I had a great experience! I felt so welcomed and comfortable. I was in need of a dress asap..they…read moreworked with me and made it possible. Catti was so sweet and patient. She made my vision come to life. My dress is so beautiful and the girls were making me feel beautiful in it as well! Definitely a great experience.

Horrible experience from the moment I walked in…read more My mom and I walked in smiling, excited for my bridal appointment. Instead of being welcomed, the front desk staff laughed, and one of them asked, "What are you doing here?" I replied, "I have an appointment," and they all laughed again. Looking back, I should have walked out then, but I decided to give them a chance. I was told I had to wait because no one was available to help me, even though there were four staff members standing at the front. I was told to look through the racks for dresses while I waited. Since it was my first time shopping for a wedding dress, I didn't know the process. Later, I noticed signs everywhere saying not to walk through the aisles, so my mom and I stood to the side and waited. After about 20 minutes, someone finally came to help us. She immediately asked which dresses I wanted to try on. I explained that I had no idea because this was my first bridal appointment and I was hoping for some guidance. She seemed visibly annoyed. She pulled a few dresses, and one of them was absolutely beautiful--I genuinely loved it. However, the overall attitude made me uncomfortable. At one point, she told me the dress was around $5,000 and then asked, "Can you afford it?" I replied, "Yes, I can." After that, I noticed other staff members gathering around and suddenly walking by to compliment how beautiful the dress looked on me. It felt very insincere. Even though I loved the dress, I decided not to purchase it. Buying a wedding dress is a once-in-a-lifetime experience, and I didn't feel confident moving forward with a boutique where I felt unwelcome and judged. I politely ended my appointment and left. As I was walking out, I heard one of the employees say, "I told you they weren't going to buy it." That confirmed I had made the right decision. Thankfully, I found my dream dress at a wonderful bridal boutique in Costa Mesa, where I was treated with kindness, respect, and genuine excitement. The difference in customer service was night and day. Every bride deserves to feel welcomed, supported, and celebrated. Unfortunately, that was not my experience here.

I had a lovely experience renting my bridal gown here! I have a strong sense of my style and body…read moretype, and within the first few dresses, perhaps maybe even the very first one, Chloe brought out the dress I ultimately chose. She was patient as I tried on other styles and even gave us an extra hour to make sure I found the right one. I ended up with a unique gown featuring straps, a square / curved neckline, and a dramatic train with a petticoat underneath. Chloe's mom, the owner, was equally amazing. She picked the accessories, crown, and veil me that fit my vision on the first try. The whole process felt seamless. You really know a place has expertise when they can read your vision clearly and quickly. They seemed to know what I was looking for without dragging things out. It's clear why this family-owned business has been around for so long. Thank you so much again!

After visiting another bridal shop that left me feeling uneasy, I decided to look for a store…read morecloser to home--and I'm so glad I found Bella Wedding Bridal on Yelp! The glowing reviews convinced me to book an appointment, and from the moment I walked in, I knew I was in the right place. The store was beautifully organized, with dresses neatly arranged by style, which immediately made the experience feel calm and inviting. I was greeted by Chloe, who introduced herself as my consultant. I showed her my Pinterest inspiration photos, shared my budget (with a little flexibility), and explained the features I was hoping for: a sweetheart or V-neckline, some shimmer, and a lightweight fabric like chiffon since my wedding is outdoors. She thoughtfully selected a few gowns for me and encouraged me to pick some as well. Let me just say--Chloe is the BEST stylist and ultimate hype woman you could ask for while dress shopping! The gowns she chose checked nearly every box, and some even had details I hadn't considered. The second dress I tried on--one of Chloe's picks--made me feel absolutely beautiful. It fit perfectly and had unexpected features I ended up loving, like being strapless (which I usually avoid) and having a longer train. When I mentioned I preferred straps, Chloe immediately suggested adding them--and even offered removable straps for two different looks! I had no idea that was possible. She brought out options and clipped them on so I could see the full vision. Although I had a strong feeling that dress might be "the one," I kept trying on others. Chloe truly listened to my feedback and gave honest opinions without ever being pushy. Each dress she pulled got closer to my vision. In the end, none of them made me feel the way that second dress did, so I tried it on again. Chloe suggested adding a veil and holding a faux bouquet to complete the look--and that sealed it. I felt confident, beautiful, and 100% sure. It was my dress--with the removable straps! When I told Chloe it was "the one," she was genuinely thrilled. She hugged me, celebrated with my bridesmaids and me, and took photos in their adorable photo area. She also clearly explained the payment process and provided a detailed quote, including alteration costs if I chose to do them there. Because of the incredible service and limited alteration options nearby, I decided to have my alterations done in-house as well. My dress arrived about four months later, and the process continued to be wonderful. I also want to give a special shoutout to Chloe's mom, the store owner who handled my alterations with such care, and to Rose, another sweet associate who helped take photos during fittings. Every appointment felt personal--Chloe, her mom, and Rose always remembered me, greeted me with smiles and hugs, and truly made me feel like family. For brides who prefer renting, that's also an option here. They also carry bridal accessories like veils and hairpieces, and even have a men's catalogue for suit orders. If you're not sure where to start your dress journey, I can't recommend Bella Wedding Bridal enough. The service is heartfelt, genuine, and so supportive. Thank you, Chloe and team, for helping me find my dream dress and making me feel so beautiful!

