I was very impressed with this Ruby Tuesday. By far the very best. We were greeted immediately by a host. The restaurant was very warm since it was super cold outside. There was no wait time but it did seem like a full house. They were cleaning tables off immediately. Our waiter was Charles (hope I have this right) and he was awesome! He constantly had our drinks filled and made sure we had everything we needed. The food was excellent. I had the salmon and it was delicious. No bones at all! The salad bar was always full and had a great variety. They were very convienant and made flavored sprite for us. I also tried the white sangria and it was amazing. Made just right! The restaurant was not too loud and it was very comfortable. The bathrooms were super clean and music was just right. I highly recommend this Ruby Tuesdays especially if you are staying in one of the local hotels like we were. read more

By far the worst service I have ever had....they bring the food out minus my husband's fries and the waitress says she will be back with the fries and she disappeared and we never saw her again. We were done eating for like 20 minutes, had no drinks left and had to stop someone and have them go find her so we could pay and get out of there so our son could go to bed. read more

Pretty good food. The salad bar is awesome. Main complaint is the prices. Really?? Ok airport food. Nice quiet dinner. Waitress need to be more attentive. But they are friendly. read more

Never a big fan a large Coporate resturants but this one stands out. The service was much better then expected.

I don't like to post negative reviews on Yelp, but I have to in this case. Right off the bat it takes about 5 minutes to seat us with the restaurant 3/4 empty. Next the waitress comes by to take our drink order and disappears. We place the order for our 2 grandchildren and then our order. After about 10 minutes she brings out the kids meals. We wait another 1/2 hour for our order of 2 cheeseburgers. And they're not coming out and neither is the waitress. We get the manager and tell her to bring free desserts for the kids because we are still waiting. She tells us the burgers are cooking and will be ready soon. She brings out ice cream for the kids, but guess what, no burgers. Another 10 minutes go by and the burgers do appear but with the wrong sides. The only reason I gave 2 stars is because they comped the burgers. I read other reviews with the same complaint about slow service. Obviously they aren't interested in improving their kitchen and wait staff. Avoid coming here read more

After a very long day--my best friend was having eye surgery at the Wills Eye Hospital here in Philly so we started our day at 430 this am for the 2+ hour drive from the DE shore for a 9am appointment we were looking for something easy and considering it was a walk from our hotel Ruby Tuesday was the obvious choice. It was fairly busy but we were seated right away. The restaurant must be fairly new or recently redecorated and incredibly clean. Sarah our waitress was very attentive and efficient. Everything came out very quickly and the salad bar was well stocked and very fresh. Yes it's Ruby Tuesday so you have a certain level of expectation but this Ruby Tuesday met those expectations and exceeded them. A very pleasant end to a very stressful day. Thank you Sarah!! read more

