We recently had the pleasure of dining at the restaurant, and it was an outstanding experience from start to finish. The staff truly made the visit memorable-they were attentive, welcoming, and genuinely friendly. The food was clearly made with fresh, high-quality ingredients. It's always refreshing to find a place that prioritizes freshness and quality the way this restaurant does. Another thing that stood out immediately was how clean and well-maintained the entire restaurant was. The dining area, counters and overall environment were spotless which made the experience even more enjoyable. The atmosphere was warm, relaxed and incredibly friendly. It's the kind of place where you feel comfortable staying a little longer, chatting with friends, and enjoying your meal without feeling rushed. Overall, this restaurant delivers on every level-excellent service, fresh ingredients, a clean environment, and a welcoming atmosphere. We highly recommend stopping by if you're looking for a great meal and an even better experience. We'll definitely be coming back read more

I'm sorry but this salad works made me throw up all night it is not good .They need to be like the one up 202 they have everything

I am a habitual dieter. Sigh. I first started going to Saladworks when I worked in Wilmington. I still visit when I return to the area to visit family and friends. Saladworks offers about ten different made to order salads. The salads range in calories with the majority at about 300 before adding dressing. The ingredients are standard such as lettuce, tomatoes, cheese and are fresh, being brought in daily. There are additional delicious add ons in some of the salads such as pasta or tuna. My favorite is the Bentley and my husband loves the cobb. I also like the Nicoise. Salads come with a choice of white or wheat roll which is also very tasty. The staff are friendly at all the locations I have visited, this one being no different, and they move the line along quickly. The menu can be found online at www.saladworks.com. This location currently is running a promotion offering $6.99 salads on Mondays. So, what are you waiting for? About the Corporate Company: The franchise Saladworks is best known for serving made-to-order entrée salads. The restaurant also offers other items such as wraps, sandwiches, and soups. There are over 100 restaurants across the US with the majority located in this area because the chain is headquartered in Conshohocken. In addition to the US, the chain can be found in Canada, Dubai and Singapore. read more

Saladworks - a plate of salad on a tray - Vegetarian Near Me - Newark, Delaware

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Bread no butter no utensils , There was no shrimp at 5 o'clock and they are out for the day . I go to salad works often and after this experience I downloaded this app just to review . I've never had a problem before . Today just was not that day . read more

The manager from Saladworks called me directly and she was very pleasant and apologetic and offered me another order free of charge. I expressed to her the problems that we've had and she stated that she would fix them and that she was very sorry that this happened. Again, she was so nice and she was extremely professional. We will definitely be giving Saladworks another try. read more

Saladworks - Create your own salad. Small amount of Brown/Slimy avocado and hardly any Brussel sprouts - Vegetarian Near Me - Newark, Delaware

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I always order a create your own salad. My order consists of lettuce, a scoop of white noodles, diced tomatoes, cheese and bacon. I don't get dressing or a roll. If the serving look like a size of a teaspoon, I will request more. Which in this case I did . I was told that I would be charged extra. So I asked for extra cheese and bacon. This salad isn't worth 10.77 for a total of 5 toppings. Normally I don't have this problem with fox run or Middletown location . They will offer to sub the bread and the dressing for additional toppings . read more

This is for sure the busiest Saladworks I've been to in the area, albeit not the fanciest. During normal lunch hours on a weekday the line could be pretty substantial. However, I think the staff move at a decent pace during the afternoon rush. No real complaints with customer service here. It may seem at times they could be a bit more friendly behind the counter but they seem more focused on speed which is not a bad philosophy for a "stand & wait" joint. In my last few trips I have had the loaded chicken salad sandwich and a cobb salad. I've been trying to shave off calories and these have fit the bill in that respect. I would like to see a little more love put into the chicken salad here. At the Concord Pike store it's made fresh to order and you call tell. Here the chicken salad has that feel of being made yesterday and seriously chilled overnight. The cobb salad and side minestrone soup were alright; not too memorable. Seems to be a very active business here among the local workforce out looking for a midday bite. I would just recommend adding a bit more gourmet attention to the food prep. read more

