I used the True Car app to begin my search for a new truck about a week and a half ago, stating the specifics for what I was looking for. I received many emails and messages from other dealers offering me anything but what I had asked for! Salesman, Sean Navarro, was the exception! He found me EXACTLY what I wanted and was not at all pushy or slimy like so many car sales folks I've encountered! He was friendly, helpful & informative. The entire process was PAINLESS and everyone made sure my experience was POSITIVE! I bought a beautiful new 2017 Honda Ridgeline at a great price with more bells and whistles than I had expected and I could not be more happy! I definitely recommend this dealership for your next car or truck! They are AWESOME! read more

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I came here to schedule a replacement of two burned-out light bulbs and a front license plate clip that had fallen off. Charles at the front desk was kind enough to have (Tech) Adrian to do it on the spot, no charge except the cost of the missing clip since I had purchased the lights on my own. Stellar service. You hear the horror stories of dealership maintenance but man, this place is so recommendable. ...... I may have to buy a darn Element for the wife now ..... read more

Thank you Anthony for the great service! Come see him when you come to Sam Linder Honda. Very polite, knowledgeable, and incredibly helpful. read more

Salinas Honda - Thank you Anthony! - Car Dealers Near Me - Salinas, California

I had my car fixing for an oil leak and they took a look at it and scheduled an appointment to seal it. I asked them before leaving, is it okay to drive like that and they said yeah you should be good for a couple of days. I drove my car and it turned off completely at a stop light. The Steven Creeks Honda, said it was a huge leak that they shouldn't have let me drive off. Don't think I am taking my car here again. Turns out they installed my recall fuel pump wrong. read more

I walked into Sam Linder and was greeted by Fernando Munoz. I feel like I was blessed by God because I have bought many cars and never have I received such a great experience. Fernando Munoz was EXTREMELY knowledgeable, polite, and professional. If you go to buy a car at Sam Linder, ask for Fernando. You will not regret it, and I will tell you why. I went to this dealership wanting something that could fit into my tight budget. I let Fernando know what I could afford. He brought me to the cars that would fit nicely in my budget and never tried to sell me something that was higher. Matter of fact instead of trying to pad his commission, he made several trips to management to make sure I received a good deal in all aspects of the transaction. At no point did I feel like this car dealership was going to take advantage of me. Fernando provided and in-depth review of many of the new and used models and features. He spent an exhaustive amount of time with us test driving and answering questions about the vehicles. He didn't stop there. After I completed the transaction in the finance department, he waited for me outside and walked me out to my purchased car. He had the car washed and detailed. He spent another 30-45 minutes showing me how all the gadgets work and programmed Bluetooth, etc into the car. He took a picture of my family standing by the purchased car and shared the picture with me. He was very professional and made the experience stress free. I walked into the dealer around 2:55 PM that day. Fernando had opened that day, so he was on his way home at 3:00 PM. Because of me, he ended up staying until about 8:00 PM. Even after an 11 hour day (on January 1st after New Year's Eve), he walked me out to my car to make my experience even better. He made sure I knew my car inside and out. read more

Salinas Honda - Very Satisfied Buyers. - Car Dealers Near Me - Salinas, California

Always great service with Jose B. in service department. I've been coming to Jose for years and he never fails to provide good customer service. read more

Sam Linder I have never written a yelp review before, but since I was so impressed with Sam Linders service I must. I was given quotes by two other dealers, but when I was ready to sign on the dotted line it was not what they had promised. Sam Linder was completely the opposite - they gave us a quote over the phone and when we got there to sign nothing changed and there was no push to buy any additional warranty's etc. They were all very professional! It was definitely worth the 45 minute drive to get there. I would highly recommend anyone considering buying a Honda to contact them. read more