After eating with my family last night we gave the waiter 3 separate debit cards for the bill. Upon leaving the restaurant about 30/35 mins later I get a phone call and text message from the fraud prevention of my bank letting me know a high amount was just charged to my card from Ruby Tuesday that looked suspicious. The bank was going to lock my card which meant i was going to have to get a new card and of course that meant changing accounts that are tied to that card as well. Super inconvenient so I asked the bank to hold off and make a note that I would contact the restaurant to see what happened first. I opened up my bank app and low and behold the amount for my share of the bill was pending authorization, but both amounts combined for the other 2 cards was also pending as an authorization...which means someone swiped my card twice! So I called the restaurant and spoke with Gabe the manager, so he said that was his name. I informed him of the issue and told him who our server was. It was ironic because I never even gave him my receipt number. He put me on hold and them said he had all 3 receipts from the cards charged and each one aas closed out properly. So I asked then why am I seeing 2 pending authorizations on my account, 1 that coincidentally was the amount the other 2 cards should have been billed...wait for this...he says "well maybe your bank is holding an amount until your charge clears." I said "what bank do you know holds almost $200 for a $60 bill???" (we had a large party and split the bill). Plus I kept telling him, and I mean KEPT HAVING TO TELL HIM, that MY BANK CONTACTED ME ABOUT THE CHARGE!! So he proceeded to keep telling me my bill was closed out correctly but couldn't tell me why I see another charge. So I said find my server and ask him because he obviously had to swipe my card twice. Gabe proceeds to tell me that unfortunately they are busy...so I had to raise my voice a tad and say I don't care, these are fraudulent charges flagged by my bank and he needs to give an account! So the server comes near the phone and proceeds to say he did not swipe my card twice...then SOMEBODY IS LYING!!! So Gabe begins to say, again, my bill was closed out with the help of another manager so I ask if I can speak to that manager and he said I couldn't because he was in the kitchen cooking. So I had to raise my voice again and tell him I don't care, and that I was coming back down there with the police because I had proof of fraud and someone down there is playn with my money! Suddenly the manager becomes available. So the manager Chris says that he did help close out the bill because the server who is also a Chris came to him for help because he made a mistake somewhere. He said he's looking at my receipt and sees it's closed out properly because he did it. So I said I am not arguing abt the closed out receipt, I said nobody is explaining to me WHY there is another charge of $188 pending on my account which is $94 x 2 coincidentally the other 2 cards should have been billed. I said why can't someone jst say we accidentally swiped your card twice and we apologize and the authorization will drop in a couple of days. Instead yall keep telling me my bill was closed out properly! So Chris explains to me that when you pay with a card the person types in the amount pre-tip, hits "credit card" and them swipes the card. He them says, if u don't type in an actual number the machine will charge the whole bill. I said well the entire bill was not charged to my card, but the card HAD to be swiped twice and he screwed up something because there are TWO SEPARATE TRANSACTIONS I'm looking at I'm my account. He says honestly he should have informed you that he made a mistake on something when he brought the receipt to your table, then I said well he's obviously lying because he claims he didn't swipe the card twice. He said well they had to let some folks go recently for making some similar mistakes so people are a little frightened. I DONT CARE, he is LYING and Chris even said that server is a manager as well. So Chris said he was going to put my receipt in a box in his office and if I don't see the authorization drop by tomorrow (Tues) to call back. So he didn't really explain what happened, he just knows he had to step in and help the server because the server said he messed up. Sounds to me like the server knew EXACTLY what he did and is not fessing up to his blunder! So based off what Chris the manager told me this is what I can deduce...the server must have put the cash first, then swiped my card for my bill for my correct amount which left the $188 balance which was $94 to be charged to the remaining 2 cards each. Instead he picked up my card again, swiped without putting in the amount which put the $188 balance on my card! So instead of saying exactly what he did he just asks for help. read more

Close to the hotel, but would not be a first choice next time. Service was ok, but food blah, not very clean and salad bar (the reason I like RT in the first place) was not kept up very sloppy... Wawa up the street has great subs, better choice... read more

I had a party of 6 and we entered at 6:20pm. I was told a 30 minute wait. Ok... that's not bad for a Saturday and considering this is probably the only restaurant in proximity to a lot of hotels, I didn't mind. I noticed two 4 top tables leave and cleared off and just left sitting without another party being seated. These tables sat for about 15 minutes. So after waiting for 40 minutes, we decided to ask if they could split our party in to two tables and lo and behold, they gave us the two 4 tops. The waitress was very nice. However, service was pitifully slow. I ordered a simple salad bar and soup. The pasta salad from the salad bar was overly salty and the potato salad was runny. The soup was broccoli and cheese and salty as well and I only ate half. It took a while for our waitress to clear our table and bring us our check. We paid our bill and waited quite a while for change to be returned. More than anything else, it is poor management and training that is causing such delays for patrons to be seated. Food quality, well... it's been going down hill over the years. read more

I live down the street, this place is very convenient for me but thats about it. Nothing special or great about it. Food is just okay. And to be honest, its not just this ruby tuesday.. ive been to a couple and it seems to be the same case for all of them. Just not happy with their menu, it kinda stinks. read more

Ruby's a bit overwhelmed by Penn Relays crowd. Not bad with the food. A hostess who was so calm she took a full 5 minutes to face and space about twenty menus at her podium before taking our names. Should have walked but had no inkling of our Marriott Courtyard's Bistro....limited choice but zero frustration. No real restaurant choice nearby. read more

Read the reviews about service and went anyway. Very busy place but service was good. Food was serviceable.. Steak not cooked properly but it's not Ruth's chris so the overall was fine and fit the bill. Salad bar clean and fresh .. Overall it achieved the goal for this weary traveler read more

I broke my own rule and did not read reviews before going to restaurant. It's is only place close to hotel and very poor service and won't go back. read more

My husband and I grabbed a quick bite at Ruby Tuesday on Thursday evening. The salad bar is the top rated thing there. Our burgers we better than the burgers we had at Bobby Flay Burger place. Fries was hot and good. Over all we had a good experience, compared to a last three restaurant experiences. read more

