We really wanted to love and trust this shop. Our car started throwing a cylinder 6 check engine…read morecode and we asked them to diagnose it for us. They told us we needed to replace the ignition coil and spark plugs and that would solve the problem. After charging almost $900 the code came back in less than a month. We took our car back in and they told us they couldn't figure out what was wrong with it and to come pick it up. We asked for a list of tests they ran and the results. We got a small list but no results. A simple search from chat gpt told us what the problem could be and easy tests that could be run to confirm it. Two other mechanics confirmed that they could have run a simple test to confirm the head gasket was bad as well. Now we get to pay another mechanic to diagnose it and replace the head gasket after already wasting $900 with carsmart.

I needed to fit in an oil change before going out of town. They were quick and easy to schedule…read morewith so I didn't have to stress. I got in the same day I called to schedule! I have been to both the Smithfield and Logan location and would recommend both!

Very impressive they arrived when they said they would !…read moreFast and polite. I was on the road again in less than an hour. Also the most reasonable price I have experienced! I have four hundred and thirteen thousand miles on my rv when I stopped for fuel my air system stopped charging. No air no airbags no brakes! He had to work on the dirt and repaired my rv no complaints. This shop will remain in my file as fast and reliable !

I was doing a cross country trip in my 1995 eurovan and it started overheating. I called several…read moreshops in provo and they were weeks out from being able to look at my van. I called Alfs and alex was very kind and said to bring it right in and he would take a look. Turns out i needed a thermostat and a serpentine belt that was starting to shred. Christian and alex took time out of their busy schedule to get me back on the road within hours. These two guys went above and beyond from getting the parts to having amazing customer service. I am blessed to have had them there and willing to help in my time of dire need. These guys are top notch. Thanks again Christian and alex.

Didn't tell me how much the service would be ahead of time or disclose what they were doing before…read moredoing it-then charging me for it. Didn't listen to the explanation of the whole problem except to shrug it off. Implied a visit would be less money or not even worthy of being charged. Instead they charged me a weeks pay check without actually fixing anything. Didn't address nor fix the actual problem. Surprised he didn't try to sell me blinker fluid. Seems like they would work if you wanted to go to a local person but i felt like i got fleeced. Felt like i paid to have someone kick my tire and say: yep, it's got enough air.

My daughter was driving home thru sardine canyon in an horrible storm. She was pushed off the road…read moreby a truck into a snow bank! He showed right up and got her out! Was so kind and professional! I absolutely recommend this company! They were absolutely amazing!!! highly highly recommen!!

We bought a great used Subaru Forrester! The whole…read moreexperience was wonderful. Our salesman Jake was a real no-pressure gentleman. He gave us all the info we asked for and allowed us to test drive it twice! Loving our "new" Forrester with a 90 day warranty!

We were referred by a friend, and Rich's didn't disappoint. Dean was so helpful. He answered all…read moreour questions, and he gave us the space we needed to make our decision. He also shared his personal experience about a Subaru Forester to help us make a better decision. Wendy and Kendall both worked hard to make sure the financing process was stress free and helped us get the best rate possible! When we found a defect in the sidewall of our tire after having the car less than a week, they quickly remedied the problem. Our experience at Rich's was a million times better than our experience a few years ago with a big name dealer in town. We will be back again for sure!

I went into Woodruff to have my car AC looked at. It was blowing semi-cold air. They didn't really…read moreknow what would fix the problem and said they would start with the expansion valve. If that didn't work, I would need a whole new AC kit. They put in a new expansion valve and that didn't fix the problem. That cost me over $600. I feel they were just throwing parts and looking for a fix. I also feel they took advantage of me as a female. I came in alone and they figured I didn't know much about cars and they took advantage of me. If they would have continued to try to fix the problem I would have ended up spending around $2300. I decided to get another opinion. I took it to another mechanic who diagnosed that I needed a new compressor and were able to fix the problem. It is now working great. I would not recommend this business to anyone. They do not know what they are doing and are just trying to run up your bill.

I always go to Woodruff when I have a repair. I have an older car that has had a range of issues,…read moreand they were the first mechanics to actually listen to the problem I was having and kept testing and working on it until they discovered the problem with the system. This initial dedication and determination to find the root cause of the problem created a customer for life!

Accident Pros came highly recommended by a friend. I reached out to them for a bid on the work I…read moreneeded. I was not disappointed. My entire experience was handled very professionally. They truly believe in customer service. I will return and I recommend Accident Pros to all in need.

Jaime is so nice and very organized! The insurance I was dealing with was not the nicest and she…read moreended dealing with them for me and making sure a rental was ready to go. They had my car done within the time frame they said. My car looks brand new again. The experience here was nothing short of amazing.

I had to get new brakes this spring and they were honest about what REALLY needed to be fixed. Too…read moremany auto repair shops treat women like we're stupid and don't know anything about vehicles. My ex-husband knew basic mechanics and I learned a lot from him.

Mike and his team went above and beyond! My daughter was driving cross country when she had a scare…read morewith her car in Logan. The first repair shop told her she had blown her crankshaft and needed a whole new engine. Mike made time to look at it on a very busy Friday and found that it has an oil leak that she just needs to keep full. What a relief! And he would not even accept payment! So sweet and much appreciated for a broke girl driving to grad school in Virginia! Thank you to Mike. We will pay your kindness forward!