I just had my broke down in Salinas in the middle of the street while I was showing property to my client. I spent $ 4000 in March of this year. AAA towed it here and I got devastated news that I need new transmission which will cost me $6000. I felt totally devastated and powerless. I was praying to Jehovah for strength, peace of mind and thinking ability so I can survive this hard blow. I got a call from Sharon customer relations manager who wanted to know how was my customer service experience. She is an amazing woman, who TRULY CARE! How exceptional! I feel that Jehovah answered my prayers and used Sharon. She is helping me out to fix my car and is escalating and is fighting on my behalf to get an amazing deal and get my car fixed. Linder Honda is blessed to have an individual like Sharon working for them. She is a person who goes above and beyond and I will never be able to repay her. Please, tell your friends and family that humanity is not dead! I thank Jehovah for Sharon and thank to whoever hired her, because she did an absolutely amazing act of kindness and she is amazing performer who put customer first. Repair that failed was done in San Francisco Honda. She really didn't need to do anything for me. If I could U would give this dealership 100 stars and Sharon would get an Oscar for her kindness, humanity and out of this world customer service experience! I am telling all my friends and family to go there. For Sharon boss - if you read this consider giving Sharon a raise! She is your asset and priceless gem for your business! Marija Prgomet Realtor read more

Purchased vehicle new here in 2016 (great experience) - After 4 years, an unexpected problem arose that would have been covered by a warranty, but unfortunately I was out of warranty. Of course, I was a visibly frustrated about an issue that I feel was not my fault. Despite this, Sharon and her team (Letty at the desk and the EXTREMELY talented mechanic Al) feel like a valued customer and even received a sincere sense of empathy for my issue. It was clear that my family's safety and my satisfaction was of utmost importance to her. Sharon went out of her way to explore solutions to keep the cost down for me while thoroughly explaining what exactly goes into servicing these vehicles. I am sure that my next Honda purchase will be here again, I just wish they were closer to Monterey (yes I know about Val Strough in Seaside, but Sam Linder feels like family....) All of this happened under Coronavirus stress, so kudos to them for keeping their cool. read more

I visited several dealerships in the county. I felt the Sam Linder Honda offered the best service and deals. Imad Nashni provided and in-depth review of many of the new models and features. He was very professional and made the experience stress free. They offered a great deal for my trade in. Honda finance department helped me secure great terms of the finance. Overall a great experience. read more

Worst experience at a Honda Dealer ever...terrible attitude from the employees and no 27 point safety inspection of my car like the other Honda Dealers provide. This was my fist time at Salinas Honda and the last..I waited in my car for a service advisor for 10 minutes and no one came over with a clipboard like at my previous Honda Dealer...Everyone there refused to make any eye contact with me... finally I went inside where all four "Service Advisors" continued to ignore me even though only one of them had a customer with him.. all stubbornly refused to make eye contact....after sometime standing there, I asked the closest one if I should wait in my car or where I should go for my service appt. He finally looked at me and told me he would be with me later... I noticed a nearby desk with a bold red lettered sign saying "I am not your Therapist"..guess that cuts down on the customer chit chat..not very customer friendly for sure. Paying the bill was not a good experience either, the rude girl behind the glass snatched the hand sanitizer away from me...she very rudely pointed me to a very dirty bottle in the corner and when I told her it looked very dirty she said that is the color of it..the bottle was covered with black greasy dirt! Guess the customers only rate the worst at this place! Honda dealers usually prioritize good customer service, not sure why everyone I met at Salinas Honda was rude and resentful of helping customers. read more

My family has purchased/leased over 10 cars from Sam Linder Honda in Salinas. Eddie Suber, our Sales Consultant, is very kind, professional and doesn't plays any games. He always gives us the best deals, compared to other dealerships. The Sam Linder's service department is the excellent. They are honest. This is important to me, since I have dealt with some of the "worst" service managers, thinking that I don't know anything about a car since I'm a female. Some service managers actually lied to my face, not knowing that I took a couple of years of auto classes in college. Sam Linder's Service Managers always gives me their full attention. They are Professional, Respectful and Honest. Yesterday, our daughter asked my husband and I to join her family to purchase a new car. Prior to heading out, I always checked the going prices on the Internet. Price is important! We are open minded, we checked other dealerships on different cars. We ended back to Sam Linder Dealership in Salinas and visited Eddie for a great deal. Part of buying a new car, I always feel that I'm buying the dealership's service department too. They are the people that I deal with after the sale. This is important to me. Sam Linder's Sevice Department is always clean, like yesterday. There were donuts, fruits, coffee, newspapers, magazines and Internet for their early customers, while waiting for their cars or the courteous van to take them home. Chuck, our normal service manager was not there yesterday, but Jose was there, another great Sevice Manager. He greeted my husband and I, like we were old friends, and told us that the HR-V is very reliably and highly recommend it to other cars in the market. At the end, as very happy Sam Linder's customers, our family purchased a brand new Red HR-V EX-L Crossover, with all the gadgets. Now, the question is... Will I purchase from Sam Linder Honda again? The answer is YES. Thank you Sam Linder Honda! read more

