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    Fix Auto Monrovia

    4.3 (54 reviews)
    Closed Closed
    Updated 2 weeks ago

    Services - Fix Auto Monrovia

    Bumper repair

    Collision repair

    Auto frame straightening

    Fix Auto Monrovia Photos

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    3.0
    (4 reviews)
    Auto Repair
    Responds in about 12 hrs
    New on Yelp
    Mobile Dent Repair
    Responds in about 50 mins
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    Before
    Chester H.

    Rick and his team provided excellent service. Car was fixed up very nicely and didn't take too long. If I need work done again I'll be back for sure.

    Damage to door that caused the scratch when I rolled the window down
    Enoc G.

    State Farm referred this shop, they did a good job on the repairs. They missed a scratched window caused by the accident. I returned 5 weeks ago to show them the window and the owner agreed it was caused by the damage. I asked to not have the window repaired, all I wanted was the supplemental damage estimate sent to State Farm and have them send a payment directly to me. I told the owner I was planning on living with the scratch but I wanted what was owed to me by my insurance. He said fine. 5 weeks later I have no check. I follow up and it was never done and I'm told I have to get it repaired and no payment can be sent to me. This is not the case. That's why I pay insurance, to cover the damages to my vehicle and they are the approved estimators and I can choose anywhere to go or to live with the damage and get payed out. I called State Farm, was placed on hold. They called the owner and he told them he could not say the damage was caused by the accident in all certainty, completely different statement he made to me before he found out I didn't want to give him the work. State Farm denied paying me the cost of the window all because he wasn't happy that he wouldn't be making his labor and window price mark up. Petty behavior and dishonest after verbally agreeing with me that it was clearly caused by the accident. They lost a repeat customer and I will make sure to never refer anyone to them. State Farm is also loosing me as a customer. They can thank Rick

    Horrible paint job

    I don't know where to begin. But taking my car here was a nightmare. First, they lost car parts to my 2022 Lexus and tried to bill me cause my insurance wasn't going to pay for a part that wasn't damaged. Second, they were so rude to me over the phone all the time. One man told me he makes enough money he doesn't need my car or work there. As a business arguing and talking to your customers like that is so unprofessional. Third, my car was in another car accident after. The new auto body shop took my car apart and said the previous work was done so horribly they couldn't touch my car or work on it due to the rust and damages fix auto Monrovia left. They explained if they worked on it they would be liable and they can't take liability of another shops work. My car insurance explained I would have to reach out to fix auto for them to fix old damages cause the old ones tied into the new ones. I expressed how rude they were to me before and didn't feel comfortable calling them after my experience with them. As it is I'm a women and a man speaking to me like that is insulting. Well of course fix auto denied the damages they left and declined to fix it. THE WORSE PART OF ALL THIS I HAVE TO DRIVE AROUND WITH TWO DIFFERENT COLOR PAINTS. THE PAINT THEY DID DIDNT EVEN MATCH THE ORIGINAL LEXUS PAINT. The photos I'm providing you can see the front of the car is the original Lexus paint (darker) and the back is fix auto paint (lighter silver). You can totally tell the paint is different.

    More damage of the Fender
    Rayshona H.

    Great experience from beginning to end. Was able to make a same day appointment for an estimate . All the necessary paperwork was done by the agent so that made it a no hassle situation from the insurance companies. The entire time they had my vehicle I received text message updates with the status of my car. As a women Fix it Auto made the whole process very easy and convenient. The crew was also very pleasant and friendly. Thank you all that helped make this experience a GOOD one...

    Gettin ready for repairs....
    John C.

    The guys at S&D Auto body did an out standing job! After an accident I shopped 4 other places before choosing S&D. All the other places had inadequate information and we're cookie cutters. In other words the other places had weak customer service and treated me as if I we're the lucky one to be at their establishment. Not so with S&D. Moment to moment they we're helpful and professional. They took 3days to complete repairs where others said at least 10 days. The guys at S&D even worked out a deal for a rental car! Thank you S&D

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    Review Insights

    Photo of Amy L.
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    10 years ago

    Very prompt, met their deadline, courteous. I would use them again. Bonus offer of 3 days of free car rental was very helpful.

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    12 years ago

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    11 years ago

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    9 years ago

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    Page 2 of 2

    Ask the Community - Fix Auto Monrovia

    Review Highlights - Fix Auto Monrovia

    From the start Rick was completely transparent about the estimate and walked me through the insurance claim process.

    Mentioned in 19 reviews

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    Ferrari Bros Body Shop

    Ferrari Bros Body Shop

    4.8
    (99 reviews)

    I cannot recommend Ferrari Brothers enough! Unfortunately, I've had to use their services twice due…read moreto separate car accidents, and both experiences were exceptional from start to finish. Their team made what could have been an incredibly stressful process feel manageable by keeping me informed every step of the way. They consistently communicated updates on my vehicle's status, explained what was happening during the repair process, and even discussed backup plans when needed so there were never any surprises. Every staff member I interacted with was welcoming, professional, and genuinely compassionate. After going through the stress of a car accident, it was refreshing to work with a team that truly cares about their customers. Since it was my first time navigating the rental car process, they also went above and beyond to help coordinate everything and answer my questions. The quality of their work is outstanding. Not only was my car repaired flawlessly, but they also detailed it before returning it to me. Honestly, my car looked better than it did when I drove it off the dealership lot three years ago! If you're looking for a collision repair shop that provides excellent communication, outstanding customer service, and top-quality workmanship, Ferrari Brothers is the place to go. Thank you to the entire team for making a difficult situation so much easier.

    Excellent craftsmanship and customer service from the initial assessments, dealing with the…read moreinsurance company, completing the repairs with attention to detail, and the follow-up polishing and detail to ensure complete satisfaction. A company with high integrity and exemplary character always show their passion for their work. It starts with their employees and a huge shout out to Steve who is truly a professional in a class by himself. Understanding the business and making sure the customer is comfortable with the entire process is such a benefit for Ferrari Brothers. I hope I don't have to visit Ferrari Brothers with another repair due to an accident, but for body repairs or paint work, definitely will be a repeat customer and recommend to others (in need) on any given day! We went back, however, because Steve offered a complimentary polish and detail after 3 weeks to ensure the work was done to their standards. Ferrari Bros Body Shop definitely cares for their customers at the highest level!

    Fix Auto Monrovia - bodyshops - Updated August 2026

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