60 yr rider. Over 30+ bikes and dealt with dealers from Maine to Alaska. Iron Horse has always…read moretreated me with respect and fairness. Every dealer I have bought bikes or had service from could learn customer service from these folks. I highly recommend Iron Horse!

***** I really like…read morethis business - for so many reasons. Service is terrific Having the owner of any business on-site makes a difference (John) Taylor in parts + apparel is terrific...knowledgeable and helpful Jim in sales is pragmatic, honest and direct. Solid shop - local feel - nice folks :) Quality Business ~

staff was very friendly even helped unload my motorcycle from the uhaul since it had no breaks on…read moreit! But unfortunately I had to go and grab it after 2 MONTHS. and no work was still done to it. they waited one month for a handle bar then still had that extra month to do nothing I guess??? even was told a guy took my bike off the list for no reason and they put it back on just to not be the same spot on top. they will absolutely make every excuse in the book to delay your bike if its not worth dollars to them. very unfortunate I couldn't give a higher rating they were nice people just not good with time management. I don't recommend if you need your bike out quick...but I know they had good workmanship which I was looking forward too.

My Honda GoldWing was due for a service and additional work. Set up an appointment to drop the…read morevehicle off, had the work done and kept in contact even after three months waiting for a replacement windshield. The staff was friendly and knowledgeable with regards to exactly what I needed for my 2008 GoldWing. I normally don't go to the dealership for parts and service but this time I'm glad I did. I was completely satisfied with the work that I had done. I plan on being a return customer as needed.

My Name Is Basilio, i just wanna say CSA is Awesome i get all my parts for my 06 Ninja 500r. The…read moreParts Salesman Daniel Saldivar Was Very helpful he got me the parts i needed and also helped me try on new helmets he even gave me a great deal! Daniel Was Respectful And Very Helpful i Will Be A Longterm Customer Thanks To Him. i Will Be Returning To Pick Up A New Helmet And Some Gear Maybe Even A New Motorcycle In The Near Future! Thanks Daniel You Are Awesome!

We went to go look at a quad and while we were there seen a USED blue grizzly90cc. We wanted to…read moreknow the out-the-door price. First off they couldn't even find the VIN on it, I found it for them. Then they came back and told us over 4k that was including fees and tried to add a $500 freight fee saying they had to ship it in when it was a trade in, it wasn't shipped. When we told him what we paid for two brand new ones at ride now he tried to tell us we were wrong and there was absolutely no way we could have paid that. We paid less for a brand new quad than what they were trying to sell us for a 6 year old used one that had scratches, wear and tear and a tear in the seat. So make sure you really do your research before you try to buy from here. RIDE NOW is cheaper for the same if not higher engine power.

Tell you about my Experience ok let's begin well one of the greatest experiences ever the hardest…read morepart of receiving the same treatment is sho up and walking into Harley land the great glass door opens up and poof you riding sound simple huh well it is just give it a shot #2wheelsdown

I must say I have had a positive experience for sure - my 2021 RG went in for its 5k service and a)…read morethat service was done in about six hours b) Ronnie was great and c) I was introduced to the Pan American (again, walked through by Ronnie). My service showed no issues, fluid changes, and while my bikes are wide ranging, and my last Harley 'wonkey' 2014 Ultraglide, the M8 surprised me - such rideability All in all, I recommend - a nice experience in a world that isn't always so nice.

A few years ago, they really saved my hide. I was riding from San Antonio TX to Fresno CA straight…read morethrough. I was riding behind a semi that threw a tire tread I. Front of me and rode over it at 80 mph. They saw me quickly and got me back on the road fast ahead of everyone due to the nature of my ride. 1,600+ miles in 30 hours. Even borrowed a brake crush washer off another bike trade-in so they can get me back on the road and order a new one for the other bike. I had lost my rear brake due to the brake crush washer breaking when I hit the tread and dumped out all the rear brake fluid. Service team did a thorough safety check for other damage. I will see you guys in 3 weeks when I make the same run to ride with my brother to Arizona bike week.

The team at this dealership was amazing!! This location is worth the drive to check them out. From…read morestart to finish they made the process of trading in my Harley and buying my new Indian easy. They were friendly, knowledgeable, and helpful. After my purchase I was so impressed with their continued communication, I had to order some reduced reach parts before I could take delivery/ride my new bike but they kept me updated every step of the way. I never had wonder or call them to see where we were at in the timeline. Thanks again Indian Motorcycle of Tucson!!