I went to Sam Linder today to come in sign on a car we had set a deal on . I get their and Jim said im going to bring the car around . Im almost sent to finance and than he told me the car was sold yesterday morning. I drove from Monterey and I still asked if the car was still their and was told yes. Really upsetting and he didnt really seem like he wanted to sell me another car on what i wanted my payments to be . than he told me sooo you want us to call you . Jim general manager was rude not helpful and didnt seem intrested in selling me a car. It does not matter if i was suppose to come in yesterday . I got a call this morning to come in and it was a deal. I drove from Monterey only to be told car was sold yesterday . You guys should keep inventory before telling customers to come in. I missed work and it was an inconvinence for me. You guys made it seem like the car was still their. Instead of trying to help me you are saying its my fault what customer service is that. read more

I just want to take a min to say how stellar this Sam Linder Honda. I can't say enough from the sales staff like Jovanni R. Who didn't just sell us a car but help get the best vechile to fit our needs, and budget. To Gabriel in general mangers who made to a point to make sure we got the best fairmarket price from the bay to la. Also,like thank Miguel (mike) as well for getting the best finance options and explain all of our options for financing on our new car. So before you drive out area to get "good price ". Stop by see these guys where they threat you like family and savings speak for them self. My wife lives her new car thanks again guys bring in-laws soon to get their new honda very soon. Also bear in mind when you buy local your local taxes stay here in our county to help fund our schools,roads,public roads. So but your money to Work in two ways ... Stay local save a ton... read more

Salinas Honda - Thank all again for getting into our new car. From Jovanni R. In sales stay local and save $$ - Car Dealers Near Me - Salinas, California

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Today, I drove away in a brand new car with the help of Luis (sales) and Betty (finance). They made my car buying experience pleasant and acted in the most professional manner. Luis was very accommodating and answered all the questions we had regarding the vehicle. Betty has such an amazing personality and humor. I would recommend anyone that's looking to buy a vehicle and be treated with respect to ask for Luis and Betty. read more

Frank(services) is the epitome of a true professional- I've only worked with him for the duration of my two years in California and I think he could teach car salesmen ( all over) a thing or two about genuinely caring and giving feedback in record time and being as accommodating as possible. I do observe the other workers as well and I can't say I have anything bad to say about them either. read more

At Sam Linder's Honda in Salinas, I receive excellent service. Chuck and Jose are always accommodating when needing to schedule appointments for maintenance. I appreciate their excellent customer service. read more

Came here again because I had a FANTASTIC first experience with an oil change service at Honda. It was so good my fiancée wanted to bring his car to get an oil change here as well. Man was I WRONG. I called on Monday 12/27 around 1:30pm and asked to schedule an oil change for his car. They offered me a 10:30am spot on 12/31, he needed one baddd so I took it. By the time we arrived, we thought it was gonna be a great experience, again, WRONG. "Eddie" helped us and confirmed the appt, time, vehicle and service, sure..2 hours pass by didn't hear anything. Went outside and seen the car still sitting with the old Costco sticker on it, so car isn't even touched yet. Went to ask "Eddie" how much longer? He started rambling about the car is old, blah blah, they need to order parts for the oil change, the workers are on lunch, more blah blah. He couldn't give me an estimate of time, other than wait until the workers came back from lunch. (LOL). I said "okay, I wasn't aware of it being a wait, I wish I would have known so I could have brought another car, how could this be avoided in the future?" He said I need to call next time and tell them the type of car ahead of time so they can order the parts. But I DID CALL? Uhhh ok, so basically it was my fault, LOL? I asked for the keys back and wasted 2 1/2 hours of my time with the car not even getting looked at. Advice, if you consider making an appointment with these guys, ask for the workers name, social security number and phone number just to confirm the appointment. Or, ask for anyone else other than EDDIE to help you. Won't be back! read more

