I really wanted to like this place and support a local business. Unfortunately, the experience was extremely disappointing. The shop was completely empty when I went in. Before ordering, I specifically asked the cashier if the matcha was sweet. She said it was "a little, but not that much," and I clearly mentioned that I don't like sweet drinks. Based on that, I proceeded to order multiple items, including drink. When I received the drink, it was extremely sweet--overwhelmingly so--and tasted very artificial. I politely asked if there was any way to fix it. The response I received was full of attitude, and I was told that fixing it would cost extra. While I wasn't actually charged, the way it was handled was rude and careless. They poured more milk into the cup, causing it to spill everywhere. No apology, no effort to make it right, no basic customer service. On top of that, the prices are high for the quality and experience you receive. For an overpriced menu and such poor service, there's no reason to come back. I will absolutely never return. After this experience, it's no surprise the shop was empty at 9 a.m. on a weekday. read more

we are regulars here. The service is always amazing. Ambience is great inside and outside. And the food is absolutely delicious. Definitely one of my favorite sushi spots. They also have good fried rice. read more

Saki Japanese kitchen - palencia and shaggy dog - Sushi Bars Near Me - Naples, Florida

Came here on a weeknight for dinner. Had the pork gyoza and thought it was decent, probably the best thing I had, although they probably came out of a bag. Had the shrimp tempura with Soba. Thought the tempura was ok but too heavily breaded and had the wrong kind of batter. Was a bit surprised that the Soba was served as a soup, and not as dipping Soba. The Soba soup had some shredded carrots and a little bit of onion in it. Broth was meh. Was a very mediocre meal. Maybe with different ordering one could have a better meal. Service was decent and ambiance of the place was ok. read more

Saki Japanese kitchen - Soba soup - Sushi Bars Near Me - Naples, Florida

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Got take out from this cute restaurant on Collier. Have eaten here before inside and the sushi is always good. I had the Lely roll which was tasty! California rolls and salmon sushi were also good and fresh. A good value for the money. Food was done on time for pick up! read more

Saki Japanese Sushi offers excellent lunch specials. The food is amazingly fresh and flavorful. We enjoyed the 2 Roll Lunch Special, which includes a choice of soup or salad for $20. The attentive and friendly staff provided great service. The restaurant has both indoor and outdoor seating, and is conveniently located in a strip center with ample parking. read more

Saki Japanese kitchen - ROSARIO S. CASSATA AT SAKI JAPANESE KITCHEN ON COLLIER BLVD IN NAPLES FLORIDA. - Sushi Bars Near Me - Naples, Florida

Love this spot. It's very clean, the staff is very friendly and professional. Food is outstanding. The steak habachi dinner is a favorite. The sauce is amazing read more

Saki Japanese kitchen - Sushi Bars Near Me - Naples, Florida

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Excellent all around! Prompt seating as well as taking our order. Food is delicious! Nice atmosphere and friendly staff.

Average at best Japanese food. My wife and I were very dissatisfied with the food. ( My wife is Japanese) However at least the menu was Japanese food. I have been to many "Japanese" places in Naples that serve Thai, and Chinese food. Every dish was dull and uninspired. I am still looking for a real Japanese Restaurant that serves good food. read more

Great sushi and service. Went to the new location on Tamiami. Highly recommend it. Beautiful inside restaurant at this new location.

The food is great...huge portions of anything you order from sushi to teriyaki to fried rice! The staff is in a bit of a rush to take your order and clear your plates...even when it's not crazy busy. But the food was good enough to forgo outstanding service. I'd definitely go back! read more

We eat at Saki often and it's always amazing!!! The Hibachi is spot on. The flavors are amazing. I usually get the Hibachi Shrimp at lunch and it's very plentiful and at an amazing price! The shrimp are perfectly cooked and the veggies are so yummy!!! At dinner I usually go for the Hibachi Scallops...yummmm!!! We love the Shrimp Tempura & the Lisa Lisa Rolls. We've had other rolls as well and always so delicious!!! Saki is a must try!!! read more

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Great japanese cuisine and ambiance. Great service. Flavorful food Staff can be a little pushy and rushed but if you don't let that bother you and just enjoy, it's a great restaurant read more

