LOVE THIS PLACE! My car was broken into and the back passenger window was broken, I called them the…read moreday of and they got me in the next morning. They were very friendly, so sweet and sensitive to the fact that I was upset about the whole ordeal. It only took them an hour to install a new window, they vacuumed all of the broken glass and pretty much my whole car! They even folded the blankets I brought with me for the cold drive!! The customer service was amazing and I definitely recommend them for any glass work you need!!

BAD INSTALLATION. BAD GLASS. BAD QUALITY CONTROL!! We were…read moresent here by another company to replace the back hatch glass. We also needed the new glass to be tinted and had that done after the glass was replaced. Once tinted we were able to see marks along the outside surface of the glass. I called and spoke to the manager named Ben. He asked that I come back so he can check it out for himself. Once I was there and Ben saw it for himself, he said it is a common manufacturing defect and that all glass has defects. The OEM glass they took out did not have any defects. I asked Ben why the glass was installed with the defects because there should be some quality control standard during and after the installation process. Ben stated that it is partly a customers responsibility to find issues with their installation and materials. After a bit of back and fourth he agreed to reinstall another piece of glass. A week later I get a call from Ben. They have another piece of glass and he wants me to come down to take a look at it. Again, there were manufacturing defects and I told him I don't want that installed. And he said he would have another piece of glass shipped. Then Ben tells me the owner named Michael feels we as customers are partly responsible for quality control and therefore responsible to pay half the cost to get the new piece of glass tinted. I told him there's no way we are paying for any of it because this was all due to their lack of quality control. Ben even admitted that his installer made a mistake and installed a piece of universal weather stripping that wasn't supposed to be included in the install. Which by the way, was installed with no care nor precision. Again, after some back and fourth, they were willing to cover all costs. I was willing to continue to work with Ben because I wanted this to get done. After two more defective pieces of glass Ben leaves a phone message stating that in all his 30 years of working in the business he has never come across a "perfect" piece of glass. So what, are they installing defective glass into other customers cars??!! Maybe that's why they are so inexpensive!! At this point, I give up with Ben and call the company that originally sent us to Action Auto Glass. They asked that we give Ben and Action another chance. A month goes by from the original install date and I believe 5 pieces of defective glass. But Ben could not seem to find that elusive "perfect" piece of glass. In the end, the company drops Action Auto Glass as their preferred contracted technicians and we are sent to the dealership to have the work done.

Fixed my windshield and it looks great now. Had one issue but they fixed it for free.read more

Date Visited: Monday, June 16, 2018 Had the awesome fortune…read moreof having a rock chip on the drive back to Portland from Port Angeles. It was over 90 degrees and I was not about to let it spread, so the husband started calling to places around Olympia as we were nearing the city. The first quote was for a place in Chehalis that had no website and 0 reviews. $80. The second place had good reviews. They couldn't fit us in. We called Jesse and he said come on in. $40. Sold! It's a nice little shop just off the freeway (101 or 5, I can't remember). Jesse was helping another customer but got to us as quick as he could. Came out to check out the chip and immediately had his co-worker bring my car to the back to cool down. Jesse explained the process and what we could do to maintain the repair. He said it would take at least 25 minutes because the glass was hot and had to cool down. We were offered cold bottled water. We chilled out on the big sofa. It was a crappy situation to be there, but it turned out to just be a nice detour. The crack was fixed and you can hardly tell it's there. No sun shade for this window's future! Great service and really friendly folks there...a winning combo. Thank you, Jesse!!

Fantastic service! Kyle and Ian were friendly, helpful, and provided a quick resolution to my car…read morewindow issue. We will be using Speedy Glass for all of our future glass needs.

Pat went above and beyond on my truck. Hard to find people that care but clearly he does. Would…read morehighly recommend. ​

I went to Gerber collision in Lakewood to get a damage estimate for my Tesla. They do not do work…read moreon Teslas but they are allowed to give damage estimates. This should've been my first red flag. They quoted me $2000 total for the damages from our Tesla. I went to another collision shop who actually do work on Tesla's and their damage estimate was 6500. This is more realistic as everybody knows Teslas can be expensive to repair. If you have a Tesla, I highly do not recommend going to this place. Also, the estimate took almost 3 days to acquire, whereas the other place I went to created an estimate for me and took pictures in under an hour.

I was worried about bringing my car here for repairs because this is the company my insurance…read morewanted me to use. However they were way cheaper than Lacey auto collision across the street and they did a fantastic job. Michael was my estimator. Highly recommend

100% avoid this place! Worst body shop I've ever encountered..... not only did they do terrible…read morework on the repairs, they didn't fix half of it and blamed insurance. Talked to USAA and they read me notes from the body shop that argued against fixing the damage from the accident. They very much seemed like they just wanted to do the bare minimum and move on. Another body shop inspected the repair and stated it was terrible work using cheap replacement parts. They didn't even bother to clean the mud, rocks and grass out of my radiator. They also tore a speaker wire, ordered crimps off Amazon to fix it and when that didn't work they refused to pay the $100 repair invoice. -My hood is misaligned -scratches and paint chips on hood and sides not repaired at all -mud/grass in radiator -Exhaust and skid plate are chewed up -my dash rattles terribly near my hood latch -had to pay to repair the speaker wire they obviously damaged -false statements to my insurance

Our car was nearly totaled with only body damage, but they did perfect repairs and made it possible…read morefor us to keep our car---the dollar amount was just under the total value of the car. I'd trust these people with just about anything. They are great, professional, and they did the job in a very reasonable amount of time. Bravo!

Can I give these guys 10 stars?! On time, fast, high quality and super friendly. Charlie and his…read morepartner made quick work of replacing the windshield in my 2018 Honda CRV! Very reasonable price--lower than my deductible and much lower than a place like Safelite. They even reapplied my oil change reminder sticker to the new windshield and double checked to make sure there were no scratches on the windshield (a couple drops of pine sap from a tree nearby landed on it and Charlie carefully cleaned it off) The best part, they come to your house to do the repair. If you need your vehicle glass replaced or repaired, please call this place!

Friendly guy, easy to work with. Gave him a call at 11:10, by 11:50 he'd finished repairing the two…read morechips in my windshield for $70. Looks great, feels smooth, would definitely call him again.

I stopped in without an appointment. They took care of my window problem right away and didn't…read morecharge me anything. I am impressed and certainly will recommend them.

Sean was easy to communicate with and responded quickly, had availability right away, was very…read moreclear about scheduling and pricing, and repaired the chips on my windshield in thirty minutes. The repair was AMAZING and it took me awhile to even find the spots where he had done the repairs. Highly recommend this business!

Went in at noon on 06/28/2026 with my 2024 NX 350...Had a piece of truck tire flip up and knock off…read moremy left front rocker molding.(no damage to molding). Manager went back in shop and came back with 4 new molding brackets and replaced the molding...on the spot.took 15/20 minutes...Shook my hand and says no charge? Amazing and I will definitely remember that if/when I need future body work! Thank you Gerber...

Gerber Collision Doesn't Do the glass replacement or repair they contract outside sources. . …read more.. Our KIA was damaged by someone broke in to it attempting to steal it...... Gerber never told us it would be an outside source..... Guy shows up way too early no notice that he is on his way, still in pajamas having first cup of coffee at 7:30 a m. Also failed to tell us some parts not Available in USA so my car is still incomplete but they make sure they still get paid...... Had to call them back out here window was slow rolling up glass shards in the gears, why didn't he take care of that first time he was out here???????????