The worse Honda dealership! They will give you the run around, make you wait hours in person or on the phone, no one knows anything about anything (THEY LOST MY KEYS) and be super sweet about it. Horrible work ethic be prepared for your time to be waisted. read more

This dealer initially agreed to the Costco member price for a new Honda Clarity. Sadly a day before signing the deal they quickly said they had to increase the price on the car another $7K because the car was being sold at a higher price by neighboring dealers. They were quick to change terms of our agreement and did not honor the Costco price because they could get more money from other buyers. Do not trust this dealer. read more

Sam Linder Honda really cares for their customers. I decided to purchase a Honda Civic Hatchback 2017 and I am the happiest I've ever been with a car. After filing a lawsuit with another motor company and dealing with the worst customer service ever, Sam Linder Honda is a breath of fresh air. I met Anthony Alonzo a sales men at Honda and he blew my expectation through the roof. He was genuinely kind and caring of my needs and wants. Anthony showed me what the payments would look like if I decided to go with a new or used car that I both really liked. He informed me about leasing and how it was a great fit for my needs. And to add a side note, he was the definition of tall, dark, and handsome. Gabriel the manager was also a huge help when it came to the numbers. He worked with me and got me to a great monthly payment. Thank you Anthony and Gabe for all your help. I am extremely satisfied with my new car and the service here at Sam Linder Honda. Thank you! read more

Salinas Honda - Car Dealers Near Me - Salinas, California

This dealership has worked on my car since I bought my Accord new in 2019. It started making noises from the undercarriage after I had taken it in for an oil change. I took it back to them and had the mechanic check it out. They couldn't find the problem. A friend of mine noticed a few weeks later that one side of the engine cover was hanging loose. It turns out it was missing a bolt that holds it on. Sam Linder Honda refused to accept responsibility for the missing bolt even though their mechanics are the only ones who have worked on it. I had to $150.00 to buy a new cover panel because it was cracked. I'll never buy another car or get it serviced here again. Beware! read more

Fantastic people, great and friendly staff and amazing selection Ive bought 2 cars from sam linder and would definitely buy a third as well and recommend them to my friends. read more

This review is about Glenn Maravilla, who was the Salesperson that helped me buy my 2016 HRV. This was my first time buying a brand new car, and Glenn was patient and answered all of my questions. He even stayed late a few nights just to help me out, which was greatly appreciated! The negotiations on the price took quite a while, but he stayed the whole time and worked with me the best he could. I also interacted with one of Glenn's Managers and the guy who tries to sell extended warranties. They were both more pushy than Glenn and not nearly as enjoyable to speak with, but I guess that's just part of their job since they are trying to close the deal as fast as possible. I have two free oil changes at this dealership, so I will write another review about that in the future. read more

Called ahead of time this morning to check that a car I saw online was there and drove 1.5 hours with a toddler to find out it was sold last night. The guy I spoke to on the phone alleged it was there but I'm convinced he didn't actually check or was luring me there to buy something else. The people who met me there were rude about the fact that they didn't have the car like "oh well, lady" Really disappointing. read more

Amazinv experience. In and out in an 1 hr. A1 care. Jose at reception is the best Would def reccomend read more

was able to get a very nice used mini van here. our old one was not the safest and most reliable. Jim Cash went above and beyond. especially when he heard my husband is a veteran. was able to hook us up with Sirius xm too! we don't have the best credit but we were able to drive off the same day with our much nicer newer minivan. really pretty. we love it! Crystal in the finance department was great! really helpful and honest. I would definitely recommend checking them out. they offered me a better deal than the small mom and pop dealers. thank you! read more

