I've been to Russo's Coal Fired Italian Kitchen a couple of times now, once for dine-in on a weeknight and once for takeout on a busy Saturday. This Richardson spot (right off Campbell near Central Expressway) does a lot right with its signature 7,000-pound coal-fired oven, delivering that distinctive crispy, slightly charred New York-style thin crust that folds beautifully when done well. It's a nice step up from standard chain pizza without being overly pretentious. The Highlights: * The pizza is the clear star when it hits. The crust has a satisfying snap and subtle smokiness from the coal fire, with fresh-tasting sauce and quality cheese that doesn't overwhelm. Favorites from our visits included the classic pepperoni (generous toppings, not too greasy) and a mushroom-truffle oil pie that felt elevated. They also offer a Robusto sauce special with fresh basil, EVOO, and homemade mozzarella that brings nice traditional Italian flavors. The giant 28-inch party pies look impressive for groups or events. * Gluten-free options stand out positively -- both the GF pizza and pasta were handled carefully and tasted surprisingly close to the regular versions, which is a big win for anyone with sensitivities. * Appetizers like garlic knots and calzones were tasty and filling. Salads (Caesar or Greek/Mediterranean) stayed fresh and crisp. Desserts, especially the tiramisu or zeppoli when available, provided a light, satisfying finish. * The atmosphere works well for casual Italian dining: you can see the flames from the oven, the space feels classy yet relaxed, and it's suitable for small groups, families, or a quick business lunch. Lunch specials and various deals (including dinner-for-two or party packages) help with value. Pro tip: Check recent specials (they rotate things like the Robusto pie), confirm gluten-free needs in advance, and aim for off-peak times if service speed matters. For big groups, the large-format pies and catering options are handy. Service is phenomenal when Ive been. read more

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Good food good service thank you so much You do a great job bitch I'm highly recommend Thank you, thank you thank you read more

Russo's Coal Fired Italian Kitchen - Cauliflower pizza - Pizza Near Me - Richardson, Texas

We catered an order from Russos and had excellent service. The food was delivered right on time and they helped us set everything up. Our teachers loved the extra large pizza, not only was it fun but it tasted good as well. With our order we enjoyed the pepperoni, cheese, margarita, and vegetable pizza. The house salad was not just a bowl of lettuce, but also included tomato's, peppers, and more. Dressing for the salad were also delicious. We look forward to using them again! read more

To preface this review, we did not dine-in and had only pizza delivery several times. The pizza is quite good. The crust appears to be handmade and has a nice flavor and texture. It has been cooked perfectly each time. Nice and crispy ! The sauce is nicely seasoned flavor and doesn't taste like it's straight from a can giving it a unique flavor. The toppings are generous and are of good quality. Overall, Russo's is better than most and we haven't been disappointed yet. read more

I ordered pickup a medium pepperoni and Italian sausage pizza. It was ready in 15 minutes and was hot and ready to go when I walked in the door. The girls at the counter were friendly and efficient. Cute small place that I will return to. Cute atmosphere. read more

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Place is well maintained and cleaned. Placed order to go. Service was friendly. Food didn't take long to make. Order east coast calamari and side salad. Food was good. Made fresh and not chewy. Wish I was here often so I could try them again. Thanks for the great experience as I visited Dallas. read more

Russo's Coal Fired Italian Kitchen - Insalata de la Casa - Small - Pizza Near Me - Richardson, Texas

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Great place for lunch! The arugula salad has just the right amount of lemon juice in the dressing. We added shrimp for the protein and it was delicious! We over ordered pizza, so we had a lot to take home. The Brooklyn style pepperoni pizza was so good! The Italian Market pizza is really good too but it's super rich. Good service as well! read more