This place is just okay. service is usually kinda slow and I've ordered to go and had it not ready twice. The salads are tasty but really nothing special (I could make a better one myself) but for a quick healthy bite this is a good option. read more

I love this salad works! I've been to other ones but, none are as great as this one. It's not the fanciest but, the staff is very friendly and the prices are much better than the other saladworks I've been to read more

Very good store. Food is always fresh, service good and employees friendly. They have a good special on Monday with 6.99 specials. Only gripe is they don't have green peppers. Make sure to try the marinated tomatoes. Still go there weekly. read more

While still a chain fast food place with basic ingredients my opinion has improved of this Saladworks. The ingredients are clean and plentiful when I am there if some items are a bit one dimensional. The sun dried tomatoes are more like just dried tomatoes. The nicoise olives do not have a hefty brine to them. I could go on, but why bother you all have been there right? Tried a sandwich tonight. A BLT, pretty basic type of sandwich and it was fine. But nothing spectacular, other chains have better BLTs, and lets be honest 2 of the 3 ingredients are fairly common in salads so I was hopeful. What has increased my rating is the staff. The strip mall is still inconvenient, but the staff is quick and courteous. They do seem to always have trouble getting me a wheat roll every time and have to pull it from the back. The restaurant also does delivery which is very helpful and earned them an extra star. read more

I used to eat at Salad Works 2 times a week. In the last year it is like the hired someone to make it as difficult and aggravating as possible to deal with them. First they delivered local if you ordered 2 salads nice. Now they don't ad it's door dash or whatever. Pay more wait forever aggravation. Then I used to call it in for pick up while I was in the way. TO SAVE TIME. It was great your salad was ready. In and out. Well of course that's changed. To practical. I called today to order 4 salads. First I get put on hold for 11 minutes. Not really on hold listening to all the nonsense going on in the background. Then I get told if you call it in you have to pay on the phone. Yeh very convenient while driving there. Customer service is not their thing. I'm done. No matter how much I like the salad. Take a class on customer service. The nicer and easier it is to deal with you. The more business you will get. Whatever. read more

Lettuce was soggy and the grilled chicken had no taste.. First time and last time for me! read more

Saladworks - Grilled chicken salad - Vegetarian Near Me - Newark, Delaware

This was the first time I have been to Salad works in the last few years, the staff was very pleasant the salad was OK could have put more lettuce in there. At the baked potato soup was the worst tasting soup I ever had, you would not have been able to tell what it was if it didn't have potatoes in it,. It was orange the potatoes were mushy and I would suggest that no one would ever get this read more

The staff were very friendly and polite. I also have 2 kids that were also with me, and the staff were great with helping them with their kids meals. Food was fresh and delicious. read more

Sad. The girls seem overworked. Need proper training w changing gloves when making sandwiches and then taking payment, just to go back to handling food. I have been going to this location for the past few months, convenient to work, and since then the ice machine has been broken. Ice in a metal container w a plastic scoop usually inside the ice after people touch it. Unsanitary. The soda is flat. The girls were on the phone and complaining they didn't get their checks on Friday and the one girl was told he was calling the cops on her. They deserve to be paid. Today sign said closed because of machine malfunction.... But I am thinking those poor things had enough and walked out. It is a shame. read more

Called (3) different times. First time, no one answered. Second time, employee put me on hold for OVER 15 MINUTES, then the phone was disconnected! Called back again and the phone was finally picked up then disconnected! Horrible customer service and I don't want to spend money at a business that does not value their customers. read more

4/14/14 - A loved one ordered a Fiesta salad to go. Returned to the office, opened the lid to discover a HUGE ROACH in her dish. Wish I could upload a picture into evidence Needless to say, we will not be eating at ANY saladworks read more

