darnedest to jump my car in the pouring rain, but couldn't. He claimed it was my starter and towed it to my mechanic. Philip charged me around $75 and his evaluation was spot on. This guy is an angel. read more

My car was broken down and roza picked my call up on a sunday afternoon! Kudos to the service, and thank you!

My sister came to visit and got a flat tire as soon as she got onto the island. Come to find out she didn't have a spare... smh. Roadside assistance through her insurance was taking forever to get through to someone so I decided to call around and see about other options. I don't recall the gentleman's name but he was super kind and got out to us in about 30 minutes. He worked quickly to move the flat tire from the front to the back so he could tow us to a repair shop. We thought the price was fair for a local tow. read more

It was already a bad night. I was supposed to finish work at 7pm. Instead, it was 3am. But I was gloriously finished. As I walked to the parking lot, I saw my motorcycle. With a sinking feeling, I saw the lights barely flashing. Someone had flipped on my emergency flashers and the battery was gone. Now, jumpstarting a motorcycle is exceptionally annoying. The alternator on a car is too powerful for the electronics in a bike, so if you don't know how to jump a motorcycle correctly, you can destroy the thing. I'd say I've had to fight with about 50% of the towing professionals I've ever contacted for a motorcycle jumpstart for just this reason alone. I opened Yelp and found somebody close. This is also usually a gamble, as there are companies that seed Yelp and Google with fake entries that all go to a call center, neatly allowing them to insert their parasitic selves into the money chain between you and somebody with a truck. Thankfully, this was not the case. A rather wearied man answered the phone. After exchanging pleasantries, he offered to come out for a sum that was, frankly, insufficient. Feeling committed at this point, I asked him to head on over. This was a wonderful decision. When he arrived in what seemed like an impossibly short amount of time (about 25 minutes), he hopped out of his car. He had forgone the tow truck, realizing that he would need a flatbed to tow my motorcycle if it were necessary. Smart guy, I thought. At this point he pulled out one of those little automatic jump things. As has been my experience before, this was not effective for my vehicle. In fact, my battery eagerly flatlined his device in a few minutes without actually starting. He then proceeded to pop his hood, start the engine, and recharge his device. I was worried when he pulled out the cables, until he shut the car off! This guy clearly knows how things work. It was a lovely sign of competence and professionalism. After finally getting me started, he unhooked and hung out the thirty minutes (and additional jump) that it took before my ride would successfully start on its own. I paid him 150% of what he asked and we parted ways. All in all, a cheap, quick, and positive experience. If you ever need a jump, especially for a motorcycle, I highly recommend Roza Roadside. read more

I couldn't be happier with the service provided this evening. Our car was stuck in the underground garage and Phil worked quickly and efficiently to get it out. excellent service and fantastic pricing. If I could give more stars I most certainly would. read more

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Just came back from a 2 week trip overseas to a car with dead batteries. Probably left the cabin lights on. Found Roza on Yelp and called the number at 4:15 am expecting an answering machine, but to my surprise, Phil picked up. He arrived in 30 minutes and jump started my car in 2 min. Easy peasy and very pleasant transaction. Highly recommended! read more

I highly recommend using Roza Roadside Assistance. He was quick but careful and friendly. My car battery had died, and I was stranded in Emeryville at a time when other companies weren't open. He was extremely helpful and helped prevent me from completely stressing out about the situation. He is inexpensive, fair, and honest in his pricing, and I was very happy with the work he did. Call him! He's great! read more

Amazing service! So fast and saved me when my car needed a jump. Highly recommend!!! Thank so much.

Quick, response, and good value. Spoke to Phil on the phone and he was at my address in about 30 minutes. He asked a couple clarification questions, since this was a vintage car I need it towed, and I got a very reasonable quote that he stuck to after completing the job. Made a potentially nerve-racking situation for me become one that was pretty straightforward, largely due to his knowledge on the best way to tow it. Thanks Phil. Will definitely not hesitate to call Roza Towing again. read more

Excellent, efficient, and professional! Prompt service getting my scooter towed on a Saturday. Thank you for your service!! Highly recommend. read more

This guy is awesome. Not only promptly responded but hooked me up with a tire repair that saved me tons of $$$.

I found Roza Roadside Assistance on yelp after a very long and miserable day at work... everything seemed to be going wrong. I had gone to a tow yard on San Leandro St. to get a quote and get a tow. I was quoted $92 but was told I had to be at the location where the car was located so to call from there. When I finally arrived at the location of the vehicle I called the tow company and, big surprise, I was going to have to wait an hour (I was expecting that) and it was going to be $140 because I was going to need a flatbed. I work with cars and knew this was a load of BS! The reason that I was going to need a flatbed was because I was having a Honda Accord coupe towed, not a sedan. The car has front wheel drive, it is not a four wheel drive, and is not too low to the ground so there was not reason for the flatbed... other then to to rip me off. I finally called Roza Roadside Assistance and Phil said he would be out there in 25 minutes due to the traffic, it was rush hour, and that he would do it for less then the $92 I was quote by the first company. I was excited and relieved, he would be there much faster, and for less money... but I was cautiously optimistic. Phil arrived in quickly, loaded up the car in no time, was incredibly friendly, polite, and HE STUCK TO THE ORIGINAL PRICE!!! We went to the shop to drop of the car and the customer service was still awesome! I am so happy to have found him and his company on Yelp. I have his card and will definitely be using him again if I need anything in the future. My experience dealing with him was the smoothest and easiest part of my day. If you need an AFFORDABLE, fast, friendly tow or roadside assistance and you can't afford any "surprises" I would give Phil a call, you wont be disappointed. read more

