I've been going to Lena for about a year now, and I can't recommend her enough!…read more She is always so kind, professional, and welcoming, and every appointment is a great experience. Not only does she consistently do an amazing job on my nails, but her nail art is incredible. No matter what design or idea I bring her, she pays attention to every detail and always exceeds my expectations. It's hard to find someone who is both talented and genuinely cares about their clients, but Lena is exactly that. My nails always look beautiful, last well, and I constantly get compliments on them. I'm so grateful to have found her and look forward to every appointment. Highly recommend!

I absolutely love this nail shop! They never miss and always treat me with excellent care! I get my…read morenails and toes done simultaneously and I'm always out with enough time to spare !! My nails are amazing every time ! I don't trust anyone else bc every time I go to a diff place they mess me up! I've come here for two years and the staff always treat me like family! They offer beverages, hot towels, and just great vibes all around! Trust me , you're gonna fall in love after the first visit!!

I am writing this as an update to my recent visit. First off, shout out to Jennpaint and the Lamay…read more(sister location) team for their amazing customer service. As soon as my post went up, they reached out to me and wanted to make it right, asked that I come back.So they can redo my set, which I wasn't expecting.And I was really appreciative of. I provided them with some pictures and the concerns that I had regarding my set and they were on it, in terms of figiring out scjeduling to get me in ASAP. They validated my concerns and didn't make me feel guilty about my post. Sophia, from Lamay, redid my set and I am back to glowing about my nails. She took her time and made sure I loved them. Bob did my pedicure and he nailed it. I will definitely be back due to their customer service and accountability. Thank you, Lamay and Jennpaint.

I came in to have my nails redone after previously sending photos and confirming via text that the…read moresalon could perform the service I wanted--a French tip with a high smile line. I specifically explained that I had gone to another salon before, but was unhappy with the results because the French tips were made too thick. I clearly stated that I wanted a thinner, more refined French tip. During my appointment, the nail technician called over three different employees to look at my nails. One of them looked at my nails, gave me a dirty look, and began speaking in Vietnamese. Although I do not speak Vietnamese, her tone and reaction were clearly unprofessional and made me feel uncomfortable. It sounded as though she was questioning why I was there, despite my explaining exactly what I wanted. When I asked if there was a problem, I was simply told that they were not confident they could achieve the look I wanted and therefore could not help me. I was shocked by the lack of professionalism and customer service. Had they communicated this during our text consultation, I would not have wasted my time driving to the salon and coming in for the appointment. I completely understand if a salon is unable to perform a specific service, but the way the situation was handled was disappointing and unprofessional. Customers should be treated with respect, regardless of whether the salon decides to take on the service requested. Will not be coming back.

I called in to ask if I can get a nail soak off. The owner said no and hung up. I called back and…read moreno answer.

I'm genuinely baffled by how poorly my nails held up. I got Gel-X extensions here less than a week…read moreago, and nine of them popped off while I was typing on my keyboard. Not lifting heavy things, not doing anything rough...just typing. One literally slid off mid-email. For the price I paid, I expected at least basic durability. I've had Gel-X before and they usually last me a solid two to three weeks. This was beyond disappointing. They clearly didn't prep or adhere the nails properly. I usually try to give businesses the benefit of the doubt, but all of the bad reviews are right. Save your money and go somewhere that knows what they're doing. I wouldn't come back here even for a fix.

I love Viktorria so much and feel beyond lucky to have found her. She is hands down the best…read moremanicurist I've ever been to. Not only is she incredibly talented at her craft, but she's also so sweet and kind. She truly listens and delivers the most perfect manicure every single time. I'm always in awe of her technique. Her work is so good that I'll sometimes go 4+ weeks with no chips or lifting, truly incredible. She's even trained my nails to grow straight instead of downward with her gel overlay technique, which is completely different from a regular gel manicure. The results speak for themselves. Booking is super easy too. I can schedule everything directly through her IG. Cute salon and Lsecured parking which is always so hard to find in DTLA. She will not disappoint. I can't recommend her enough.

Viktoriia is the real deal. I've been coming to her for over two years now and wouldn't even think…read moreof going to a different tech. Her studio is super clean. She takes so much time to make sure your nails are absolutely perfect. I've had manicures that lasted me 7 weeks with no chips. I included some of my favorite of her manicures (I love nail stickers) including one photo that shows the growth of my nails overtime. Give her a try and you will be back!

Love this place and the staff ! They never disappoint me. :) I will forever keep coming here!!!read more

The lady who did my manicure was not careful at all. Very rough and kept filing the side of my…read morenails until it hurt and I pulled my hand away. A few days later the side of my nail were really hurting. Turns out her cuts caused an infection now my finger is swollen with pus coming out of the cut she left me. Waste of money considering this was my go to spot. So disappointed.

Great job on my nails! I brought 2 clients here and we loved it. We all got gel manicure and…read morepedicures.

Found Polished through Class Pass. I have had great manicures and pedicures there. Today I had…read moreawesome World Cup- inspired nails and Ari came through! He was patient and detail-oriented. *I do prefer going in the morning or on a weekday because they can get busy and loud on a Friday night. Parking is hard but there are lots close by.

It was my first time here last week and I had such a great experience! I got the cutest set of…read morenails thanks to Lauren :) I hope I got her name right, and then I ended up getting a facial from Emily! I got treated so well. Customer service was on point, everything was clean. I already have an appointment for my next facial next month so I'm excited to return again. Thank you so much ladies!

First time visiting this salon. Clean. Staff are friendly. Pricing is fair and parking behind the…read moresalon. My nail tech was Tina. Tina's work is amazing. I got hard gel/gel mani. I love my nails and will definitely be back.

Every one so nice, they do a great job and they are so professional . I'm going to keep going. also…read morethey very careful with your nails and at the end they give you a lil massage when they finish

Annie has been doing my nails for over a year now and I honestly wouldn't go to anyone else. She's…read moreso talented, consistent, and always makes my nails look perfect every time! Also, the salon itself is so pretty. You can tell a lot of care goes into every detail, and the whole experience always feels so luxurious and welcoming.