Our flight was delayed and we got in kinda late for an anniversary week. We wanted to get a nice dinner at a brand that we knew, so we decided to spend a little more and get Ruby Tuesday's. This location does not uphold the Ruby Tuesday standard. In fact, if this was my first experience with Ruby Tuesday I would never go back. The host did not even stand up from the bench he was sitting on when we walked in. We were so excited looking at the menu, but the food was incredibly bland when it came out. Despite what it says in the sign, this is not a Ruby Tuesday. You can do better than this, especially for the price. read more

This was my first time having a bad experience at a Ruby Tuesday. We waited 20 min for the waitress to take our drink order then waited an hour for our food. The bus boy was sweeping around us by our feet while eating. When my dad received his food they have him a side of grease, yes oil, instead of butter. The waitress brought the manager over and I mentioned was rude and made excuses. The whole staff needs to be retrained. Will not come back here ever! read more

Dirty glass, employee sweeping carpet with broom while we were eating, chipped plate, salad croutons mixed in salad. Won't eat here again!

Don't waste your time....no service....employees horse-playing...all the negative reviews were spot on. Management replies to Yelp reviews, but hasn't changed a damn thing. You're better off taking a shuttle to the airport, coaches, or eating at WAWA. A half-dozen bar area tables were available, but the tables weren't cleared and extremely filthy. read more

You would think with the number of hotels around, there would be more choices, but you are stuck with this place. Arrived after a flight and just wanted dinner. What I got was a conversation with the local drunk, ignored by the female bar tender, and bugs flying around my beer. Don't sit at the bar is my best recommendation. Food was typical. read more

Pleasant enough place. As other people have mentioned, it's the only restaurant within walking distance of a ton of hotels. When we went, the place was crowded. The food was pretty good, but not perfect. The service was very friendly but not super fast. They let us use two coupons even though there was a limit of one per customer. read more

Service was fabulous. Location is right at the PHL airport. Food is OK. Salad bar was AWESOME. Not the nicest area to be at, but it is convenient for travelers and if you like salad, it is very good. read more

Food awful. Been to many Ruby Tuesday's and this was the worst. Greasy over seasoned food. Steak sent back. Medium steak came out well done. Service was good but after all that not even an offer to make it better in any way. Go somewhere else. read more

Ugh - zero craft beer selection. Outdated generic menu. Only thing edible was the salad bar. But no other dining options off airport campus. Come on people, you are right by the airport!! Surely you can find some scrap of local culture to offer so we don't leave thinking Philly is a complete noplace stuck in the 90's?? Nicest darn servers though, bless their hearts. read more

This establishment was full of, by far, the most inconsiderate and rude staff I have ever come across. The older Caucasian gentleman and woman that seemed to be managers, moped around the facility the entire time ignoring customer's questions and concerns. The bar top / seating area was completely sticky, intermittent food everywhere. I ordered the petite sirloin and it was HORRIBLY undercooked. There were 3 pieces of broccoli on the plate and the sweet potato fries were stiff and overcooked soggy pieces of wet sopping fried mush. To top it all off, because I was disgruntled with my service, I offered a smaller than average tip. I tipped nonetheless however. When my waitress read my receipt she proceeded to stomp around the bar, slamming her stapler on the register as she stapled my signature receipt together; then she promptly proceeded (proudly) to broadcast to her fellow wait staff PUBLICLY the "size of my tip" and how I was a selfish ass. Worst. Experience. Ever. Will NOT recommend RT's to other friends and family.... read more

Wait staff was slow. Salad bar veggies were freezer burnt. Very poor internal communication on which waitress owns what table. Food was slow to get served. I'm from out of town so hoping the locals don't routinely have to experience the same level of quality read more

Ordered the top sirloin dinner with mashed & green beans. Steak- couldn't cut through a third of it & all of it was blasted with black pepper, which I don't use. The potatoes were cooler than room temp & I ended up not eating them. Green beans- had a choice of soft or hard. Waitress was fast, maybe too fast, couldn't hear her. Manager asked if she could do anything else for me????? Afull price for a partially eaten meal?? Like what ? serve me cool 'hot' coffee ? , She neither verbally apologized nor comp'd a the uneaten portion. We're in Philly every so often & will not return here. As a matter of fact, maybe we'll be better off with microwave dinners at the hotel. read more