I have been coming here for a year and a half now and they have been awesome. They caught some health problems that I would not have known if I did not go there at that time... Julina my PA is great. Office staff is excellent.. read more

This location will double charge your insurance company for the exact same service, was confirmed to me by United Healthcare. I have outstanding balances but never received a bill, so not sure what's going to happen there. I also feel they are in cahoots with ghetto quest diagnostics who sends and charges you for multiple services from the exact same day with hopes of confusing you and taking more money. I was sent to collections for THIRTY FOUR dollars after calling my insurance and aligning with them on my outstanding balances. Do not trust these doctors, they will charge your insurance company and then charge you for the same service. They never give you a breakdown, they just send you off and collect their money. Disgusting location, please make sure you asked for itemized bills of EVERYTHING and confirm with your insurance. read more

I've never had a bad experience with a physician before I was seen by Dr Stephen Newandee. He had poor bedside manner and was quick to make judgements about me. I went in for a gynecology referral and recurrent oral mucositis. I get frequent cankersores since I was a child. They worsened over last two years and one was even located on my tonsil (the MD who saw me at the time said it was the worst cankersore she had seen). I got FOUR new cankersores and decided to see Dr Newandee. I don't generally see a MD unless my symptoms were severe, and with 4 new cankersores, I was unable to eat, talk, or drink. I went in trying to find out an underlying reason for these recurrent cankersores and for symptom management. I tried to explain to him my history with cankersores and that they have been something chronic I've dealt with for many, many years--but he basically shut me up. He quickly brushed my symptoms off as nothing and told me 1) I have herpes 2) need sleep and water. That's. It. I was unwilling to accept those as the sole reasons. I, in turn, asked if it could be related to vitamin deficiency and wanted to know if a chemistry panel would provide insight. He ordered the chemistry lab but started ordering 999999 other unrelated labs (such as lipid panel that tests for cholesterol levels). When I asked if the additional labs were necessary (because I'm on a budget and don't know how much the extraneous labs would cost), he said "You want labs to find out why right?! Do you want them or not?" When he asks that, how is a patient supposed to feel? I was shocked by his outburst. It was abrupt and very uncalled for. Mind you, I wasnt trying to doubt his medical expertise and was only asking for clarification. It was the FIRST question I asked during the whole visit, but he became aggressive for absolutely no reason. Cholesterol level is clearly unrelated to vitamin/electrolyte levels, and that was the only reason why I asked for clarification. If he simply wanted a complete bloodwork on me to see I'm healthy, then fine. But he could have at least explained himself rather than get grumpy with me. He repeatedly told me the more I do to my cankersores, the worst they'll get. Yes, I already know they just need time to heal. They're similar to cold sores wherein they need to heal on their own, but at least there are products to help speed up recovery. When I asked for ointment, he told me "THERES NOTHING" and "DO WHATEVER YOU WANT YOULL JUST MAKE IT WORSE." First of all, I'm not your 12 year old child. Secondly, I still tried to be respectful towards him despite his rudeness, but he did not speak to me with respect. That honestly was the last straw. I'm not asking him to care or be passionate--those were thrown out the window 2 min into our visit--but the least I ask for is respect. I remained professional and asked him if I could leave at the end of the visit (he didn't say bye or at all indicate if he was done with me or not). He then said very curtly, "You have your referral and lab. What else do you want??" These are just few instances when he was curt and rude to me. Don't even get me started on how he repeatedly cut me off and how he approached the physical exam. He may be a good doctor based on other people's reviews, but I feel he had a serious prejudice against me because I was coming in for a "nothing" symptom. He should've at least tried to hear me out and explain the treatment better--rather than saying "Sleep and fluids! Sleep and fluids!" I'm not a doctor so need his expertise to better understand my condition. He didn't care to give me any of that and just wanted me out of his office as soon as possible. I left the visit feeling terribly hurt by his condescending and dismissive words. No one should be speaking to me like that unless it's my parents. Needless to say, I switched my PCP right after the visit. I deserve a better doctor and won't be coming back. read more

