We decided to go out for a nice dinner with my 85-year-old mother and chose Ruth's Chris, but we were extremely disappointed. We hadn't been in years, but after this experience have no desire to go back. Too many other steak places to choose from! We had so many things go wrong here that I wrote a detailed account to the management, but never received a reply. We were the very first ones in the room and were quickly greeted. My husband and I ordered a cocktail, but decided against an app since we were having such a big meal. My husband ordered the lamb and I ordered a ribeye along with creamed spinach & asparagus. My mom just wanted a couple of bites of my ribeye. We also ordered a bottle of wine with dinner. Our waiter brought out a newer bottle of wine than the one we ordered. Thankfully, my husband noticed. When we asked the adjusted price, they told us it was the same as the older bottle. That's not ok esp since we brought it to his attention & they were ok selling a newer bottle at the same price the older one. We ordered a different bottle and our waiter was gone a very long time. In fact, our food was brought out while we waited on his return. We were almost finished with our meal when him and another lady return with a completely different bottle of wine from a different country because they did not have our requested wine once again. She asked if the bottle would be OK but considering we have it in our collection and know it's less than a $15 bottle of wine that they were charging $80 for AND more importantly we were almost finished with our meal, we declined. She acted super irritated and asked if we would like just a glass, but we also declined. She left irritated. We really enjoy wine with our steak, but not this night. During this time, my husband steak was overcooked, but the waiter was more concerned with finding our wine, then checking on the quality of our meal. We sat around for what seemed like a very long time waiting on our waiter to bring us a check, but it took a very long while. He was checking on other tables in the room and in fact, two other tables had their food packed up & left while we waited. While we just sat there and waited for our bill, we saw two different managers, walk into our room and check on other tables. They brought free dessert to other tables due to an anniversary and a birthday, but completely ignored us even though they should have known we had wine issues at a minimum. Of course, no one knew about the overcooked lamb because they never asked us, the waiter wasn't available to us and we were just ready to leave! He finally came over and brought us our bill. We checked it and while it was correct there was no discount applied due to poor service & the wine debacle. As I handed him our credit card I told him I thought at a minimum he would offer us free dessert. He told me, well I could do that! My thoughts were well then why didn't you? So we took home their peanut butter "pie" & it was so tiny! They typically charge $14 for what I'd call a bonbon. NWA is supposed to have the largest Ruth's Chris in the nation so we are excited to have dinner here but sadly, we will not only not be back to this location but to any other. We felt unimportant & ignored. They completely failed us. read more

Ruth's Chris Steak House - For some reason this is the only picture I took. The ribeye was very good & honestly the only good thing we experienced that night. - Steakhouses Near Me - Rogers, Arkansas

Great as always. Food, drinks and service are top notch. Nice ambiance in this location.

I cannot overstate how appalled I am by my experience at Ruth's Chris Rogers, AR. As a loyal patron who has spent well over a thousand dollars there this year, I expected professionalism, courtesy, and basic respect. Instead, I was met with rudeness, incompetence, and outright humiliation. Part of my group was delayed in traffic, but we were still seated for our reservation. Within minutes, our server slammed water and bread on the table with an attitude, only to inform us shortly after that we needed to leave because another party was coming. Before we even received our checks, the hostess arrived with the next party and demanded that we get up--while numerous tables inside and on the patio sat empty. Not once were we offered to be reseated. The manager (Katie or Kaitlin*) was extremely dismissive, made excuses, and never once apologized or tried to resolve the situation. To make matters worse, I had to chase down our server, who walked around with my credit card for over 10 minutes while we had already been removed from our table and left standing in the middle of the restaurant with nowhere to go. This was supposed to be a joyful celebration for my friend's birthday and career milestone. Instead, it became one of the most embarrassing and disheartening dining experiences I've ever had fueled by incompetency. The lack of accountability and blatant disregard for guests was beyond unacceptable. Ruth's Chris should be ashamed to let this kind of service represent their brand. Will never return and will be sure to share my experience with others. read more

I came here last night January 20th, 2025, I made reservations a few weeks ago for my dads birthday and 6:00pm, we arrived right on time. We were greeted by the hostess who checked us in and advised us is it would be a second before they got us seated. We got seated and they gave us an iPad with their wine selections and cocktails I thought that was pretty cool. They decorated our table with some cute birthday decor which I thought was very thoughtful and definitely made a memorable moment for us. Our servers name was Alex, he asked us what kind of water wanted and we ordered bottled, we also ordered some wine and the sizzling crab cakes to start, they were outstanding, we each ordered different entrees and sides, the food was amazing as always, the ambiance was great, and where they sat us was nice, right next to the fireplace, they gave my dad a birthday cake which was super special. My family had an amazing time. We appreciated the great hospitality and the memorable moment that was created, thank you Ruth Chris! read more

