I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

We were required to replace the entire first floor of engineered wood flooring due to water leak…read moreissues. Alan's was the low bidder. We received excellent advice about appropriate replacement materials. Then a timely period from signing the contract to being ready to go to work. Alan's showed up on time. Their work is beyond excellent; and done by true craftsmen .... the lead man was described as "He's the best" and that he is. Finally, they finished the work on time; and cleaned up beyond our expectations.

Alan's installed LVP flooring on our main level a few years ago. They did such a nice job that we…read moreknew who to call when we were ready to do the upstairs. A few months ago they installed not only our upstairs flooring, but our basement stairs as well. Once again, they did a terrific job! We could not be more pleased.

He's wonderful. He has done several jobs for me and is meticulous. I am happy that I found him to…read moredo a pantry addition, hang shelves and barn door.

Canard did some work for us at our lake home and it was incredibly well done. Quick, on budget and…read morewhat great communication. If you're looking for a honest person who does fantastic work, Roger is your man.

I've been doing flooring projects with Bridgeport for 25 years. This project was another win. Great…read morejob on replacing hardwood floors. Carol came out with samples, explained the options, and showed us samples at the showroom making it easy for us to decide. Installation crew is best ever. Hardworking, polite, great installation and clean up. Love the new floors.

Well what can I say, this was probably one of the best experiences I've ever had with a company! I…read moremean from the very beginning I could tell that they were just honest people trying to give me the best price! It's crazy I got different quotes that were three to six times higher than what Tabitha and Matt and their team were offering me. It's like they want to give you a great deal and make you feel good that pasta you would spread word of them but they don't require. But here we are, I have to spread word of them because they were absolutely amazing especially because this project was for my mom's house and I really wanted to make it look good. Tabitha was so responsive, and the team that came and did the install were so professional, they were so clean, just all around an amazing company. So if you're reading this don't hesitate they are your go-to guys unless you're trying to pay four to six times higher LOL:-)

They just installed new wood floors in my old house in Helen GA area and I am very pleased with the…read moresales service from Ross and extremely pleased with Gabriel and his crew who installed my floors. Both Ross and Gabriel were professional, on time and communicated through out the whole process etc. I could not be more pleased and I am a picky person I'm an Engineer. Great Job Flacks Flooring. Chuck S.

Very pleased with our experience and purchase. We needed runners for 2 sets of stairs, and Flack's…read morehad a large inventory of remnants. They bind the carpet on site, and the runners were ready for install in about 10 days. Excellent customer service from Amy, and our installer Cornelio did A+ work!! Cheers! RS

We went through a contractor who uses Legacy. We were renovating our master bath. We went to the…read moreshowroom where we had a dedicated professional work with us. We picked out what we wanted, quartz and a couple of days later once our vanity was installed, Legacy came over and took exact measurements and about 10 days later they installed the countertop. They did a great job! We love the new countertop and plan to do our kitchen sometime in the future. We will return to Legacy.

We love our countertops! A huge thank you to Kamila and her team for making that happen. We were…read morevery picky and nervous to spend the money for a Quartz countertop so there were a lot of back & forths but Kamila was always there to answer our questions. She even set us up with suppliers to go see the pieces in person. (one actually came to meet us on a Saturday morning early). When the time came to install, the guys did a really good job. There were a few minor issues that she arranged to have repaired within a few days. That team was also amazing and did everything to make sure we were happy with the final results! We love the finished product and would recommend Legacy Countertops for sure!! Thank you Kamila and Team! Photos to come when we're finished with the cabinets...

Mr. Allen and his team--Pedro, Freddie, and crew--were awesome! I purchased my grandfather's home…read moreand discovered hardwoods under the carpet, some of which were damaged from my grandad overwatering his plants. KTW repaired everything beautifully. They were punctual, professional, offered helpful tips, and completed the job swiftly. I received several quotes, and KTW was relatively more affordable compared to others with similar pricing. Highly recommend!

I recently used KTW Flooring in Atlanta to install hardwood floors in three of my bedrooms. I could…read morenot be more pleased. Their pricing was exceptionally reasonable but more importantly they provided a great service. Allen was very accommodating and worked tireless to ensure that the quality was up to my standards. The guys doing the work did an exceptional job, limited the amount of disarray, cleaned up well after the project was done and even fixed the hinge on my door without being asked to do so. I will definitely use again. The floors turned out beautiful and I can't wait to have them finish the rest of the house.

We had an excellent experience with ASARs repairing and remediating our chimney stucco. Richard was…read moreincredibly transparent, honest, and communicative throughout the entire process, making everything easy from start to finish. ASARs was able to use the professional stucco inspection we had already completed instead of requiring another one, which saved us time and money. Once the old stucco was removed, they discovered additional framing damage, but they repaired it the right way while honoring their original quote. The crew arrived early, stayed organized, completed the project in just a couple of days, and did outstanding work. The new stucco and paint match perfectly, and they even sealed a few additional gaps around the exterior of our home. We received several quotes, and ASARs was the fairest by far. Their quality, integrity, and communication exceeded our expectations. I would absolutely recommend them to anyone looking for professional stucco repair or remediation.

The reviews of 5 Star from others are spot on. The workers on my repairs were on time every day…read moreand worked continuously. They were professional and meticulous in all of their efforts and did not miss anything. They communicated with me concerning other issues they found and provided good input. I am very satisfied with this work.