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Food was excellent! We ordered hibachi chicken and steak. Best hibachi I've had. Two others ordered sushi and the portions were equally good to its taste. Definitely worth a stop. Oh we ordered dessert, tempura cheesecake and ice cream was a hit! So s lo yummy! read more

Very fresh sushi. Staff very sweet and helpful. Started with spicy tuna appetizer on server suggestion. Will definitely be back. read more

Saki Japanese kitchen - Volcano roll - Sushi Bars Near Me - Naples, Florida

The food never disappoints me. The food is prepared to order and is delicious! I love the hibachi shrimp or chicken and bento boxes are plentiful and everything is so fresh. Servers are very attentive and the restaurant is tastefully simple and very clean. Highly recommend! read more

Food was excellent not crowded and fast service friendly staff, booths are large to hold 6 comfortably and they also have smaller tables. LINCOLN LARRY read more

Don't serve raw chicken!! Took my first bite & thought it was just a bad bite but the second bite wasn't any better!! We had eaten there several times before this & it was ok so hopefully won't happen again. read more

I love the interior of the restaurant, the service was very good, however the food is not great. I had never eaten there before so decided to try a few things that were pretty basic. The rolls we had did not have a great flavor, however I'm confident they were very fresh. The flavor of the ginger dressing on the salad was a bit grainy and thick, lacked flavor, and water covered the bottom of the bowl (a rookie miss in the restaurant business). The chicken fried rice was oily and lacked flavor. I'm not confident I will go back for another try. read more

Would give this place about a 3.5 star rating. I ordered the lunch special ($10.99 for two rolls plus soup or $1.99 extra for house salad). The rolls are just average tasting and smaller in size to others that are the same price. Husband said his bento box was just okay. The rice was chewy- we are used to softer throughly cooked rice so keep that in mind. The Diet Coke came in a bottle for $2.99 each. Paid about $30 + tip for lunch. Service was quick, but there were only two other customers dining at the time and it was a Sunday, so probably slower than usual. Staff was friendly and we were waited on immediately. read more

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You wont find a better sushi/Japanese place anywhere! I travel to Naples every weekend and make sure to always stop by when Im in town. My go-to is the Jimmy Smith roll and it never fails. The restaurant is always clean and has a great ambiance. The staff couldn't be more attentive and efficient. Food is always fresh and quick!! See you guys next weekend! read more

Saki Japanese kitchen - Gyoza - Sushi Bars Near Me - Naples, Florida

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While the menu here is relatively limited, the quality of the fish and other ingredients is outstanding! The service is quick and courteous, and the spicy tuna appetizer (on crispy rice) is delicious. Always check out their specials on the board for the choicest fish. read more

Saki Japanese kitchen - Spicy tuna appetizer - Sushi Bars Near Me - Naples, Florida

If you cannot have people answer the phone without being rude then don't let them near it! I called this restaurant to speak with a manager regarding my order. The 2 woman who got on the phone admitted they were not the manager and started yelling at me asking me what I wanted and who I was. I will never recommend this place nor will I ever be back ! Awful rude ladies ! read more

We love the hitachi shrimp dinner and never had a bad meal. Our service always good and Smiling servers always helps. I wish the restaurant could be bigger sometime you have to wait which does happen and cool design. read more

I opened the menu asked about lunch special and opened to lunch special section and then looked over it and asked for two rolls from the lunch special that were supposed to be 9.99 right seems simple but when bill comes the eel role is suddenly .50 cents more . Ain't about the money but about them being dishonest and principal so I showed her and instead of saying sorry she said I should have told her u wanted the lunch special screaming at my in front of all the customers I was there during lunch hours why would I come for lunch special and pay more ? Any way saw the bad reviews gave them a try and regretted it read more

Saki Japanese kitchen - Proof of them tacking on random charges - Sushi Bars Near Me - Naples, Florida

Im giving two starts review because the service here, the food it's ok and I would go back but the server she is very rude, walks away when you talking to her. Gets offended when you ask for something. Been there several times and always same bad service. We stopped going there for that reason. Good saki soda. read more