Ruth's Chris Steak House - Steakhouses Near Me - Rogers, Arkansas

We went to RC for our anniversary after making reservations. We were seated very quickly. The server we had was fantastic. Both of us went for the pairing menu. Filet, lobster bisque, cream spinach and loaded hashbrowns. The steaks were perfect. Sizzling plate and just an amazing cut of meat. The sides, honestly were not good. Spinach was cold. They took it off our bill without us asking. Very nice. Flourless cake and rose petals on the table were also very nice. read more

Ruth's Chris Steak House - Rose petals on table for anniversary - Steakhouses Near Me - Rogers, Arkansas

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We had a really solid dinner at Ruth's Chris Steak House. Started with a few appetizers--ravioli, calamari, shrimp cocktail, and crab cakes. Everything was good, but the crab cakes were the clear favorite at the table. Everyone ordered their own steak and they came out exactly how we asked, hot and well-cooked. Hard to beat that part of the meal there. Service was friendly and everything moved along smoothly. Overall, just an easy, good steakhouse dinner with no complaints. read more

Great happy hour menu! Service was very nice. The building is HUGE and easy to get lost in lol. Great food and drinks. The upstairs patio has a great vibe to it with a pretty view. read more

Ruth's Chris Steak House - Filet Sliders - happy hour - Steakhouses Near Me - Rogers, Arkansas

Ruth's Chris is a Gamble Visiting Ruth's Chris is a gamble with your experience. The question is, for a place which commands higher prices, is the juice worth the squeeze at Ruth's Chris. I'll leave that up to your experience(s), but this venue is here to share mine. Reservations set for Saturday 8pm. Arrived at 7:50pm, tipped valet $100 to park the car. We approached the main greeter, let her know we were there. My reservation was for a booth in the bar (see image). This is our fourth time at the new Ruth's Chris location; and we decided to experience a night with the bar menu instead of the full dining menu. The greeter told me that the wait shouldn't be long and I inquired as to what seating she had our reservation for. Her response was that they generally seat at "high tops" in the bar area. For medical reason for which I won't state, I indicated to her we requested a booth. After about 20min waiting, she said our table was ready upstairs, that we should take the elevator to the second floor and a greeter would show us to our table. We've been upstairs before on previous visits, I was apprehensive, but followed her directions. Upon arriving upstairs, and waiting about a minute, I had to interrupt the two greeters who were engrossed in their mobile devices to gain their attention. We were seated at a dining room table in an obscure area of the main floor. We were presented with full menus, no bar menus. I explained to the waiter our reservation and he apologized on behalf of Ruth's Chris and Open Table. Let me be clear...the waiter did a wonderful job for the entire experience, perhaps with the exception of longer than usual drink wait times. I'm just not sure the wait times were his issue or the bartenders. He provided us bar menus. For starters my wife ordered the French Onion Soup, I ordered a Crab and Corn soup and the BBQ shrimp. The soups were average and the BBQ shrimp is always excellent, recommended! We shortly became very cold, we were seated next to what I think were doors to an outside area. The night was 20 degrees and windy, so we literally ate the rest of the meal in our coats. If I want that experience, I'd go to a fast food restaurant. For entrees my wife ordered a dinner sized salad and I ordered the burger and Lobster Mac n Cheese. Shortly after ordering, the waiter informed us that the kitchen 86'd the Lobster Mac n Cheese. Yea, truth is you ran out on the pre-prepared ingredients and didn't care about your customers ordering the item. The waiter asked if I wanted another side, and while shivering, being 12" away from the door/window...I indicated "no". My wife indicated her salad was good, however my burger not so much. The bottom of the bun was either too toasted or stale because the bread literally cracked apart when handled. The entire bottom bun was in pieces on my plate, and I resorted to using the bottom of the patty to hold the hamburger...something that won't happen at a fast food restaurant. As I mentioned this was the fourth time at this new location. Two of the times met reasonable expectations and two of the times standard reasonable expectations were violated. I'm not going back to Ruth's Chris because a 50% success rate just doesn't cut it. When Ruth's Chris asks me to "type 1 to confirm my reservation" I did and did my part. But the arrogance for them to request my commitment to show up yet not deliver on theirs is inexcusable. I lived in Chicago for 55 years, travelled for business for 20 years, been in many of the best steakhouses in the US, including many Ruth's Chris locations...Rogers location is woefully inadequate regarding reasonable standards. I don't have high expectations. I have reasonable expectations based on experience. We ended up tipping our waiter about 40% and I flipped the valet another $100 to retrieve the car...share the spirit of Christmas! read more

Ruth's Chris Steak House - I made the commitment...they failed on theirs. - Steakhouses Near Me - Rogers, Arkansas