Bought a new car here today. I used the Costco Auto Program and worked with Omar. Not pushy or slimy, seamless transaction. I would give them 5 stars, but they did try to sell me an alarm and extended warranty. I can't blame them for that, they did give me a very competitive price. Thanks Omar! read more

This review is for 3 employees at Sam Linder Honda. First up Jose Becerra wow he is the go to guy. He is extremely helpful and definitely the star of the service department. Max in sales is next. My daughter bought a car with his help yesterday. Max has to be the funniest guy ever. He does not push you and try and tell you what you need. He lets you make the decisions and anyone who can deal with my picky daughter the way he did WOW impressive. He has a heart of gold. Up next Betty in finance. Betty is so helpful and very informative no wonder she's been there 19 years. She is kind and super customer service oriented. Sam Linder give these three raises they are more than deserving and try and multiply people like them throughout your business. These 3 are so deserving. read more

Terrible customer service. I waited walking back and forth in the lobby for NO ONE to help. Plus they must be idiots to have a new car marked at $2000 read more

Our daughter was shopping for a car. We already had our own financing. As soon as they found out we had our own financing it was a done deal. They would not work with us at all. They continued to want us to go through Honda Financing.. No thanks. We came to Morgan Hill Honda, got the same car for $3000.00 dollars cheaper.. No hassle, no pressure, just a simple car purchase. Sorry Sam Linder I don't want your "special financing" I don't want your "extended warranty" I don't want your "gap" insurance I don't want to "lease" I just wanted a car that fit into our budget. You refused to help but Morgan Hill Honda was happy to help us. read more

Great service always glad A.J is back he is great and he takes care of you always !! Love my new Honda!!

I have yet to hear from anyone at this dealer since downgrading my review and attempting to contact their customer relations manager. Our CRV is still at Morgan Hill Honda, we've been without a second car for a week, incredibly inconvenienced trying to juggle our schedules with one car. I just talked to MH Honda, they think they might have fixed it but want to test it some more. I WOULD NOT BUY A CAR FROM HERE AGAIN. I am having a hard time thinking of anything in my life that has been more frustrating that this experience. read more

I was looking forward to the release of the 2017 CRV EXL with much anticipation after extensively researching all that it had to offer and was ready to buy. I gave my local dealer, Val Strough Honda in Seaside, a chance by making a phone call to the sales department on January 9th, 2017, DESPITE the fact that I'd had an extremely negative experience with the service department a few weeks earlier as I was ( attempting to ) have my 2008 CRV equipped with the second passenger side ) Takata airbag replaced under warranty and was met with unacceptably rude "service". A woman took my call at the sales office and after telling her that I was interested in a new 2107 CRV EXL she took my number and said that I would receive a call back. It seems that this dealership is always ready to pass the customer service on to someone else. I never received a call back. Ocean Honda in Santa Cruz did the exact same thing. I called Sam Linder Honda in Salinas and GM Al Ferria listened to my query, kept me on the line with him as he did a state wide search for the exact model and color I desired and delivered the car precisely 2 days later. If you are looking for exceptional service from a dealer who will go the extra mile to listen to your needs and deliver the car you want - go to Sam Linder Honda in Salinas. PS - Sam Linder replaced my 2008 CRV passenger side airbags the day after purchasing my new car - ensuring the safety of my new teen driver, kindly and graciously. read more

Just a quick update on the continued excellent service I have received from Sam Linder Honda. I have a 13 year old Honda Accord. I have taken it to Sam Linder Honda for nearly 12 years to be serviced. Today I went out to start it--nothing. I thought the battery might need to be charged so my son-in-law came over to jump it but still nothing. I ended up having to call a tow company. I called Edward at Sam Linder Honda and told him what was happening and he said to bring it in. By the time the tow truck got here and got to Honda it was after 2:30 pm. This is my only car and I hoped I would be able to get it back the same day. However they had to diagnose it and repair it in under 2.5 hours for same day delivery. Shortly after the car arrived there I received a call from Edward stating I needed a new starter and they would try to have it done today. A little after 4 pm Edward called again and said the car would be ready in 30 minutes and did I need shuttle service. Fortunately I was with my daughter and she drove me there and the car was ready. Once again Sam Linder Honda and its excellent staff went above and beyond to exhibit excellent customer service. Thanks so much to the Service Department team in fixing my car so promptly but a very special thanks to Edward for all he did in implementing this great service. He never lets me down. In addition to great customer service, Edward is a genuinely nice and kind man. He really does care about the customer. He is a credit to your company and represents you very well. A standing ovation for Edward. read more