Saint Alexis Bridal is amazing and I recommend to any bride looking for their dream dress!…read more After going to 4 other appointments around LA I was feeling very defeated bc a lot of places don't carry inclusive sizing. Being a more curvy midsize shape and literally being told that I could not fit into many of the dresses that I liked at other bridal shops made me very weary to go dress shopping again. Then I happened ti walk by Saint Alexis purely off of good vibes I felt. Let me tell you!!! They had exactly what I had imagined in my mind AND the dresses all zipped up and fit me enough to truly see how I felt in them. Karla made me feel so cared for, beautiful, and special. I ended up coming back a couple of hours later to show my friends and she accommodated me to try on my 2 favs again. Girls! The way I sobbed when I put on THE dress. I've never felt so beautiful in my life. The next day, I talked to Sujey about an issue with my card for the deposit and she was so kind and helpful. She answered all my questions and even said she heard about my appointment. I highly recommend this place for their service, pricing, and overall experience!

I am writing this review because I am genuinely disappointed by my experience and want to warn…read moreothers before they spend their time and money here. On 5/25/26 at approximately 2:30 PM, I attended this business for an appointment. The first employee assisting me, a woman with light/blonde textured hair, immediately came across as rushed, impatient, and frankly uninterested in providing decent customer service. The interaction felt cold and uncomfortable. Despite the poor experience, I decided to give the business another chance because I truly wanted to see whether they carried the dress I had been looking for. I scheduled a second appointment hoping things would improve. Unfortunately, they did not. I returned on 5/26/26 at 2:30 PM and was assisted by a different employee, a woman with short black hair. While she may not have intended to be outright rude, she was far from helpful or welcoming. From the beginning, the atmosphere felt tense and oddly accusatory. She repeatedly expressed concern about dresses being damaged and made comments implying customers could ruin merchandise if not supervised. Most uncomfortable of all, she insisted on remaining inside or extremely close to the dressing room area during the fitting process. I completely understand businesses protecting their inventory. That is reasonable. However, there is a professional, respectful way to do that without making paying customers feel distrusted, monitored, or like they are somehow a problem before they've done anything wrong. The overall tone of the appointment felt less like dress shopping and more like being watched under suspicion. Shopping for an important dress should be exciting, welcoming, and memorable for the right reasons. Instead, I left feeling dissatisfied, uncomfortable, and honestly horrified by how awkward and unprofessional the experience had become. I have visited many boutiques and bridal/formalwear establishments where staff manage expensive inventory professionally while still treating customers with kindness, dignity, and warmth. There is a clear difference between attentive service and hovering, dismissive behavior. At the end of the day, I learned a lesson: sometimes the "discount" is simply not worth sacrificing customer service and professionalism. I would personally recommend considering a reputable boutique instead, where employees understand hospitality, communication, and how to make customers feel valued rather than inconvenienced. This experience left me disappointed, and I hope management takes customer feedback seriously because there is significant room for improvement in professionalism, training, and overall client treatment.

Was so happy with the service here. They had the most beatable prices in dresses for my daughter's…read more15 and have amazing package deals. Customer service is great and if there are any issues, they make things right. I highly recommend!

Overall very happy with my experience so far. All my questions were answered via Instagram and when…read moregoing in person Ruby was very attentive and a pleasure to work with. Deposit has been for the dress we requested and was able to pick a dress for my daughter to try on. Total package cost was a few hundred dollars cheaper than the original location I found the dress. Can't wait for the overall experience and receiving her dress for my daughter's big day!

I had the sweetest experience at ForLove Bridal -- and I found my wedding dress!! Allison was…read moreabsolutely amazing from start to finish. She's so kind, patient, and genuinely supportive, and she made the whole process feel fun instead of overwhelming. She really listened to what I was envisioning and pulled dresses that actually matched my vibe. I never felt rushed or pressured, and she was so encouraging while I figured out what I loved most. Her energy is calm, positive, and just... comforting. You can tell she truly cares about helping brides feel confident and beautiful. When I found the one, she celebrated with me and made the moment feel so special. It honestly felt like shopping with a friend who just gets it. If you're dress shopping, go to ForLove Bridal and ask for Allison -- you'll be in the best hands. Such a memorable experience and I'm so grateful!