Amazing food and drinks. Our server was very friendly. Steak cooked perfectly. Mac and cheese and mashed potatoes and sides were incredible. Very nice vibe. Low lighting and classy. read more

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Food was pretty good as they had great steaks and atmosphere was fun at this place. Service could have been better but overall great experience. read more

Great food & excellent service. My boyfriend & I have eaten here at least 50+ times and always a wonderful experience. read more

Finally went to Ruth Chris for the first time in my life yesterday. It was founded in New Orleans, so I already had a positive bias toward the evening. Service was exceptional and educated. Wine selection was outstanding and not too overpriced. The steak is truly what this restaurant is about. The filet mignon was exquisite. And the garlic mashed potatoes were perfect. We also loved the voodoo lobster appetizer. Didn't save room for dessert, but our server included a take home chocolate cake for us to enjoy, along with our leftovers potatoes and bottle of wine. We left feeling a little too full, but had an amazing meal. read more

Addy our server was the best! I eat there alot with clients and sometimes for family events and she was the best server yet!!

First time since they moved. Loved the new location. Food and service were great as always!

Everything I've heard about and more! Steaks were outstanding of course. Sides were amazing. Dessert was fabulous. The service was the best I've ever experienced! Well worth the high prices for a special occasion!! read more

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We had Christmas eve dinner here. Party of 4 we all had steaks which were exceptional as always. The sides were not up to their normal standards, although the sweet potato casserole was exceptional. The asparagus was a little droopy and over cooked. The mashed potatoes were average. We did share a few deserts and they were all excellent. Pricey as always but a good meal. read more

I had the 16 oz Ribeye and loaded baked potato. Ribeye was cooked perfectly. I will say it was slightly too salty, but again perfectly cooked. The baked potato was under cooked. The ambiance of this place is where it's at. The only other thing I would critique would be the close proximity of the tables. When it gets busy it is hard to hear your own conversation because you are hearing everyone around you with ease and clarity. read more

We celebrated my husband's birthday and it was fabulous . Our waitress, Addy, was great and our meal was delicious . The ambiance was beautiful all around. read more

Ruth's Chris Steak House - Steakhouses Near Me - Rogers, Arkansas

Great experience! food was delicious. Customer service was excellent. Over all one of the best restaurants in Roger's.

Service was exceptional, food not so much! We use to go to Ruths Chris several times a year, but haven't been there since they moved. The quality of steak was ok, but certainly wasn't prime or worth the $$$'s that they ask for. read more

Service and food quality were rather poor last visit. Corporate atmosphere just wanted to turn tables. Would not recommend read more

We had such a beautiful evening! The new restaurant is absolutely stunning. The food and service are much better than the previous location nearby. Will definitely return, and most certainly hope we get the same waitress. read more

Skip it. There are way too many restaurants in NWA with better service, food, and ambiance. Easily the worst "fine dining"experience in the area, by far. Especially for the price. My appetizer wedge salad and (1) martini were $60 during happy hour. I also ordered an entree but did not receive it because we were asked to get up and leave after they "accidentally" gave our table to other guests :) Awful management as well. Service was much better before the "facelift". read more

Addy ate it up. Everytime, got everything I needed, friendly, nice, made awesome jokes and not only served us our food but also served looks. #fierce #queenshit read more

Addy is the best server ever!!! Food was delicious. Atmosphere is lovely! we loved doing brunch at RC! read more

Excellent dining experience in NWA. We go to celebrate special occasions. Service is always great.

Always a solid choice if you're looking for a good steak. The atmosphere and service is always good at this specific location as well. read more

Super friendly!!! Never had to ask for anything. Highly recommend. Addy did an incredible job. If you come here I recommend asking for her. Great experience and beautiful atmosphere. read more

Worth 10 stars. We went in for our first anniversary. A truly extraordinary experience. Our Server- Chris, was absolutely amazing. He made sure we were well taken care of. The restaurant was beautiful. We enjoyed every moment and can't wait to go back. read more

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Addy was amazing and so personable, definitely made our day! She had great recommendations and was very sweet :)

Just had lunch there and the food and customer service was great. Friendly and accommodating staff made the lunch very enjoyable. They went above and beyond in assuring a great experience. read more

New location has lots of issues. First, there is limited parking compared to old location. It's is VERY loud compared to old location. The Atmosphere is much brighter and less romantic compared to the old location. It feels more like an Applebees than a good steak house now. Service was friendly but less attentive than it was previously. A waitress dropped a salad on the floor and it was left there for 10-15m. The food was still good, but it's no longer worth the premium price due to significant drop in service and atmosphere. I guess all of this makes sense since they were bought by Olive Garden in 2023. read more

Addy was awesome. Very attentive and knowledgeable! She took great care of us. Good food and the patio was wonderful!