Jennifer is Amazing. Was rejected by 2 other salons because of full bookings. I googled nail salon…read more& it brought me here. I called & was greeted warmly & was told I could come in no wait no problem. It is located inside Walmart. As soon as I arrived Jennifer (owner) took me in right away & did my pedicure personally. She was warm & outgoing & took great care of me. I left comps satisfied & think I found my new spot! Highly recommended!!!

Didn't know what to expect but received excellent service for a pedicure! Fast and high quality…read morework.

the owner did my nails and they look horrible he messed several time I had to ask him to fix HIS…read moremistake still and left it on my hand i got short French tip nail for 70 dollars I DONT RECOMMEND THIS PLACE and why does the middle nail look like a duck nail .

I've been coming here for over a year after moving to the area from Westchester. Tried many salons…read morein the area but none of them were as clean and as well run as this place is. Sandy is great, it took us a little time to get into a rhythym because my nails are super sensitive so I can't have the ANC (get dip) taken off my nails in the usual way, but she listened and now gives me exactly what i need. Calling to make an appointment can be a little disconcerting because they don't take your name or phone number, however, I have never had an issue with my appointment being forgotten or mixed up. Big parking lot that gets plowed well in winter, so parking is always easy. I was most impressed, however, when I tore my ACL and suddenly found myself on crutches as well as blood thinners yet needed to get my nails done for an event...Sandy was so good about making sure that I didn't slip or fall with my injury. She took extra care of me for weeks to ensure I could move safely from the pedicure chair to the nail station, and even made adjustments to ensure that no accidental nicks happened, due to my heightened blood clot risk. I felt cared for, understood and seen, and I couldn't be more grateful. I highly recommend this nail salon.

Bad experience with masseuse. Bad experience trying to deal with it with front desk manager. Even…read moreworse experience trying to talk about it with the owner of the spa. Talking to Melissa on the phone felt like talking to a child who missed nap time. Utterly unprofessional and indecent. Do not waste your money at this deplorable excuse of a business.

I had to write a review for them! I can't thank them enough for everything they did to make my…read morespouse happy on her birthday! Evan and Nancy went above and beyond to make the last-minute arrangements for me so that we can surprise my then-pregnant wife with a Spa Pedicure and Manicure on her very special birthday! Evan was so nice to talk to and work with. I went there two days ago with my request and he was so friendly and helpful! I have never seen customer service like this before! Nancy was not even scheduled to start working at that time but she was so so so so nice to agree to come early for her! This was the happiest my wife has ever been on her birthday! I can not thank you enough guys! My wife and her mother are now a customer for their manicure/pedicure needs. Their work is amazing. My wife always only wanted to work with her natural nails and these guys are perfect for the job! She went there again for her maternity shoot and baby shower too. Now, let us talk about massages. I forgot her name (I am sorry, I think it is either Crissy or Christy), she is amazing! My wife and I, both had deep tissue massages with her. She may make you scream but that is what you need! You will be extremely relaxed after that! She is also so amazing! We are so glad we found this amazing spa. Thank you everyone over there!

Found this spot through Yelp's appointment request feature and was able to get in the same day. The…read moresignage clearly noted it was by appointment only. There were two staff on site--one working with another client and the manicurist who did my nails. The space was clean and calm, and the staff were courteous and professional. I had both a manicure and pedicure done with regular polish. Everything turned out well, and the pricing was clear and reasonable. I'll definitely return.

Love this shop! Service and quality are amazing! I will not get my nails done anywhere else in…read moreAlbany area!

Don't miss an appointment under no circumstances they'll never schedule another, let alone give you…read morethe curtesy of a call back even though I have referred several people to them that has actually gone and was their client for several years. I have given them a lot of business and that's how the mighty dollar makes them act!! No more..

Clean, professional, friendly and PERFECT NAILS! My #1 choice. They listen to what you want and…read morethey make it happen.

I just got a cut and color from Junko and she did an amazing job. I'm very very picky about my hair…read morecolor looking natural but expensive but not done at all...if that makes any sense, and Junko nailed it. Hair is a gorgeous brownish blonde, perfect for winter and for getting some sunny highlights in a few months. Cut and style are also great. So happy with my hair!

Made the 45min drive to Albany after reading positive reviews on yelp. Pleasant setting, looked…read moreclean & professional. Arrived on time 11:30am for haircut, mani, pedi. Jan got me started on pedi & mani with diligent young lady- was great! By 1:12pm Jan was finally ready to cut my hair after shampooing, $15 eyebrow wax that she talked me into, & finally voila, a $55 10-min haircut with no layers nor shape. I asked for side bangs 3 times & each time was met with resistance. "I don't want to cut too short" I gave up after the third ask. Conversation was also intrusive - where do you live? What's your job? What's your ethnicity? This is supposed to be a relaxing experience, not an interrogation. Total bill $145. Will not be going back for sure.

I don't do my nails regularly but they always fit me in and know me. I never feel rushed and they…read moredo a good job.

I've been a customer at Ivy Nails Spa for several years now and I consistently return because of…read morethe incredibly kind owners and phenomenal job they do. When I first started going there I got basic color ANC nails and after realizing how talented the owner's wife is, I'm now able to get different designs and ombre. Everyone who works there does an incredible job and is dedicated to making sure the customer leaves happy. I usually bring a photo of the design I'm looking to do and they make it happen. I'm a faithful customer and I hope they're in business forever.

I'm currently searching for a nail salon that I'd trust to do my nails for a special event. I have…read morea friend who only goes here and her nails always look great. I was a bit worried by the lack of decent reviews, but I trusted my friend, so o went here on Saturday afternoon with another pal. We both had a great time and our nails look fabulous. I got a pedicure and then an ANC manicure on my natural nails. She got tips and an ANC manicure. I had Kim, she had Nick. Kim was super nice and friendly. She did a great job and I feel like I have princess nails right now! Everyone there was nice. It was clean and professional. The polish bottles at the front of the store looked well used... but other than that, it was great all around! Disclaimer, I've never had an ANC manicure before, so I'm not 100% able to compare it to something else. However, seemed pretty good to me!

I do not recommend going to this place unless you enjoy being scammed or disrespected. As a…read morecustomer of this salon for over 2 years, I have experienced terrible service on several occasions. Most recently, I tried paying for a service using my AMEX card, they told me card was declined and that they had to try charging it again. Two days later, I checked my credit card account and they actually charged me twice for the same service. I called them and they did not apologize and said I could come in for a refund as if they knew what they had done. I went in to get a refund and the manager was extremely rude and did not apologize. Another incident: I tried using the ATM to take cash out for the service. The ATM said they could not dispense the cash. A few days later, I checked my account and the money was removed from my account although the ATM did not dispense the money. I called the store manager several times and he told me that he would have to put me in contact with the ATM owner who was also not very responsive. I had to dispute the charge with my debit card. Another instance: I got a pedicure and the nail tech soaked off my ANC powder for my manicure. Once I finished my pedicure, I had to wait 30-40 minutes for them to do my ANC manicure. On two occasions, one nail tech refused to do my nails and even stopped her coworker from doing my nails so they could service people who arrived well after me. This salon has TERRIBLE customer service!