I want to give a shout out to Chuck Byers. I was having battery issues with my 2012 Crv, and after 5 years and 3 or 4 batteries it turned out to be the alternator. After realizing my warranty expired, Chuck along Honda honered my warranty. I want to say thanks Chuck my car purrs like a kitten, and I will once in a while still drive it like stole it. Great job guys. read more

Terrible place to buy a car. If I could give them less than one star I would. Me and my wife were looking for a family car. We came here with a trade in and offered us $800 for our car. Talk about a rip off. They were very pushy as well. They wanted us to follow us to our house so we could get some information to close a deal. We thought $800 for a trade in and the pushiness aside, we decided to check out Ocean Honda in Santa Cruz. The difference was like night and day. They had a BBQ going on, the staff and manager were very accommodating. They gave us $5,000 for our car and we drove off the lot with the same Honda we were looking at in Salinas. More money for our trade in, no pushiness, and full stomachs make a happy client. Sam Linder really needs to re-evaluate his staff. He didn't get my business! read more

I took my car to a local automotive repair shop and they told me my check engine light problem was covered under a Honda tech service bulletin and that I could take it to the dealership and they would fix it for free. They said to be careful because the dealership will try to get your money any way they can, which is why I didn't take my car to the dealership in the first place. I took my car to the dealership and they looked up my car by the vehicle identification number and told me that my car was covered by the tech service bulletin and that I wouldn't have to pay anything. I get a call a couple hours later and they tell me that the tech service bulletin only applies to the "SI" model, not the "EX" and that it will cost over $500. If I want my car back, I'll have to pay Honda $140 for another diagnostic check that I already paid for at the other automotive repair shop. I called Honda customer support and all they did was try to push me getting my car serviced at the dealership. You got me good Sam Linder Honda! read more

Review: Sales Department Sales associates Max Ashgarfi and Anthony Alonzo were amazing!!!! Their professionalism, care, attention to detail, and commitment to customer satisfaction is the BEST I've ever encountered. For any individual, the car buying process can be scary. Max and Anthony went FAR FAR out of their way to give me an excellent experience! I cannot adequately express how hard they worked to accommodate my needs. They were sympathetic, understanding, extremely diligent, and detail orientated. Max and Anthony prove, HANDS DOWN, that Sam Linder Honda absolutely deserves their every accolade and award! Here's a rundown of my car buying experience: 1) They took great care to explain clearly the details of the cost and car. 2) Extremely transparent in regards to billing. 3) They were professional, patient, and courteous every step of the way. 4) They were actively watching out for my interests and were great customer advocates. I was truly and sincerely impressed. 5) They were insightful and thorough. They answered questions I didn't even know to ask! 6) I walked away with a fair and great deal on my vehicle. Honestly, if I knew a car buying experience could be so smooth and positive....I would have chosen to buy a car much sooner. In summary, Max and and Anthony are awesome. If you're shopping for a car, I recommend that you ask them to guide you through the process. Sam Linder Honda sets a very high bar for their consultants and these guys were truly excellent! read more

We bought a vehicle here back in April. Since we bought the car, we've had nothing but issues. The head gasket being blown, the radio shutting off, electrical problems, and power steering issues. Not to mention the vehicle lost power while driving on the freeway almost resulting in a wreck. I had to pay it of pocket to fix this. A friend recommended us to come here. We were helped by a young man Anthony, I believe. Obviously no issues with the car the day we bought until about a week later. Service department is horrible. I wouldn't recommend coming here read more