I'm going to rate 3 separate things 1.) pizza quality 2.) wait service 3.) manager of this establishment. 1.) Pizza quality. My husband and I ordered medium Italian sausage well done (we like crisp crust). They did indeed blacken the crust, yet the toppings (sauce/cheese/sausage) could only be described as "anemic looking". Something must be wrong with the oven. The manager, Josh, was very nice and sincerely wanted another chance to make me happy with Russo pizza. So I requested a single slice of Hawaiian. It was much better than the 1st pizza. 2.) Wait service. Our waitress was kind and pleasant. She did fine delivering the food to the table. 3.) The manager, Josh. I mentioned to Josh that we had eaten in the restaurant back in April and remembered the pizza quality was very good. I learned that most of the staff including Josh were fairly new since we had last been there. Josh genuinely wanted to make our experience a good one. We appreciated that! read more

Food was great and staff was very charming! Love their caesar salad, especially. We'll definitely be back!

Great food. The food is fresh and pizza is good.The staff is sweet. Quality is consistent.

exceptional pizza‼ coupons are a positive‼ owner/manager is helpful. outdoor seating is nice‼

Mr. & Mrs. I Food Critics Russo's Coal Fired Italian Kitchen - Richardson, TX During a recent visit, I experienced a decline in service quality compared to previous years. The staff appeared inexperienced, requiring managerial assistance to process a simple pizza order. Our food arrived after a significant delay of approximately 48 minutes, while other guests who arrived later were served sooner. Attempts to reach management following the visit were unsuccessful, as no one was available to address concerns. It appears the restaurant has changed ownership, and the new management has not maintained prior standards. Based on this experience, I would rate the restaurant 1 below average, at a scale of 1 out of 10. Wow read more

Delicious food and amazing service! Best pizza crust I've had in a very long time. Very affordable wine selection. We went with the Chianti. Clean restrooms and friendly staff! We will definitely be coming back! read more

Came with a group of colleagues after a meeting and we were all impressed. Staff was friendly and served us quickly. They have lunch specials that are filling, plus I had leftovers. Their pistachio pesto chicken pasta was delicious (but a bit oily). Their calzones are huge! Their truffle mushroom bruschetta was so good! They have a few halal options which is great for anyone who needs that. Definitely a place we'll be checking out again. read more

Russo's Coal Fired Italian Kitchen - Pizza Near Me - Richardson, Texas

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Visited this restaurant to try the chicken Alfredo and found hair in my food. I'm sure the other options on the menu might be better read more

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The food and service were amazing! I'm definitely coming back to Russo's again after that experience.

Absolutely amazing/delicious. We had the Calzone and pizza. Both were delicious,tasty and very very delicious. It's also GREAT when the service is A+. read more

Russo's Coal Fired Italian Kitchen - Satisfied customers - Pizza Near Me - Richardson, Texas

Overall a pretty good spot for a small group. We had 7 people on Sunday after church. Food was good. Nothing extraordinary but good solid stuff. We had pizzas, calzones, salads and the scampi. Good enough to go back and try some more. read more

Russo's Coal Fired Italian Kitchen - Pizza Near Me - Richardson, Texas

Nice little spot in Eastside.. kind and attentive service. We only ordered pizzas, so I can't say anything about the pastas, but all of our pizzas were pretty enjoyable. The Truffle Burrata Prosciutto was a bit on the oily side, but was pretty good overall. Each 12" pizza was around 17-20 dollars, which is pretty average for most higher end pizzas. read more

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Took forever to take order, bring food, and get me my check. The place was almost empty so service should've been quick. What happened to this place? read more

Went here on a Saturday night and disappointed with the service and food. They were short staffed I'm sure like everyone but it shouldn't take 15 mins for someone to address us for the first time at our table when there's people standing around behind the counter waiting on the phone to ring or someone to walk in and grab a to go order... we almost walked out. We weren't very hungry so ordered garlic knots and a cheese pizza. I will say the garlic knots were good, very flavorful. The cheese pizza was probably the worst cheese pizza I've ever had, had NO flavor. When I say no flavor I mean absolutely nothing, I thought I had Covid and couldn't taste my food for a minute! We were excited to try this place but was very disappointed, will not be returning. read more

Russo's Coal Fired Italian Kitchen - Truffle Garlic Knots* - Pizza Near Me - Richardson, Texas

