Service is horrendous and has gotten worse since last visit. I almost walked out this time. Respect, acknowledging customers, and providing them with common decency are not practiced. Food is good, but i think k is my last time. Been here 20 times over last 5 years. I should note this service review is solely due to the women in blue short and glasses with nose ring working Monday. read more

Oh yea! Soup! This place is unlike any other. They have all different soups and a chili type soup too. They have grilled cheese that's more like microwaved than grilled cheese and you get your soup served with a hunk of good crusty bread. They have different ice teas and fountain soda you get your own, they hand you a cup. They also have single serve drinks available in the fridge. You can choose from three sizes of soup and everything is in to-go containers so you can bring it home. They had cookies and I think brownies for purchase too. Soups are good and hearty, you can get free samples to try out different onesie before selecting your favorite. Chicken Noodle always seems to be there but the others get changed up so they have more options. Tables and chairs in the middle and booths on the side that are comfortable. This is in a strip mall near Ulta and Best Buy. Parking in front and around the side of the place. Prices are pretty reasonable and people aren't there too long to eat so you can always get a seat. It's not table service, you order and pay (Apple Pay accepted) and then sit. They'll call you when your food is ready for pick up. You get it in a small brown paper bag with handles. I usually ask for an extra bread and take some soup home for later. Staff seems very happy to be there and the soup keeps being brought out and hot to go! Only giving it four stars cause the grilled cheese could be done better. read more

The most amazing lunch experience at a chain restaurant EVER! And I mean an experience! Warm welcome, with an education on what they offer. Over 10 varieties of delicious looking soups, and you don't have to guess, because you can sample them ALL if that's what it takes to make your decision! They also offer wide variety of salads, sandwiches, mac & cheeses and grain bowls. Literally something to make anyone happy! We got a pick 2 (soup & sandwich) and both were unbelievably delicious. Especially for a chain place! I had to sample 4 different soups before making my decision. The manager kept making recommendations and let me try them all. Cannot wait to come back. Wish I had one close to home. read more

Zoup! Eatery - Pick 2 - Salad Near Me - Newark, Delaware

This is my first time ever going to a zoop location and it was pretty nice - hits the spot in cold weather. They greet you when you come in, the customer service was very good and they had a section of the line where you could just taste test different soups, which was awesome because they have 12 different options. They put up with me asking for a ton of different ones. We ended up getting the ginger butternut squash soup, grilled cheese dippers, lobster bisque soup, and broccoli cheddar soup. read more

Zoup! Eatery - Lobster Bisque & Broccoli Cheddar - Salad Near Me - Newark, Delaware

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Service was good but the amount of food that you get versus the price is not worth it! For $6.35...for a half sandwich, there may be 2 tbsps of chicken salad and lots of spinach in a small half croissant, and it's. Not even a regular sized croissant, it looked to be like a mini. I had to complain to change it into a wrap, but of course that much meat in a whole wrap is still not gonna cut it. They used to give good size portions. And the cup of soup for $6.89 is too much too! Never going back read more

This was my first visit with my son. The service was great; they provide soup samples. I recommend the soup and sandwich.

Oh yes. This is a winner. It is a pleasure to walk into a place and encounter friendly and happy enployees. Offering a sample is ideal. So many great choices and not sure there is a wrong choice on their soups. Just wish this place was in my neighborhood!! My Mother enjoyed the grilled cheese and tomato soup combo. I had a cup of pepper beef soup. Every spoonfull was loaded with good stuff. Our bellies were full and we were happy customers. Nice and clean with no frills dining area. I highly recommend if in the area and desire a quick meal. If I wasn't too far from home I would have taken a few soups with me. read more

I had a great experience at Zoup, and a big reason was Caitlin. She was incredibly personable and friendly from the moment I walked in. She offered bread, made sure butter was included, and gave thoughtful suggestions for my sandwich without being pushy. What really stood out was that her energy wasn't just for me. I watched her treat every customer with the same warmth and attention while keeping things moving smoothly. That kind of consistent service makes a difference. Zoup is lucky to have her,. read more