My heart breaks, this man truly cared for his patients. I feel so lost without him. Please pray for him and his family, he was is a beautiful man that dedicated his life to his craft, God bless you Dr. Newandee. You changed my life to make a healthier human being, physically, emotionally, spiritual, but most important love your family for your life! read more

After being a patient since I was a little. I have to give this place a one star not because of Dr. Newandee but because of his office staff. So come the time I have to get my own insurance I decide to choose a plan to continue my care with Dr. Newandee. Unfortunately, due to whatever policy changes. The office staff do not accept walk ins nor will they let you go to an urgent care, rather they will let you wait for a canceled appointment (which I did one time and never got a call back). Instead they will tell you to go to an ER if you feel you have to be seen right away. Please remember to look at your insurance Policy under Access guidelines to ensure you're given appointments that are scheduled in a timely manner. For UNITED HEALTHCARE MEMBERS Access Standards - Chapter 2, UnitedHealthcare Administrative Guide under Appointment Standards it states Preventative Care: should be scheduled within four weeks. Regular/Routine Care appointments should be scheduled within 14 days. Urgent Care Appointment: SAME DAY If you are given an appointment beyond these standards I advise you to call your health plan and file a Grievance. read more

The staff and the doctor were great. Everything was easy and painless. I was concerned about the other poor yelp reviews before I went, but I had nothing but a positive experience. I hadn't been to a doctor in awhile and now I feel silly for delaying because Dr Newandee was fantastic. The office is very unique and interesting as well. read more

Dr Newandee is still our favorite family doctor. We are so blessed to have him. One of those reasons is because if we have an issue and one of our family members is not feeling well he will go through all lengths to eliminate anything he may think be happening to you and your body. He recently found a hard lump in my husbands throat through ordering a scan. As soon as he found it he refereed him to an excellent surgeon. We found out it was a nodule possibly cancerous in his thyroid. Dr. Newandee caught it just in time. Today my husband is perfectly healthy. Its so helpful when we have a Dr like Newandee who shows his patients compassion and concern. read more

Had an appointment at 9am, got there at 8:50. Waited over an hour (& still waiting) to be seen. The "doctor" has the nerve to slowly walk in 40 minutes later, put his lunch away & wall in WITH HIS STARBUCKS, hanging his head with shame & ignoring is as if we aren't there, and then has the audacity to see a patient that came in a lot later than we did. The fact that I'm an hour late for work and there was no urgency or care from the "doctor" or the receptionist was so disrespectful and I hope no one comes here. Horrible customer service. read more

Everyone in this office if fantastic but Haily Helton PA is the absolute best. She is extremely thorough, caring and responsive. You never feel rushed during appointments and she makes sure all of your questions are answered. If you have a question after your appointment, she reaches back out quickly. Can't say enough good things about her. read more

Believe the reviews that say his staff is terrible. The Dr is nice and will do what you need to get better but his staff is ignorant. They don't accept card only cash or check and they don't bother to tell you this over the phone when you make the appointment. I asked her if they could bill us or if we could get cash and come back. The office manager says no you must pay first. Mind you my husband and his family have been coming here 20 years. You really don't have any more trust than that? This whole thing could have been avoided by just mentioning it on the phone when we booked the appointment this morning! read more

Dr Newandee is the best. He is a good man who thinks about and considers things on behalf of his patients that they don't even realize. He try's to make choices so the patients can maximize their care with insurance and the most out of it. He has been my doctor for 15 years now and I won't go anywhere else. The staff is amazing too! read more

This is an absolutely unprofessional business. The doctor himself is okay. And he allows to run his business is horrible. I have been told numerous times that I would be called back in regards to a very important referral. Needless to say I have yet to receive a phone call back. I left several messages and expressed my urgency, but my call was never returned. If feels as if, the two girls working there are ONLY there for a paycheck. They do not care about ur needs or health. I hope they close this office like all the other horrible doctor offices out there. We need doctors who care about their PRACTICE as a whole. Not their paycheck. I will be reporting them first thing tomorrow morning to the state of California. Eric ulrich-Solomon 9099195865 read more

The news is devastating. Dr. Newandee is irreplaceable. My wife and I were blessed to have known him. We placed our faith regarding our health in his care and, right now, we aren't sure what we will do. We are processing his loss. Life will not be the same without him. We are in disbelief. We mourn with his family, fellow patients, and staff. He was a great human being and professional. read more

Very smart doctor and the staff is fantastic! Dr Newandee's main focus is the health of his patients and is always puts them first!