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We each got a slice on the way home!! Ordering was quick at the counter. The New York village was basically like a supreme, and we thought it wasn't that special. It almost took away the joy in eating a coal fired pizza. However, the truffle burrata and prosciutto--oh my goodness...it was amazing. The delicate flavors balanced so well with the coal fired dough. The cheese, truffle oil, and arugula made the pizza experience so gourmet. Would definitely come back for this one. read more

Russo's Coal Fired Italian Kitchen - New York village, Truffle burrata and prosciutto - Pizza Near Me - Richardson, Texas

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Good NY pizza. I've had others that were like cooked card board but not with Russo's. Crust had good flavor and wasn't too stiff or too floppy. Just tasted like good ingredients I got the jumbo slice with Greek salad. Little pricey would have been happy with just the slice and no salad for a few bucks less. read more

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We ordered one large pizza and a side salad and getting that delivered was $60 with tip. Were that kind of money, you had better have actually good pizza. What we got was a salad made of some iceberg lettuce with literally one tomato and one cucumber. The pizza itself was soggy. The crust was really really bland and the toppings weren't that great either. We got half Canadian bacon and pineapple and half pepperoni, neither side was very good. We threw the rest away because it was so soggy. It wasn't worth saving. Definitely will be saving my money and not coming back here. read more

I can honestly say in all my years of eating Italian food nearly on the daily bases, that the quality here is nearly non existent. Today for lunch I ordered a slice of pizza - it appeared to be ceramic replica of slice, I assume several days old and was microwaved in a failed effort to bring it back to life. I also ordered a chicken parm sandwich which had cheese and Sauce and 2 bites of chicken (less then ounce). Since I had taken the order to go, I was forced to throw it out. I then went to grimaldi's pizza for dinner. The difference was night and day, the quality is always 100%. I called for a refund and they offered 20% off next time. How can anyone risk there health and there money to go here. Go to Grimaldis you won't be disappointed . read more

I know opinions are varied for Russo's. But I love the giant slice! Their ranch is also great. The service is usually good too.

The food was pretty good, but portion size small and over-priced. And who stops happy hour at 5? People aren't even off of work till then ‍ read more

Oh my goooooosh!!! Hands down best food! We've had their pizza weekly since we've first tried them! It is SO GOOD! Each pizza we have eaten is yummy, mozzarella sticks are good, the garlic bread is good, ingredients are top notch! We've never dined in but the place is super cute & has a nice outdoor patio & I think they have heaters out there! 10/10 recommend this pizza place! :) read more

Russo's Coal Fired Italian Kitchen - Doppio Pepperoni Pizza - Pizza Near Me - Richardson, Texas

I really loved the pizza here. We came because they have patio seating, by realized it was too cold out so we went inside. They aren't really making anyone social distance, which I wasn't crazy about and our waiter kept taking off his mask to cough. He also gave the impression he really didn't want to be there at all. The garlic knots aren't knots at all, more like weirdly shaped sticks, but they tasted good and the marinara they are served with is warm. The pizza was delicious and they do different combinations of toppings than other pizza places. The pizza was equally as good the next day. They gave us someone else's bill, which we didn't catch and paid for. It was caught right before we left and fixed by a manager. I would come back for the pizza, but it's a little pricy. The garlic knots/sticks were $9. It would need to be post-pandemic though because I didn't feel 100% safe dining in since there weren't many protocols followed. read more

Russo's Coal Fired Italian Kitchen - Garlic Knots - Pizza Near Me - Richardson, Texas

Slow Service and Pricey for lunch time. I had the Tortollini Soup and Greek Salad with 1 slice of Cheese Pizza. The Soup was good, Salad came without dressing, was good after I asked for dressing. Pizza was similiar to NY Style. Ambiance was nice. They need to up their game during Lunch time as most people are on a limited lunch break. read more

