I had a very disappointing experience here. I came in expecting a professional care, but it felt…read morelike the focus was more on selling than on what I actually needed. I was charged for two syringes of filler without being told that I wouldn't be able to use them for all the areas we discussed. Only after paying was I told they would inject half a syringe into my smile lines and discard the rest, even though I paid a significant amount for it. This felt wasteful, unclear, and not client-focused. I also learned that they don't inject in several facial areas I had originally asked about, which was never mentioned up front. Overall, the experience felt rushed, sales-driven, and not transparent. I ended up walking out without getting the treatment at all. Unfortunately, I can't recommend this place, and I won't be returning.

Extremely disappointed with customer service. I had a costly Thermage treatment that had at minimal…read more5% improvement. It was incredibly painful and I was never told if they lower the output I would not get good results and still charged $1200. Customer service was absolutely useless with no resolution! They offered me more treatments at a slightly discounted price! I also purchased the membership where I could buy xeomin at a discount rate - after treatment it was clear it did not work and was offered to do more at my cost. I would not recommend this place at all.

I can't say enough about Kathy Nash and her staff. I have had a few different services performed by…read moreher knowledgeable and caring staff. Kathy is a GENIUS with a needle. All of her injectable treatments are tastefully done and almost painless. I highly recommend trusting her to make you look and feel great... PS.. she's super nice too!!

Kathy is AMAZING! She knows her craft and offers the best advice and options for optimal results. I…read moream so happy with her recommendations and looking forward to future treatments.

Twice I booked an appointment and neither time received service. The first time, I booked it online…read moreand when I arrived at the appointment, the person working indicated that they didn't really have an appointment and it was a mistake that I was able to book online. The woman then booked me for an appointment the next day. I showed up to the appointment on the next day, and the person who was working said they did not know how to perform the procedure that I had signed up for. Therefore, both times, I went to the appointment and wasted my time. This is absolutely ridiculous and I've never received any kind of service like this from any service provider. They didn't even call. I do not recommend.

Had Amy give me a PRP treatment &I I love the results (this is my second one )…read more Super friendly staff & very accommodating. Highly recommend. C.M.

I went to Skylar at the Natick location for coolsculpting ,she is amazing at her craft ,it was my…read more3rd session and she makes you feel comfortable and welcoming ,she makes the experience wonderful ans I definitely recommend going to her for this procedure,

Kimmie at the Natick location is the best. She is so careful with her procedures, taking time to…read moremake sure it's done as the customer wants. I highly recommend her!

Marissa, wicked nice! Never did this before, the procedure a bit nerve racking, but got the job…read moredone. After researching surrounding towns offers, ALL IN ONE LASER, has the best pricing. I'm always happy to support locally.

I went here for a series of Lazer hair removal treatments, the hair removal process wasn't…read moreeffective. Unfortunately, I did get burned, the technician was apologetic and suggested some oils and time to see if my skin would recover. The owner on the other hand wasn't accountable perhaps a bit gaslighting and tried telling me it was my skin color. Well that about did for me- be cautious if using their services. It also doesn't help that the owner seems to be going back and forth with customers on reviews- perhaps some accountability and measures to make improvements based on constructive criticism or feedback could be beneficial.

Lovely and comfortable setting, Kim was an excellent practitioner, very professional professional…read moreand kind.

Nice salon, all staff I've encountered have been pleasant & friendly. I see Yasmin for color & blow…read moreout every month or so, sometimes with a reshaping of my cut too. She is a very experienced stylist and knows how to make my hair look great. The salon is beautiful and as a bonus, there is a large lot behind the building so it really couldn't be easier. P.S. I've never been upsold on anything here

Want to Wish each and everyone at Joseph A Russo's Center a wonderful and healthy 2026!…read more I pride myself on supporting and reviewing exceptional Businesses, Restaurants, Medical, and many more that affects all of us! And with that said, I personally think that this venue will make 2026 a very happy one for all those using this Full Service Center! HAPPY NEW YEAR TO ALL!

I recently had a Sofwave laser treatment with Sabrina, and I am absolutely blown away by the…read moreresults. I've tried a variety of skincare treatments over the years, but nothing has come close to what Sabrina was able to achieve with this. My skin looks tighter, smoother, and more refreshed--truly the best results I've ever had. On top of that, Sabrina is incredibly knowledgeable, professional, and kind. She made me feel completely comfortable throughout the entire process and explained everything in detail. If you're considering Sofwave or any med spa treatments, run--don't walk--to see Sabrina. She's a game changer!