Highly recommend this place for anything jewelry and watch related problems. Super fast and very…read morenice.

This place sucks! He charges outrageous prices for batteries and watchband. He takes forever in…read morefixing your jewelry.

Wonderful, friendly staff. Probably mostly family, but they all know how to treat customers with…read morerespect. They've done some nice repair work for me changed batteries, etc. never a problem. Highly recommend recommended.

Went here for my watches battery change. I have brought one of them at the mall but it got scraped…read more(luxury watches), so I went her after that. They're very polite, kind and friendly. Ruth has been so warm and she let me pet and play with their dog which is so behaved. They called us when the watches were done which is the same day. I don't go anywhere else anymore when it comes to my jewelries and battery change for my watches. Highly recommended! Service is amazing!

Great people there and all are very professional about the business and make it very comfortable to…read moretalk to

I sold a Vintage piece of jewelry to Marco at a good price. Very nice and professional family staff…read moreand beautiful store. This store is an A+ find. Thank you.

I had a very pleasant experience at this location. I was first welcomed by a couple ladies and they…read morequickly asked how they could help me. I had gone in to get my baby's ears pierced. They were all very nice and their best to distract my baby from the actual piercing. The ladies doing the piercings also made sure that they were even and redrew them when we asked. They were very nice the entire time we were there. I will definately be recommending this location for piercings.

Came to don robertos for an engagement ring and the girls there where very nice especially monse…read morewho helped me very kind and polite I will definitely be back.

The staff at Salinas Coin Exchange are the most helpful and knowledgeable people and have a large…read moreselection of coins and unique jewelry at great prices. If you're looking to sell, they are the best place in Monterey County to take your coins and jewelry. Straight forward advice on your valuables is what you can expect from Sara and her staff! Thank you Sara!!

Easy Peezy. Sold a bunch of coins directly and couldn't be happier with the service. Very…read moreknowledgeable staff and fun to talk to.

Have been doing business with Zale's since 1988. The store is always clean and bright. Someone…read morefrequently wipes the glass counters or using manual carpet cleaner. We are always greeted within seconds or to no more than a couple of minutes upon entrance. They clearly explain any questions we have without condemnation. Whether it's a $99 sale or exorbitantly larger purchase, they are always professional. There is a young man there who is handsomely dressed in suit and tie. Well cut hair, too. Impressive. No one has been seen with obvious piercings or tattoos. A few of the younger women, who are there one day and gone in 3 months, need assistance, guidance and an understanding of proper apparel for work. I'm no prude, yet I am uncomfortable with tight, short skirts, low-cut tops, 4" spike heels, dragon acrylic fingernails, dangling earrings to their shoulders and either an overload of perfume or worse, un-bathed. My husband is uncomfortable with it as well. I rated 4, yet I truly wanted to give 3. The lower rating would apply to owners, rather than the store, employees and merchandise. I was very upset to recently read, on a worthy news station, they are supporters on an issue that we are absolutely against. I'm disappointed to know the money I've spent there, is being used towards that issue. I will need to strongly and deeply consider returning to the business. Time will tell.

Bought the maleficent ring, stone came out 4 times went back each time to get it repaired but it…read morestill keeps falling out. Very disappointed with this ring especially with the price that was paid for it, would not recommend this ring. You can find better rings for the same price from other jewelry stores. Definitely unsatisfied.

I know I was late to this response but I appreciate that everyone honored what was discussed and…read moretalked about when the ring was purchased and what the terms of the agreement was. She absolutely loves her ring wears it every day and never takes it off. Thank you for making everything right and hopefully on the next jewelry purchase I can leave a 5 star review

Ajay & Nef were so patient and kind with my decision making and time. They suggested great…read morealternatives and solutions for the special gifts I chose for my kids and one promise gift for myself. They were even able to give me an extremely reasonable price as well as a payment plan that just eased off the finances for me a tiny bit. Customer service like this is not given very often anymore. I was genuinely touch and know that I will return after this encounter for the rest of my jewelry purchases.

Having lived in Salinas for 40 plus years, I oftentimes visited Kay Jewelers for various things. I…read morereally appreciated the friendly staff working this location. As the years rolled on new staff members appeared, yet they all seemed well trained in their approach to customers. They really knew the various jewels found in rings and bracelets. And their knowledge of various diamonds was wonderful. I liked how they compared various watches. The ins and outs of various brands, and why I should choose one over the other. I really liked this store.

Ordered a ring on March 2nd. It's March 25th and it took so long because they sized it too big then…read morehad to have it resized again. The lady behind the counter was sick and very pushy. She kept insisting on items I wasn't interest in nor did I find appealing. Practically flirted. Let's just say, not gonna use them again. Kay's ftw.

Sam was very great very helpful and bery consciderate would recommend 100 percent for any occasionread more

it is difficult to leave a positive review, some sales representatives tried to help but over all…read morehad a bad experience at this location.i purchased a Rolex submariner watch was given a price, next day went to get the watch and was priced higher that originally quoted. I still proceeded with the purchase. after all was said and done the watch given to me had a cracked crystal. was told the watch would get a new crystal rest of the watch was in acceptable condition . Months later, they instead brought me a different watch. I knew because there were other markings on the bezel that the first watch didn't have. they took it back and didn't get me another watch till over a year later. I was called for a service I took my watch in as it wasn't keeping time or functioning properly. they then told me to take it in to Rolex instead so it gets proper service. I went to a Rolex authorized dealer in my area and they quoted me 1,000+. I am very disappointed with the customer service I received with the company over all.

I got James' name from an artisan jeweler who knew his work personally for years. She told me,…read more if she was using any local jeweler he would be the ONLY one she would consider. I met with him and exchanged thoughts and ideas how to redesign a 2+ carat brilliant diamond. After much consideration, we came up with a setting. He took about 10 days to design it as promised. Said it would take 2 weeks and was done as promised. I can't say enough about it surpassing my expectations! There were rubies included in the setting that were perfectly sized with the diamond. My advice to you: "Go and meet with James if you want a professional and trustworthy jewleler for LIFE. You won't be disappointed"

My ring was about a half size too big because my fiance wanted to make sure I could get it on when…read morehe proposed. I brought the ring back to James and he was able to fix it in less than a week! He put little sizing balls on it so that it it more snug and to keep the stone upright. It's even more perfect now and I love it! Thanks James!!!