I ordered Bean and ham soup. It was a few beans. The ham was cut so small you couldn't even see it and they just put the smoked flavor in the beans and a ham flavor no ham in it. I got the the plane and it was all soup. It wasn't worth the money. I would never go there again and it was pricey. I would never go there again. read more

Soups are Delicious , Trendy & Healthy Sandwiches and Salads. Nice choice of Drinks. This is Not your every day chain store. Friendly and accommodating personnel. You will return. read more

I stopped in for takeout after a trip to Ultra next door, knowing I wasn't going to cook dinner. It was my first visit, so I decided to try something new. From the moment I walked in, everyone was very polite. I ordered two bowls of soup: the broccoli cheddar, which improved with some added seasonings, and the chicken noodle, which was okay but had overly thick noodles. I also got two sandwiches: the turkey and bacon club (without the bacon) and the southwest turkey. Both were not bad, just okay. read more

Give Karen a raise for exceptional customer service! It is so good here. Free samples too so you know what you're getting. I recommend the chicken pot pie and the CB Ickes sausage gumbo soup. Also the lobster mac n cheese. The place was packed for lunch on a Friday but worth it. read more

Is it too early after one visit to say I love Zoup? I found myself in the Fashion Center at Ulta and to my happy surprise, saw there was a Zoup in the same strip. I had been to on in PA 2 years earlier but it was really to meet a distant connection and the food wasn't the focus When I went in, the food preparer welcomed me and saw me look lost at the menu. There wasn't anyone behind me at the moment, so she welcomed me to come over to the soup area and she explained how Zoup worked from A to Zoup (see what I did there?!? LOL). I ended up getting half baja mac and cheese and half honey hot chicken sandwich with a berry lemonade to go. The service was great and I wish I got that employee's name so I can give her a shout out. So I got the food to go and I drove from Newark north to my home in PA. When I got home some 30+ minutes later, I opened my food to eat and it was STILL WARM. Warmer than some restaurants when you actually get the food. It was great. The mac and cheese was tasty and the honey hot chicken was delicious. I would go and have a full sandwich of that in the future it was so good. I really liked my experience and the food, and I can't wait to stop back after my next Christina Mall visit. read more

This place is in the middle of all the tax free shopping and it a a nice spot if you're into the Panera type scene. They have tea, soups, and salads and sandwiches. Really reminiscent of Panera. What I like about this place is organization of this place. They would announce when they move hot soup around to prevent injuries and they regularly check on the temperature of the soups. This made me feel confident that they are safe to eat. As for the food, it was good. I really like their soup as that is what they are known for and it properly is the best option in the immediate area for soups. They have plenty of parking nearby so don't have to worry about this. read more

I had high hopes since there was so many decent reviews. I ordered a Caesar salad and soup to go. Salad was ok but I thought for almost $9 the bowl would have been bigger. They gave me enough dressing for 2-3 salads Chicken tortilla soup was ok 6/10. Too much salsa not enough chicken. Tortilla strips to go would have been nice since it was a pick up order. Staff was welcoming when I arrived. I may return to try the other soups. read more

Zoup! Eatery - Lively Chicken Caesar - Salad Near Me - Newark, Delaware

Hello fellow Yelpers, and it's time for another review. This time it's a place called Zoup! My wife and i always wanted to try this place since it is owned by a couple that were friends with but never got a chance, but we decided to go and eat there. Let me tell you when we walked in we was greeted promptly with a warm welcome, then we was welcomed by the owner Eric Ames that we haven't seen in a long time. The service was fast and the food was delicious, but the fellowship well exceeded the food. Eric came from around the counter and personally greeted every customer including us. I implore every body who reads this review to go dine at Zoup! OUTSTANDING! GOLD STAR!!!! 10'S ALL AROUND. read more