I heard good things about Salad Works so I decided to get some takeout. I ordered the turkey salad with bacon and lite parmesan dressing. It came with a whole wheat roll and I also got a big macadamia cookie for dessert. Oh my goodness, the salad was to die for!! It was a BIG salad and very tasty!! The dressing was so good that I poured it all on, and I never eat that much dressing. The roll was soft warm and so yummmmy. Lastly, the cookie was sweet and very tasty. I will definitely hit that place up again to try a different salad and perhaps a soup this time. read more

After being contacted by the manager I thought I'd give them another try. I went on Monday at around 7:15 and walked in and the 2 people working were already starting to close. When they aren't supposed to be closed until 8pm. I got in line and ordered a kids create your own salad (it's a half salad with 4 toppings that costs $5 something) I was told I could only have 3. I didn't fight it because the workers already seemed to have an attitude. Then my boyfriend got a full salad. I was then over charged. I was charged for 2 create your owns at the monday price of 6.99. I didn't realize until we were halfway out the door and there was no way I was saying anything to the workers bc I didn't want to get cussed out. So all and all, bad service and I was overcharged on top of my already bad experience. I will not be returning. The management should work on training their staff more. Customer service sucks and they always seem to be in a hurry to leave. Somethings wrong here. read more

I was disappointed with the customer service tonight. When ordering my sandwich, Turkey Ranch Fusion, they looked at me like they had no clue what I was talking about. They definitely need to study the menu!! It's sad when I knew the sandwich menu and they didn't. It usually comes with swiss, which I hate! I asked for them to substitute it for cheddar. I got all the way home and of course it had swiss. Ugh! So I got stuck with a sandwich with no cheese. The description of the sandwich stated it came with turkey, swiss, roasted red peppers, and romaine. I asked what spread came on it because it's called Turkey Ranch, so I assumed the spread was Ranch related. Of course they had no clue, she just goes on listing all the available spreads. Gesh. I just went ahead with the olive oil mayo. After I placed my order, the cashier says, "Ugh what sandwich was that again?" Are you serious? What buttons on your register have you been hitting if you didn't even know what kind I wanted?!? The Fiesta Tortilla soup was pretty good. It had a kick to it, which I enjoyed. The bread on my sandwich was pretty dry. And they definitely go light on the roasted red peppers and mayo. I like light mayo on my sandwiches and even this wasn't enough for me. Next time I'll have to ask for extra. I would probably never give this place a second chance, but I have a voucher for a free sandwich. Hopefully my next visit the food and service will be better. read more

Saladworks - The Turkey Ranch Fusion with Olive Oil Mayo - Vegetarian Near Me - Newark, Delaware

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I now know why the prices are so low. There is nothing but lettuce in the salad. You need a magnifying glass to see the toppings. I ordered two salads for me and my husband for dinner. One of the toppings was green apples. The girl picked up 5 apples slices and put two back. The picking are very small. I can make a better salad myself with a lot more toppings. Maybe I will do that the next time and skip salad works altogether read more

This place was shutdown on a random Monday around lunchtime. Not a sign on the door saying why.

I placed an order on the app for pickup. No issues with that, salads were properly made and had everything. However, the app did not have the new kids meal options listed yet. I went into the store to pick up order and place order to try out their new kids meal. The advertisement on the wall says pick one from each of the 5 categories. So I started to read off my selections in the order on the ad. This seemed to confuse the lady behind the counter who asked me for a "base." I repeatedly read the ad as one from all 5 categories and she told me no sorry only 3 sides. I began to say okay I think this is same thing here, 5 categories include so called "base" and then a dip/dressing. However, by this time woman behind counter turned to lady at cash register for help. Lady at cash registered immediately told me " if you have a problem you can call corporate." This was very uncalled for and terrible customer service, which caused me to stop my order, pick up my to-go order and head out. I will never return to this location ever again. By the way I frequent saladworks locations in the area, sometimes 2-3 times a week. These people were terrible. read more

Terrible service with employees in poor appearance. Hair falling in their face so I could only imagine what ends up in the food. Stains on their shirts and terrible attitudes. Would not go to this location again read more

