This place was horrible. The smell of the rug and fermented fruit made me gag. I ordered a hamburger that came with a stale bun. The food was not fresh at all. The service was good but this place needs chef Irvine! I will not be back! read more

Oh Ruby Tuesdays, you never fail to disappoint when a girl wants to hit up the salad bar. I visited this location with a group of six. The waiter was very accommodating to our desire to sit and chat, as well as with our need of separate checks. The food was good, the service friendly and the beer cold. It's also one of the very, very few restaurants near the airport, so if you don't want to pay too much for a crappy burger at the Sheraton Suites, it's a great option. read more

For us, this place wasn't nearly as bad as the reviews made it sound. We were staying in the hotel next door. Although it was crowded when we got there, we were seated quickly. The service was polite and prompt. They had some good kids meals selections and the standard Ruby Tuesday fare. In all a decent choice for someone staying nearby and not looking to venture far to eat. read more

Just been sitting at the bar. They are all wonderful, hard working and delightful. What a pleasure. Thank you!!!

I'm not one to get too bothered by a restaurant but this experience just wasn't good. It started off with walking in, to what looked like 2-3 hostesses and a server, may have been 2 and 2. Why 4 people were congregating there, I don't know (yes I know this is being nit picky but nothing went right this entire dining experience) one made eye contact with us right away, seemed to have a slight attitude in her look and the silence started. That awkward silence where apparently it was difficult to do your job and greet us. Finally another girl standing there greets us, stumbled over her words and then both girls start laughing and giggling like they were in middle school talking about boys. Stumbling over your words is fine, but this isn't a middle school sleep over. We get seated. Server takes forever to greet us, however he was very pleasant and did recognize the fact that we had been there for awhile. Gets the drinks and takes our food order. I haven't been to a ruby Tuesday's in years but the salad bar seems a lot smaller and lacking. I sat at the table for several minutes with out silverware. We also ordered an app, that never gets put in and our main meal gets delivered while I'm in the bathroom that smells like a piss saturated subway station. My boyfriend ordered the bacon cheese burger. Server, very apologetically tells my boyfriend that our app was missed and if we want to cancel it. My boyfriend asked to wait a second till I returned to the table. I Come back and begin to eat, We were half way done eating our meal before the server returned to see if we will still wanted the app... Really pointless now so we cancelled it. My boyfriends burger was also well done, not medium but at this point in the evening that is a minor problem. More disappointing was the non existence of bacon on the bacon cheese burger. Oddly enough, I think we were only charged for a regular cheese burger so we didn't bother saying anything. ($10 something) Just disappointing. Any of these concerns individually is not a deal breaker but the only positive things I can say about this place is that whenever we saw our server, he was nice, did recognize his mistakes and was apologetic, and the salad bar area was spotless. read more

Food was cold and nasty, ribs taste like if day old, salad portions were skimpy ice tea in small coffee cup , no plastic ware or napkins, not happy at all read more

they okay. Never liked Ruby Tuesday, but there salad bar is on point. They over dress your food with sauces and spices that you don't get to enjoy the freshness of your food. But if you hungry and don't care, come here. read more

As good as it gets by the airport. The bar is good with quality offerings. Service and food are inconsistent. Drinks can be mixed well one minute and have the same melted ice woth no straw stick the next. Dont ask for anything special with your food, its too difficult for them. There you have it. read more

Ordered take-out and it took a very, very long time. I was told 20 minutes but ended up waiting for a little over an hour. I only ordered a tiramisu and a chicken sandwich! The manager walked in and out of the kitchen and was nice enough to acknowledge me by name and apologized for the wait. When the food finally came, she was kind enough to throw in four free cupcakes as compensation for the long wait. The order was still warm when I got back to my hotel room which is good I guess. Then again, my hotel was only across the parking lot. Unfortunately, the food wasn't that great, it was just plain 'ol okay. read more

Waitress forgot the kids orders and then misordered them. Manager offered desserts but we had a 2 hour drive ahead of us and we didn't have more time to wait. Undertrained staff is a management failure. read more

Walked out 30 minutes after sitting in the bar area as the staff failed to provide service.