Update: I want to thank the team at ForLove Bridal for personally calling me to talk about what…read morewent wrong, get my full perspective, apologize that the whole experience wasn't absolutely perfect, and work out a solution to make sure I still got the veil of my dreams in time to go with the dress. Katie, you have been a gem to work with. I truly appreciate a business that cares this much about making sure their clients are taken care of. In the end, I truly felt that they only wanted me to have the best experience possible, and they went above and beyond to ensure that.

Found my dream dress here!! And within my budget!…read more I went to two bridal shops in San Diego then this was the first I checked out in LA, and didn't need to go anywhere else! I shared some inspiration pics before my first appointment and Sherri immediately knew what I was looking for and pulled great options for me to try. I quickly found my top choice and came back a few days later to make the purchase. Sherri was very knowledgeable about every dress in her shop and supported me every step of the decision. I felt so confident saying yes to the dress here! This is a hidden gem tucked away in Sawtelle. It's not pretentious but rather a casual and relaxed atmosphere with fairly priced dresses and accessories. I also love that they do alterations in house. Will come back to share pics after I get married in 2027 if I remember!

There has never been a more penny pinching and less moral booking policy. Only 15 of my 200+…read morereviews are 1 star, so I don't choose that ranking lightly, especially for a small local business. We booked an appointment 4 or 5 days ahead of time, as there was full availability on the calendar for weekdays. There is a 48 hour cancellation window, and at hour 47 we realized that the timing conflicted slightly with a work matter (when we made the appointment we were in New York and miscalculated the time difference). An email was sent at the 47th hour (1 hour after the window), mentioning the issue and asking if it could still be canceled since it was so close to the window, and apologizing for missing the window. The owner replied and specifically said "No problem, we've gone ahead and canceled the appointment for you". At this point, we figured all was well as they made no mention of still charging the fee. A few weeks later, we noticed the charge was still there. A quick email reply came when we inquired saying it was past their window and no refund was due. IF this was the case, why did the original email not say so and why did they make 0 effort to reschedule or ask if another time worked better? OR we could have made it work if she hadn't responded so positively. What a slimy way to make a quick $27 for nothing. I will restate that the calendar was still really really open (ie, it was not a highly sough after appointment slot taken from anyone else even on the off chance they were booking in the 2-4 days out window). Overall, it is a blessing the appointment didn't happen after reading some of these reviews about how the owner acts in person (no surprise there). Ended up with a beautiful dress from Berta and would highly recommend their new LA showroom on Beverly.

Absolutely loved this boutique. My daughter purchased her bridal gown here and we had the best…read moreexperience. The shop is so whimsical with nods to popular fantasies such as The Hobbit and Harry Potter throughout. The woman who assisted with the dress selection was very attentive and knowledgeable about the styles my daughter was looking for. All the dresses were exquisite although there was one clear winner. I'm so glad we found this place and highly recommend it.

This was my first stop when wedding gown shopping and I couldn't have had a better experience. I…read morewas rather nervous about being the center of attention that day and having to be critical about myself in different gowns, but as soon as I walked in I felt more at ease. Mostly due to the fantasy(Harry Potter, Doctor Who, LOTR) decor hidden within the bridal aesthetic. This made my inner nerd feel at home. I loved the variety of the dress selection and many of the dresses she selected for me. My budget was $4000 and with gown, veil, sleeve add on, and rush fee it was still below my budget Amanda was fantastic, very helpful and kind but without it feeling like she was trying to sell me something. Just a very genuine experience. If this is your first stop like it was mine she will have many tips on how to go about picking your gown, even if it's not from her shop. Side note: we came in early for a follow up appointment and while we waited she was doing some clerical work placing orders for dresses via the computer, but what I loved was she followed up with the orders by calling and verifying they went through before the end of the business day. So if you are looking for a beautiful and genuine gown shopping experience that will leave you feeling at ease and well taken care of, then this is your place. Especially, if you love fantasy but still want that bridal aesthetic.

I came in not knowing what kind of wedding dress would look good on me or what type I really like…read more Angel said she has the eye for these kind of things and gave me one to try. When I saw what dress she gave me, I was a little hesitant because it's not the type I usually go for... but when I put it on, I was astounded by how well it complemented my figure. I was genuinely surprised. Despite trying on various other dresses that I thought would look good on me, none of them matched the first one Angel gave me. It truly stood out as the perfect choice. Thank you so much for the help Angel! Can't wait to see the final product!

If you decide to go with Lucky Brides, you will receive such a personable and easy going…read moreexperience! The moment I met Angel she made me feel so comfortable and never pressured to purchase from her. My friends and I browsed in her shop until I found my dream dress that she designed. She took my measures and created a gorgeous bridal gown and veil. I am still getting compliments to this day. My dress was affordable but custom and nothing I have seen before! Also she gives you free alterations which I'm grateful for because I lost alot of unexpected weight due to the wedding planning process. Angel is a very busy woman so occasionally she was slow to respond to calls and messages. Besides that I can honestly say I'm so glad I chose Lucky Brides.