Dr. Newandee is one of the most intelligent people that I know. He is professional and up-to-date. The staff is also courteous and attentive. The response time is good as far as referrals and calling back/follow up. What I truly appreciate most is that Dr. Newandee (and his staff too) treat me and my family like they really care about us, like we are part of their own family. I trust him with my life and my family's lives as well (literally!). read more

Dr. Newandee is the greatest Dr. I've ever had he's kind and a great human being I've been his patient for 7 years and wouldn't even consider seeing another Dr. read more

I was recommended by a friend after listening to me complain about my old doctor. I finally went to see dr Newandee and was so happy with his services. His staff is super friendly. Only accepts cash for copayments but I'm ok with that. read more

Dr. Newandee is an amazing and knowledgeable doctor who cares about his patient and goes out of his way to insure that they are well taken care of. He has a great and reliable staff who are very professional and kind. I've had a few appointments with Dr. Newandee before and I've been able to get in to see him within 25 minutes of waiting. Overall, Dr. Newandee and staff provided me with comfortable experiences and I'll continue to see him for my diagnoses. read more

First of all, I wouldn't even give Dr. Newandee one star, but had to in order to write this review. I will also say, his staff is professional, friendly, and do as they are told. However, my experience with Dr. Stephen Newandee was VERY BAD. He was very unprofessional, raised his voice to me, lied about information, and was extremely uncooperative. I needed a doctor's order from him to receive a follow-up mammogram (they found an abnormality in my left breast at a breast care office that he recommended me to). I could not return to the breast care office for the follow-up until he gave me a doctor's order. He refused to do so and claimed that he never gave me a mammogram referral in the first place. He also claimed that he needed to know details of what they found in order to give me a doctor's order. He also claimed he never received a report from the mammogram office with the abnormality details. So to give him proof, the mammogram office faxed over a copy of both the report with the details he was looking for and the original referral from him (w/his signature) to see them. After all that, he still wouldn't give me a doctor's order for a follow-up mammogram. Instead he wanted to do another full physical in order to determine if I needed a doctor's order for a mammogram??! He made no sense whatsoever ever! I have never experienced such an uneducated, unethical, and unprofessional doctor. One thing is for sure, he will order a ton of exams to bill your insurance company. Beware and save yourself the headache!! In my experience Dr. Stephen Newandee is only in this business for the money. read more

Worst bedside manner I've ever encountered. Met him for the first time with new insurance coverage and he didn't spend two minutes with me. I went in for a basic checkup and asked about a referral for a rheumatologist. I have Lupus and Fibromyalgia - diagnosed over 8 years ago and being treated ever since. He questioned who made the diagnoses and asked me how he's supposed to know that's true?! Umm I would assume that it's his job as the professional to get those records but what do I know. Nevertheless, he's an idiot. Don't go here. read more

Dr. NEWANDEE IS WONDERFUL!!!....front office not so much. Which is sad because I was so happy when I found him . After 20 yrs I left Kaiser and went with Blue Shield. Found Dr. Newandee online. Initial appt. went well. He was very pleasant and thorough! Got lab work done...referral to dermatologist and gynecologist. The problem was when they called me back in to go over labwork. I didn't sleep all night and was very stessed because who isn't when their doctor says they need to see them regarding their lab work? I didn't have problem paying another $15 (insurance fault not their's) my problem is that they don't take cards! Cash or check only! Who writes checks???? The receptionist actually made me leave and go to the bank for a lousy $15!!!! They wouldn't even bill me!! I was shaking I was so upset and mad! Met with the Dr. ...who is actually really wonderful...got my prescriptions and got copies of my labwork to take to a new Dr. because I won't go back to an office who treats me like I'm some lowlife who won't pay the $15 co-pay!! Got in my car and broke down in tears! Way to treat a new patient! It's the freaking 21st Century...get a card reader!!!! . I have told all my friends, the pharmacy and anyone who would listen about my experience and they couldn't believe that they would not bill me and made me go to the bank! I DESERVE AN APOLOGY!!! read more

