Professional, knowledge, and efficient service. This is my second service in 2 years (thanks to I5…read morein the Tumwater-Olympia area) and this time I was quickly serviced and taken care of. I promptly got a call to schedule an appointment after my insurance submitted my claim. They had me on the calendar immediately. Drop off was easy, notification of completion was efficient and courteous, pick up was also easy and informative. The quality of customer service and work was 5/5 both times. I highly recommend using them for your glass replacements. They value you, your time, and your vehicle.

Just stopped in and they took care of my windshield right away. Two guys worked on it and they did…read morenot charge me anything. I am grateful and will recommend them for sure.

I went to Gerber collision in Lakewood to get a damage estimate for my Tesla. They do not do work…read moreon Teslas but they are allowed to give damage estimates. This should've been my first red flag. They quoted me $2000 total for the damages from our Tesla. I went to another collision shop who actually do work on Tesla's and their damage estimate was 6500. This is more realistic as everybody knows Teslas can be expensive to repair. If you have a Tesla, I highly do not recommend going to this place. Also, the estimate took almost 3 days to acquire, whereas the other place I went to created an estimate for me and took pictures in under an hour.

I was worried about bringing my car here for repairs because this is the company my insurance…read morewanted me to use. However they were way cheaper than Lacey auto collision across the street and they did a fantastic job. Michael was my estimator. Highly recommend

I am updating this strictly in reference to my technician! He was fast, efficient, extremely quiet…read more(I have loud big dogs)! He was friendly yet very professional!!

Way too busy. A week out until next available appt to come to the house to replace a window. My…read moreinsurance contracts directly with them. Just know you can go anywhere for glass repair not just the preferred co your insurance is contracted with. Choose a small biz, i did and they came to my house Monday after calling them on a late Fri afternoon.

DK Boos is the BEST EVER!!!! I had an unusual problem with my 20 year old glass sliding door and…read morecouldn't find the part I needed to fix it. Melvin sent his serviceman Jeff over and he fixed it within a half an hour. Jeff didn't charge me for doing this!!! I was flabbergasted. Such a sweet man. I highly recommend this company. Rated higher than 5 stars in my book.

They came out same day for measurements, the price was within a few dollars of the other two…read moreestimates. They ordered and installed the window within 10 days like they told me they would. My only gripe was that they required a online signature and the form was not user friendly. I paid them in full in advance, not sure why they needed more authorization.

Fixed my windshield and it looks great now. Had one issue but they fixed it for free.read more

Date Visited: Monday, June 16, 2018 Had the awesome fortune…read moreof having a rock chip on the drive back to Portland from Port Angeles. It was over 90 degrees and I was not about to let it spread, so the husband started calling to places around Olympia as we were nearing the city. The first quote was for a place in Chehalis that had no website and 0 reviews. $80. The second place had good reviews. They couldn't fit us in. We called Jesse and he said come on in. $40. Sold! It's a nice little shop just off the freeway (101 or 5, I can't remember). Jesse was helping another customer but got to us as quick as he could. Came out to check out the chip and immediately had his co-worker bring my car to the back to cool down. Jesse explained the process and what we could do to maintain the repair. He said it would take at least 25 minutes because the glass was hot and had to cool down. We were offered cold bottled water. We chilled out on the big sofa. It was a crappy situation to be there, but it turned out to just be a nice detour. The crack was fixed and you can hardly tell it's there. No sun shade for this window's future! Great service and really friendly folks there...a winning combo. Thank you, Jesse!!

I recently had an accidental break of a quarter panel window and used Yelp to help me find a…read morereliable repairman. I sent the request for a quote late at night and Bill from Integrity Auto Glass responded first thing in the morning. It was a pleasure working with Bill to find a date and time that works. They had multiple openings that were all within a more than reasonable time frame and let me have options. Bill was always super quick to respond and transparent. I even requested a heads up 15 minutes before anyone would arrive and Bill made sure to accommodate that. I was able to have my window replaced in less than 48 hours of the break (and it would have been less than 24 hours except for my own time limitations). I was able to have the repair done at my home address, which saved me the stress of driving anywhere or setting aside hours to go somewhere. The shattered window held together by masking tape was removed and replaced, and the work area cleaned up within 25 minutes. It was impressively fast work! The glass was also a perfect match to the other windows, so it doesn't even look like a break happened. I am so pleased with this experience and will definitely be using Auto Integrity Glass if another window breaks or I need to replace a windshield (which hopefully isn't soon)!

Amazing place! I dropped my car off, they took me back home, a couple hours later I went and picked…read moreup my car that had its brand new windshield! Looked great! Im impressed with their service all around. From my initial call to set up the appt to getting my car fixed! Very nice people to work with. Fantastic service! I will come back if I ever have to! Their business is very valuable in my eyes!

The service here is white glove with staff in button down shirts and ties. They are always kind…read moreand smiling. I appreciate genuine good service and The Wave delivers every time. Large coin-operated vacuums await your quarters along the side of the building.

$20 for a fancy car wash. Nobody cleaned my wipers that was included in the price and the same bugs…read moreare with me afterwards. Save your money & go elsewhere.