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One of the best lunch spots in the area! The managers are SO friendly and the customer service here is always top notch! I do enjoy coming in often. Their soups are seriously yummy. I love that you can sample any and every one of them before making your decision. Their Sweet Thai Salad is my usual go-to. The Cali Chicken too. If you're in the area, stop in. You won't be disappointed! read more

My favourite soup broc/Cheddara taste burned its not the same from the other franchise maybe that's why . It's not cheap so keeping the best quality soup really matters so I hope they read this and ask their customers because two of us said the same comment. Wasted food and money on this trip. read more

Service was super friendly. They asked me if it was my first time there and gave me the entire run down. And also said I could try samples! Soup and sandwich was excellent. Def will come back. read more

Zoup! Eatery - Salad Near Me - Newark, Delaware

Sorry I've been busy so I haven't been able to explain about my excellent experience coming here as a first timer at the time. Always seen this place but never stopped pass to see what they had to offer. Let me tell anybody, yes Im glad I finally did. So Zoup sell soup, salad, and sandwiches for the most part. They also have your occasional desserts too, soft chewy oatmeal raisin and chocolate chip cookies. Nice portions at that. It was a chilly day I went here so I had a taste for some warm soup. Seen they had a deal where you can get half a sandwich and a cup of soup called the "Try 2". That's what I went with so I ordered the chicken pot pie soup, banging and a Turkey bacon club half sandwich. Both was banging for sure. Soup was nice and hot, chunky pieces of chicken, mixed vegetables, and seasoned RIGHT. Can't stress that enough. I upgraded my cup to a bigger size for a extra couple cents to a bowl, definitely worth it. Then the Turkey bacon club was real good too. Crispy bacon, delicious Turkey meat with swiss cheese on a (not sure) kind of warmed bread served on. All in all, Zoup is a must try for anybody in need of hot comfort, quick food on a cold or chilly day. Staff is even welcoming and real courteous. Loyal customer I will continue to be. read more

I would definitely give them a 3.5. Solid lunch spot, better than Panera. The soups are all good and the bread they use for the sandwiches is really good. I would maybe like slightly more options on the sandwiches, but we enjoy them for lunch. The pick 2 is really filling and it's nice to be able to sample the soups first. read more

Never been here before. We had a Mediterranean bowl, lobster bisque (great) & a turkey club. Everything was tasty, fresh bread and veggies. Staff was VERY nice and helpful. Sadly we are not from the area so can't become regulars. read more

Zoup is new to me but is apparently a chain that specializes in soup. I love soup and this restaurant has a pretty nice selection. Nicer than Panera's. The set up is Q'doba, Chipotle, honeygrow style. Yes, the employees were nice and friendly and yes you can sample each and every soup they offer. I sampled three and left with two, the chicken pot pie and the lobster bisque. They claim these are their most popular and rightfully so. The lobster bisque was rich enough that all I needed was side portion. The other soup I sampled was a crab bisque. It was good but I'm hoping they will offer "Maryland " style instead. They only thing I didn't care for was the pie crust topping. I can't say why. And when I asked for it not to be added to my order I was told they put it on the side for to go orders. Okaaay, but I said didn't want it. She gave me not one but two packets of it anyway. Why???? read more

Zoup! Eatery - Lobster Bisque - Salad Near Me - Newark, Delaware

Cool concept for a restaurant. Lots of different soups and they offer you samples to try whatever you'd like. One thing that I applaud this location for is their service. Every guest who walks into the door is greeted no matter how busy they are and the staff is very professional. This is what makes guests come back! I got the Pot Pie soup, while a little heavy (which is a given being what it was) it was super good! I love pot pie so this soup was great. read more

Zoup! Eatery - Pot Pie Soup - Salad Near Me - Newark, Delaware

The service was amazing and the cashier was absolutely cheery. Made my year!!! So amazing anyone in Christiana come here!!!!