Dr. Newandee truly cares about his patients. Both myself and my mom have been going to Dr. Newandee as our primary care doctor and he has been wonderful. He takes his time with us and n. Ever pushes us fir unnecessary tests, labs, or medicines. He is knowledgeable with so many disease states, too. This helps because it prevents us from having to seek treatment from a specialty doctor. My mom and I love Dr. Newandee's caring and gentle bedside manner and we adore his happy and accommodating staff, too. We're so grateful to have found such a good doctor! read more

best doctor ever...im sadden by our loss of caring man that put his heart and soul into this clinic...rip doc..we love and miss you!

I think Dr. Newandee is very smart he often knows what the issue could be prior to running any tests. A good doctor overall, his staff is great especially christina shes amazing. He is my primary physician. read more

Been attending since 1991,He's been very professional, caring, compassionate and A great listener never in A rush to hurry on to the next patient like some doctors.Never a long waiting period to be called inn.His nurse Cristina is the nicest person I ever met she's awesome! She's been there since I started going, the rest of the staff is very nice to. I went last year for A physical and he ordered test and found A nodule that turned out to be thyroid cancer. If it wasn't for Him to order those test I would of never known. He is God sent. . read more

Great Doctor and staff! Dr Newandee has always been very attentive whenever I see him. He explains things in a way that an everyday person like me can understand. I always feel that he has my best interests in mind and gives me options, whether they are medical or cost-conscious. I highly recommend Dr Newandee! read more

I just love Dr. Newandee and his staff. I have had him for my dr. over 20 years. He is very caring, knowledgable and helpful. He will do whatever it takes to get you well. I am so blessed to have him as my dr. I can't imagine having to goto someone else. His nurse Christina is very helpful and knowledgable too. She is an angel. read more

worst ever. have been here twice. First time was ok so I decided to give it another shot and may last visit was horrible. I have been a cosmetologist for 20 years and have been experiencing some numbnece in my back and his advice was to quit my job and go to school. Wow I was shocked. I am not looking for pills, as to wich he prescribed me. I am looking to find the problem. Bad people person he was so quick to get me in and out not trying to make a connection with the client at all read more

Dr. Newandee and staff are always professional and have provided me and my family excellent care. Whenever we need to be seen they do their best to try and fit us in. Takes the time to talk with us about everything. Makes sure we fully understand what's happening with our health. Wonderful office staff!! read more

This office has great staff. Exceptional doctor and and customer service. Was catered to immediately! Highly recommend this office. Very professional. read more

Dr Newandee. Office is great the staff is great and Carry themselves with the upmost professionalism. Also the Doc takes the time to explain what is going on in my body. I recommend this office to all my friends and family if I could give more stars I would read more

Dr Newandee genuinely cares for his patients and is up to date on new medications and practices.

I went to Dr Newandee because of my new insurance and after days of researching Dr's in the area and the horror reviews I was reading, I was really worried because I have been with my Dr for over 20 yrs. I wasn't sure what to expect; but I have to say I was happy with my choice. The office was clean and staff is Nice and friendly and very professional. After filling out my forms the Dr came in 15 mins later. Not Bad. read more

First of all... Never ever have I had such a ridiculously horrible experience with any Doctor until today. This dude definitely fits the description for lack of ability to handle a patient situation professionally. It's terrible that a person in this line of work, such as Newandee, even has a business at all!!!! SO UNPROFESSIONAL to say the least, and obnoxiously rude!!!!!! Do whatever you can to avoid this situation at all cost, because u will hate the very moment you see his face. Never in my entire life have I dealt with a self centered piece of crap doctor who never listened to my problems and basically threatened to fill out paperwork according to what "HE" wanted just because he thought differently. This guy needs to shut down immediately for malpractice and unprofessional behavior. I would rather go to a veterinarian office and be looked at by a Petsmart employee!!!! Complete garbage practice needs to be brought to the medical board for his certification to be revoked. I absolutely hate this so called "doctor" from the bottom of my heart. read more