We ordered delivery from Russo's last night. The pizza arrived borderline cold, but I won't necessarily hold that against the restaurant since it was fulfilled through GrubHub. The build your own pizza was missing one of two ingredients we paid for. When there's only two ingredients it's quite disappointing when one is completely missed. The pepperoni pizza as we received it was just okay. It was comparable to just about any average pizza place around or generic bar pizza. The Buffalo chicken pizza was alright, but a little heavy and soggy. Both pizzas were a little more doughy than I would expect from this style of pizza. With the missing topping and the overall "meh" quality of both pizzas, I was originally at a 2 star rating, but the saving grace was that both pizzas were way better cold the next day. The leftover factor bumped it back up to 3 stars. If it was a little thinner, less soggy, and the correct toppings were included, it could be a 4 star, but it wasn't there for us. read more

Russo's Coal Fired Italian Kitchen - New Buffalo Chicken Ranch Pizza - Pizza Near Me - Richardson, Texas

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Great location. Clean spot. Friendly staff. Pizza slice was huge and good. Ordered a pizza pie - I was expecting NY style but this was more conventional style. Overall fine place. read more

Best pizza in the metroplex! Service is great and the staff is always friendly and willing to help read more

Went in just to order a pizza that was OUT PF THOS WORLD. I have food aversion (pregnant atm) and it's one of the few meals I can thrive on. Service was great! And I love the feel and the fact that they made said pizza in a fire stove? You get it.. read more

I showed up to this location tonight at 9:15 only to be met at the door by the manager giving a cut throat sign to me that they are closed (granted customers were inside eating). I told him online it says 10pm on Sunday and the door as well. In a very nonchalant manner he told me that's just the way it is and he has been there a year (not sure what that matters). He gave an excuse that they are not cooperate owned, so he blamed the owner on this. After a year this should have been changed to customer's convenience. I was offered no apology and he seemed to be annoyed at someone having this concern. Go if you would like but just be wary if there are mistakes.. the manager will probably not care. read more

Russo's Coal Fired Italian Kitchen - Was told I would not be served at 9:15pm on Sunday - Pizza Near Me - Richardson, Texas

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Great service, Haylee did a great job taking care of us, the spaghetti and meatballs were delicious but the NY Pepperoni pizza was amazing! Definitely recommend! read more

Russo's Coal Fired Italian Kitchen - NY pizza - Pizza Near Me - Richardson, Texas

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This place is absolutely amazing! When we arrived I was a little nervous because it was empty but that all went away once we got the food. It was so good. Amazing chicken parm and pizza. The sauce is made so well. I've been wanting to come back again! read more

Russo's Coal Fired Italian Kitchen - Pepperoni pizza - Pizza Near Me - Richardson, Texas

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Hold up! Wait one minute! You mean to tell me I had to drive all of the way from Arlington to Richardson to get food this good. Omg! Someone wake me from this dream? After coming off of my nature walk, I decided to stop by Russo's to give it a try. UNBELIEVABLE! The slice of pizza was out of this world. It's size was a Chicago or New York slice of pizza. I had the half salad and sandwich. I chose the Italian Deli sandwich. Totally delicious. The toppings we seasoned in some sort of oil with baguette bread. The cheese sticks were more flavorful than any cheese sticks I've ever tasted. I will definitely come back again, and patronize Russo's read more

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Service is always top tier , smiles , greetings , constantly checking on us but not overdoing it and giving us the space we need to enjoy the delicious food and authentic setting . read more

Russo's Coal Fired Italian Kitchen - Pizza Near Me - Richardson, Texas

Visited Russo's Italian Kitchen on Sunday, February 19th, with a friend, and our experience was nothing short of amazing. Here's a quick rundown: - Eggplant Parmesan: Absolutely out of this world. - Cheese Ravioli: Yummy. - Russo's Lasagna (Vegan): Wow, a pleasant surprise! - Paneer Pizza: Marinated well with Indian spices, really good taste. - Appetizers: We had the Homemade Garlic Knots and Italian Garlic Bread, both of which were delightful. The restaurant has a nice ambience. After tasting all these dishes, I felt like this is the best Italian restaurant I've been to. The food is exceptionally tasty, and every dish stood out in its own way. Highly recommend! read more