Saki Japanese kitchen - Sushi Bars Near Me - Naples, Florida

We had dinner at Saki Japanese last night and it was a very nice time. The restaurant is big enough for a group and it has outdoor seating. Both of the meals we ordered were fantastic. My wife had a hibachi filet with fried rice, and I had the Square roll. The food was served to us in a very short time, and the taste of the food was just fantastic. We stopped here on a whim and I'm really glad we made the choice to do so. I'm sure we'll be back. read more

I stopped in Wednesday evening 6/12/24. Pleasant atmosphere, clean with friendly staff. I don't normally take time to rate a restaurant, but the presentation (sushi/sashimi combo plate) was unbelievable, salmon roe was served in little carved edible cucumber finger bowls, the fish was very fresh absolutely the best value for the dollar. I would recommend to the most finicky of patrons. read more

Came for lunch. Ordered chicken bento boxes and a chicken hibachi. In my humble opinion the chicken is not actual chicken breast, it is frozen chicken breast that includes rib meat (probably from Costco?). It has a weird texture and does not taste like fresh chicken at all. Chicken teriyaki is simply a frozen fillet covered with pepper and salt that has been grilled flat and cut into 8 slices. Teriyaki sauce is pored on top. The California roll that came with the bento was skimpy. Not enough rice was put into the sushi to make nice fat pieces of sushi. Gyoza was fine. Pepsi served is from a bottle not from a fountain. Great location and convenient to Lely residents. For the owners please increase the quality of the food, charge more if necessary to cover the cost. Did not leave less than 3 stars as I understand that this restaurant is someone's livelihood. read more

Food is excellent. Food comes out quickly. Japanese egg rolls are yummy! Literally all the fried rice selections are very flavorful. Will be back on a regular basis. read more

Great valued lunch special. Fantastic quality ingredients prepared well with great service in a comfortable setting. The included miso and clear soups were perfect - not salty. The entrees were all delicious from the 2 sushi combo, bento box with gyoza dumplings and california roll, and hibachis. Will be returning soon! read more

Excellent food, very knowledgeable servers. Great atmosphere. All together a great experience. read more

A quaint place with great Japanese food. I had the seaweed salad and the Crazy Roll and my Husband has the dynamite roll. My daughter had hibachi shrimp with white rice and it came with vegetables. Service was great. My waitress answered any questions that we had and was very patient with us. Will definitely come again! read more

the food, the service were outstanding.The place is very comfortable. I could have stayed all night and been comfortable. The food was great we had a seaweed salad. Which was one of the best I have ever had. We shared a dish of chicken, steak and shrimp on the hibachi. All I can say is we enjoyed it. I recommend this place. I am going to get sushi next time. read more

Very authentic Japanese cooking. Sushi very good. Bento boxes at lunch menu excellent. I wish they would have a dinner menu version. The staff is very polite and attentive. read more

I can't believe I haven't reviewed Saki Japanese Kitchen yet! I really enjoy coming here, as you can see from the many photos. Their sushi is very good. Always tastes fresh, and is made to order by real sushi chefs. If you're not in the mood for sushi, there are a lot of other options to try like their many teriyaki dishes. The service is great, the only thing that I'd remark about is that at times it takes longer than ideal to receive your food order. Other than that, you'll definitely have a great time! read more

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Expensive, slow service and the sushi is okay. I was really hopeful for good Japanese food. Very frustrating to spend a lot of money and be disappointed. read more

This place has good food, but I'm giving them 2 stars because they never have help, they need to hire help and they would have much better service. I have eaten in and ordered take out and the wait time is never accurate every time I have been here. I work in retail and understand the rush of working hard but they need to hire more staff and they would deserve a 4 star rating read more

I come here every week for the lunch special. Great sushi and hibachi. Service is always fast and friendly. read more

Saki Japanese kitchen - One of their many specialty rolls - Sushi Bars Near Me - Naples, Florida

My wife and I don't know which was worse, the food or the service. Everything took forever and the wait staff was not welcoming nor personable. We ordered hibachi, but it had no flavor, much less any spice. The sushi was not good and we ended up leaving nearly an entire roll. We will not be eating here again. read more

Go food and a good ambiance. The help is extremely helpful and polite. We definitely go back.