I found this to be an average location. I thought that the service was kinda slow in that they focused on one salad at a time. Why would you mix a salad in one bowl and then have to pour it out into a second bowl to go? They should establish the "eat-in" vs. "to-go" factor at the beginning of the interaction to save time and just prep the salad in the to-go container. Also, customer service level is robotic at best. But my salad was fresh and enjoyable on both visits. read more

My coworkers and I have been eating here for the last year or so. And in the last 6 months the customer service has really gotten worse. In the beginning we let it slide a lot because we assumed new staff was in training. However, its to the point now where we wont go here anymore. It mustve been at least 10 times now that they don't put dressing in the salad. Or they mess up the order somehow. I always ask for extra avocado on a thai chicken salad with no chicken. And its supposed to come with peanut sauce and sesame dressing. Well , today my coworker went to pick up the salad and was very specific about extra extra extra avocado and they literally put 1 quarter of an avocado in my salad. On top of that, they didn't give me peanut sauce. My coworker told whoever was working this afternoon that its supposed to come with two sides of sauce/dressing and he rudely told my coworker that it doesn't. Ive literally ordered the exact same salad for a year. The greediness with the avocado is ridiculous. It should have been my substitute for the chicken yet they always charge extra for a MEASLY amount of avocado! A girl told me a while back that if I want a lot of avocado I have to say "extra extra extra" which is what we did today, and they charged us for all the extras and still didn't even put it in there. It makes me sad because we really used to enjoy the food. But maybe look into better training for the staff. because too many employees have no idea what theyre supposed to put in the salads. It shouldn't be rocket science. Its a salad bar. they had ONE job. read more

I'd have to agree with Thomas, today my order was all mixed up for the third time! I placed my order online. I called them to let them know. I went back and they gave me a refund, but during this process they accidentally charged my card again, so they refunded the two charges. I would not recommend going back to this salad works just because it's been such a hassle. read more

I've been to Saladworks locations all over the place so I feel I can judge this one pretty fairly. I enjoy salads at this chain generally but not when my order is screwed up, as happens regularly at this location. Like when I ask them to substitute cheddar for monterey jack and a second later the maker is ladling jack into my salad. Or when I'm asked twice whether I want my dressing on the side or mixed in, I say mixed in, and when I get the salad my dressing is on the side. The last time I pointed this out to my server she said "oh...my bad...ain't nobody gonna charge you extra for it or nuthin' - a nonsense answer that I didn't know whether to take as sarcasm or just gibberish. I also don't like being shorted a dollar in change (happened once), or when I am asked whether I want a white or wheat roll, I say wheat, only to find NO roll in my bag when I get on the road (happened twice). I go here because it's closest to my house and they have a $5.99 special on Mondays. But other than that they are nothing to write home about. I've seen much busier locations with only two people working who manage to get it right. Get it together!!! read more

I'm writing this comment with the hope that somebody or the manager of this shop would see it. Most of the time, my experience with this place is good. However, recently they have a new staff he is an only african american man in that shop. I don't have any problem with racial discrimination or anything, but this is just the only way I can describe him since I don't know his name. He is EXTREMELY RUDE..and look at us like he doesn't want to talk to us at all..and it is in extremely impolite way (I'm Asian..and use super polite language with him the same way I use with my professor)..he tries not to talk to us..just talks like he's talking to him self with a very low voice, but imagine..the american lady comes in...Surprise surprise he talks louder, clearer asking her what does she want. When this staff wants to ask me what kind of brad that I want? he just holding a tong and staring at me...until he gets the answer! the level of language, his glance, posture and everything is extremely rude and much different from others (Eventhough, it is still considered to be wayyyyyyy lower standard compared to other staffs). This happened to three times already...and we didn't even do anything..just walking in..he will start all the rudeness. Now, what we will do is if we walk in and see him at the counter next time, I will just walk out and find other places to eat. Yes, I am asian, but I have been teaching many american students..and staying here for a long while..nobody has problems with my pronunciation before nor all other staffs from this store. We have been treated unacceptable (non-human way?)..and will not keep it just us. I will sure to spread the words to our friends/colleges. read more