Amazing dealership, their entire service department is great, had issues with a used KTM I…read morepurchased private party and in the process of completing a fix a different part broke although not completely their fault they ended up good willing and replacing the part. Their service rep also got KTM to warranty something on a bike 6 years out of warranty, how he did that is magic. Have had multiple friends purchase directly from them without issues. I just wish they could dealer trade and get me a special Yamaha because no way anyone should be walking into or near a ride now.

Took my 1997 Kawasaki Vulcan 800 Classic for an oil change and fuel leak check. Ended up needing a…read morenew petcock and complete carb rebuild. Daniel also replaced headlight and ran USB cord while the tank was off. They usually do not work on bikes older than 10 years. They took care of me because the bike is in excellent shape. I was able to supply all the parts needed except for the carburetor parts. Luckily they were able to get those still. Bike purrs like a kitten now. Daniel did great work! Fabian and the rest of the Service crew were amazing. The bike was there for more than a minute. I appreciate everyone involved for their customer service and work ethic. This place has a huge selection of bikes. Kawasaki, KTM, Gas Gas, Triumph, and more. Plenty of clothing, gear and accessories for you and your UTV/motorcycle needs. Definitely check out this place if you are looking for a new bike, UTV or service. Well worth the 1+ hour ride for us. Now I have to decide if I still want to sell this bike or keep it. I am the second owner and it has just over 3,000 on the odometer. Yes 3,000.

Over 2 years ago I took in my 2004 R1200CLC to the Dealer to get all metal brake lines put on…read more Almost immediately , my iABS failed and I returned to the dealer who refused to look at the bike other than a cursory check even though I just paid a lot of money for an upgrade service. I didn't know it was the iABS, but from all my research since that time they should have recognized it based on the symptoms. I would have respected that and understood. Flash forward, having tinkered with the bike on and off, I finally sought the help of Bee Mer Werx because they are the only real alternative to the dealer and they work on BMW motorcycles under model year 2005. Paul responded quickly to my emails. Drop off was easy at his clean shop. He immediately told me he suspected it was the iABS. After inspection, he stated it was the iABS and gave me options on the repair. He also listened to my own information and research on the issue. We did a work around until we can get a better repair option. The diagnostic and repair was reasonable in cost. The professionalism and openness was great. Takes cash, check or , for 2% more, credit card. We have a plan for completing the repairs which I will be returning to Bee Mer Werx to complete. Thanks Paul!

A family member who owns a vintage BMW dual sport motorcycle introduced me to Paul Ford, owner of…read moreBee Mer Werx on a visit to Tucson in 2016. I ride a Ducati and have owned 3 other bikes in the past (another Ducati, a vintage Honda cafe bike, and two Jap sport bikes). I was considering buying another vintage bike and wanted to ask Paul questions about vintage BMW bikes. All of my questions were answered and Paul was more than willing to provide info and recommendations for me. About the shop: its clean, well kept and organized. The bikes were in different phases of maintenance or rebuild, but it was very easy for me to tell what work was being done since Paul is methodical and organized. Some shop owners have a hard time saying "No" to new customers or taking on new work, which usually means existing customers or work already in progress gets delayed, or details are overlooked. It was obvious to me Paul was very good about keeping his schedule in order so all of his customers were able to expect their bikes to be completed on time. I decided not to purchase another bike, I've got a Ducati Monster and dont feel like spending more time and money on another bike. But Paul has been a good resource for me since I visited his shop since I continued to look at potentially buying a bike in the Seattle area where I live. If you are ever in the Tucson area and on a road trip on your BMW road bike or adventure/dual sport, make time to stop by and see Paul.

would give this guy 0 stars.. Guy is an Old A$$hole who has an attitude that stinks. he talks to…read morepeople like theryre stupid and refuses to work on the bike unless I source the parts myself , no problem would do that if i knew what the H-E- Double hockey sticks I was looking at and dude won't allow me to bring bike by because "there's no room" I have a 2023 bike brand new should be no issues I bent my shifter and need replacement literally baby stuff lmao

I highly recommend Motion Sports for your personal watercraft repair and maintenance needs. Rich is…read morehonest, straightforward and communicative. After getting the runaround from another local shop, I contacted Rich for some diagnostic services for my Yamaha Exciter jetboat. Not many mechanics in the area work on this type of watercraft, but Rich is experienced in servicing these. He was reasonable and respectful of both our time and setup a date to bring it in when he knew he could actually tear into it vs letting it sit around his shop. My boat had major issues and he was upfront with me about estimated costs, advice and guidance. He wasn't looking to burn a hole in my pocket and wanted to make sure I had a positive client experience. He's absolutely trustworthy and affordable and delivers top notch service.