Not sure why this place only has 2.5 stars. I really liked it. I ordered online, by the time I arrived, maybe a couple minutes after the time I said when I submitted the order, the food was ready to go, and it's not cold even after I paid and walked back to the Courtyard. The food portion was very generous, I couldn't imagine any other Ruby Tuesday would give me more. I ordered medium rare sirloin, it was appropriately done, and taste really good, it didn't have overwhelming sauce or spices to it, which was really good. I got sides of spaghetti squash and grilled zucchini, there was a lot of them and both of them were well done and delicious. For a restaurant that's in such a close proximity to many hotels and the airport, it's a good lunch/dinner option. read more

Friday evening 7/12 around 9pm. My first time at this restaurant was the worst I ordered the salmon and I got the tilapia so that had to go back then my son ordered the pasta with shrimp it had a hair in it so we sent it back they came back with chicken and pasta which was not what we wanted so when they finally brought back what we thought was a new plate of shrimp and pasta that also had a hair in it and I believe that that was the same plate of pasta that he was originally given with the same piece of hair. I was disgusted I will never return and the manager just seemed very nonchalant as if he didn't care at all. I really liked our server and I know it wasn't her fault but I will never ever return to this restaurant again. Wish I would have picked a better restaurant while visiting Philly. read more

Good food. Aweful service. 15 mins to be greeted. Another 15 to get my dink and place my order. About 20 mins to get my meal.

The four stars are solely for the food. I always love how the food tastes like a home cooked meal. I went there with my husband, at about 11pm, both starving to death after a comedy show. When we arrived there, no one was at the hostess desk, and we had to call out so someone could direct us to tables. The service was indeed SUPER SLOW, even though the place was dead, no more than 5 seated tables. We waited 30 mins for our food to come! But at least, when it got there, it was just dee-licious! I ordered the tilapia and mac and cheese, my husband ordered the mashed potatoes with chicken. Everything tasted finger licking-good. If the service was better, it would have gotten a higher rating. read more

Good meal. Good service. New sauce was good. Basic salad bar. Not heavy meal. Calories on menu make you second guess

The good news is the food I had wasn't half bad. Better than I might have expected. The service and environment are just awful however. If you have to stay in this area {this is the ONLY place to eat for about a mile or more), lower your expectations, check the ridiculous calories of most items, and try to put up with a very crowded restaurant with service that is inattentive due to how busy it is. read more

I was so pleased to find this oasis in a storm last week. Fast, friendly service and the food and drink was all good. I loved it's proximity to the hotel I was staying at. read more

20 min just to get serviced??? No freaking thanks!! Under staffed and the customers feel it!!

I usually stay by the airport when I visit Philly and this RT is my favorite to go and enjoy decent, healthy food within per diem served by a fairly friendly wait staff. Salad bar is usually fresh and in high demand; someone takes pride in the broccoli/bacon/cheese sidebar dish and I appreciate it. I like the health conscious menu with calorie counts listed that helps me stay away from unwanted carbs! The ribs were especially good and was not disappointed by the spaghetti squash side. Highly, highly recommend the Mango Iced Tea that comes with the bits of sweet fruit in the drink and topped with a sprig of mint! read more

In town for an interview. I came here because it was close to the Embassy suite. I asked for limes and they didn't have any. The bartender was not very friendly. The food was ok. read more

I arrived late into the airport and stayed at the Microtel Inn & Suited by Wyndham and walked over to Ruby Tuesday nearby. The area looked safe to me. I had the salad bar and added avocado and salmon. The salad was good (although some of the lettuce was browned and wilted). The salmon was delicious and a larger portion than I expected for the $5.00 price. I thought the avocado was supposed to be a full avocado for the $2.00 extra price. The cucumbers, peppers and tomatoes were are fresh and tasty. The service was courteous and quick. I will eat here again next time. read more

Service was slow but she was nice. They were not busy this time of day. Food was presented well and tastes good. Margarita. Was also delicious. read more

Ruby Tuesday - The quesadillas. On the combo section. - American Near Me - Philadelphia, Pennsylvania

Honestly, I don't know why I went back. I had been there before and it was not good but it had been about two years. Once I got my food, I remembered why....hand breaded shrimp my rear. It was bad....b...a...d. The reason I gave them two stars was the service. It was good but not enough to make up for the food. I'd be hard pressed to recommend them.... read more

I hope their kitchen is a lot cleaner than their men's room.