I love this place! They always have something new on menu for customers like me to try On Monday I tried the Roadhouse Sirloin Soup. Delicious!!! read more

Zoup! Eatery - Roadhouse Sirloin Soup - Salad Near Me - Newark, Delaware

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Some of the best soup and sandwiches I've ever had!! Lobster bisque is amazing! All soups are fresh and have fantastic flavor! Sandwhiches are nice and toasty with lots of panini and flatbread style choices! The maple ham and bacon is to die for! All of their portions are perfect too. Soup and sandwich go hand in glove and Zoup hits a homerun for me! read more

I came in for lunch, my first visit to this chain. The place was clean, food was fresh and had great taste and the staff were friendly. The large selection was great and they let you sample the soups of the day. read more

I have been here 4 or 5 times. It's my go to fave in the Christiana area. As soon as you walk in the smell of soup and the friendliness of staff welcomes you in. There are SO many options; 12-16 soups to try. And yes, I mean try. They'll let you sample anything you want to help you make your decision. I also believe there are gluten and lactose free. They're all winners in my book but anything "bisque" is solid and I had a great low cal/low fat kale soup a few weeks ago that I'm still thinking about needing to replicate at home. You have a option of breads to accompany your soup or some kind of veggie if bread isn't your thing (it's mine so I don't know what the option is). Staff is friendly from the moment you step in the door until you leave. I can't wait to return. read more

Food is good. Nice healthy spot. The ambiance is great. I love eating here. Service is always . read more

Food is good. Good options. The manager is very friendly and sets the atmosphere with a greeting soon as you come in. We also like the samples of the soup. Store is clean. read more

Service is always friendly & very tasty soups. Great chunk of bread to go with your soup too.

I ordered the lobster mac & cheese and the chickoea grain bowl - both were really good!! even the leftovers the next day were equally delicious. The mac was very smooth and flavorful. The grain bowl was hearty with fresh ingredients. The staff was pleasant, my order was ready when indicated and it was packaged well for takeout. I also appreciate getting utensils in my bag! read more

This place is a nice alternative to Panera Bread. It offers soups, salads and sandwiches. You can mix and match all three of the items and they have a nice mix of veggie, gluten free and low fat options. They encourage sampling of the soups so I was able to taste a few of them. Really friendly staff. The line was moving really slow, but I'll attribute that to them just opening and still learning the system. Food was average. It's a nice lunch option in the area but there is nothing spectacular about it. The husband did say the lobster bisque had more chunks of lobster than he expected, which was good. read more

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We always enjoy eating here. I usually get the spicy chili but decided on chicken chorizo this time with a bread bowl. Really enjoyed it. Dining is open in store just at a limited capacity. read more

The spicy crab is the best! I get four of them. Merry Christmas Zoup! Keep up the great service.

If you are looking for homemade taste, there are so many varieties of soups to choose from, the sandwiches and salads are fresh and delicious toi. read more

Good but not special. I mean soup is their thing. I had the soup and grilled cheese which Zoup advertised as sliced fingers of ooey-gooey grilled cheese fingers and tomato soup. Yum, right? Well the soup was good but I've had better at Panera. And the dippers? Not cut. Definitely not fingers. Just your run of the mill grilled cheese. Um what? I know what you're thinking -- Dude just cut the sandwich and move on. I get it. But when they explicitly hawk the special as "dippers" I thought oh well how disappointing. Folks it's a personal thing that might not raise your dander but I dislike when what I get is not what's advertised. I mean how hard would it be? I can buy a tomato soup and grilled cheese practically anywhere. So if your novelty is to entice customers with a unique take ya think ya should take it! read more

Food sucks and costs too much. My partner and I thought we'd try this chain out and were terribly disappointed. Panera fills the same purpose and is way better. read more

Anytime Im in the mood for soup. This is my spot. I usually order the tomato soup and grill cheese. Its just enough to satisfy the craving. Its usually hot and on time when I order. I dont like tomatoes but I can say their tomatoe soup is delicious. read more