A shining example of going above and beyond for the customer! Phil not only came to our house to help with a flat tire, he then went to two salvage yards to find us a new wheel when we discovered ours was damaged. He was quick and efficient. Very pleasant and extremely responsible you priced. I will be telling everyone I know about Roza. read more

I have used this guy twice when I allowed my roadside covergae to lapse. Very helpful, reasonably priced and very fast response time. He always has time to look at my vehicle and offer advice. Biggest plus is he's negotiable when customers pay in cash. read more

Nothing to worry about with Roza. I was just dropped off at BART after being towed to the dealer. My Prius why-plug-in blew a tire and that worthless foam didn't do anything. Roza came in 20 minutes. Thanks Toyota for not including a spare. Get a spare for your plug-in or get to know your local tow truck driver. read more

The best road side assistance in the country. I misplaced my key and Phil from Rosa helped take me to the nearest dealer. After some different challenges and traveling to different locations Phil was with me the entire time. I am supremely blessed and lucky for Rosa roadside and could not recommend more highly Roza. Thank you truly! - ANDREW read more

Thank you Roza Roadside Assistance! Phil helped me get my keys out of my car. He easily got into my car. However, I threw a curveball at him by adding that I left my keys in the trunk. He definitely knocked it outta the park when he popped my trunk open WHILE he was on the phone. Everything went well and fast. Best part was how fast he did everything. Most definitely a good suggestion if you need help in Alameda. read more

great service, cheap and fast would recommend this to anybody that needs a fast and cheap tow

Don't have much call for towing service as AAA customer but reached out to Philip on a bind. Communications were by email and response time was spot on. Due to a miscommunication however there was a little glitch for first call arrival time. Philip took the effort to rearrange others on the pipeline to accommodate the error and ended up making a second call for the same car to be towed twice! Thanks Philip! read more

Hire this amazing small business towing company. Owner Phil Roza demonstrated he is a master at his craft: diligent, experienced, responsive, a thoughtful smart problem-solver and a personable nice man. We are all looking for companies like this to do business with! I needed careful help to move a vintage car with flat tires away from a fence, parked behind a building and down a narrow driveway. Phil thought about his options and carefully moved the car with perfection. I am so impressed and happy I found Roza Roadside. Roza's Yelp reviews are great, now I'm adding my own glowing review. He got the job done, his pricing was good. Please hire this diligent small business. Prior to finding Roza Roadside Assistance, for two weeks I 'tried' to do business with Ted & Joe's Towing, a long time Alameda CA tow service. I was referred to them by a local vintage car collector friend. I asked Ted & Joe's if I could pay them to meet me 15 minutes away from their shop to discuss how to move a vintage car and an approximate price. I was told by the female receptionist, other male employees answering the business phone and even the owner, Ken that I would get a call back. Days later without any callbacks, I receive a Friday afternoon call from one of Ted & Joe's tow employees that he was waiting for me at the location of this parked car. I drove over and the nice, young energized tow guy took measurements & pictures. It was Friday, approx 3:30pm, he said he would go back to the shop and discuss this job with the owner Ken who decides their jobs and pricing. I was to call back by 5pm to see if they wanted to move the car that evening. At 5pm, I called the office and the receptionist said owner Ken was out on a job, that she had the pictures and would talk to owner Ken. She asked that I call back tomorrow (Sat), that she would be there. I call back approx. 10am, male answers saying receptionist already left and owner is away for the weekend with his wife. I left one more message saying to please call me back, even to say they do NOT want this job so I can move on. How hard is it to callback a customer that you've been stringing along for almost two weeks? Luckily, I finally gave up waiting for this unresponsive, ill-managed and haphazard (tow) company. Haha, luckily I wasn't stuck on the freeway somewhere waiting for these yoyo's. SO grateful I found and hired Phil Roza of Roza Roadside Assistance who appreciated my business and got the job done perfectly! Hire Roza Roadside Assistance for Alameda County jobs, 510 823-5788. read more

My car died in a 2-hour parking space, and I had to get it to a mechanic before I got ticketed. I called a number of mechanics, but he responded, told me he could get there soon, and promptly towed my car. As it was a 2-mile job, I could qualify for the $50 local-to-local deal offered on the yelp site. Friendly guy, good service. read more

Very quick friendly and professional. He said he would be there to change our tire within 13 minutes and came as promised.

They were great. My car wouldn't start while in OAK airport parking. I arrived home to find a dead car. I left my lights on. I called and he said he'd be there in 30 minutes and that's when he showed up. I paid $60 for a jump and I think that was fair for the last minute service on a Saturday. Thanks! read more

Fast service. I was out of town and left my lights on!! Came out to a dead battery.. thank u so much