Ordered my usual for Ruby's- all vegs & salad bar, with an on tap Yuengling after I moved to the bar. I didn't even see a server for 10min while sitting at a hightop. The hightop area was super slippery too--chairs slide around on the tile floor. the Salad Bar was lacking a lot of veggie items I'm used to in Hawaii. Otherwise, food was normal. bartenders were a great improvement over the needs a lot of improvement servers( barely a dozen customers in this big place at time I went). read more

Ruby Tuesday - Got a takeout lemonade too. Just a few min. Walk from hotel...staying for early Am flight - American Near Me - Philadelphia, Pennsylvania

I went to this restaurant because it was very convenient (in the parking lot of my hotel). I sat at the bar and had dinner. The bar area was dirty and the bartenders were making drinks after pushing the trash down with their hands in the trash can. I saw drinks returned because they had bugs in them while I was there. If this is what it looks like where a customer can see it, I can only imagine what the kitchen is allowing. I will go without food before I will return to this establishment. read more

Had the Bourbon glazed pork chop...outstanding meal...a little pricey, but I didn't mind because it was so delicious. Service was weak, and salad bar was smaller than the chain usually has, but it was fresh. All in all, a good meal. read more

It's hard to give these folks less than 3 stars only because I'm wondering what I really should expect from a place in this fast food category. The hickory-smoked Bourbon chicken was low-calorie with spaghetti squash, and priced for a place that sits as the only restaurant near a major airport. It was burned pretty bad, but the wait to get it precluded me from sending it back. The salad bar was fresh, stocked and clean, despite its limited breadth. That was a nice bonus. The staff seems rather new and were pleasant and as efficient as can be given the fact they are understaffed. A better-quality nearby option would be a fresh sandwich and salad from the local WaWa. read more

While convenient to Philly airport and its hotel, this Ruby Tuesday doesn't measure up to other restaurants of the chain. The chair seats are cracked vinyl, the restrooms need attention. Our server was friendly, but he forgot items. Food was average. read more

Horrible service ..... Food presentation is poor.... tastes horrible and also cold like it was taken from the freezer and served like that. Don't patronize... don't waste your hard earned money.... the steak was bland & dry.... coleslaw had a funny smell like it was stale & spoilt! The rice looked like vomit and the grilled shrimps was tasteless and COLD. I was so appalled. This restaurant needs to be shut down read more

The worst bartender service I've seen in a long time. It has a tiny bar and the two beauties behind the bar were more concerned with their gossip than filling glasses. Bottom line is it's the only place in south Philly and they know it. read more

Dropped into this restaurant because was nearest to the hotel. The service staff were courteous, but the food was below standards for a chain hotel - the fries were on the soggy side, the steak was tougher than usual. Just little things that were off, but still a notch below a chain standard. Maybe they were just having a bad night? read more

I had spicy fish tacos, salad bar and a glass of house red. Tacos weren't that good. Salad bar was delicious. House red was black box cab for $7 a glass. I thought that was pricey. I was desperate or I would never go to a big chain like this. My waitress was really nice though. read more

Was on business in Philly and came in late so went to the closest restaurant near the hotel. Ordered the grilled salmon with zucchini and broccoli. The salmon was prefectly cooked! Liked the combination between the spices and fish. The zucchini great but the broccoli very overcooked. Took very long to get the food and that nasty smell when using the same cloth to wipe the table without desinfecting or cleaning it was there again!! Not great!! The service was ok. read more

Excellent dinner, I had the hickory salmon, my wife had the quesadilla, my children had a pasta dish and a children's menu item. I chose the salad bar and 1 side of green beans. My wife had 1 side and a the salad bar as well. Our server was Melanie, who provided great service. The restaurant was very busy, but we arrived just before the rush. There is a security guard who sits outside by the entrance, but that is no big deal. There were also people doing take out too. The salad bar was fresh, and an attendant kept it stocked and very neat and clean. I would recommend this restaurant and would go there again. read more

Food was fine. A chain so you know what's coming. But I really liked the staff. Courteous and helpful, especially Rebecca. A slow night and late, but they were still on their game and I appreciated it greatly. Thanks read more

I ordered a petite sirloin online to-go. It wasn't cooked precisely to my specified "medium" temperature, but I do recall eating worse steaks. Overall I wasn't disappointed by my main feature. The broccoli and mashed potatoes sides, however, could be improved in taste simply by using less salt. The staff were friendly and helpful, but perhaps disorganized. Of the RT's that I've visited, the interior design and decor of this particular one may have been my favorite. I'll be back when I'm staying in the PHL area. If this is your only dining option, your situation could be worse. read more

The waiters are all very sweet. The ribs here are crazy amazing. Its a nice place to eat for wonderful prices.

We waited at the door for almost 10 minutes before the hostess showed up to seat us. I got the blackened tilapia which was great, but when I requested tartar sauce, our waiter said they didn't have any. What restaurant that serves dish doesn't have tartar sauce. The cole slaw tasted horrible. I think it had gone bad. read more